Terrace/patio

Reviews of Hotel Antico Borgo

4 out of 5
Hotel Antico Borgo
Via A Diaz 15, Riva del Garda, TN

Reviews

8.4

Very good

Rating 10 - Excellent. 51 out of 144 reviews" "
Rating 8 - Good. 67 out of 144 reviews" "
Rating 6 - Okay. 22 out of 144 reviews" "
Rating 4 - Poor. 3 out of 144 reviews" "
Rating 2 - Terrible. 1 out of 144 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

John

Stayed 4 nights in Jul 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Nice but lacking…
Very clean hotel, very simple & modern. We were part of a large family group and all of us had the same experience… not enough towels for all of us in the room even though we paid for each of us to stay there. Then, 3 days in a row, we had to request towels, soap & shampoo as none are given during the daily maid service, and they still didn’t bring us any. We finally gave up! This was a disappointment, especially given how much we paid to stay there. Nice location, nice hotel, wonderful breakfast, but poor in-room service.
Stayed 3 nights in Jul 2023

10/10 Excellent

Daphne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Proximity to the harbour
Stayed 1 night in Apr 2023

10/10 Excellent

priska

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central place to stay
Great hotel located in the city center
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2020

8/10 Good

Daffy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, stuffs are all friendly and very helpful. Thank you:)
Stayed 1 night in Aug 2019

8/10 Good

Kerry Denise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central to all facilities
A fantastic location in the heart of the pedestrianised part of Riva del Garda. Reception staff were very welcoming, although at breakfast quite often overlooked and had to wait a long time for a coffee. Breakfast was plentiful, varied and of good quality. The room for a family of 4 was very spacious with a large double bed, a single bed and a single sofa bed. All very comfortable. Plenty of room to spread out. However, as a 4 star hotel the room was a bit bland and sparse (everything the same neutral colour with nothing on the walls)with no facilities such as tea or coffee available. The lift up to the 3rd floor was fine for us but for anyone with mobility issues they would struggle with all the steps to even get to the lift. Being in the centre of the old part there is no parking. It was very busy being the weekend of the windsurfing world championships! We did manage to find a parking space but it was some distance to the hotel. Again, fine for us but others may struggle. The room and the rest of the hotel was spotlessly clean. The 'solarium' (roof terrace) is a lovely spot to sit and catch some sun with fabulous views over the higgeldy piggeldy rooftops towards the lake. Would recommend and stay again.
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jul 2019

6/10 Okay

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place... except the air in our room did not work well. It was hot at night!! . We ended up opening the windows but it did not help much and the noice and light kept us from sleeping.
Stayed 2 nights in Jun 2019
Response from Manager on 25 Jun 2019
Dear Guest, it is appreciated you spent time evaluating your stay at Hotel Antico Borgo, our property in Riva del Garda. Guests’ opinions are very important to improve quality and efficiency of our services. We’re sorry you weren’t satisfied with the air conditioning. During your stay the weather was not good, so we chose to shut it in the night hours. It is now working all day long. We’re glad, anyway, you appreciated your stay at Hotel Antico Borgo e we hope to see you again here or in one another of our over 30 properties all over Italy. Best regards.

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very friendly staff & helpful .....good atmosphere
Stayed 4 nights in Jan 2019

8/10 Good

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well located. Comfortable room. Friendly, helpful staff. Breakfast very adequate.WiFi reception restricted to specific areas of hotel, a minor annoyance.
Stayed 2 nights in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location; my stay was lovely thank you~
Stayed 2 nights in Jan 2018

10/10 Excellent

dee, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very central to everything
Have a fantastic time, went for a friends wedding. Weather was great.
Stayed 4 nights in Sep 2017

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel stay on Italy trip !!
Excellent location helpful staff elegant and spotless clean rooms
Stayed 3 nights in Jul 2017

10/10 Excellent

pam, paris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, centrally located
We chose this hotel for its location and the price. Located in the centre of Riva Del Garda, ideal for activities on the lake and local restaurants. Friendly staff who were attentive and helpful. Good secure parking close by which enabled us to park up for the whole of,our time in Riva, knowing the car and its contents were safe. Nice breakfast, with a good selection of food. The. Only grumble was the air conditioning in the room was not cold enough in view of the high temperatures, and led to some difficulties in sleeping due to the heat. Otherwise fantastic place and highly recommended.
Stayed 5 nights in Jul 2017

10/10 Excellent

Janie, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay!
This hotel is situated walking distance from the train station and town centre. Our room was modern yet authentic, clean and excellent value for money. Breakfast was just what we wanted with nice fresh fruit, eggs, yoghurt etc would highly recommend!
Bathroom
Stayed 3 nights in May 2017

8/10 Good

richard

Liked: Cleanliness, property conditions & facilities
Economy well kept, good location.
The area is very relaxed with biking, beach and water sports. Town over more beach type town with more focus on water sports. Hotel - Wifi was limited. Breakfast was hot and cold.

8/10 Good

Pauline, Dublin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Central Location
Centrally located right in the heart of Riva - Nice rooms - Very Clean. Lovely staff on reception in particular Claudia who could not have been more helpful.

6/10 Okay

P., London

Liked: Staff & service
Not 4 Star
Very small, no in room refreshments, no climate control in 40 degree heat, low quality breakfast, no fresh pastries, dry cakes, powdered eggs, concentrated juices, unfortunately disappointing, not a 4 star standard. Left one day early at my expense.

8/10 Good

Claire, Manchester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Lovely hotel with friendly staff in a great central location. We had half board and the food was of a good standard. Just a couple of evenings which weren't quite up to standard of four star. But still more than edible!

8/10 Good

Lou, Scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful part of Riva
Great hotel in the old town. Simple rooms but very clean. Great breakfast with huge selection of cereals, cheeses, meats, eggs, yoghurt, breads and pastries. We had a hire car and the hotel can provide a card for a reduced rate in a nearby car park (€12 a day) otherwise you can park in the blue spaces on the street (€5 a day) however these were few and far between.

10/10 Excellent

julia, Ft.Lauderdale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay at antico borgo
This hotel was just lively; staff was wonderful and accommodating during a very tough business trip with hours that varied daily. They were always preparing breakfast early for us.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent and convenient
We stayed for a weekend in this hotel with my family (wife and toddler son). The staff was extremely nice, helpful and accommodating. We were pleased with the hotel's location, with several restaurants right outside, and access to shopping conveniently located. Only negative aspect was not having wifi in the hotel room, as it was only available in the hotel lobby.

8/10 Good

Jeffrey, Meggen CH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice somewhat bare room, very central
Hotel room style is a little "bare", but I liked this. Very clean, and looked newly renovated. Room was quiet. Breakfast buffet really quite good (coffee and OJ could be improved, we are after all in Italy). Parking available outside old town with card or in nearby underground car park, fairly reasonable. You can drive up to hotel to drop luggage, (entrance in old town looks difficult to get through, but it is possible). Internet charged per hour and only in lobby. Staff friendly and helpful.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
May at Riva del Garda
Antico Borgo is a fine hotel. It does not offer a laundry service, no shoe shine machine, or, mainly, a lobby computor to check email. But the safe, central location in the pedestrian zone of the old town is wonderful. Its very clean. And all the staff were so helpful. Riva and surrounding areas, just delightful.2 minutes walk to the Lake, and 10 minutes walk to the ferry steamers to cross the lake. #62 bus from Verona is the best route.

8/10 Good

stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ideally located
Lovely hotel in superb surroundings. Very handy to restaurants,sights & shops. Would not hesitate to recommend to everyone

8/10 Good

Couple holiday

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great central location
Lovely 4 star hotel, very friendly staff, ideally located among shops, restaurants and lake. Room was very clean, serviced daily. Breakfast and dinner available (no food service outside these times), bar available for drinks/coffees any time of day in the relaxing lobby area. Rooftop terrace with sun loungers and sofas and mini gym.

6/10 Okay

alex

Liked: Cleanliness, staff & service, property conditions & facilities
very well located, clean.
very basic but clean. very well located, in the historic part of Riva, 2 minutes walk to the lake side. hotel Restaurant and breakfast is very basic, not so nice. Staff was helpful and nice.

8/10 Good

Ásgeir

Stayed 2 nights in Sep 2023

10/10 Excellent

Marek

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2023

8/10 Good

Sander

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2023

6/10 Okay

Per

Liked: Cleanliness, property conditions & facilities, room comfort
Good location, Disastrous food
The location is perfect, also the rooms really good. But we booked breakfast and then also included food in the evening. This was a disaster, gnocchi ok, late tuna tasteless, boiled cold potatoes tasteless, fruit cut by a 5 year old. Think it was my worst restaurant visit ever.
Stayed 2 nights in Jul 2023

6/10 Okay

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Erwarte von einem vier Sterne Hotel mehr.
Stayed 4 nights in Jul 2023

8/10 Good

Therese

Travelled with family
Stayed 3 nights in Jul 2023

6/10 Okay

Therese

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fanns inga hissar som gick hela vägen upp till vån
Stayed 2 nights in Jul 2023

10/10 Excellent

Natalia Jose

Stayed 1 night in Jun 2023

10/10 Excellent

Lorenzo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr gut
Das Hotel hat uns sehr gefallen: eine schöne Erfahrung.
Stayed 1 night in Apr 2023

8/10 Good

Laus Carsten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pænt og rent hotel midt i byen. Ikke muligt at køre til- eller parkere ved hotellet. Gratis P-plads, ca. 10 minutters gang derfra. Ok morgenmad.
Stayed 1 night in Oct 2022

10/10 Excellent

Uwe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hat uns rundum gut gefallen
Wunderbar in der Altstadt gelegen. Das Zimmer war sauber und modern.Schöne Einrichtung und schönes Bad. Klimaanlage war vorhanden..Fernseher..Minibar. wir konnten herrlich ruhig schlafen.Das Frühstück im modernen Frühstücksraum mit sehr aufmerksamen Personal ließ keine Wünsche offen.Wir kommen wieder.
Stayed 1 night in Sep 2022

8/10 Good

jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2022

2/10 Terrible

France

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Nous avions réservé une suite junior dans un hôtel affichant 4 étoiles (et tarif conséquent). Or les suites sont dans un immeuble annexe, où l’on doit descendre et monter des escaliers pour rejoindre la réception et.l’élévateur. Pas évident avec de lourds bagages. Le personnel a minimisé ce problème avec arrogance. La chambre est sans cachet, meublée de façon basique. Cher et décevant
Stayed 1 night in Jun 2022
Response from Blu Hotels on 10 Jun 2022
Dear Customer, thank you for writing a review about your stay at our facility in Riva del Garda, Hotel Antico Borgo. The opinions of our customers are essential to improve the quality and efficiency of our services. We are sorry that you did not enjoy your room; however, we feel that we can respond to what you have reported. First of all, the suites are not located in an adjacent building but in a ramp where there are some stairs; as such, our staff is always available to provide necessary assistance to our guests by bringing up their bags. We struggle to understand your comment about the arrogance of the staff, as we are not aware that they ever belittle the needs of our guests. In any case, the room is simply and elegantly furnished, still providing all the comforts for a relaxing stay. Finally, the prices are absolutely in line with the services offered. We hope you can revise your opinion and give us the pleasure to welcome you again at our Hotel Antico Borgo or in another of our more than 30 structures throughout Italy. Cordial greetings on behalf of all the Staff.

10/10 Excellent

Bernd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

8/10 Good

Anna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super Lage, tolle Zimmer
Stayed 4 nights in Sep 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Unterkunft liegt mitten im Altstadtkern. Dafür war es abends ab 23 Uhr relativ ruhig. Trotz offenem Fenster konnte man gut schlafen. Zum Badestrand hat man etwa 15 Min. fußläufig. Wir hatten unser Auto im Therme-Parkhaus geparkt und in 4 Tagen nicht bewegt ( Fahrräder dabei, für die es im Hotel auch einen Abstellraum gab ). Das Personal war sehr freundlich und hilfsbereit. Ich suchte einen Friseur und die Receptionistin ist mit mir gegangen und hat mir den Weg gezeigt! Rundum alles gut, nur der Preis von 200 € die Nacht halt nicht ganz ohne! 12 € pro Tag für Parkhaus halte ich wiederum für gerechtfertigt. Jetzt im August mit dem Auto am Gardasee nur früh morgens oder abends. Am besten Auto stehen lassen. Alles andere kostet nur Nerven!
Stayed 4 nights in Aug 2021

8/10 Good

paolo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

10/10 Excellent

Renate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super Hotel Zentral gelegen
Super Hotel wir haben uns sehr wohl gefühlt und werden es wieder buchen.
Stayed 1 night in Oct 2020

10/10 Excellent

Gisela, Deggendorf Bayern

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es wurde sehr auf die Hygiene geachtet. Man fühlte sich sehr sicher. Das gesamte Personal sehr freundlich, hilfsbereit und zuvorkommend. DieZimmer sauber und nett eingerichtet. Parkplatz Hotel nah .Gut gesichert, fast wie ein Hochsicherheitstrackt, Dieses Hotel kann man jederzeit weiterempfehlen!
Stayed 4 nights in Sep 2020

10/10 Excellent

Harald, Lemgo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Hotel liegt in der Altstadt und nur ca. 100 m vom Gardasee entfernt. Die Lage ist damit optimaler Ausgangspunkt für Badeurlaub, Wanderungen in die umliegenden Berge und Spaziergänge durch die Stadt. Das Personal ist super freundlich und das Frühstück ok. Wegen der aktuellen Corona-Krise wohl nicht in der sonst üblichen Form. Die Zimmer sind sauber und von der Größe ausreichend, allerdings etwas hellhörig. Die Betten waren hervorragend. Zwei kleine Kritikpunkte: Das Duschgel wurde nicht aufgefüllt und der Fernsehempfang ist schlecht (wenn man den dann braucht).
Stayed 11 nights in Sep 2020