When I came to check in after making a reservation, the front desk attendant just looked at me and said “you still have to pay”, which to me is obvious. That’s why I put my credit card info in when I was making the reservation online. No “hi, how can I help you?” Nothing. Plus the door to the lobby was locked. I went for this location because it was economical and close to where I have clients to see tomorrow so I decided to take a chance. I encourage you to monitor hotels/motels you allow on your site and if they can’t meet a basic standard then not to include them. There’s hardly anyone staying here yet I was put in a room right next to another occupied room where there was some kind of party going on and people were loud when I’m trying to sleep. It makes me wonder what this place is all about. I don’t expect a lot. I realized it would probably be just a cheap motel where I would stay a night and save a little money. I’m not expecting 4 star accommodations. But I still expect a basic level of customer service and a place where I can sleep and not feel grossed out.