Ratings based on 58 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
90% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
3.7 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by Rich from Los Angeles

No Frills

Posted 07-Jun-2014 on Hotels.com
This is a basic hotel..no frills. The room itself was small for 3 people, very small. The room was clean and basic. Self parking was a little walk from the hotel, but it was noted as off site. We arrived on a Sunday afternoon, there was space by the metro stop that was scary! The place was filled with homeless, meth heads. Absolutely scary!! Yet, Monday morning, was a different scene with students, business people and food carts. I always had an uneasy feeling of constantly looking over my shoulder. The resturant, Bruxelles, across the street was lively and good food. Because of the small walkway, noise was a factor all night. Breakfast was typical Euopean fare and actually pretty good. Danella was an angel with morning coffee.
4 out of 5
for Business Travellers
by Ian from New York

Good location; small room

Posted 02-Jun-2014 on Hotels.com
The staff was very friendly and helpful. The room was small, but comfortable. The water pressure was incredible. The only real complaint was that the soap and shampoo in the bathroom came from a single dispenser.
5 out of 5
by ralph from paris

Warm Welcome

Posted 12-Feb-2014 on Hotels.com
Really enjoyed staying there - it has a fantastic breakfast and breakfast room - quality for price - excellent
3 out of 5
for Families
by Weeezoo from UK

Good Location

Posted 15-Oct-2013 on Hotels.com
The hotel is only ten minutes from the train station, it is located amongs tourist attractions.
4 out of 5
by Prof

This traveller left a rating score only Posted 13-Oct-2013 on Hotels.com
5 out of 5
for Everyone
by Roger from Warwickshire, England

Nice Comfortable Hotel, centrally located

Posted 08-Oct-2013
Pros: Location and convenience
Location: Metro M2 station a short walk away, to connect to the main railway station and the lakeside. Several restaurants nearby.
Comfortable, central location very convenient for public transport and for numerous restaurants. Breakfast on the top floor with splendid views from the terrace.
2 out of 5
by A verified traveller

Hotel crystal

Posted 26-Sep-2013
Cons: refurbish top to bottom
Difficult to find. Hotel has 1970's look and feel, very basic. Room overlooked very noisy street with noise all night long, no air con so room was hot and bed uncomfortable. Very tired looking and basic interior. However staff were friendly and breakfast surprisingly very good. Lausanne itself is disappointing, the wealthy lake front area is great but the city centre is on the decline with, drugs being dealt in the street (in the square near the hotel) and a lot of unpleasant characters around in the evening and lots of beggars. Plenty of areas to keep out of after dark.
4 out of 5
by A verified traveller

Old Town charm

Posted 06-Jul-2013 on Hotels.com
Hotel Crystal is a very kitschy hotel in Old Town Lausanne. Great ambiance and very comfortable. Nice patios.
3 out of 5
for Business Travellers
by anon from UK

great staff, great location

Posted 28-Jun-2013
Pros: terrace for breakfast - great cheese!
Cons: small, hot room.
Location: unbeatable location
Lovely small hotel, great location in the centre of Lausanne. My room had a wonderful view of the lake, mountains and cathedral. Brilliant breakfast, fabulous to eat out on the terrace. However, the room was quite small, very warm and stuffy, and the decor a little dated. Staff friendly and helpful.
3 out of 5
by Lou from Park City, UT

I did not care for this hotel

Posted 20-Jun-2013 on Hotels.com
There was no AC, and it was way too noisy to leave the window open. The room was stuffy and this hotel was way too overpriced! I stayed in 9 hotels throughout my travels through Switzerland and this was one of the most expensive and most uncomfortable. I payed as much for this as I did for a 4 star hotel in Zermatt.