Outdoor pool, pool loungers

Reviews of Château d'Ouchy

4 out of 5
Château d'Ouchy
Place Du Port 2, Lausanne, Vaud

Reviews

9.4

Exceptional

Rating 10 - Excellent. 273 out of 374 reviews" "
Rating 8 - Good. 77 out of 374 reviews" "
Rating 6 - Okay. 14 out of 374 reviews" "
Rating 4 - Poor. 5 out of 374 reviews" "
Rating 2 - Terrible. 5 out of 374 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Carol, Keller

Business traveller
Liked: Cleanliness, property conditions & facilities
The property is lovely, however the upgraded room was not. It was small, crowded and poorly lighted. Only 2 small led lights in bath, one over tub and one over sink. Putting on makeup was almost impossible.Shower was in tub with very high sides. Husband 6’2” and had a hard time getting out of tub. Duvet was folded very weirdly and bed was hard and uncomfortable. We were charged extra 50 CHF in order to check in early, not worth 1 CHF.
Stayed 2 nights in Feb 2024

4/10 Poor

GiIllian

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Quite disappointed in the attitude of staff. This is an expensive hotel. We had spent 5 hours in Switzerland when we found out our house was flooded and had to return as my elderly mother was there alone. Understand that the hotel was non refundable but we asked if they would provide breakfast in the morning so we could quickly get to the airport and they refused. Would a coffee and croissant have hurt them that much when they had a room they could resell for 2 nights or at the least not turnover. They might have been right in terms of the contract but did they do the right thing? Absolutley not.
Stayed 3 nights in Jan 2024

10/10 Excellent

RUTH

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So beautiful. A castle on the lake.
Stayed 1 night in Dec 2023

10/10 Excellent

Leah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay
Stayed 2 nights in Oct 2023

10/10 Excellent

Gregory

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was incredible. If you are visiting Switzerland and want to be right on lake Geneva, this is a great location. The city metro is directly across the street and the hotel provides a transport card. Highly recommend.
Stayed 7 nights in Oct 2023

10/10 Excellent

Michele

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful well kept property. Third visit and will return!
Stayed 1 night in Sep 2023

10/10 Excellent

susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay here. It was convenient to explore many area around Lake Geneva. The room was beautiful as were all the common space in the hotel. The staff was outstanding. The breakfast option was too expensive so we grabbed breakfast offsite. My only issue with the room was the shower. We couldn’t figure out how to avoid getting water all over the floor.
Stayed 4 nights in Sep 2023

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful views overlooking Lake Geneva.
Stayed 4 nights in Sep 2023

10/10 Excellent

Lawrence A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
Our stay in this historic hotel was wonderful. We booked a superior room with a lake view since we were only staying one night and decided to splurge! We arrived at the hotel before check in time and were delighted to get upgraded to a larger room with the lake view. This was the largest and nicest room that I’ve stayed in anywhere. The room had separate bathroom (toilet and sink) and bathing room (large bath tub / separate shower stall). Bathrobes were provided along with plenty of towels. All the fixtures were high quality and in perfect condition. All beverages in the fridge were complimentary. The beds were very comfortable. A word about Lausanne, the last city that I selected for our Swiss vacation. It is a beautiful small city with a spectacular cathedral. I greatly enjoyed experiencing the city’s culture and diversity. I hope to return to Lausanne and would definitely stay at Chateau D’Ouchy again.
Stayed 1 night in Aug 2023

6/10 Okay

Britney

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Aug 2023

8/10 Good

Jeromy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall we really enjoyed our stay, however the design of the shower is terrible. It is impossible to take a shower without water getting everywhere in the entire bathroom. No curtain, one quasi glass panel that did next to nothing to stop the slash of water exiting the shower. That is literally the only complaint we have, otherwise it is a lovely place. The staff was wonderful, our massages were great. And we love the area.
Stayed 2 nights in Jul 2023

10/10 Excellent

Murray

Stayed 4 nights in Jul 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On the lake, close to the Metro. Clean and friendly staff
Stayed 3 nights in Jul 2023

10/10 Excellent

Robert, Salem

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
On the water with the metro across the street to get to central Lausanne easily
Stayed 2 nights in Jul 2023

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
First of all we were upgraded to a great room the only night we intended to stay in Lausanne and loved hotel and area so much we booked the same room for 2 more nights! Wonderful experience for us on the back end of a 3-week trip to Europe.
Stayed 2 nights in Jun 2023

10/10 Excellent

Iain

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great waterside locat
Stayed 2 nights in Jul 2023

10/10 Excellent

maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place, great location and friendly staff
The property's historical significance was evident, creating a captivating atmosphere. The staff members were friendly and accommodating, ensuring that our experience was delightful. We appreciated their assistance in finding a great restaurant and their insightful recommendations for exploring the city. They also provided us with a complimentary travel ticket for the town, making our sightseeing very nice and easy.
Stayed 1 night in Jun 2023

10/10 Excellent

AGNES

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was a beautiful unique hotel featured like a castle on the lake front
Stayed 1 night in Jul 2023

10/10 Excellent

Mark

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Staying here was one of our best experiences in Switzerland. Ouchy is a quiet, cultural, historic hub and staying in the Chateau is the perfect place to enjoy it. Lake views and a beautiful peaceful property plus helpful staff made this a wonderful visit. Would definitely stay again… this time for longer!
Stayed 1 night in Jun 2023

10/10 Excellent

Floris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 spectacular nights in Lausanne
Beautiful and centric location. First class facility and comfort. 99% of staff were very professional. * Only mishap was when we tried to get a drink from the bar after 11pm. Had to beg to serve us, which in the end they did (albeit reluctantly)
Stayed 2 nights in Jun 2023

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great historic property that is very modern on the inside with apparent recent renovation. Large room and bathroom for Europe. Staff was extremely friendly and helpful with all needs and made great sightseeing and dining arrangements / recommendations. Well worth the stay!

10/10 Excellent

Kimberly

Stayed 1 night in Jun 2023

10/10 Excellent

Tracy

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

Noreen

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful room and property, clean, great location, good food! Our stay for 4 days was excellent!
Stayed 4 nights in May 2023

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent in all aspects!
Stayed 1 night in May 2023

10/10 Excellent

michael

Stayed 1 night in May 2023

10/10 Excellent

Juliana

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a very pleasant stay at Château d'Ouchy. Our room was beautiful with amazing views of the lake and mountains. Conveniently located close to train station and boat transportation. Staff was very friendly and helpful. Very clean. Food at the restaurant was amazing and drinks at the bar were delicious. Nice atmosphere, design and architecture! We were very pleased with our stay and would definitely recommend to friends and family!
Stayed 1 night in May 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!
Wonderful spot! Enjoyed our stay. Great pillows!!
Stayed 3 nights in May 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Silvana

Stayed 3 nights in Mar 2023

10/10 Excellent

Walter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an absolutely beautiful property right on the lake. Excellent staff and accommodations. We loved it.
Stayed 2 nights in Mar 2023

10/10 Excellent

Hervé, London

Stayed 2 nights in Feb 2023

10/10 Excellent

Michael

Stayed 1 night in Feb 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Fairly nice experience
Rooms with great views of lake. Tacky lobby and decor but fairly nice rooms. Decent pillows. Restaurant too overpriced. Difficult to regulate heat. Okay overall.
Stayed 3 nights in Jan 2023

10/10 Excellent

David

10/10 Excellent

Lionel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Philip

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Lac Location; dining room view across Lac; and being adjacent to other restaurants nearby.
Stayed 7 nights in Oct 2022

8/10 Good

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Loved historic castle. Close to boats. Easy access to Metro. High quality all around. One dislike was an inattentive waiter in dining room. Only service was taking order and bill. Took the shine off of an otherwise superior stay.
Stayed 3 nights in Sep 2022

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel great location
The location is the best we love sitting out side looking at the lake Great location!
Stayed 5 nights in Sep 2022

10/10 Excellent

Lawrence

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the location on the lake and clean new feeling to the interior.
Stayed 2 nights in Sep 2022

10/10 Excellent

charalampos

Travelled with family
Liked: Cleanliness, staff & service
i line meter welcome
Stayed 6 nights in Aug 2022

10/10 Excellent

david

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful Great staff lovely place
Stayed 1 night in Jul 2022

10/10 Excellent

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very lovely hotel … clean , staff great , location perfect
Stayed 2 nights in Jul 2022

10/10 Excellent

Jan

Stayed 3 nights in Jul 2022

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2022

10/10 Excellent

Paula

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chateau by the lake… love it
Stayed 1 night in Jul 2022

10/10 Excellent

Pak Tao

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful building and location. Close to steam boats to Evian and Montreux. Easy to access metro to Lausanne city center.
Stayed 5 nights in Jul 2022

10/10 Excellent

Ezra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an all around great hotel
Stayed 2 nights in Jul 2022