Standard Double Room | Minibar, in-room safe, desk, free WiFi

Reviews of Hotel Victoria

4 out of 5
Hotel Victoria
46 Avenue De La Gare, Lausanne, VD

Reviews

8.6

Excellent

Rating 10 - Excellent. 131 out of 278 reviews" "
Rating 8 - Good. 102 out of 278 reviews" "
Rating 6 - Okay. 29 out of 278 reviews" "
Rating 4 - Poor. 9 out of 278 reviews" "
Rating 2 - Terrible. 7 out of 278 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Minna, Helsinki

Liked: Cleanliness, staff & service, property conditions & facilities
I recommend
Stayed 5 nights in Mar 2024

10/10 Excellent

Amelie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful stay!
Stayed 1 night in Feb 2024

10/10 Excellent

Davide

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sempre ottimo hotel
Stayed 1 night in Feb 2024

10/10 Excellent

bernard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a perfect one
Stayed 1 night in Feb 2024

8/10 Good

Manjinder

Liked: Staff & service
Stayed 4 nights in Dec 2023

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice authentic Swiss hotel!
Stayed 1 night in Dec 2023

8/10 Good

Volodymyr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No on-site laundry as “advertised”. Otherwise, everything was as expected.
Stayed 2 nights in Sep 2023

10/10 Excellent

Pieter

Stayed 1 night in Oct 2023

10/10 Excellent

Monica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love our room. Everything is new and updated. Very spacious too
Stayed 2 nights in Oct 2023

10/10 Excellent

Andy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent choice for a stay in Lausanne. Beautiful spacious rooms and super convenient too.
Stayed 1 night in Oct 2023

6/10 Okay

Wolfgang

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2023

8/10 Good

Steven

Travelled with partner
Location details as per your website is spot on.
Stayed 2 nights in Sep 2023

8/10 Good

Sara

Travelled with partner
Liked: Cleanliness, staff & service
Convenient to train station and very friendly staff. The rooms were pretty spacious for European standards. The beds were pretty uncomfortable though.

10/10 Excellent

Ned

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This lovely « old » hotel is full of wonderful surprises! The atmosphere of the lobby takes one back to an elegant era—elegant staircase, spacious entry area, lovely dining area and tea in the afternoon! When one goes into the bedroom, however, the upgrades to the bathroom and sleeping area are exactly what a traveler needs to be comfortable. The staff at the hotel is first rate, very attentive and prompt to handle a request. Great find!
Stayed 4 nights in Aug 2023

10/10 Excellent

Santo, Lexington

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 3 nights in Aug 2023

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel that is conveniently located within a 1 minute walk from the train station, but also tucked away to avoid the noise. Room was very spacious and the shower was wonderful. Air conditioning was a little weak, but sufficient. Would happily stay here again!
Stayed 1 night in Jul 2023

10/10 Excellent

eugene, hampstead

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel. Not much in the area but we walked to the old town and you can walk also to the ouchy port by the lake ( about 30 min). The room came with a free subway pass which we used a few times ( the station is across the street) clean and renovated. Big spacious room. Small breakfast buffet which looked ok.
Stayed 1 night in Jul 2023

10/10 Excellent

Sha

Stayed 1 night in Jul 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in Laussane
Overall, a very good stay. The reception staff were friendly and helpful, the location is excellent, and the room was clean and had a very comfortable bed. I stayed on floor 6 (top floor) which is very unusually decorated. The hotel generally would benefit for from a little modernization, but I would happily stay here again. Great value for money.
Floor 6
Stayed 2 nights in Jun 2023

2/10 Terrible

Michael

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
AC & coffee machine didn’t work the 1st night, 3 rd night we have a major leak in the room we had to turn off the AC with very hot day, Don’t ask the parking issue yet, very disappointed
Stayed 4 nights in Jun 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal location, friendly staff
The hotel is walking distance from the train station. Conveniently located to the pier as well as the old town. Clean room and comfy bed.
Stayed 2 nights in Jun 2023

8/10 Good

Piedad

Liked: Cleanliness
Good location for the train station. Hotel very old.
Stayed 1 night in May 2023

6/10 Okay

Heather

Stayed 3 nights in Mar 2023

10/10 Excellent

Miss Kelly

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Loved this hotel. Staff are 1st class, overall a fabulous stay

4/10 Poor

Milan

Liked: Amenities
Stayed 1 night in Nov 2022

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location close to main train station. Friendly staff and large rooms. Would definitely stay here again!
Stayed 2 nights in Oct 2022

8/10 Good

Alastair

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Convenience to public transport and the city
Stayed 4 nights in Aug 2022

10/10 Excellent

Bryan

Stayed 1 night in Aug 2022

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel , close to the train station and clean
Stayed 1 night in Aug 2022

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was spacious, clean and comfortable. We loved the large bed and shower. Since we visited during a heat wave, we especially appreciated the air conditioning. The location was close to the train station and a metro stop, which made our arrival and exploration of the city easier. The metro/bus ticket provided free of charge at check-in was a bonus!
Stayed 3 nights in Jul 2022

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location across from the train station and also near Metro station. Very nice, modern room with large shower.
Stayed 2 nights in Jul 2022

6/10 Okay

Kevin

Stayed 1 night in Jul 2022

4/10 Poor

Virginia

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The facade and condition of the property was dismal. The AC leaked the whole night and flooded the floor. There was no water provided in the room. This hotel is not 4 stars, more like 2 stars. The photos of the hotel are misleading.
Stayed 1 night in Jul 2022

8/10 Good

Paiwan

Stayed 1 night in Jul 2022

10/10 Excellent

Candy, Layton

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were excellent at answering questions and showing me how to work the air conditioning. Hotel is close to the train station and metro. Room was quiet and comfortable and bathroom had a clothesline so washing a few items was easy. This was a good place to stay
Stayed 1 night in Jul 2022

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

Marisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous and beautiful hotel. Clean room with a lovely view of the lake. Beautiful remodeled bathroom. Loved that it’s close to the train station.
Stayed 1 night in Jun 2022

10/10 Excellent

Liam James

Stayed 2 nights in Jun 2022

10/10 Excellent

Kevin

Stayed 2 nights in May 2022

10/10 Excellent

CU

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2022

8/10 Good

Marius

Stayed 1 night in Mar 2022

10/10 Excellent

Flurin

Stayed 1 night in Mar 2022

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness
Average hotel, poor on details such as replacing bottles of drinking water in your room and ensuring you have enough shower gel and shampoo. Good location though.
Stayed 2 nights in Feb 2020
Response from Nathalie on 5 Mar 2020
Dear guest, We thank you for your comment which has caught our attention. And we thank you especially for pointing out our mistakes so we can improve. Please note that every guest receive one welcome bottle of water by arrival. This one is not replaced during the stay. Afterwards you also have water from the minibar at 5, - CHF per bottle and otherwise the tap water is completely drinkable. We hope that we will be glad to welcome you soon, Kind regards, Hotel Victoria Lausanne

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, in every aspect. Super nice, clean, friendly, top location.
Stayed 1 night in Jan 2020
Response from Nathalie on 5 Mar 2020
Dear guest, We thank you for your pleasant comment that you let us. Your satisfaction encourages us every day. We hope that we will be glad to welcome you soon, Kind regards, Hotel Victoria Lausanne

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019
Response from Fanny on 7 Jan 2020
Dear Guest, many thanks for your feedback shared here. Your satisfaction eucourages our team every day. We hope to see you soon back at the Victoria Lausanne. With best regards,

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
While the hotel posted the hours for the bar to open, the bar was never open during the week I spent there. The buffet breakfast was minimal.
Stayed 5 nights in Dec 2019
Response from Fanny on 7 Jan 2020
Dear Guest, we thank you for your review. We are Always very sorry when we learn that a client wish hasn't been granted. Our bar is open daily from 11am to 10pm, the service is done by the reception. We hope to welcome you soon back at the Victoria and remain with kind regards,

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly and responsible. We like it very much and the room is very spacious but good for family. Location is perfect
Stayed 1 night in Dec 2019
Response from Fanny on 7 Jan 2020
Dear Guest, your satisfaction is our motivation and we are always very happy to read such reviews. We will be very happy to see you again at the Victoria. With kind regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A bit old fashioned, but great location & very quiet room.
Stayed 1 night in Dec 2019
Response from Fanny on 9 Dec 2019
Dear Guest, we warmly thank for your stay and comment here. Your satisfaction encourages us every day and we also thank you for pointing out our mistakes, this helps us to be better. We hope to see you again soon at the Victoria Lausanne and remain with very kind regards,

8/10 Good

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Stayed 1 night in Nov 2019
Response from Fanny on 29 Nov 2019
Dear Paul, thanks for your comment here. Your satisfaction encourages us every day. With kind regards,