I reserved the hotel but didn't stay. I ended up having my plans change while in Guadalajara/Chapala. The hotel was a little difficult to find, since it is inside a nice residential area, but the views are nice. I actually visited the place to cancel in person. The staff were helpful and allowed me to cancel without penalties.
This is a modest hotel in a great location. The guidebook said pool / off street parking / Air Cond. That would be no / no / no.
BUT, we liked it! Staff was friendly. Room was clean. It was very quiet at night despite being right downtown. You can walk to all the events and best restaurants. The central location made this a great choice.
Beatifull hotel, we had a great time. The only thing there is no internet in rooms `, only the lobby and there is no free drinking water. You have to buy it . These only two things otherwise we love it
The mineral pools and steam were wonderful and for a reasonable charge you can get a professional massage. The staff was very considerate especially Rodolfo the manager who answered our questions and made sure our stay was a positive one! We hope to return again next year!
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