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Reviews of Econo Lodge

2 out of 5
Econo Lodge
2100 NE Evangeline Thruway, Lafayette, LA

Reviews

6.4
Rating 10 - Excellent. 207 out of 1001 reviews" "
Rating 8 - Good. 246 out of 1001 reviews" "
Rating 6 - Okay. 215 out of 1001 reviews" "
Rating 4 - Poor. 151 out of 1001 reviews" "
Rating 2 - Terrible. 182 out of 1001 reviews" "

6.4/10

Cleanliness

7.6/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

10/10 Excellent

Al

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice. Would come back again.
Stayed 1 night in Mar 2024

10/10 Excellent

Al

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ice maker not working
Stayed 1 night in Mar 2024

2/10 Terrible

Harold

Stayed 1 night in Mar 2024

2/10 Terrible

Mariah

Disliked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Frank

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The staff are great. The lady signing us in is the best anywhere.
Stayed 1 night in Mar 2024

10/10 Excellent

Kimberlie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is great, but u guys charge extra and my choice rewards points are not even recognized when i book through your app. I have been a gold choice rewards member for 3 years.
Stayed 1 night in Feb 2024
Response from Craig K. on 4 Mar 2024
Dear Kimberlie, Thank you for taking the time to complete our online survey regarding your recent stay at Econo Lodge. As a Choice Privileges member you are truly valued. Your feedback about not being able to use points is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We have reached out to technical support to verify if there are any issues.We hope to see you again soon.

10/10 Excellent

Kimberlie

Travelled with family, Travelled with group
Liked: Cleanliness, amenities
Amazing staff and clean rooms
Stayed 1 night in Feb 2024
Response from Calvin R. on 4 Mar 2024
Dear Kimberlie, Thank you for taking the time to complete our online survey regarding your recent stay at Econo Lodge. As a Choice Privileges member you are truly valued. We hope to see you again soon.

2/10 Terrible

Tiana

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely dirty, upon arrival was nothing but the marijuana smell. And scketchy people walking around the parking lot. I was alone with my 3 toddlers and felt uncomfortable. We decided not to stay at this hotel and rather spent the $400 to stay somewhere else a little more family friendly.
Stayed 2 nights in Sep 2023

4/10 Poor

Rosa

Stayed 2 nights in Aug 2023

4/10 Poor

Danielle, Church Point

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
I would like a deposit are something back I had kids with me and was homeless. That's ridiculous. I spent money for those things then they said they had a pool. I'm sorry but it was bad and that's was a main reason for the room was to swim. That's insanity. No phone and they don't answer.
Stayed 2 nights in Aug 2023

2/10 Terrible

Thuly

Travelled with family, Travelled with family and small children
Disliked: Amenities
First of all - I need to find out how I could get a refund. I did not end up staying at this property. How dare they stay open for business. Unsanitary, the pool water was GREEN, the photo you have displayed is way outdated. Expedia should be ashamed to list them on your site. La Qiunta corporate needs to check in on who they have out there representing their brand. I pre-paid for my family room. They did not have my pre-paid, pre-booked room available, they attempted to accommdate me by giving me adjouning rooms but started to charge me for the 2nd room. At that moment another customer came in to inform the lady working the front desk that the room she was assigned had peoples personal belongings all over the place and deodrant smears across the sheets or something and no pillows, which was worst than the first room she was shown as that room had a hole in the wall! She threatened to call the police. At this point...I was NOT going to stay. As i had my children with me and I felt it was not a safe environment. I decided to take my chances with Expedia and fight for my money back thru you as I was told she couldn't do anything about a refund. I will be contacting La Quinta Corp. and I will be contacting whomever I need to to shut them down. I can't imagine anything good happens on that property. It is disgusting. Expedia...do yourselves a favor and STOP listing them on your site! Read other reviews. DO NOT BOOK AT THIS HOTEL. EVER.
Stayed 1 night in Aug 2023

6/10 Okay

James

Travelled with family
Liked: Property conditions & facilities, room comfort
No return
The internet was down so she wrote our card on paper suspicious. Found roach in bathroom. Thhe labors drank all the coffee and ate all the sausage at breakfast. Had to put 50 dollar deposit down too
Stayed 1 night in Aug 2023

10/10 Excellent

Watne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice & clean quiet & tidy
Stayed 1 night in Aug 2023

8/10 Good

Gerri, Kellogg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean and welcoming, and having a Waffle House right next door was fantastic.
Stayed 1 night in Jul 2023

8/10 Good

Randell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
Very Gappy
Stayed 1 night in Jul 2023

2/10 Terrible

Kali

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The property was okay. Not a great area but it was okay. But i was charged double for my room and they still have yet to fix it. And dont seem to care
Stayed 2 nights in Jul 2023

2/10 Terrible

Randy

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
We asked for a handicapped room and they didn’t even consider it.
Stayed 1 night in Jul 2023

6/10 Okay

Veronica

Travelled with family
Liked: Staff & service, room comfort
I did have a few problems with my door not opening but maintenance came right away to solve the problem I was grateful
Stayed 2 nights in Jul 2023

2/10 Terrible

Shaniah

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
I didnt even get to stay because you have to be 21 years old to get the room . I would like a refund .
Stayed 1 night in Jul 2023

2/10 Terrible

Lisa

Disliked: Property conditions & facilities, room comfort
Hotel unable to process card for deposit. Canceled
Stayed 1 night in Jun 2023

2/10 Terrible

Yara

Travelled with family
The room was dirty webs on the walls I found three small roaches and a tick on my pijamas.
Stayed 1 night in Jul 2023

8/10 Good

Nathan

Stayed 1 night in Jul 2023

6/10 Okay

Johnna

Travelled with family
Liked: Cleanliness, staff & service
Feels safe with security
Stayed 1 night in Jun 2023

6/10 Okay

Andrezza

Stayed 1 night in Jun 2023

2/10 Terrible

Michael

Stayed 1 night in Jun 2023

4/10 Poor

Bryan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I was shocked that La Quinta would associate themselves with this motel. They have BEDBUGS. The property is extremely run down and dirty. Big holes and cracks in the room. Dirt, dust, and stains all over the room. I do have to say, the only positive part was the front desk staff, they were so friendly. It is such a shame that they work at such a disgusting motel. Please deep clean and fumigate the rooms!!!
Stayed 1 night in Jun 2023
Response from Sincerely, Management on 21 Jun 2023
Dear Bryan, Please accept my sincerest apologies about this incident. Were you able to let the staff know so we can take a further look into this so this does not happen to anyone else? If you would like to contact us directly and give us more information so we can get this taken care, that would be great.

2/10 Terrible

Ashley

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
They had dead roaches all over the room so I refused to stay there! I am infuriated with the living conditions!
Stayed 1 night in Jun 2023
Response from Sincerely, Management on 21 Jun 2023
Dear Ashley, We apologize for the inconvenience that has caused. We are taking care if the issue you have mentioned.

10/10 Excellent

Frank

Stayed 1 night in Jun 2023

10/10 Excellent

Juan

Stayed 1 night in Jun 2023

10/10 Excellent

Larry, Castell

Liked: Staff & service
Stayed 1 night in Jun 2023
Response from Thank you, Management on 21 Jun 2023
Dear Larry,We are happy to hear that you enjoyed your stay and hope you stay with us again. I will be happy to share this with the staff.

10/10 Excellent

Jessyka

Stayed 1 night in Jun 2023

4/10 Poor

Nader

Disliked: Staff & service, property conditions & facilities
For $50.00 per night I did not get my money's worth. Owners did not take care of property. Paint was peeling the guard rails, rusty guard rails, paint peeled off the stairs. Water was not draining fast from the sink. shower head was lousy. Beds were nice and clean. Night registration staff was very nice and helpful. Morning check out staff, a blond girl, was rude and not helpful. I asked for a simple envelop she said no they don't have it. I guess they mail all their mail by pigeons. she was short on help and very rude.
Stayed 1 night in May 2023
Response from Sincerely, Management on 21 Jun 2023
Dear Nader, We apologize for the inconvenience that you have experienced and are working on the things you mentioned above. Thank you for your feedback.

10/10 Excellent

Bobbi J

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good
Stayed 1 night in May 2023
Response from Thank you, Management on 21 Jun 2023
Dear Bobbi, Thank you for your positive feedback. We are glad to hear that your stay was pleasant.

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
place is too old and not maintain house keeping are very bad breakfast always not enough for guests
Stayed 9 nights in Feb 2023
Response from Sincerely, Management on 21 Jun 2023
Dear Anonymous.Thank you for your feedback. We are working on the things that you have mentioned above. We are saddened to hear that your stay was unpleasant and hope that you give us another chance in the future.

10/10 Excellent

Cequria

Business traveller, Travelled with group
Liked: Cleanliness, staff & service
Great stay! Great service I will be back.
Stayed 1 night in May 2023
Response from Sincerely, Management on 21 Jun 2023
Dear Cequria,Thank you for your feedback. We are glad to hear that you enjoyed your stay. We hope to see again for another stay.

8/10 Good

JOSEPH, SCHERTZ

Travelled with family
Lots of renovating going on. Two stories but no elevator so if stairs are an issue make sure you get a first floor room. All rooms are accessed from the outside (no hallways). Location was good with most of what you might need within a few minutes. Rug was not as clean as it should have been, Breakfast on paper was nice. However, Unfortunately for us there were no eggs or milk. A danish or muffins would be nice. The waffles and sausages were great. Rates at the moment probably on the lower end due to the renovating in progress. It was a short, last minute stop for us and served its purpose.
Stayed 1 night in May 2023

6/10 Okay

Joseph

Travelled with group
Liked: Staff & service
Disliked: Cleanliness
The hotel was not what I was expecting. I was anticipating an inside room and it was an exterior room. The bathroom smell of mold the room was not as clean as I expected it to be in the end it was a place to sleep and rest nothing more than that.
Stayed 1 night in May 2023
Response from Sincerely, Management on 21 Jun 2023
Dear Joseph, I am sorry to hear about your experience. We will be working on the things that you mentioned above.

10/10 Excellent

ronald

Stayed 1 night in May 2023
Response from Sincerely, Management on 21 Jun 2023
Dear Ronald, Thank you for your feedback. We are happy to hear that you enjoyed your stay and hope you stay with us again.

2/10 Terrible

Veronica

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023
Response from Sincerely, Management on 21 Jun 2023
Dear Veronica, We are saddened to hear that your stay was unpleasant. We hope that you give us another chance in the future.

2/10 Terrible

Connie

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023
Response from Sincerely, Management on 21 Jun 2023
Dear Connie, Please accept our apologies that your stay was unpleasant.

10/10 Excellent

Joe

Business traveller
Liked: Cleanliness, staff & service, amenities
I stay there every month for business
Stayed 1 night in Apr 2023

4/10 Poor

Leiana

Business traveller
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
People took their room furniture onto the second floor walkway, completely blocking my ability to get to my room without walking way out of my way. They were sitting out there until after 10. Also, my room had a bunch of mini roaches in the bathroom
Stayed 2 nights in Apr 2023

2/10 Terrible

Theresa

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
No hot water,smell
Stayed 1 night in Apr 2023

6/10 Okay

Rae

Travelled with family and small children, Travelled with group
Liked: Staff & service
Disliked: Cleanliness
Although this property is lacking in cleanliness, I love the layout around the the picnic area and the pool, which was green. The people are super nice and the hotel has a nice feel, so I would stay there again. If hair in your bathroom fixtures and cigarette butts on the ground are too much for you , do not stay here. Otherwise, for the price it's comfortable. The bedding was nice and mattress and pillows were fine.
Stayed 1 night in Apr 2023

4/10 Poor

Lesli

Stayed 1 night in Apr 2023

10/10 Excellent

Rebecca

Travelled with family
Liked: Property conditions & facilities
friendly staff
Stayed 1 night in Apr 2023

4/10 Poor

jennifer

Travelled with family
Liked: Room comfort
Disliked: Staff & service
Stayed 1 night in Apr 2023

2/10 Terrible

jerry

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Run down poor quality hotel. Not worth
Stayed 1 night in Apr 2023
Response from Sincerely, Management on 17 Apr 2023
Dear Anonymous,I am sorry to hear that your stay with us was unpleasant. Please accept my sincerest apologies.