Ratings based on 56 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
89% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
3.7 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
by ralph from paris

Warm Welcome

Posted 12-Feb-2014 on Hotels.com
Really enjoyed staying there - it has a fantastic breakfast and breakfast room - quality for price - excellent
3 out of 5
for Families
by Weeezoo from UK

Good Location

Posted 15-Oct-2013 on Hotels.com
The hotel is only ten minutes from the train station, it is located amongs tourist attractions.
4 out of 5
by Prof

This traveller left a rating score only Posted 13-Oct-2013 on Hotels.com
5 out of 5
for Everyone
by Roger from Warwickshire, England

Nice Comfortable Hotel, centrally located

Posted 08-Oct-2013
Pros: Location and convenience
Location: Metro M2 station a short walk away, to connect to the main railway station and the lakeside. Several restaurants nearby.
Comfortable, central location very convenient for public transport and for numerous restaurants. Breakfast on the top floor with splendid views from the terrace.
2 out of 5
by A verified traveller

Hotel crystal

Posted 26-Sep-2013
Cons: refurbish top to bottom
Difficult to find. Hotel has 1970's look and feel, very basic. Room overlooked very noisy street with noise all night long, no air con so room was hot and bed uncomfortable. Very tired looking and basic interior. However staff were friendly and breakfast surprisingly very good. Lausanne itself is disappointing, the wealthy lake front area is great but the city centre is on the decline with, drugs being dealt in the street (in the square near the hotel) and a lot of unpleasant characters around in the evening and lots of beggars. Plenty of areas to keep out of after dark.
4 out of 5
by A verified traveller

Old Town charm

Posted 06-Jul-2013 on Hotels.com
Hotel Crystal is a very kitschy hotel in Old Town Lausanne. Great ambiance and very comfortable. Nice patios.
3 out of 5
for Business Travellers
by anon from UK

great staff, great location

Posted 28-Jun-2013
Pros: terrace for breakfast - great cheese!
Cons: small, hot room.
Location: unbeatable location
Lovely small hotel, great location in the centre of Lausanne. My room had a wonderful view of the lake, mountains and cathedral. Brilliant breakfast, fabulous to eat out on the terrace. However, the room was quite small, very warm and stuffy, and the decor a little dated. Staff friendly and helpful.
3 out of 5
by Lou from Park City, UT

I did not care for this hotel

Posted 20-Jun-2013 on Hotels.com
There was no AC, and it was way too noisy to leave the window open. The room was stuffy and this hotel was way too overpriced! I stayed in 9 hotels throughout my travels through Switzerland and this was one of the most expensive and most uncomfortable. I payed as much for this as I did for a 4 star hotel in Zermatt.
4 out of 5
for Overnight Stay Before Destination
by Martine from Australia

Close to original brittany quarter

Posted 11-Jun-2013 on Hotels.com
Quite a distance from the train station. So , if you have luggage, take a taxi. We walked fast for a solid 20 minutes (with no luggage) to get there. Scrupulously clean so great job by cleaning staff. Good fast wifi ( in public areas only). Location is five minutes from fantastic shops and restaurants and old Brittany quarters st georges and st malo streets). Heaps of room in the studio...mattress needs changing so sleep could have been better (i am fussy about my bed) but location is quiet at night.
3 out of 5
for Everyone
by Mom and son from Iowa. USA

Old town Lausanne hotel

Posted 29-Apr-2013
Pros: Location
Cons: Bed
Location: Great
This hotel was in a great location to explore Lausanne. If you are driving it is a little scarey coming in because the town is very hilly and the traffic is heavy. The hotel is on an alley with a no entry sign posted but a call to the desk assured us we could pull in for a short time to unload. The parking is a couple blocks away in a garage so the car is fairly unaccessible (parking 20 Swiss Francs/day) however you wouldn't want to drive in Lausanne anyway and the public transportation is great. The desk gives you a free pass to the metro and buses. The hotel is a little dated- carpet is not clean and needs replacing. The breakfast room is very nice with a balcony to eat outside. There is a good selection of bread, fruit, yogurt, and you can boil your own egg. The staff is very friendly and helpful. The beds are hard and the pillows are very small. The room is small but typical for European hotels. There is a refridgerator to store a bottle of wine and some cheese.