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Reviews of Baker House Hotel

3.5 out of 5
Baker House Hotel
327 Wrigley Drive, Lake Geneva, WI

Reviews

9.6

Exceptional

Rating 10 - Excellent. 59 out of 71 reviews" "
Rating 8 - Good. 10 out of 71 reviews" "
Rating 6 - Okay. 1 out of 71 reviews" "
Rating 4 - Poor. 1 out of 71 reviews" "
Rating 2 - Terrible. 0 out of 71 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Maribel, Des Plaines

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was beautiful with a wonderful view of the lake. The unexpected private parking spot and dining table were a plus. Also a wonderful continental breakfast with a view.
Stayed 1 night in Mar 2024

10/10 Excellent

Bryan, Orlando

Stayed 1 night in Mar 2024

10/10 Excellent

colleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Victorian style building looking over Lake Geneva. Bed was so comfy, we usually do t sleep well the first night at any hotel but this was exceptional. Gorgeous tiled bathroom keeping with the decor but the shower fixtures are sleek and modern including horizontal spray and rain shower head. Luxurious thick robes are ready to warm up in! We were in the Champagne room and i could've stayed all week. Everyone we dealt with was so nice and welcoming. Bartender fun and mixed a great Gin martini! Will be back for sure!
Stayed 1 night in Feb 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent - food fantastic. Will definitely be back.
Stayed 2 nights in Sep 2023

10/10 Excellent

thomas, PARRISH

Stayed 2 nights in Aug 2023

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel. Because we stayed on Monday we were able to check in early. Everyone was friendly and the house is filled with history. Right across from Geneva lake and close to everything Highly recommend.
Stayed 1 night in Jul 2023

10/10 Excellent

Jonnelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing The room was wonderful with quite a comfortable bed. The shower was AMAZING: large walk in with water sprayers that flet like they were surrounding you Excellent food
Stayed 2 nights in Jun 2022
Response from Courtney on 14 Jun 2022
Hi Jonelle, It was a pleasure to meet you over your stay. We are so happy that you enjoyed your stay and do hope to see you again soon! Courtney Waller General Manager

10/10 Excellent

Daniel

Stayed 1 night in Jun 2022
Response from Courtney on 14 Jun 2022
Hi Daniel, It was a pleasure to meet you over your stay with us. We are so happy to hear that you enjoyed your stay with us. Courtney Waller General Manager

6/10 Okay

George, Harwood Heights

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2022

4/10 Poor

Eliza

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Disappointing
The hotel was very noisy and in poor condition. The music downstairs was audible throughout the day, and in the evening and early morning there were very loud footsteps above (it sounded like a child running around). The hotel was dingy and in need of a complete renovation and deep clean. For example, shower grout was missing or moldy in places. I would not recommend this hotel at a budget price, much less at the price we paid which was comparable to a Four Seasons room in my home city.
Stayed 1 night in May 2022

10/10 Excellent

Jouko, Oak Creek

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the most unique and memorable places we've ever stayed in. As the sign at the front door says, you step back in time when entering, but all modern conveniences are still there. Each room is unique, but I can say the Champagne room where we stayed was just as shown in the pictures, with probably the most amazing shower I've used. The included breakfast delivered to the room fit the ambiance perfectly and the host was delightful. My wife definitely approved of my choice for our anniversary getaway.
Stayed 1 night in Apr 2022

8/10 Good

Lonna

Travelled with partner
Liked: Cleanliness, staff & service
Our first visit To the Baker House and my husband Gene and I stayed for 3 nights. Beautiful 1885 furnishings. Professional and accommodating staff. Bent over backwards to please all our needs. Our room was very cozy but lacked heat in our room. Having a fireplace in our room was very romantic but did not give off much heat. Needed assistance from Courtney every evening to turn up the room temperature otherwise we totally enjoyed our stay. Food was very good.
Stayed 3 nights in Feb 2022

10/10 Excellent

John

Liked: Staff & service
Stayed 2 nights in Jan 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

brooke

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/a
Stayed 1 night in Dec 2021

10/10 Excellent

Aruna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful
Stayed 2 nights in Oct 2021

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well
Stayed 2 nights in Oct 2021

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Absolutely amazing atmosphere. Not all of the amenities you’d get in a more modern building but you know that going in. Reminds me of a nice European hostel.
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Travelled with group
The place itself was charming and the staff was really nice
Stayed 1 night in Mar 2021

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2021

10/10 Excellent

Thomas, Milwaukee, WI

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful archetecture, had some problems with the door lock which staff hard to correct
Stayed 2 nights in Jan 2021

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service and Location
Staff was very friendly and provided excellent service. Highly recommend. Romantic environment.
Stayed 2 nights in Nov 2020

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

10/10 Excellent

Verified traveller

Stayed 2 nights in Sep 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed champagne upon arrival. Dinner was delicious.
Stayed 1 night in Oct 2020

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2020

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

10/10 Excellent

Shea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Amazing
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2019

8/10 Good

Traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Well, the entire property is unique. It’s a small restaurant & bar on first floor, 5 guest rooms and a sitting room on 2nd floor, owner lives on 3rd floor. Lakefront historic house built in 1885, very charming staff. The rooms never really get cold, even at night so if you need icebox AC not for you. Otherwise, breakfast is lovely and it feels like you’ve gone back in time. Would stay again.
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceeded expectations. Place is absolitely gorgeous, me
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the most luxurious and welcoming hotels I've ever stayed in. It was a truly one-of-a-kind experience in a beautiful location.
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2019

10/10 Excellent

james, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 2 nights in Mar 2019
Response from Cheers- Andrew on 20 Mar 2019
Thank you for your Feedback

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
OMW - this is an elegant step back in time. The butlers (Jonathan and Brent!) made our stay like we were actually one of the Bakers from the 1800's - coffee served in sterling silver coffee pot on a silver platter. The rooms were impeccably decorated. We must return in the summer when the town is bustling with people. THANK YOU for the amazing adventure turning our clock back!
Stayed 2 nights in Mar 2019
Response from Cheers Andrew on 13 Mar 2019
Thank you for the great review. I will certainly let the Baker Boys know of your feedback.

10/10 Excellent

Verified traveller

Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Feb 2019

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019
Response from Cheers Andrew on 13 Mar 2019
Thank you for the great rating.

10/10 Excellent

Verified traveller

Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
mattres was extremely old and needed to be replaced years ago. room was very small didn't feel safe with door locks tub was filthy specially under rub matt. very cold in room. very difficult to sleep
Stayed 1 night in Sep 2018
Response from Management ~ Andrew on 25 Oct 2018
Thank you for your feedback! We will look to improve on the details of the room from your input.

10/10 Excellent

Anthony, Chicago, IL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff is incredibly attentive -- the hotel is rich in history and is incredibly opulent -- beautiful and luxurious -- the restaurant has very good food (my wife and I ate there several times over the four days we stayed) -- great location and is extremely close to anything you would want to do in Lake Geneva -- we will certainly be staying there again!
Stayed 3 nights in Aug 2018

10/10 Excellent

Terry, Illinois

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was excellent and very accommodating
Stayed 2 nights in Jul 2018

8/10 Good

Jessica, London, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely weekend getaway
Great location, wonderful weekend trip with my husband
Stayed 2 nights in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018
Response from Front Desk Staff on 12 Dec 2018
Thank you for your response. i would love to hear more about what you liked specifically, please email me if you have a moment. Cheers- FrontDesk

10/10 Excellent

Karolina, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a wonderful place to stay! Amazing kind staff and atmosphere.
Stayed 2 nights in May 2018
Response from Front Desk Staff on 22 May 2018
Thank you for your great feedback! Cheers-

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Private Victorian Mansion
Awesome. They have a Butler, say no more.
Stayed 2 nights in Mar 2018