Exterior
Check availability

Reviews of Hotel Du Port

3 out of 5
Hotel Du Port
Rue Du Quai 6, Villeneuve, VD

Reviews

8.4

Very good

Rating 10 - Excellent. 36 out of 116 reviews" "
Rating 8 - Good. 62 out of 116 reviews" "
Rating 6 - Okay. 15 out of 116 reviews" "
Rating 4 - Poor. 3 out of 116 reviews" "
Rating 2 - Terrible. 0 out of 116 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Melvin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Nice little hotel that's not fancy but is at a good location with a great sunset view. Restaurant opposite is good and opens late. Parking is convenient, just roadside. has lifts.
Stayed 1 night in Oct 2023
Response from Hotel du Port Team on 9 Oct 2023
Dear Mr. Melvin,Thank you so much for taking the time to evaluate our hotel.I was a pleasure of having you and your family.With kind regardsHotel du Port Team

10/10 Excellent

Rosa

Stayed 1 night in Sep 2023
Response from Hotel du Port Team on 9 Oct 2023
Dear Mrs RosaThank you so much for your stay and for the evaluation.Kind regardsThe Hotel du Port Team

10/10 Excellent

Luis

Stayed 1 night in Aug 2023
Response from Maggy on 31 Aug 2023
Dear Mr. Pascual,Thank you for your kind review.See you next time maybe

8/10 Good

Ursula

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is old but exceptionally clean and neat. Staff go out of their way to accommodate you and Maggy at reception gave us so much information about the surrounding area and the Jazz festival. Very well located to get in and out of Montreux.
Stayed 3 nights in Jun 2023
Response from Maggy on 2 Aug 2023
Dear Madam,Thank you for your nice review, it was pleasure to welcomeyou.

6/10 Okay

Fiona

Travelled with family
Liked: Cleanliness, room comfort
Unexpected request to pay again at check out
I was ask to pay during the check out which i was not expecting since i had already paid while booking the hotel via hotel.com. The receptionist explained that my online pymt was a hold/deposit only and since i had to pay in CHF, the total ended up being more expensive due to the exchange rate. Otherwise the service was fine. Good breakfast with cold cuts, cheese, coissant/pain au chocolat, bread, yogurt, fois gras and boiled eggs. I love the wide variety of options available on the coffee machine from expresso to capuccino. The shower/toilet room was quite spacious and had very good pressure for the shower head. The room was ok but since it was refitted for 3 twin beds, one of the headbord light switch was right in the middle of one of the bed which was not ideal. We also had a balcony facing the lake but had to keep the windowand door closed at night since it is very noisy unlit very late dure to the road and restaurant in front of the hotel.
Stayed 1 night in Dec 2022
Response from Maggy on 14 Dec 2022
Dear Mrs. Lam,We thank for your remarks which we noted and hope to see you again. Kind regards.

8/10 Good

Gleb

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice option for Villeneuve
Nice option for Villeneuve. Couple of meters away from the lake. Comfy beds.
Stayed 1 night in Aug 2021
Response from Maggy on 7 Sept 2021
Dear Sir, We thank you for your kind comment and note. Hopefully we'll welcome you again

10/10 Excellent

Jon Justin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and helpful staff.
Eva, the hotel manager, is exceptional. After an unfortunate cycling accident she took time.to call me in the hospital to check on my health, and even offered to come and collect me and my bike. Hotel is clean and fuctional with a wide selection of food options at breakfast.
Stayed 1 night in Jul 2021
Response from Eva on 7 Sept 2021
Dear Sir, We thank you for your kind comment and note. Hopefully we'll welcome again

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room, view on the lake, restaurant on the pier, price
Stayed 1 night in Aug 2019
Response from Maggy on 30 Aug 2019
Dear Madam/Sir We appreciate your good review and hope to greet you again

6/10 Okay

Victoria

Disliked: Property conditions & facilities
A bit of a disappointment
Unfortunately I can’t recommend this hotel. It was in a nice Port side location but the area around it was less than desirable. Had to carry our backpacks at night through a very scary neighborhood. Better choice would be away from port. It was also run down, in much need of repair. Large room for 4 people and HUGE bathroom, but I was worried about risk of bed bugs 😩.
Stayed 1 night in Jul 2019
Response from Maggy on 14 Aug 2019
Dear Mr. and Mrs. Stauffer, Upon your check-out on the 12th July you told the receptionist that your stay had been great and didn't complain about anything. We would appreciate that you complain upon your check-out. That's the reason why your bad review surprised us very much. About your complaints we answer : - location by the port - it's the first time someone thinks it is dangerous - run down/need of repair - it would be very helpful if you could be more precise about the items to be repaired - transformations are made every single year - Bed bugs - we invite you to read some of the reviews about our hotel and you will notice that the cleanlinness is always well noted - sheets are changed every two days and mattresses properly maintained. To sum it up, we don't understand your review - do you on purpose try to do us harm or is it just for fun ??? Kindest regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019
Response from Maggy on 18 May 2019
Merci beucoup

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019
Response from Maggy on 1 May 2019
Merci beaucoup

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
Stayed 1 night in Jan 2019
Response from Marguerite on 31 Mar 2019
Madame ou Monsieur, Nous aimerions savoir quand vous avez dormi dans notre établissement , quel no. de chambre vous aviez et quels ont été les problèmes rencontrés. Ceci nous rendrait service pour pouvoir vous répondre de manière cohérente. Merci

8/10 Good

catherine, Harrogate, North Yorkshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel overlooking lake Geneva.
Good location and great view of lake. Friendly and helpful staff. Decent buffet style breakfast. Large and airy family room. Access to our balcony was tricky due to a broken shutter. All in all a good hotel.
Stayed 1 night in Aug 2018
Response from Maggy on 15 Aug 2018
Thank you very much for your feedback

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel opposite Lake Geneva.
The hotel was very friendly with good staff. The room had everything a guest needed and was comfortable to be in. Excellent view of the lake. If I had one minor critiscism it was that the room was too hot for me but there was an electric fan, which cooled the temperature. An alternative was to open the window which was double glazed to keep out the noise of the traffic.
Stayed 2 nights in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Mr Adrian R, London

Liked: Cleanliness, staff & service
OK for a one-night stay
We chose this hotel for a one-night stay within reasonable driving distance of Geneva airport. For this purpose it was a satisfactory choice, although there is no on-site parking, but an adjacent public car park which is free overnight. The en-suite facilities were compact. We had a pleasant evening meal in the restaurant (owned by the hotel)which is across the road from the hotel: a substantial menu, available in English, with good portions.

10/10 Excellent

Julie, France

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing lake views
Well positioned hotel, room clean basic but comfortable. Breakfast good, staff pleasant and helpful. Restaurant attached to hotel is good - not many other places to eat nearby. Lovely walk along the lakeside path to chateau Chillon and Montreux.

10/10 Excellent

Morgan, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay near Chateau Chillon
Hotel was clean and staff was helpful. We had breakfast included and they had a nice continental breakfast. The hotel had a great view of the lake, but there was some noise from the restaurant/bar especially later in the evening. We walked up to Chateau Chillon on a path along the lake. Overall a very good choice.

8/10 Good

TK, Australia

Liked: Cleanliness, staff & service
Great location
Only stayed one night, but great location and priced OK for what you get in Switzerland

8/10 Good

Christopher, Evian les Bains

Liked: Cleanliness, room comfort
Simple but well located
A one night stay to visit the Montreux festival...ideal as the free bus 201 leaves from the front of the railway station, just around the corner. The hotel is well located and although our room did not face the lake it was comfortable, if simple. The restaurant belonging to the hotel is on a pontoon opposite, but the food was distinctly average and overpriced for what it was. Breakfast was served in the main building and was adequate.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Thomas

Stayed 1 night in Dec 2023
Response from Das Hotel du Port Team on 18 Dec 2023
Sehr geehrter Herr Thomas,Wir danken Ihnen für Ihren Aufenthalt sowie für die Bewertung.Wir freuen uns auf Ihren nächsten Besuch.Freundliche GrüsseDas Hotel du Port-Team

8/10 Good

Jean-Charles

Liked: Cleanliness, staff & service, property conditions & facilities
:)
Stayed 1 night in Dec 2023
Response from L’Équipe de l’hôtel du Port on 18 Dec 2023
Cher Monsieur Jean-Charles,Nous vous remercions pour votre séjour ainsi que pour l'évaluation.Au plaisir de votre prochaine visiteChaleureuses salutations L’Équipe de l’hôtel du Port

10/10 Excellent

Daniela

Travelled with family, Travelled with group
Liked: Amenities
Stayed 2 nights in Dec 2023
Response from Das Hotel du Port-Team on 18 Dec 2023
Sehr geehrte Frau DanielaWir danken Ihnen für Ihren Aufenthalt sowie für die Bewertung.Wir freuen uns, Sie und Ihre Familie wieder im Hotel du Port begrüssen zu dürfen. Herzlichen Grüssen Das Hotel du Port-Team

8/10 Good

Mirjam

Liked: Cleanliness, staff & service
Sehr freundliches und zuvorkommendes Personal - top!
Stayed 1 night in Nov 2023
Response from Team des Hotel du Port on 6 Nov 2023
Liebe Frau Mirjam und Familie, Wir danken Ihnen für Ihren Aufenthalt sowie für die Bewertung Wir freuen uns auf Ihren nächsten Besuch.Freundliche Grüsse Das Hotel du Port-Team

10/10 Excellent

STEPHANE

Stayed 1 night in Sep 2023
Response from Maggy on 14 Sept 2023
Sehr geehrter Kunde,Beste Dank für Ihre Bewertung.Es würde uns sehr freuen, Sie wieder begrussen zu dürfen

10/10 Excellent

Jörg

Liked: Cleanliness, staff & service, property conditions & facilities
aaaaa
Stayed 1 night in Sep 2023
Response from Maggy on 14 Sept 2023
Sehr geehrter Kunde,Beste Dank für Ihre Bewertung.Es würde uns sehr freuen, Sie wieder begrussen zu dürfen

8/10 Good

Irene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Maggy on 31 Aug 2023
Sehr geehrte Frau Freitag,Beste Dank für die gute Bewertung.Es würde uns sehr freuen, Sie wieder begrüssen zu dürfen.

8/10 Good

Udo, Zug

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kleineres Hotel, sehr freundliches Personal, gutes Frühstück
Stayed 1 night in Aug 2023
Response from Maggy on 14 Sept 2023
Sehr geehrter Kunde,Beste Dank für Ihre Kommentare und Bewertung.Es würde uns sehr freuen, Sie wieder begrussen zu dürfen

8/10 Good

Rahel

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2023
Response from Maggy on 2 Aug 2023
Merci beaucoup pour votre excellente notation.Au plaisir de vous revoir !

10/10 Excellent

Siegenthaler

Stayed 2 nights in Jul 2023
Response from Maggy on 2 Aug 2023
Sehr geehrte Dame und Herr SiegenthalerBeste Dank für Ihre wunderbare Bewertung.Freundliche Grüsse

10/10 Excellent

Marlon

Stayed 1 night in Apr 2023
Response from Hotel du Port Team on 24 Apr 2023
Sehr geehrter Herr Marlon,Wir danken Ihnen für Ihren Aufenthalt und für die Bewertung Herzliche GrüsseHotel du Port Team

8/10 Good

Michael

Liked: Staff & service
Stayed 2 nights in Apr 2023
Response from Maggy on 11 Nov 2023
Merci beaucoup pour votre noteAu plaisir de vous revoir !

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Tolle Lage und gutes Hotel
Die Hotellage ist super. Schöner Blick auf den See. Die Zimmer angenehm von den Temperaturen, die Betten waren sehr bequem. Das Frühstücksbuffet war gut. Schade dass es keine Parkplätze gibt. Da wir nur eine Nacht im Hotel waren und wir am nächsten Tag weiter gereist sind gings. Wir haben keinen Parkplatz gesehen wo wir den ganzen Tag das Auto hätte stehen lassen können. Die öffentlichen Parkplätze waren für max.4h tagsüber und ab Abends 18 Uhr immerhin bis am Morgen.
Stayed 1 night in Aug 2022

8/10 Good

Maurizio

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Guter Empfang, etwas enges aber sauberes Zimmer, leckeres Frühstück, traumhafte Region
Stayed 2 nights in Jun 2022

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

8/10 Good

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2022
Response from Maggy on 5 Jun 2022
Monsieur Schmauss, Nous vous remercions de votre évaluation. Au plaisir de vous revoir !

8/10 Good

Moh'd

Travelled with family
Liked: Cleanliness, staff & service
Gute und praktische Lage
Stayed 1 night in Apr 2022
Response from Maggy on 12 Apr 2022
Sehr geehrter Herr Suleiman, Wir bedanken uns für Ihre Bewertung nd Kommentare. gerne würden wir weider bei uns begrüssen. Mit freundlichen Grüssen

10/10 Excellent

Cyril

Stayed 1 night in Feb 2022
Response from Maggy on 15 Feb 2022
Monsieur Dubuis, Nous vous remercions de votre évaluation. Au plaisir de vous revoir

8/10 Good

Maria

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personnel très agréable. Vue sur le lac est superbe
Stayed 1 night in Aug 2021
Response from Maggy on 7 Sept 2021
Madame, Nous vous remercions de votre commentaire et de votre évaluation. Au plaisir de vous revoir !

10/10 Excellent

Urs

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Gut gelegen, sauer und freundliches Personal
Das Hotel ist sehr schön an der Riviera von Villeneuve gelegen. Es ist sauber mit freundlichem Personal und der Service ist gut. Über die Strasse befindet sich das dazugehörende Restaurant, wo man sehr gut ist und einen ungestörten Ausblick auf den Genfersee hat.
Stayed 1 night in Jun 2021
Response from Maggy on 29 Jun 2021
Sehr geehrter Herr, Wir danken Ihnen für Ihre Bewertung und Kommentare. Gerne würden wir Sie wieder bei uns begrüssen zu dürfen mit freundlichen Grüssen

10/10 Excellent

Benjamin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021
Response from Maggy on 29 Jun 2021
Monsieur, Nous vous remercions pour votre évaluation. Au plaisir de vous revoir ! Meilleures salutations

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schönes Hotel, aber direkt an einer sehr belebten Strasse. Tolle Aussicht aber sehr laut.!
Stayed 3 nights in Jun 2021
Response from Maggy on 19 Jun 2021
Beste Dank für Ihre Kommentare und Bewertung. Die Klimaanlage haben wir eingesttellt um Lärmproblemen zu vermeiden. Vieleicht bis ein nächstes Mal. Mit freundlichen Grüssen

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2021
Response from Maggy on 19 Jun 2021
Besten Dank für Ihre Bewertung und Kommentare. Bis ein nächstes Mal vielleicht ! Mit freundlichen Grüssen

10/10 Excellent

Nicolas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020
Response from Maggy on 3 Nov 2020
Monsieur, Nous vous remercions de votre évaluation. Au plaisir de vous revoir, recevez, os meilleures salutations.

8/10 Good

Philippe

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2020
Response from Maggy on 23 Sept 2020
Monsieur, Nous vous remercions pour votre évaluation. Au plaisir de vous revoir ! Meilleures salutations

10/10 Excellent

Maria

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Agreable sejour au bord du lac
Stayed 1 night in Aug 2020
Response from L’Equipe de l’hôtel du Port on 9 Sept 2020
Madame Maria, Nous vous remercions pour l’évaluation et commentaires. Au plaisir de votre prochaine visite. Meilleures salutations. L’Equipe de l’hôtel du Port

10/10 Excellent

IVAN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
piacevole sorpresa ottimo hotel
Hotel ottimo. piacevole sorpresa. ero di passaggio e ho trovato ad un buo prezzo per la zona e la stagione . Gentilissima la signora alla reception che mi upgradato ad una camera vista lago. Posizione ottima circondata da ristoranti. 2 bottiglie d'acqua free nel frigobar e ottima colazione. che dire oltre..
Stayed 1 night in Aug 2020
Response from Maggy on 18 Aug 2020
Egregio Signore Gabrieli, Vi ringraziamo per il Suo gentile feed-back. Nell'attesa di revedervi. Distinti saluti.

8/10 Good

Andre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Agreable hotem sur la riviera suisse
Stayed 1 night in Aug 2020
Response from Maggy on 15 Aug 2020
Monsieur Nous vous remercions pour votre commentaire. Au plaisir de vous revoir. Meilleures salutations