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Reviews of Ritz Apart Hotel

4.5 out of 5
Ritz Apart Hotel
Plaza Isabel La Catolica Nro. 2478, La Paz

Reviews

9.2

Wonderful

Rating 10 - Excellent. 128 out of 199 reviews" "
Rating 8 - Good. 54 out of 199 reviews" "
Rating 6 - Okay. 12 out of 199 reviews" "
Rating 4 - Poor. 3 out of 199 reviews" "
Rating 2 - Terrible. 2 out of 199 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great location, staff was friendly, and the place was clean and very comfortable.
Stayed 1 night in Jan 2024

4/10 Poor

Tertius

Stayed 1 night in Feb 2024

10/10 Excellent

RIGOBERTO

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
We loved the room, the staff were super nice and the whole experience was great. I would recommend better food at the restaurant. The variety and taste of the buffet and a la carte do not match the high standard the this hotel has.
Stayed 4 nights in Jan 2024

10/10 Excellent

Mustafa

Stayed 1 night in Jan 2024

10/10 Excellent

ANGEL

Travelled with family
Liked: Cleanliness, room comfort
Great stay at the Ritz Hotel La Paz Bolivia
Excellent hotel, very comfortable suite and great service at reception and at the restaurant. Excellent buffet breakfast!
Stayed 1 night in Dec 2023

8/10 Good

chang

Liked: Cleanliness, room comfort
Stayed 3 nights in Dec 2023

8/10 Good

Ivan

Business traveller
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Elizabeth Ana

Travelled with family
Liked: Amenities
Stayed 1 night in Dec 2023

10/10 Excellent

Jim

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean, comfortable and modern. Good location.
Stayed 1 night in Nov 2023

10/10 Excellent

Hansraj

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Perfect one for the price paid
Stayed 2 nights in Nov 2023

10/10 Excellent

John

Like this hotel
Stayed 4 nights in Oct 2023

10/10 Excellent

Jay

Liked: Cleanliness, amenities, property conditions & facilities
The staff were very professional and kind.
Stayed 2 nights in Oct 2023

10/10 Excellent

Gabriela

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Jacqueline

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel! Wonderful and friendly staff.
Stayed 8 nights in Sep 2023

10/10 Excellent

Jacqueline

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel with outstanding customer service! Staff was professional, friendly and helpful. Will definitely stay again in the future. Thank you very much for making our stay very pleasant and comfortable. 🙂
Stayed 7 nights in Sep 2023

10/10 Excellent

Melisa

Travelled with family
Liked: Cleanliness, property conditions & facilities
Everything was great about this hotel from arrival to departure!
Stayed 2 nights in Sep 2023

10/10 Excellent

Pura

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean comfortable and very good customer care
Stayed 1 night in Aug 2023

10/10 Excellent

Wency

Liked: Cleanliness, room comfort
Was upgraded & room was great. Warm/hot shower that was perfect for a stay in La Paz.
Stayed 1 night in Aug 2023

10/10 Excellent

Ran

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved the apart hotel's great location and comfortable apartment layout and quality, shower was great. Very nice property.

10/10 Excellent

Robert Lee, Draper

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff has been very helpful and kind; especially Amelia.
Stayed 2 nights in Jul 2023

10/10 Excellent

Mariano

Stayed 1 night in Jul 2023

8/10 Good

Luisa

Stayed 1 night in Jun 2023

10/10 Excellent

Kelly

Liked: Cleanliness, room comfort
Very good stay
I cannot recommend this hotel highly enough. The staff were extremely accommodating when I needed an early check in, the arranged taxis for me a few times. The room was nice and big, and with great views of the square. Good location. Can not recommend it enough.
Stayed 7 nights in Mar 2023

10/10 Excellent

Jill

Stayed 1 night in Mar 2023

10/10 Excellent

MIguel, Miami

Liked: Cleanliness, amenities, property conditions & facilities
The location is great, able to walk to many interesting places

10/10 Excellent

Colin

Travelled with family
Liked: Cleanliness, room comfort
Stayed 9 nights in Dec 2022

10/10 Excellent

Alvaro

Travelled with family
Liked: Cleanliness, room comfort
GOOD STAY
Nice stay at RITZ
Stayed 1 night in Dec 2022

10/10 Excellent

Alexander

Liked: Cleanliness, amenities, property conditions & facilities
Excellent place. Super helpful staff. Great room. Safe area. Shopping - from necessities to luxuries - short walk away. Teleferique nearby. Great breakfast.

10/10 Excellent

Jacqueline

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our stay at the Ritz Apart Hotel in La Paz, Bolivia was fantastic! From the moment we arrived, we were welcomed by friendly and professional staff who made us feel at home. Staff provided excellent customer service. The views from the room were amazing! The hotel was located within walking distance to a mall, various restaurants, and teleféricos. The restaurant in the hotel provided a fresh and delicious breakfast spread. Dinner is also great. A small cafe is also conveniently located in the lobby. I would highly recommend the Ritz Apart Hotel. Will definitely stay here again the next time we’re in Town. Thank you, Ritz Apart Hotel for everything! 🙂 Sincerely, Jacqueline
Stayed 5 nights in Sep 2022

2/10 Terrible

Marco

Stayed 1 night in Aug 2022

10/10 Excellent

Ireneo Gallardo, ANNANDALE

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great people, very friendly!
Stayed 4 nights in Jul 2022

8/10 Good

Orhan

Liked: Cleanliness, room comfort
Good hotel with some issues
First, they tried to downgrade my room. They gave me a very small room while my reserved room was a grand deluxe suit. And, they told me that this is the grand deluxe suite in this hotel...After long (one hour) argument at the front desk and after I shoed them the pictures of my reserved suite they have changed my room back to a suite which little bit bigger than my originally reserved room. So, take care about your reserved room and do not accept the given room if it is not matching your reservation. Another point is a security issue. I could not say exactly if it is happened here in this property but my Delta Miles redeemed by someone else while I was staying in these property. Since I did not see any safe box, my laptop was off but was on the working desk during two days. Do not leave any laptop in the room during your stay. One more point to know is the heating system is off and will not work until you request to turn the heating system on. Unfortunately there is NOT any notification about this point. We were frozen in our room in the first night. Next day, I requested to maintain heating system and I am told that "there is no problem in the heating system but I must request to turn the heating system on in my room". I could not believe that but it is happened. I could not realize that I must request to turn the room heating system after I checked in. This is could country and heating system must be available if there is a guest in the room, without special request.
Stayed 3 nights in Jul 2022

10/10 Excellent

Anabell Gpe

Stayed 5 nights in Jun 2022

10/10 Excellent

Mauricio

Liked: Cleanliness, amenities, property conditions & facilities
Very clean Nice stuff
Stayed 3 nights in Jun 2022

8/10 Good

Katrice

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Li was very nice and spoke English well
Stayed 3 nights in Jun 2022

4/10 Poor

William

Travelled with partner, Travelled with group
Liked: Cleanliness
Disliked: Amenities
If it wasn’t because I paid the whole thing upfront I would’ve looked for another hotel. And they have an older man that works as a greeter or a bellman, that is absolutely horrible. Give me a hard time for everything. Everything was a no, and made everything so complicated. He was there when I checked in and any time I asked him for anything he would say “well you need to be a guest” until I spoke to the manager and told him how upset I was. Even though I tipped, and I tipped well my I add, no different treatment. He got me upset to the point where I had to raise my voice quite a bit and say to the manager “ I’m tired of this man busting my balls for everything”
Stayed 13 nights in May 2022

8/10 Good

Andres

Liked: Cleanliness, room comfort
Stayed 1 night in Feb 2022

10/10 Excellent

Adam

Liked: Cleanliness, room comfort
2nd stay at the Ritz
2nd time staying. High-end apartment with excellent customer service. Staff very attentive and helpful. Really enjoyed our stay. Highly recommend
Stayed 1 night in Feb 2021
Response from Dennys Delgado Lara on 6 Mar 2021
Thank you for your comments! This helps us to improve and be better. This is your house. We are very happy to have you on future visits to the city.

10/10 Excellent

Adam

Liked: Cleanliness, room comfort
Stay over in La Paz
Fantastic place to stay. Quick and efficient check in. High end beautiful place. All staff were helpful and very attentive. We were very surprised at the value we received for a 2 bedroom apartment with a kitchen and breakfast included.
Stayed 1 night in Feb 2021
Response from Dennys Delgado Lara on 6 Mar 2021
Thank you for staying with us! Your opinion is very important to us.

10/10 Excellent

Peer, Brooklyn, NY

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Very spacious rooms, warm and cozy. Easy check-in/out, and the breakfast is amazing - even during pandemic.
Stayed 1 night in Jan 2021
Response from Dennys Delgado Lara on 19 Jan 2021
Dear guest, thank you for your positive feedback. We are very happy to have met your expectations. We are also working every day to improve our services. We hope to have you again.

10/10 Excellent

Noah

Business traveller
Liked: Cleanliness, room comfort
Great value
Hotel ritz one of the most comfy hotels in La Paz. Warm, roomey, good food, central location. Good value.
Stayed 3 nights in Oct 2020
Response from Dennys Delgado Lara on 30 Nov 2020
Dear Noah, We are very please that you stayed with us. Your comments help us to improve and be better. We hope to have you again in a future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2020
Response from Leandro Zambrana // Business Executive on 12 Apr 2020
Dear Guest: Thanks for giving us that rate! It is so nice to see that you liked your stay at a maximum level! Kindly,

10/10 Excellent

HERMAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our La Paz Visit
The staff at the Ritz Apart Hotel could not have been more helpful. They assisted us with problems with airline damaged luggage, and with establishing cell phone service. Throughout our five day stay, everyone was most friendly and accommodating. The hotel is very nice and comfortable.
Stayed 5 nights in Feb 2020
Response from Leandro Zambrana // Business Executive on 12 Apr 2020
Dear Herman: To have you with us was so incredible, we enjoyed to spend time with you! We hope you visit our city again! We will be happy to see you! Sincerely,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay at this hotel. The staff is very attentive and the apartment very spacious, nicely furnished, clean and bright. I received an upgrade to a deluxe suite as ebookers platinum member. The hotel had a nice coffee shop and a good restaurant. The hotel provides passes to an excellent fitness centre nearby. Highly recommend this property
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities
Stayed 1 night in Nov 2019
Response from Leandro Zambrana // Ejecutivo Comercial on 5 Dec 2019
Muchas gracias por la puntuación! Esto nos motiva a dar lo mejor de nosotros día a día. Atentamente,

10/10 Excellent

Verified traveller

Stayed 6 nights in Sep 2019
Response from Leandro Zambrana//Ejecutivo Comercial. on 1 Oct 2019
Dear Guest: Thanks for rating us!! We really appreciate it!! Sincerely,

10/10 Excellent

Eoin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you!
Best 3 nights of our 4 week travel so far - Friendly staff, nice touches from hotel (daily sweet/chocolate etc), location is great, beds comfy... Really enjoyed our stay!
Stayed 3 nights in Sep 2019
Response from Leandro Zambrana//Business Executive. on 12 Sept 2019
Dear Eoin: As part of the Ritz Apart Hotel family, I want to thank you for giving us not only a great comment about how much you enjoyed your stay at our hotel, but also your time in order to share it with us. We really hope you come back soon! Kind regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2019
Response from Leandro Zambrana//Ejecutivo Comercial. on 8 Oct 2019
Dear Guest: I would like to thank you in the name of the Ritz family. It is a pleasure to serve our guest well and fervently. Sincerously,

10/10 Excellent

Bill, Singapore

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place best staff, clean, safe, great location and we enjoy it very much. For sure the best place in this trip when compared to Bogotá, Santa Cruz and Cochabamba.
Stayed 2 nights in Jul 2019
Response from Leandro Zambrana//Ejecutivo Comercial. on 30 Aug 2019
Dear Bill: Thanks for your comment, your time, and mainly, thank you for those kind words,. Your joy is ours before anything else. We hope to see you again on your next visit. Kind regards, Leandro Zambrana Business Executive

10/10 Excellent

Raphael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La Paz Hotel
Great location, nice hotel with excellent service
Stayed 1 night in Jun 2019