This hotel had perhaps the best customer service I have ever experienced. Upon arrival the front desk provided complimentary local drinks, which was unexpected and appreciated after the trip from Ponta Delgada. Throughout our entire stay the front desk staff frequently checked to see how everything was and assisted us with our sightseeing around the area. In fact, when we told them we were taking a cab to the next town to go to the beach they even gave us a phone number to call in case we couldn't get a cab. Talk about going way above and beyond! I would highly recommend this hotel to anyone as the staff made our stay very enjoyable.
I went on vacation from may to june i hat good time the staff and the hotel was excellent and the most important thing the weather as good for the two weeks never rain azores is the most popular islands
- Convenient and quiet location
- Sizeable villa for 4
- Kitchen ample enough to cook (has small fridge, stove and sink).
- The only surprise is a 20 euro bill for 5-6 short cell phones (total talk time about 20 min). The charges were for local calls made to a cell phone number. Nothing in room policy stated about extra charge to cell phones vs land lines.
- Has pool
Aldeamento Turístico Nossa Senhora da Estrela is a unique complex of apartments and villas in Lagoa, in the southern coast …More
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