Dear Norma,We're sorry to hear that you didn't have a good experience. Please reach out to the third-party site you booked with, as they will be the best ones to assist you with this matter. We wish you all the best, and we hope you will visit us in the future.

Dear Keith,Your experience is not one that we're proud to read about, as we know we're capable of much better. Room integrity and making our valued guests feel comfortable are of utmost importance to us, and we sincerely apologize for dropping the ball on this occasion. Rest assured, your concerns will be addressed promptly as we take action to rectify the issues you've mentioned. Cleanliness is one of our top priorities, and we will make the appropriate changes. Thank you for reaching out, and we hope you consider staying with us again in the future for a better visit.

Dear Richard, Hearing from our valued guests aids our constant growth and improvement, so thank you for sharing your concerns. What you have described does not convey the high-quality standards we strive to uphold, and we will share your input with the respective teams as we constantly enhance our guest experience. We wish you well and hope you'll consider giving us another try someday.

Dear Daniel, Thank you for reviewing your recent stay. We are disappointed to see we fell short of meeting all your expectations. That said, we are dedicated to positive change and will work to remedy the areas of concern where we can. Please allow us a second chance to deliver the quality experience you deserve on a future trip.

We genuinely regret that we failed to offer you the clean, comfortable, and well-maintained accommodations we pride ourselves on. Guest feedback is crucial to our success, and we will use yours to seize all opportunities for improvement. Nothing would make us happier than having another chance to meet your needs in the future.

Please accept our apologies for any lack of cleanliness during your visit, and we'll be sure to have our housekeeping team come to make changes as soon as possible. Thank you, and we wish you all the best.

Dear Jasmine, We regret to hear this. If there is anything you'd like us to address specifically, please reach out and let us know. Otherwise, we will seize this opportunity to evaluate our accommodations and make improvements where necessary. Thank you, and we wish you well.

Dear Dennis, We're sorry to hear our beds weren't to your preference. Please know we have a variety of room types available, and our front desk team is always on hand to assist with getting you set up in the most suitable accommodations. Don't hesitate to reach out to them next time with such issues as this. That said, we hope the rest of your stay was agreeable, and we wish you all the best on the road ahead.

Dear Theresa, We are sorry to see that your time with us may not have been all that you had hoped. Our team will keep your feedback on our amenities in mind, and we wish you all the best on your next adventure.

Dear Bobbie, How disappointing to hear you were unsatisfied with your stay. We always want our guests to feel comfortable and welcome, so please accept our apologies for not succeeding with you. Please know we will notify our maintenance team about the comments regarding your door and work to get the situation corrected in a timely manner. We encourage all guests to please contact the front desk if any issues such as those you've described arise so that we may address them as quickly as possible. Wishing you safe travels in the future.

Dear David, While we're happy you took the time to leave us your feedback, it's unfortunate to hear that you didn't have a great time while staying with us. We'll be sure to keep your comments in mind going forward, as we're always using guest feedback to influence future decisions. Despite this, we hope you'll visit us again in the future.

We are distressed to hear about your experience, as it is in no way reflective of our values. We are committed to positive change, so know that our maintenance team will follow up on your toilet, along with our pest control specialist making an extra trip out to investigate your concerns and provide the necessary treatment. This is not the lasting impression we want to leave you with. The next time you're in town, please allow us to welcome you back so we can demonstrate our true caring spirit of service.

Dear Florinda, We are saddened to hear this. Specific feedback serves us best, however, so please consider reaching out and letting us know how we could've made your experience more in line with your expectations. Your comfort means everything to us, and we want nothing more than another chance to ensure it the next time you're in town.

Dear Rebecca, Thank you for reaching out to us. The safety of our guests is our number one priority, so it deeply concerns us to learn you didn't feel that was the case. If there's anything we could've done to make you feel safer, please don't hesitate to reach out to us at any time. Many thanks in advance.