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Reviews of Original Sokos Hotel Vaakuna

3.5 out of 5
Original Sokos Hotel Vaakuna
Possentie 7, Hameenlinna

Reviews

8.0

Very good

Rating 10 - Excellent. 110 out of 370 reviews" "
Rating 8 - Good. 184 out of 370 reviews" "
Rating 6 - Okay. 47 out of 370 reviews" "
Rating 4 - Poor. 21 out of 370 reviews" "
Rating 2 - Terrible. 8 out of 370 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Gerard

Liked: Property conditions & facilities
Response from Tiina / reception on 21 Feb 2024
Hi Gerard,thank you for your visit and super good feedback.Hopefully we will see soon again.Best regards,

10/10 Excellent

Gerard

Liked: Cleanliness, property conditions & facilities
Response from Tiina / reception on 21 Feb 2024
Hi Gerard,thanks for your visit and super good feedback.Hopefully we will see again soon.Best regards

8/10 Good

Marina, Tampa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
restaraunt was closed for dinner both nights we stayed
Stayed 2 nights in Sep 2023
Response from Tiina / reception on 1 Nov 2023
Hi Marina,thank you for your visit and feedback. Im sincerly sorry about late answer.Hopefully on next time when you visit with us you can enjoy our restaurant.Best regards,

10/10 Excellent

Sameer

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The location and restaurant were excellent
Stayed 2 nights in May 2023

10/10 Excellent

Matthew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place in Hameelinna
Great staff, nice restaurant with good food. Close to shops and railway station. Beautiful hotel.
Stayed 6 nights in Feb 2021

8/10 Good

Chad

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, beautiful location
I was welcomed with a very customer orientated front desk personnel, Hats off to them, they had the right person in the right position. Room was nice and beds were good also. Just a short walk to the city
Stayed 1 night in Nov 2020

6/10 Okay

Vesa, Salo

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Nice location, walking distance from city center. No minibar was a surprise (negative). Tried 30mins to get screen sharing work with the TV without success, really bad. We spent previuous night in Tammer and their TV had chromecast which was very intuitive and took 1 minute to get it into use. Restaurant service was not good. We gave some feedback about overcooked salmon salad which had far too much mayo but told also that duck confit was nice. Waitress comment was that good that you got at least something to eat then.
Stayed 1 night in Jul 2020

8/10 Good

ADAM

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy and convenient place to stay. Found the food - had dinner and breakfast - both to be very good
Stayed 1 night in Dec 2019
Response from Jouni on 25 Feb 2020
Thank you Adam. Welcome again!

10/10 Excellent

Tom

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2019

6/10 Okay

Harish

Liked: Cleanliness, property conditions & facilities
Not value for money...
Hotel is nicely located on the lake front and conveniently located at a walking distance from Rail Station and about 1 km from Town Market Square. Rooms are clean and we had good sleep but otherwise average with respect to the amenities provided for the price we paid. There was not even a tea/coffee arrangement in the room and hotel didn't even offer to provide when asked for. Room WiFi is slow and TV on WiFi goes into freeze and buffering frequently. Breakfast is good but you will get reminders to hurry up as it approaches 10 am. There was no dinner/bar available as both the restaurants were closed even on a Saturday weekend evening forcing us to go outside walking in the rain for dinner in the Market Square and back in rain.
Stayed 1 night in May 2019
Response from jouni on 11 Jun 2019
Thank you for your visit here. Have a nice summer and hope that you are comming again!

8/10 Good

Nina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Splendid service
Very nice reception personnel and helpful staff at the hotel restaurant.
Stayed 1 night in Apr 2019
Response from jouni on 11 Jun 2019
Thank you Nina! Welcome again! Have a nice summer!

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hamalinen trip
Nice hotel , perfect is you are in the area either for business or holiday Tasty breakfast and nice rooms
Stayed 2 nights in Nov 2018
Response from Jouni on 29 Dec 2018
Thank you and welcome again. Happy New Year!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful landscape, some things could be improved
The hotel location is very beautiful and staff was kind. However, the bed could be more comfortable. I would also like to have a small fridge and water boiler in the room. And restaurant is closed at lunch time during week and sundays night, for someone working late and weekends, it is not very practical that restaurant is closed and there are not a lot of options close to hotel.
Stayed 11 nights in Jun 2018
Response from Iida / Original Sokos Hotel Vaakuna Hämeenlinna on 28 Jun 2018
Dear Anonymous, We thank you for choosing us to accommodate you during your recent visit in Hämeenlinna and also for taking time to comment your stay. Nice to hear that you enjoyed our great location and service. We have small fridges and tea & coffee making facilities in our Superior rooms, I´m sorry if we didn´t suggest this option for you on your stay. Welcome to stay with us next time when travelling to Hämeenlinna! Hope you have a lovely summer!

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely lake view hotel
Group of six travellers - great rooms & service. Sauna was fantastic.
Response from Iida / reception on 9 May 2018
Hi Matt, Thank you for your feedback! So great to hear that you have enjoyed your stay. Hope to have you as our guests again soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for weekend get away from the capitol.
Nice cozy little city. Restaurants and city center within walking distance (7 min walk) Hotel with amazing view. Minor note was we asked for double bed and got two single together.

8/10 Good

Pedro

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Oct 2017

8/10 Good

stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly Hotel
The staff were very friendly and the hotel has had its restaurant updated since my last stay making it comfortable and welcoming...

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel for most of the year
We stayed overnight after a visit to see the city and the castle of Hämeenlinna. The room was comfortable and clean, the only complaint was that the windows were not openable, and the air conditioner was mildly weak, so we couldn't get a good air circulation going, and it was a bit stuffy.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
We spent a night here, clean and comfortable room, good breakfast, 10-15 minute walk to city centre and restaurants

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Good stop on a touring holiday
good standard chain hotel fairly centrally locatedlocatedc

8/10 Good

Roope, Järvenpää

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Drinking holiday
Drinking with friends. Nice stay!

8/10 Good

Jyrki, Helsinki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay at Vaakuna
Room was clean and comfortable. The only bit annoying thing was that the roomdoor wasn't very sound proof and you could hear noises from the corridor quite loud. Breakfast was good, not exceptional but good basic stuff. Staff were friendly and everything went swiftly. Food in the restaurant was good as well.

8/10 Good

Michael, Switzerland

Liked: Cleanliness, staff & service, room comfort
Sokos Vaakuna
The Sokos Hotel Vakuuna is conveniently located for all attractions in Hämeenlinna. The bikes available to guests were an added bonus, although it's worth checking that they have been well maintained before venturing out on them! The Hotel has been recently refurbished. The breakfast was adequate.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Old building with refurbed rooms
Good standard hotel. Rooms are freshly re-furbished (Summer 2014?). Parking is the major glitch - over €10/night... Makes other hotels with similar standards/service better value.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely views
Close to railway station and lovely view over the lake

6/10 Okay

Marja-Leena

Disliked: Property conditions & facilities, room comfort
location
Hotel location and nearness to town centre good. Near water, peaceful. Hotel quite tired, needing attention. Parking on the site expensive, 10 euros per night.

6/10 Okay

JV, New Jersey, USA

Disliked: Room comfort
Great location, but overpriced
Given the price, I expected a bit more. For example, there was no hot water kettle (you could get one if you paid $12). The room was not completely renovated, and I had to move some furniture around. The cosmetic mirror was mounted so that you could not see the back of your head. On the other hand, the location was very convenient, and the restaurant and terrace on the top floor were enjoyable. I am glad that the period details have been retained at least in part.

8/10 Good

Mel, Montana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great stay in Hameenlina
We enjoyed our stay at Sokos Hotel Vaakuna. There was a nice breakfast spread and rooms were basic and clean. Great location with lake path right across the street. Seems like a good place to base out of for a visit to Hameenlina.

8/10 Good

Anonymous

Liked: Cleanliness, staff & service
did the job!
did the job!

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort

10/10 Excellent

Anonymous

Liked: Cleanliness, staff & service
Nice hotel. Since 2008 have stayed
Nice hotel. Since 2008 have stayed there three times in different size rooms. One had a fabulous water views. Staff are very helpful and friendly. Restaurant is great for breakfast and dinner. Close to railway, walking distance to attractions and shops. Would stay there again.

8/10 Good

Milla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Joulu 2023
Oikein tunnellmallinen kaunis hotelli. Pysäköintimaksu yöpyvälle oli kyllä todella tyyris. Aamiainen hyvä ja kivasti katettu. Miinus ikkunan alapuolella olevasta tupakointi paikasta. Haju tuli huoneeseen, mikä oli todella epämiellyttävää. Huoneet kuitenkin siistit ja kodikkaat.
Stayed 2 nights in Dec 2023
Response from Tiina / vastaanotto on 21 Feb 2024
Hei Milla, kiitos vierailustanne.Olette lämpimästi tervetulleita uudelleen!

10/10 Excellent

Sanna

Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2023
Response from Tiina / vastaanotto on 29 Nov 2023
Hei, kiitos vierailustanne ja mahtavasta arviostasi.Lämpimästi tervetuloa uudelleen!

8/10 Good

Jonna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Tiina / vastaanotto on 29 Nov 2023
Hei Jonna,kiitos vierailustasi ja arviostasi.Lämpimästi tervetuloa uudelleen!

10/10 Excellent

Mikko

Stayed 1 night in Oct 2023
Response from Tiina / vastaanotto on 1 Nov 2023
Hei Mikko,kiitos mahtavasta arviostasi, mukavaa että, viihdyit vieraanamme. Toivottavasti näemme pian uudelleen!Ystävällisin terveisin,

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bra beliggenhet. God frokosr. Savnet kjöleskap og safe på rommet.
Stayed 1 night in Oct 2023
Response from Tiina/ reception on 1 Nov 2023
Hej,tack för din vistelse på vårt hotell. Det är trevligt att höra att du gillade vår frukost och vårt läge var bra för dina behöv.Hoppas vi ses snart igen.Med vänlig hälsing,

10/10 Excellent

Mira

Stayed 1 night in Sep 2023
Response from Tiina / vastaanotto on 1 Nov 2023
Hei Mira,kiitos vierailustanne ja huipusta arviostanne.Tulkaahan pian uudelleen!Ystävällisin terveisin,

10/10 Excellent

Minna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Tiina / vastaanotto on 1 Nov 2023
Hei Minna,kiitos vierailustanne ja loistavasta arviostanne.Tervetuloa pian uudelleen!Terveisin,

8/10 Good

Patrik

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

10/10 Excellent

Leena

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Ulla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotelli oli mukavan täynnä ja kaikki toimi. Respan henkilökunta hiukan nihkeä kiireessä.
Stayed 1 night in Jul 2023

10/10 Excellent

Tiia-Maria

Stayed 1 night in Jul 2023

10/10 Excellent

Esa

Stayed 1 night in Jul 2023

8/10 Good

Pertti

Stayed 2 nights in Jul 2023

4/10 Poor

Jari

Disliked: Property conditions & facilities, room comfort
Renovering behövs
Riktigt tråkiga rum med låg standard i förhållande till priset. Dock är läget väldigt bra med en trevlig bar/restaurang mot vattnet.
Stayed 1 night in Jul 2023

8/10 Good

Marjut

Stayed 2 nights in Jul 2023

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vackert beläget hotell
Från rummet hade vi vackert utsikt över sjön. God, riklig frukost. Uppskattade att man kunde välja tidig frukost. Sköna promenadvägar och -stigar längst vattnet. Bra parkering; kostade 14 e. Nöjd med vistelsen.
Stayed 2 nights in Jun 2023