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Reviews of Hôtel Bon Port

3 out of 5
Hôtel Bon Port
Rue du Théâtre 4bis, Montreux, VD

Reviews

7.6

Good

Rating 10 - Excellent. 139 out of 645 reviews" "
Rating 8 - Good. 310 out of 645 reviews" "
Rating 6 - Okay. 132 out of 645 reviews" "
Rating 4 - Poor. 50 out of 645 reviews" "
Rating 2 - Terrible. 14 out of 645 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Miguel Gonçalves, Director on 24 Apr 2024
We would like to thank you for taking the time to share your feelings about your recent stay at the Hotel Bon Port in Montreux.We are delighted to read that you enjoyed your stay with us and will not fail to share your comments with our teams. Your satisfaction is the best reward for them.Looking forward to welcoming you again in Montreux,Sincerely,

8/10 Good

Viktoriya, Brooklyn

Travelled with family
Liked: Staff & service
Easy walk to lake. Rooms small.
Stayed 2 nights in Apr 2024
Response from Miguel Gonçalves, Director on 5 Apr 2024
We would like to thank you for taking the time to share your feelings about your recent stay at the Hotel Bon Port in Montreux.We are delighted to read that you enjoyed your stay with us and will not fail to share your comments with our teams. Your satisfaction is the best reward for them.Looking forward to welcoming you again in Montreux,Sincerely,

6/10 Okay

Anthony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location But only news for English tv
Stayed 1 night in Mar 2024
Response from Miguel Gonçalves, Director on 30 Mar 2024
We would like to thank you for taking the time to share your feelings about your recent stay at the Hotel Bon Port in Montreux.We are delighted to read that you enjoyed your stay with us and will not fail to share your comments with our teams. Your satisfaction is the best reward for them.Looking forward to welcoming you again in Montreux,Sincerely,

8/10 Good

Valerie

Travelled with partner
Liked: Staff & service, amenities
Check in was quick and easy and we were lucky enough to get one of the five free parking on site. They are tiny but its free and car is safe! Personal was nice and helpful. The room was okay size but bathroom needs some love and shower curtain needs to be replaced. We forgot to mention when we left but our had stain on it and very smelly. Some mold on the sillicone as well. Location was great with walkable distance around Montreux and we got free bus ticket to go to the Chateau Chillon. Thank you
Response from Miguel Gonçalves, Director on 28 Jan 2024
We would like to thank you for taking the time to share your feelings about your recent stay at the Hotel Bon Port in Montreux.We are delighted to read that you enjoyed your stay with us and will not fail to share your comments with our teams. Your satisfaction is the best reward for them.Looking forward to welcoming you again in Montreux,Sincerely,

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities
Bed was uncomfortable and pillows were super plat bht they gave us two extra to make up for it.
Stayed 2 nights in Dec 2023
Response from Miguel Gonçalves, Director on 23 Dec 2023
We would like to thank you for taking the time to share your feelings about your recent stay at the Hotel Bon Port in Montreux.We are delighted to read that you enjoyed your stay with us and will not fail to share your comments with our teams. Your satisfaction is the best reward for them.Looking forward to welcoming you again in Montreux,Sincerely,

4/10 Poor

Matthew

Travelled with partner
Disliked: Staff & service, property conditions & facilities
We didn't get the room we asked for and they were not interested in fixing it. Pretty rude and standoffish front desk staff and our bathroom was pretty dirty. Not a great stay at all although Montreux is beautiful!
Stayed 2 nights in Nov 2023
Response from Miguel Gonçalves, Director on 24 Nov 2023
We would like to thank you for taking the time to share your feelings about your recent stay at the Hotel Bon Port in Montreux.We sincerely regret that your stay did not meet your expectations and that you left our establishment with mixed feelings. We assure you that the points raised do not in any way reflect our desire to provide beautiful memories and would like to offer you our sincere apologies for the inconveniences encountered.Nevertheless, we remark non-issues on your comment that requests clarification: You book a twin room (reservation without breakfast) and at arrival wanted to have a family room with a kitchen – we refuse that upgrade as family rooms were sold out and explained that you had to stay on the room type you book. We did not even talk about any rate change to get to a different room. Then you came to reception asking for breakfast for free as compensation for not having the room you wanted, for what we explained that you were having the room you book and should you want to have breakfast, it was to be paid. Next day in the evening you were surprised in the breakfast room helping yourself from the mugs we have available for the breakfast next morning (we prefer not to mention what we could “name” that situation!). At any moment you came to reception to complain about housekeeping during your 2 day stay except now on your cute comment for what we doubt about its veracity! Your satisfaction is our priority and we assure you that we are doing everything we can to maintain and develop the quality that you are entitled to expect at the Hotel Bon Port.Looking forward to welcoming you again in Montreux,Sincerely,

10/10 Excellent

Anna

Stayed 1 night in Nov 2023
Response from Miguel Gonçalves, Director on 24 Nov 2023
We would like to thank you for taking the time to share your feelings about your recent stay at the Hotel Bon Port in Montreux.We are delighted to read that you enjoyed your stay with us and will not fail to share your comments with our teams. Your satisfaction is the best reward for them.Looking forward to welcoming you again in Montreux,Sincerely,

8/10 Good

Olivia

Travelled with family
Liked: Staff & service
It’s ok, very very tiny parking place. Staff was nice. Location is good.
Stayed 1 night in Oct 2023
Response from Miguel Gonçalves, Director on 24 Nov 2023
We would like to thank you for taking the time to share your feelings about your recent stay at the Hotel Bon Port in Montreux.We are delighted to read that you enjoyed your stay with us and will not fail to share your comments with our teams. Your satisfaction is the best reward for them.Looking forward to welcoming you again in Montreux,Sincerely,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay for one night. Very good location
Stayed 1 night in Oct 2023
Response from Miguel Gonçalves, Director on 5 Nov 2023
We would like to thank you for taking the time to share your feelings about your recent stay at the Hotel Bon Port in Montreux.We are delighted to read that you enjoyed your stay with us and will not fail to share your comments with our teams. Your satisfaction is the best reward for them.Looking forward to welcoming you again in Montreux,Sincerely,

8/10 Good

JO-CHUN

Stayed 2 nights in Sep 2023
Response from Miguel Gonçalves, Director on 5 Nov 2023
We would like to thank you for taking the time to share your feelings about your recent stay at the Hotel Bon Port in Montreux.We are delighted to read that you enjoyed your stay with us and will not fail to share your comments with our teams. Your satisfaction is the best reward for them.Looking forward to welcoming you again in Montreux,Sincerely,

8/10 Good

Liz

Stayed 1 night in Sep 2023
Response from Miguel Gonçalves, Director on 5 Nov 2023
We would like to thank you for taking the time to share your feelings about your recent stay at the Hotel Bon Port in Montreux.We are delighted to read that you enjoyed your stay with us and will not fail to share your comments with our teams. Your satisfaction is the best reward for them.Looking forward to welcoming you again in Montreux,Sincerely,

4/10 Poor

Bard

Travelled with partner
Disliked: Cleanliness
Le matelas ressemble au matelas à ressort de ma grand mère
Stayed 1 night in Sep 2023
Response from Miguel Gonçalves, Directeur on 29 Sept 2023
Nous tenons à vous remercier d’avoir pris le temps de nous faire part de vos ressentis à propos de vôtre récent séjour à l’Hôtel Bon Port à Montreux.Nous regrettons sincèrement que votre séjour n’ait pas rejoint vos attentes et que vous ayez quitté notre établissement avec des sentiments mitigés. Nous vous assurons que les points soulevés ne reflètent en aucun cas nos envies de proportionner des beaux souvenirs et tenons à vous présenter nos sincères excuses pour les inconvénients rencontrés.Les photos qu’illustrent nos chambres sur le site ou vous avez réservé sont bien les nôtres et lors de votre prochain séjour nous pouvons vous le montrer. Votre satisfaction est notre priorité et nous vous assurons que nous mettons tout en œuvre pour maintenir et développer la qualité que vous êtes en droit d’attendre à l’Hôtel Bon Port.Au plaisir de vous accueillir à nouveau à Montreux,Sincèrement,

8/10 Good

Gina

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The location is excellent and overall the hotel was a good value for the area. The room was very hot and there is no temperature control, and the water pressure in the shower was poor however. These things seems like areas that could be easily improved by the hotel to make a big difference in the level of comfort in the guest rooms.
Stayed 1 night in Sep 2023
Response from Miguel Gonçalves, Director on 29 Sept 2023
We would like to thank you for taking the time to share your feelings about your recent stay at the Hotel Bon Port in Montreux.We are delighted to read that you enjoyed your stay with us and will not fail to share your comments with our teams. Your satisfaction is the best reward for them.Looking forward to welcoming you again in Montreux,Sincerely,

10/10 Excellent

C

Stayed 1 night in Sep 2023
Response from Miguel Gonçalves, Director on 29 Sept 2023
We would like to thank you for taking the time to share your feelings about your recent stay at the Hotel Bon Port in Montreux.We are delighted to read that you enjoyed your stay with us and will not fail to share your comments with our teams. Your satisfaction is the best reward for them.Looking forward to welcoming you again in Montreux,Sincerely,

4/10 Poor

Mahmood Ali

Travelled with family
Disliked: Room comfort
Very very uncomfortable in summer days
You can’t sleep because there is no A/C or room cooler. Room fan runs like a Zombie and portable fan doesn’t work. You have to fully open the windows to get some air.
Stayed 1 night in Aug 2023
Response from Miguel Gonçalves, Director on 1 Sept 2023
We would like to thank you for taking the time to share your feelings about your recent stay at the Hotel Bon Port in Montreux.We sincerely regret that your stay did not meet your expectations and that you left our establishment with mixed feelings. We assure you that the points raised do not in any way reflect our desire to provide beautiful memories and would like to offer you our sincere apologies for the inconveniences encountered.Your satisfaction is our priority and we assure you that we are doing everything we can to maintain and develop the quality that you are entitled to expect at the Hotel Bon Port.Looking forward to welcoming you again in Montreux,Sincerely,

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Miguel Gonçalves, Directeur on 24 Aug 2023
We would like to thank you for taking the time to share your feelings about your recent stay at the Hotel Bon Port in Montreux.We are delighted to read that you enjoyed your stay with us and will not fail to share your comments with our teams. Your satisfaction is the best reward for them.Looking forward to welcoming you again in Montreux,Sincerely,

8/10 Good

Kathleen M

Travelled with family
Very nice — good value — clean
Stayed 1 night in Jul 2023
Response from Miguel Gonçalves, Director on 17 Jul 2023
We would like to thank you for taking the time to share your feelings about your recent stay at the Hotel Bon Port in Montreux.We are delighted to read that you enjoyed your stay with us and will not fail to share your comments with our teams. Your satisfaction is the best reward for them.Looking forward to welcoming you again in Montreux,Sincerely,

4/10 Poor

Purushoth

Disliked: Staff & service, property conditions & facilities
The person at the frontdesk is not pleasing and not answering for the questions properly.
Stayed 1 night in Jun 2023
Response from Miguel Gonçalves, Director on 17 Jul 2023
We would like to thank you for taking the time to share your feelings about your recent stay at the Hotel Bon Port in Montreux.We sincerely regret that your stay did not meet your expectations and that you left our establishment with mixed feelings. We assure you that the points raised do not in any way reflect our desire to provide beautiful memories and would like to offer you our sincere apologies for the inconveniences encountered.Your satisfaction is our priority and we assure you that we are doing everything we can to maintain and develop the quality that you are entitled to expect at the Hotel Bon Port.Looking forward to welcoming you again in Montreux,Sincerely,

6/10 Okay

Gurpreet

Travelled with partner
Liked: Cleanliness, property conditions & facilities
6/10. Overall mediocre. No major issues. It was descent stay and nothing over the top. Good for a one night stay.
Stayed 1 night in May 2023
Response from Miguel Gonçalves, Director on 17 Jul 2023
We would like to thank you for taking the time to share your feelings about your recent stay at the Hotel Bon Port in Montreux.We sincerely regret that your stay did not meet your expectations and that you left our establishment with mixed feelings. We assure you that the points raised do not in any way reflect our desire to provide beautiful memories and would like to offer you our sincere apologies for the inconveniences encountered.Your satisfaction is our priority and we assure you that we are doing everything we can to maintain and develop the quality that you are entitled to expect at the Hotel Bon Port.Looking forward to welcoming you again in Montreux,Sincerely,

4/10 Poor

Andrea

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
They don’t inform that the reception closes at 10.30pm. Meaning you cannot park and you cannot have breakfast (only orders taken the night before). I was lucky enough to find a nice receptionist opening the garage door for me at least. And let’s not talk about the parking. You better go with a car smaller than a Fiat 550 or you won’t fit. Ridiculous. What shocked me most was to see a “look like dirty “ toilette. It’s a 3 stars hotel but still!! Therefore you get a bad review.
Stayed 1 night in Jun 2023
Response from Miguel Gonçalves, Director on 4 Jun 2023
We would like to thank you for taking the time to share your feelings about your recent stay at the Hotel Bon Port in Montreux.We sincerely regret that your stay did not meet your expectations and that you left our establishment with mixed feelings. We assure you that the points raised do not in any way reflect our desire to provide beautiful memories and would like to offer you our sincere apologies for the inconveniences encountered.Your satisfaction is our priority and we assure you that we are doing everything we can to maintain and develop the quality that you are entitled to expect at the Hotel Bon Port.Looking forward to welcoming you again in Montreux,Sincerely,

10/10 Excellent

Barbra

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very helpful. I chose this hotel for my recent stay in Montreaux because it is more affordable than many of the other hotels. I was pleasantly surprised at the convenience of the location. It’s just down the street from the Casino & a block from the beautiful walkway around the lake. It’s an easy walk to the main square & shops. It was a reasonable walk from the train station. The hotel is nice & clean and you can purchase breakfast. There is Wi-Fi & the normal amenities. It feels very safe. I would recommend it if anyone is looking for an affordable hotel in the area.
Stayed 5 nights in May 2023
Response from Miguel Gonçalves, Director on 30 May 2023
We would like to thank you for taking the time to share your feelings about your recent stay at the Hotel Bon Port in Montreux.We are delighted to read that you enjoyed your stay with us and will not fail to share your comments with our teams. Your satisfaction is the best reward for them.Looking forward to welcoming you again in Montreux,Sincerely,

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We loved the Hotel....the staff were excellent....staff were friendly and helpful. The rooms were clean and reasonably priced. I liked we were so close to the Casino.....were the Freddie Mercury Experience was.....We were close to the Forum Mall....Close to the Beautiful Lake.....We could walk to the train station.....We took the GoldenPass train up to a few small towns....and went to the German Village Gstaad (still in Switzerland...Gstaad).....All around Loved the Hotel and the Staff.....
Stayed 3 nights in May 2023
Response from Miguel Gonçalves, Director on 30 May 2023
We would like to thank you for taking the time to share your feelings about your recent stay at the Hotel Bon Port in Montreux.We are delighted to read that you enjoyed your stay with us and will not fail to share your comments with our teams. Your satisfaction is the best reward for them.Looking forward to welcoming you again in Montreux,Sincerely,

6/10 Okay

kam lee

Travelled with family
Disliked: Property conditions & facilities
Ceiling fan n tv not working. Reception gave us a small fan. Location quite convenient
Stayed 1 night in May 2023
Response from Miguel Gonçalves, Director on 30 May 2023
We would like to thank you for taking the time to share your feelings about your recent stay at the Hotel Bon Port in Montreux.We sincerely regret that your stay did not meet your expectations and that you left our establishment with mixed feelings. We assure you that the points raised do not in any way reflect our desire to provide beautiful memories and would like to offer you our sincere apologies for the inconveniences encountered.Your satisfaction is our priority and we assure you that we are doing everything we can to maintain and develop the quality that you are entitled to expect at the Hotel Bon Port.Looking forward to welcoming you again in Montreux,Sincerely,

8/10 Good

Jesse

Travelled with group
The hotel is a bit outdated and it was clean enough but it could've been a bit cleaner. Considering the value it's a good option, but you have to be ready to sacrifize some comfort. The mattress and pillow weren't great either. You might want to avoid your room on the first floor, since it's at street level, adding traffic noise to the room.
Stayed 3 nights in Mar 2023
Response from Miguel Gonçalves, Director on 30 May 2023
We would like to thank you for taking the time to share your feelings about your recent stay at the Hotel Bon Port in Montreux.We sincerely regret that your stay did not meet your expectations and that you left our establishment with mixed feelings. We assure you that the points raised do not in any way reflect our desire to provide beautiful memories and would like to offer you our sincere apologies for the inconveniences encountered.Your satisfaction is our priority and we assure you that we are doing everything we can to maintain and develop the quality that you are entitled to expect at the Hotel Bon Port.Looking forward to welcoming you again in Montreux,Sincerely,

8/10 Good

Sintia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023

10/10 Excellent

Chaitanya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would definitely recommend staying here and you can expect no hassle.
Stayed 1 night in Dec 2022

10/10 Excellent

stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
quite welcoming, very good location along the lake with windows that open and a nice enough view to an old house and to the lake.

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice, considerate.

6/10 Okay

Geoffrey

Post cruise travel
Older hotel. Probably at the lower range of 3 star accommodations.
Stayed 2 nights in Sep 2022

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is very centrally located. The price is right for a 3-star hotel with this location.
Stayed 2 nights in Sep 2022

6/10 Okay

SEUNGWOOK

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Although this hotel is not quite near Montreux station, I think it's very good for short term business trip. My room had not any table, which made me a bit inconvenient to work in the room. However, price is quite satisfiable. Breakfast is not included nor free. I had to make a reservation to have breakfast.
Stayed 8 nights in Sep 2022

8/10 Good

Caihu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2022

8/10 Good

dong joon

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2022

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location excellent price Only drawback wifi not very strong
Stayed 1 night in Sep 2022

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

4/10 Poor

avraam

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
No air conditioning
Stayed 2 nights in Aug 2022

4/10 Poor

massood

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
This hotel is a bare minimum facility with a few rooms and nothing else. The location is about 15 minutes walk from the train station and about 8 minutes to the lakeside promenade. It does not have AC and it is on a corner of fairly busy streets . The room had a ceiling fan which didn’t help much and after a while we noticed it was set on reverse blowing air to the ceiling . If we opened the windows we could not sleep from the noise and Street pedestrians could see the inside of our room if we opened the windows. In short, this may be a good budget hotel for a winter stay but not good for hot summer days.
Stayed 2 nights in Aug 2022

6/10 Okay

Victoria

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
Very dark and dingy room on ground floor right next to reception and road outside. It was 30 degrees and the room was far too hot. Ceiling fan did next to nothing and obviously no air con. Sleeping was really hard. Mould all in the shower and bathroom. However, breakfast was ok and staff very friendly. Location good and walkable to lake side in a few minutes. It took about 10-15 mins to walk there from the train station. Overall poor value for money considering the price but only hotel I could find that didn't cost the earth!
Stayed 2 nights in Aug 2022

6/10 Okay

Laura

Liked: Staff & service
One night in Montreux
It was very hot with no fan or AC. Our ceiling fan did not work. We asked for a fan. The only one left was the one being used at the front desk that was missing the front cage, but the gave it to us for the night. Next morning after showering I discovered the hair dryer was also broken. The front desk gave us the key to a no show room so I could use that hair dryer. It would not cost that much to ensure working fans and hairdryers, but the front desk did give solutions so they win points back. All in all it suited our needs, was a close walk to waterfront area as well as train, but I would not stay again.
Stayed 1 night in Jul 2022

10/10 Excellent

Gregory

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok here is the deal - this is THE best option if you don’t want to pay $350 … It’s perfect location!!! It’s clean !! Front desk very nice Beds extremely comfortable
Stayed 1 night in Jun 2022

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very central, quiet, birds playing during morning, all what you need for a city relaxing place.
Stayed 3 nights in May 2022

10/10 Excellent

Edward

Stayed 4 nights in May 2022

10/10 Excellent

Maria de la Paz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything ok 👍
Stayed 1 night in May 2022

6/10 Okay

Siang Hua

Stayed 2 nights in May 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Parking garage too low for our car. Easy walk to lake.
Stayed 1 night in Apr 2022

6/10 Okay

Joanne, Basel

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Be aware that parking at this hotel is not available to those who book through Expedia only if you book directly through the hotel. It must be pre booked and there are only 5 spaces. There is a small car park opposite where you can park for free from 19:00 to 07:00 but it is very popular so you may have to wait for an hours or so to get a spot. Parking during the day is 1.50 ph max 2 hr stay. Better option is the migros underground car park 10 minutes walk away at the marcheplatz. Hotel itself is basic but serviceable. Clean but old and tired. Staff were very friendly and helpful.
Stayed 1 night in Dec 2021

10/10 Excellent

GREGG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel in Montreau Switzerland
Great place fair price for an area with super high rates. Location very convenient to lakefront activities
Stayed 3 nights in Nov 2021

10/10 Excellent

Scott

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I’d stay here again
Great location. The staff was very helpful. Nice hotel. The bed was low to the floor and hard to get out of.
Stayed 2 nights in Aug 2021

10/10 Excellent

Apichai

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

4/10 Poor

Verified traveller

Stayed 2 nights in May 2021