We had a Sunday evening wedding to attend in Laguna/ last minute, we decided we did not want to drive back home to San Diego after
/ booked same day reservation/ w early check-in. Got a beautiful deluxe double queen suite! Beautifully appointed and immaculate ! Best idea ever!!
"Great staff. Great facilities. Wonderful vacation."
From the very start the front desk staff was very helpful and courteous and even assisted in switching my room when I noticed that we were on the wrong side of the hotel. Or maybe I was on the right side of the hotel and just thought I chose a better view? Who's to say, but I do know they were very friendly and accommodating! Also, whenever I had a question, there was always someone at the other end of the phone line who could help. I believe a gentleman named Geoffrey helped me a few times? I could be wrong on the name but I spoke to the same individual over the course of the 5 days I was there and he was more than helpful each time. I also truly appreciated the housekeeping staff who came back in the late afternoon to turn-down the room after I had slept through the morning's rounds. Thank you!
Although the kids play area wasn't quite complete when I stayed (not that I would have used it), I could tell that it will be an awesome addition to the wonderful pool deck. I loved that the water was heated to the perfect temperature in the evenings as well.
The workout facilities were awesome! I could spend all day playing on the raquet ball and basketball courts and lifting weights as well. The lockers were also very nice and had everything one could possibly need. I was very pleasantly surprised at the extensivity of the workout facilities and programs offered.
When we arrived we were greeted and told to check in at 3. The lobby was really nice and offered modern design and everything was accessible. The lobby had a Starbucks and an area where they offer happy hours on drinks. They have very nice seating too.
The room was very clean. We enjoyed our stay. The pool was nice and I like that they had a huge jacuzzi. This is a very nice property.
This hotel is about 20-25 min from Laguna Beach. So it didn't take too long to get there. If you are on a budget and still want the resort type feel. Stay here and you will definitely enjoy it.
I have stayed in Best Western's before but never experienced one this nice. The staff was friendly, rooms were modern and clean, bed was comfy and the value couldn't be beat. It came with a full breakfast too, not just cereal and pastries, which was an added bonus!
Our daughter and family live in Aliso Viejo. The hotel is only about 12 minutes from their house. We have been staying here wherever we come to visit for the past 5 years. It is easy and convenient for us and we don't have to use the freeway. The hotel is always very clean and the rooms are the perfect size for us.
Shaton from Ohio
This hotel is 7 miles from Laguna Beach, a mile from the Irvine Spectrum Center, and a quarter-mile from Laguna Hills …More
Stayed in room 229. The room and bathroom were very very clean. The front desk person was polite. The free continental breakfast in the morning was decent including juices, yogurt, muffins, waffle machine, eggs etx. Prior to this stay I had stayed at the Marriott nearby and paid an extra 50.00. Not worth it at all. This hotel will do if you are needing to stay a night or two.
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