Slightly dated hotel but with a good layout. The staff were exceptionally polite and helpful - in fact, every member of staff who passed by smiled and gave us a very pleasant 'Good Morning!'
The lounge/reception area is large and with plenty of sofas and chairs. The WiFi connection was very good and probably about 6 other people were on devices using the connection when we were there and our connection didn't falter.
The buffet breakfast offered what must surely be every combination known to man (not all swans and roses but still excellent fare) and again the staff were exceptionally pleasant. Used plates were cleared quickly and tables made ready for the next guests.
I would just comment that the music from the live trio in the evening was a little too loud for me. Although we were actually sat there to listen to the music and watch the trio, if I had been sat at the bar and not interested in the music, I would have found it a slightly negative point.
The swimming pool overlooking the sea is lovely and the beach with restaurants is just a few minutes away.
At the moment, they are renovating the promenade - hopefully that will be finished soon.
This was the fourth time we have stayed here. Now, unfortunately, or fortunately, there are few if no English visitors to the island; as there are no package trips and no direct flights to La Palma - we chose to change at Madrid. As ever the hotel is clean, well staffed and boasts an excedllent choice and quality of food. The location right on the coast is quite awesome. Great stay and would probably go back - travelling to the island with no direct fights is about 7hours!
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