Ratings based on 220 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
96% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller from MN

Posted 26-Sep-2014
Staff was friendly and helpful! They let us check in early so we could make it to a wedding on time. The pool are was clean and not crowded. Clean, spacious rooms. Close walk to downtown. Would definitely stay here again!
5 out of 5
Recommended
for Everyone
by A verified traveller from Mpls., Mn.

Very nice

Posted 16-Sep-2014
Pros: Nice to have the bedroom separate from the living area.
Cons: The kitchenette and bathroom needed a little more attention but still acceptable.
Location: Lacrosse is a winner. Always something fun to do.
Spent one night and enjoyed it very much. Very nice hotel and friendly staff. Breakfast bar had many selections.
5 out of 5
Recommended
for Everyone
by A verified traveller from Madison, WI

Awesome hotel walking distance to the river

Posted 03-Sep-2014
Pros: Clean bathroom, comfortable bed, two TVs
Cons: If we could have seen the river from our room, it would have been absolutely perfect, but that is the only thing I can say was less than perfect.
Location: Two minute walk to the Mississippi River and Riverside Park. Tons of great restaurants, and river cruises nearby. Try Buzzard Billy's for gator tail!
Great room with good service. Beds were in good shape, comfortable, and lots of pillows which I love as my family piles them all up. Super clean bathroom with a great shower head that actually gives you a reasonable amount of water (both are a must for me) This room has everything you would need including a full size refrigerator with an ice maker in the freezer! Better yet there were two TVs so that in the evening when we wanted to relax after a long day of walking by the river and around downtown LaCrosse, my husband and son could each watch the show they wanted.
5 out of 5
Recommended
for Everyone
by A verified traveller

Loved it!!

Posted 01-Sep-2014
I enjoyed my stay. The rooms were super spacious!! Cant wait to go back :-)
5 out of 5
Recommended
for Couples
by A verified traveller from ST. PAUL, MN

EXCELLENT LACROSSE LOCATION

Posted 20-Aug-2014
Pros: WE PARKED THE CAR AND WALKED TO ALL OF OUR ACTIVITIES.
Cons: BEING THE UNIT HAS A SMALL COOK TOP AND MICROWAVE, A FEW MORE KITCHEN ITEMS WOULD BE HELPFUL.
Location: THE LOCATION IS WITHIN WALKING DISTANCE OF DOWNTOWN SHOPPING AND THE A RIVER PARK.
WE ENJOYED OUR STAY AT THE HOTEL. IT IS CLOSE TO THE LAUNCHING POINT FOR MISSISSIPPI RIVER BOAT RIDES, DOWTOWN BARS AND RESTURANTS. THE STAFF WERE FRIENDLY AND HELPFUL. THE ROOM IS SPACIOUS AND FELT CLEAN. WE HAD A FULL SIZE REFRIGERATOR IN THE ROOM WITH IT'S OWN ICEMAKER.
4 out of 5
Recommended
for Everyone
by A verified traveller from Wisconsin

Beautiful Room-- Horrible Noise

Posted 28-Jul-2014
Pros: appearance, location
Cons: noise traveling from floor to floor
Location: Riverboat Tours, Grandad Bluff State Park
My family and I spent a weekend at the GrandStay in LaCrosse, WI. We were all impressed by the location of the hotel, lobby appearance and appearance/size of the room. We were looking forward to a relaxing weekend until the noise started on the floor above us. The hotel must lack insulation as it sounded as if the guests above us were stomping, jumping and continually running. The noise started the at 7:30 am and continued throughout the day and into the evening. We were gone most of the day and ignored the noise until 9:00 pm. The hotel promptly addressed the issue and the noise level decreased but didn't stop. It is unfortunate that such a nice hotel has such an issue with noise traveling from floor to floor. If you are looking for a quiet, peaceful hotel--don't stay here!
5 out of 5
Recommended
for Everyone
by A verified traveller from Oak Point, TX

Wonderful customer service

Posted 23-Jul-2014
Location: We loved watching Loggers baseball, jogging along the Mississippi River, going up to The bluffs to takr pictures.
The employees were so nice!!! They were helpful about what to do in LaCrosse. The rooms were exceptionally clean and comfortable.
3 out of 5
Recommended
for Everyone
by A verified traveller

Did not get rooms booked on Expedia

Posted 03-Jul-2014
Pros: Nice accommodations and good breakfast
Cons: I would book directly to the hotel and make sure I got the room I requested.
Location: Great location and lots to do in La Crosse, parks, trails, good restaurants and walking distance to all.
I booked 8 rooms for a wedding on Expedia. They were 2 bedroom suites that we booked and paid for. When we got there they gave us 2 beds in room, not 2 bedrooms for all of our reservations except for 1. They did not have any 2 bedroom left and told us we would have to go through Expedia who could not help us either.
4 out of 5
Recommended
by Shannon from Watertown, MN

Pleasant

Posted 01-Jul-2014 on Hotels.com
Overall a very pleasant stay. As other reviews have stated, the walls between floors are not very sound proof, but other than that it was fine. The continental breakfast left some to be desired, but not inedible.
5 out of 5
Recommended
by Mary from Depere

Great place

Posted 28-Jun-2014 on Hotels.com
Loved the room layout and great breakfast!