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"Hospitable and friendly staff from start to finish. Facility is clean and awesome quality customer service provided. Thank you. "

"Very nice lobby but needed more lightings it’s to dark"

"I booked this for my mom and sister. My celebrated her birthday in this hotel. Overall satisfied from booking to stay and to services provided by the staff. Thank you."

"This room was smaller than the previous room. No complaints about that. If i were to complain about anything its something that's not in their control. Theres so much more noise when other's are opening and closing their doors and voices when walking in the hall. The room was immaculate. The staff, extremely friendly. I love this hotel!"

"I have stayed at New World several times. I always enjoy my stay there. The staff are extremely nice and accommodating. The room is spacious, although it is a little old, but definitely very clean. This is one of the hotels I would definitely come back to whenever I am in Manila."

"Everything good"

"Excellent customer service and convenient to shop and dine"

"Good hotel "

"The cleanliness of the hotel , the excellent staff so friendly and helpful ."