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Reviews of Radisson Hotel, Lagos Ikeja

4 out of 5
Radisson Hotel, Lagos Ikeja
42/44 Isaac John Street, GRA, Ikeja, Lagos

Reviews

8.4

Very good

Rating 10 - Excellent. 57 out of 131 reviews" "
Rating 8 - Good. 46 out of 131 reviews" "
Rating 6 - Okay. 18 out of 131 reviews" "
Rating 4 - Poor. 6 out of 131 reviews" "
Rating 2 - Terrible. 4 out of 131 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Teresa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very welcoming, friendly staff personnel makes you feel very comfortable.
Stayed 8 nights in Feb 2024
Response from Debby on 2 Mar 2024
Dear Estemeed Guest,Thanks for your amazing feedback.

8/10 Good

Omotayo

Liked: Cleanliness, staff & service, property conditions & facilities
Clean. Comfortable. Safe.
Stayed 5 nights in Jan 2024
Response from Debby on 6 Feb 2024
Dear Omotayo,Thanks for your feedback.

8/10 Good

Onyeaboh

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The towels needs replacement.
Stayed 3 nights in Jan 2024
Response from Debby on 25 Jan 2024
Dear Onyeaboh,Thanks for rating us.

10/10 Excellent

Paul N

Stayed 3 nights in Dec 2023
Response from Debby on 25 Jan 2024
Dear Paul,Thanks for rating us.

8/10 Good

John

Stayed 1 night in Nov 2023
Response from Debby on 25 Jan 2024
Dear John,Thanks for rating us.

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from FOM on 11 Jul 2023
Dear David,Thank you for the wonderful feedback.Look forward to your next visit.Regards,

2/10 Terrible

Tara

Stayed 1 night in Jun 2023
Response from Yusuf on 20 Jul 2023
Dear Tara,Thank you for the amazing feedback.Regards,

8/10 Good

Momodou

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Staff at this hotel are nice and hospitable. I felt safe and welcome. Facility is clean. The catering side needs improvement. There is limited dishes at the restaurant. Mostly buffet for lunch and dinner and limited options for non meat eaters. Breakfast has limited options. The bar can do with more fresh drink options. Overall a good place to stay both for leasure and business
Stayed 3 nights in Jun 2023
Response from FOM on 21 Jun 2023
Dear Momodou,We all appreciate you for taking the time to review us.Thank you for the wonderful review.As for the point mentioned this has been escalated to the respective department for swift action.Look forward to your next visit.Regards,

10/10 Excellent

Thomas

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a good and secure place to stay in Lagos.
Stayed 2 nights in May 2023
Response from Yusuf on 4 May 2023
Dear Thomas,Thank you for taking the time to review positively about us Radisson Lagos Ikeja.Look forward to your next visit.Regards,

10/10 Excellent

Azeez

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The employees were really professionals
Stayed 3 nights in May 2022
Response from Yusuf on 18 Jun 2022
Dear Azeez, Thank you for your wonderful feedback about our employees. Best Regards,

10/10 Excellent

Kalila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Honeymoon stay
We decided to stay for our honeymoon and really enjoyed the service/food that was provided on site. The staff were very friendly and I would definitely recommend
Stayed 2 nights in May 2022
Response from Debby on 27 May 2022
Dear Esteemed Guest, Thanks for your amazing feedback, we are delighted to know you enjoyed your stay with us. We look forward to have you stay with us again. Kind Regards, Deborah Ogunole

6/10 Okay

S-Eliza

Travelled with partner
Liked: Cleanliness, property conditions & facilities
OK stay but could have been better, we stayed 2 nights, no towels in the room when we arrived and after the the room was serviced all the towels were taken and not replaced. Room service did replace them when asked but you don’t expect that in a hotel at all. The shower seal was poor meaning water flooded the bathroom whenever it was used. The staff were polite and helpful when asked, the bed was comfy but for the money paid I think there are other hotels in the area that might have given better service.
Stayed 2 nights in Apr 2022
Response from Debby on 3 May 2022
Dear Esteemed Guest, Thank you for taking the time to share your feedback from your visit to the Radisson Hotel Lagos Ikeja. Please accept our sincere apologies for the shortfalls you encountered as you have mentioned, and those points will be highly taken under consideration and informed to the concerned department heads to seek a prompt improvement. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Hotel Lagos Ikeja, look forward to welcoming you back. Regards, Deborah Ogunole

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasing
Comfortable. Seems to be comparable with other Raddison rooms in other European countries. Though service could be a bit better as I asked for extra towel and was not provided. Also the spa was not functional. Overall it was a pleasing experience
Stayed 1 night in Apr 2022
Response from Debby on 3 May 2022
Dear Esteemed Guest, Thank you for taking out time to send a feedback, we are glad you enjoyed your stay with us. We sincerely apologize for the inconveniences you encountered during your stay with us. we look forward to have you visit us again.

6/10 Okay

Kelechi

Liked: Staff & service, amenities, property conditions & facilities
The staff needs to do a better job with cleaning the facility especially the bathrooms. No towel, soap or shampoo was in my room when I checked in.
Stayed 4 nights in Mar 2022
Response from Debby on 14 Mar 2022
Dear Esteemed Guest, Thanks for your Honest Feedback, we sincerely apologize for the inconvenience you encountered during your stay with us. We promise to look into it and make sure proper adjustments are made.

10/10 Excellent

morike

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the place, will come again
Stayed 1 night in Feb 2022
Response from Debby on 8 Mar 2022
Thanks for amazing feedback. We look forward to have you visit us again. Regards, Radisson Hotel.

6/10 Okay

Keyshia

Liked: Cleanliness, property conditions & facilities
I accidentally drove into Radisson Blu because I didn’t think they were two actual buildings. And now I feel like I should’ve booked with them instead of Radisson. Drop so much money for them to not let their customers know that the pool is not working. And doesn’t help accommodate me find another solution. So I walked over to Radisson blu myself asked for manager and ask if I can use their pool because Radisson was out of Oder and they failed to let there up coming customers know. The day I used there pool I decided to get a drink and food at Radisson blu bar and realized there more professional at Radisson blu. So even though my room was AMAZING!! At Radisson it would of been nice to get the special attention that comes with the name and price. So in the end my last 2 days in Nigeria was ok
Stayed 2 nights in Feb 2022
Response from Debby on 14 Feb 2022
Dear Esteemed Guest, Thank you for your honest feedback. This means a lot to us. We sincerely apologize for the issues mentioned above and will ensure to take measures so it doesn't occur again and we look forward to your next visit in order to get the chance to make your stay a memorable one. Regards, Deborah Ogunole

8/10 Good

Edith

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The rooms are very good and are well maintained.
Stayed 4 nights in Jan 2022
Response from Yusuf on 25 Jan 2022
Dear Edith, Thank you for the wonderful feedback. please do visit us again to make your stay more memorable

8/10 Good

Henry

Stayed 1 night in Jan 2022
Response from Yusuf on 11 Jan 2022
Dear Henry, Thank you for the wonderful feedback. Please do visit us again to make your stay more memorable. Best Regards,

4/10 Poor

Lanre

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Great
Stayed 1 night in Jan 2022
Response from Yusuf on 11 Jan 2022
Dear Lanre, Thank you for the wonderful feedback. Please do visit us again to make your stay more memorable. Best Regards,

10/10 Excellent

Ngozi

Liked: Cleanliness, staff & service
Staff were helpful and friendly especially the kitchen and bar staff
Stayed 1 night in Dec 2021
Response from Yusuf on 30 Dec 2021
Dear Guest, Thank you for the wonderful feedback. please do visit us again to make your stay more memorable. Best Regards,

10/10 Excellent

Anne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 5 nights in Nov 2021
Response from Yusuf on 30 Dec 2021
Dear Anne, Thank you for the wonderful feedback. please do visit us again to make your stay more memorable. Best Regards,

10/10 Excellent

Sani Mohammed

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021
Response from Deborah on 29 Nov 2021
Dear Mr Sanni, Thanks for your review sir. Regards.

8/10 Good

layo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice easy going ambience around the hotel , friendly staff and good service.
Stayed 1 night in Oct 2021
Response from Zita on 29 Oct 2021
Dear Layo, Thank you for your amazing feedback and trust we will see you again soon. Regards, Zita Chikeka

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2021
Response from Yusuf on 14 Oct 2021
Dear Guest, Thank you for your wonderful feedback. please do visit us again to make your experience more memorable. Best Regards,

6/10 Okay

Yaw

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2021

2/10 Terrible

Verified traveller

Business traveller, Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Terrible
Stayed 1 night in Jul 2021

8/10 Good

Kwei

Stayed 3 nights in Jul 2021
Response from Yusuf on 21 Jul 2021
Dear Guest, Thank you for the wonderful feedback. look forward to your next visit. Best Regard,

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, very tidy and well-presented. Pleasant staff and clean environment
Stayed 2 nights in May 2021
Response from Yusuf on 2 Jun 2021
Dear Guest, Thank you for the wonderful feedback. Best Regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
America Standard!
Stayed 3 nights in Apr 2021
Response from Zita on 5 May 2021
Dear Esteemed Guest, Thank you for your awesome feedback. Reviews like yours encourages us to do more. We look forward to your next visit. Regards, Zita Chikeka

10/10 Excellent

Henry

Stayed 6 nights in Feb 2021

10/10 Excellent

Taofeek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best
Satisfactory
Stayed 2 nights in Feb 2021

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
It is a clean place and up to international standards. but the fixtures were not working well. climate control was not ideal. the room temperature could not be easily adjusted to suit guest's preference. the plumbing was not working well. took too long for the hot water to arrive. the floor was too cold. for the price and reputation, i was disappointed, checked out the next day and went to another facility for two days. value for money was much higher at that alternative facility called Providence by Mantis which i highly recommend.
Stayed 1 night in Dec 2020
Response from Yusuf on 6 Jan 2021
Dear Sir, Thank you for making us your choice hotel. We appreciate your feedback and sincerely apologize for the service challenges encountered during your stay with us. Please do visit us again so as to give us a chance to make your stay a memorable one

10/10 Excellent

Matthew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasure
Enjoyed my stay there. Polite and attentive staff.
Stayed 1 night in Nov 2020
Response from Yusuf on 29 Nov 2020
Dear Matthew, Thank you for taking the time to review our property, we appreciate your positive feedback. best regards.

10/10 Excellent

Matthew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
It was great. The room needs some attention to detail but the facilities were great. The staff are always attentive and the food is lovely.
Stayed 1 night in Nov 2020
Response from Yusuf on 29 Nov 2020
Dear Matthew, Thank you for taking the time to review our property, we appreciate your honest feedback. for the room will definitely work on them to ensure maximum guest satisfaction. Please do visit us again so we can get a chance to make your stay an exceptional and memorable one. best regards,

8/10 Good

Barbs, Lagos

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They allowed me park my car with them when I checked out. I travelled out of town for three days and picked it up without paying anything.
Stayed 1 night in Nov 2020
Response from Yusuf on 26 Nov 2020
Dear Mr. Barbs, Thank you for the positive review.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked their response to my initial complaint about the mix up with my room type. I was granted a first class upgrade as a mark of their regrets.
Stayed 2 nights in Oct 2020
Response from Yusuf on 3 Nov 2020
Dear Emmanuel Adejo, we are glad we could make your stay a memorable one. we look forward to your next visit.

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, room comfort
Good stay
The management needs to pay attention to detail. decorating and finishing are a bit shoddy. The wall sockets in the room are a bit outdated and inconveniently located as well.
Stayed 3 nights in Jan 2020
Response from Abdul on 23 Feb 2020
Dear Mathew, Thank you for taking your time to review our property, we appreciate this honest feedback as it is important for our service improvement. Please be sure that Management would look into these recommendations. The hotel is currently undergoing refurbishment, though in phases, to bring the facilities and amenities in tune with modern trend, and we'd like to treat you to one of the new refreshed rooms when next you visit. Once again, thank you for this vital feedback.

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Old and dull hotel, nothing like usual Radisson Blu quality I’ve stayed in the past. There’s even mold in the kettle, disgusting.
Stayed 2 nights in Nov 2019
Response from Vincent on 19 Dec 2019
Dear Guest, Thank you for your valued feedback, we are truly sorry for the bad experience with our services and promised to make it up to you on your next visit, and we believe that you will like our newly renovated room. hope to see you soon Kind Regards

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I liked that the shower ran hot/cold water consistently. It is unacceptable that the air conditioner failed numerous times leaving us in the heat all night!
Stayed 2 nights in Nov 2019
Response from Vincent on 19 Dec 2019
Thank you for your feedback and we apologies for the inconveniences during your stay with air-conditioner.

10/10 Excellent

patricia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from Vincent on 19 Dec 2019
Dear patricia Thank you for your interest and patronage. Kind Regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2019
Response from Vincent on 19 Dec 2019
Dear Anonymous Thank you for your interest and patronage. Kind Regards

10/10 Excellent

Peni, Orting, Wa USA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful and had excellent food... highly recommend it!
Stayed 1 night in Nov 2019
Response from Vincent on 6 Nov 2019
Dear Peni on, Thank you for your time and valued feedback. We hope to see you soon. Kind Regards

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2019
Response from Vincent on 24 Oct 2019
Thank you for taking your time to rate us and we hope to see you some other day with regards

8/10 Good

Ayotunde, Ikeja Lagos

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very good ambience. I love the bathroom design. However, Something needs to be done about the sharp edges to the wash hand tabletop
Stayed 1 night in Oct 2019
Response from Zita on 21 Oct 2019
Dear Ayotunde, Thank you for taking time to review our property. We appreciate your positive and honest feedback. Thank you for bringing the issue mentioned above to our notice and we have taken measures to ensure it is fixed and in good condition. Regards, Zita Ubajaka

8/10 Good

Manickaraj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2019
Response from Vincent on 14 Oct 2019
Thank you Manickaraj for visiting and we hope to serve you on your next visit

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is well kept and security is excellent. The bathroom faucet pipe is not careful open you will be sprayed down with water, the wrong faucet for the sink.
Stayed 10 nights in Aug 2019
Response from Zita on 11 Sept 2019
Dear Esteemed Guest, Thank you for taking time to review our property. We appreciate your positive feedback. Also we have noted the issues mentioned above and will ensure it is resolved. We look forward to your next visit. Regards, Zita Ubajaka

10/10 Excellent

JAY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
EXCELLENT
NICE STAY
Stayed 5 nights in Aug 2019
Response from Zita on 11 Sept 2019
Dear Jay, Thank you for taking time to review our property. We appreciate your positive feedback and hope you visit us again soon. Regards, Zita Ubajaka

8/10 Good

Olumide

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convinient
Very helpful staff especially at the front desk. Thank you>
Stayed 4 nights in Aug 2019
Response from Vincent on 26 Aug 2019
Dear Olumide, Thank you for taking the time to share your feedback after your visit. we hope to see you soon. Regards

10/10 Excellent

Olufisayo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Experience
Amazing staff very very helpful and friendly
Stayed 4 nights in Aug 2019
Response from Vincent on 26 Aug 2019
Hello Olufisayo Thank you for taking time to review our property. We appreciate your honest feedback and we look forward to your next visit. Regards

6/10 Okay

Verified traveller

Stayed 1 night in Jul 2019
Response from Vincent on 22 Jul 2019
Thank you for taking out time to review on our property, Hope to see you soon Kind Regards