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Chalet-Hôtel Les Gentianettes, The Originals Relais (Hôtels-Chalets de Tradition)

4.0 star property
Family ski hotel with 2 restaurants

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June 2024

Chalet-Hôtel Les Gentianettes, The Originals Relais (Hôtels-Chalets de Tradition)

Photo gallery for Chalet-Hôtel Les Gentianettes, The Originals Relais (Hôtels-Chalets de Tradition)

Daily buffet breakfast (EUR 24 per person)
Poolside bar
Property grounds
Signature Double or Twin Room, 1 Bedroom, Bathtub, Mountainside | Room amenity
2 restaurants, breakfast, lunch, dinner served; French cuisine

Overview of Chalet-Hôtel Les Gentianettes, The Originals Relais (Hôtels-Chalets de Tradition)

Reviews
8.8

Excellent

Highlight
  • Offers an outdoor pool. Only 5% of properties have this in La Chapelle-d'Abondance.

Popular amenities

  • PoolPoolPool
  • SpaSpaSpa
  • Hot tubHot tubHot tub
  • Pet-friendlyPet-friendlyPet-friendly
  • Breakfast availableBreakfast availableBreakfast available
  • Free WiFiFree WiFiFree WiFi

Check out the area

Map
Route de Chevenne, La Chapelle-d'Abondance, Haute-savoie, 74360
  • Popular LocationSuper Chatel Ski Lift7 min drive
  • Popular LocationForme d'O Aquatic Center8 min drive
  • Popular LocationPetit Chatel Ski Lift8 min drive
  • AirportGeneva (GVA-Cointrin Intl.)70 min drive
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Room options

View all photos for Single Room

Premium bedding, in-room safe, individually decorated, desk

Single Room

Highlights

Balcony
Soundproofed
Individually decorated
Heating
Flat-screen TV
Pillow menu
Blackout curtains
Pillow-top bed
  • 161 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Signature Double or Twin Room, 1 Bedroom, Bathtub, Mountainside

Signature Double or Twin Room, 1 Bedroom, Bathtub, Mountainside | Mountain view

Signature Double or Twin Room, 1 Bedroom, Bathtub, Mountainside

Highlights

Balcony
Soundproofed
Individually decorated
Heating
Free cots/infant beds
Flat-screen TV
Pillow menu
Renovated in 2016
  • 248 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Triple Room, 2 Bedrooms, Connecting Rooms, Corner

Superior Triple Room, 2 Bedrooms, Connecting Rooms, Corner | Premium bedding, in-room safe, individually decorated, desk

Superior Triple Room, 2 Bedrooms, Connecting Rooms, Corner

Highlights

Balcony
Soundproofed
Individually decorated
Heating
Connecting rooms available
Flat-screen TV
Pillow menu
Blackout curtains
  • 258 sq ft
  • Sleeps 3
  • 3 Single Beds

View all photos for Superior Double Room, 1 Bedroom, Balcony, Corner

Superior Double Room, 1 Bedroom, Balcony, Corner | View from room

Superior Double Room, 1 Bedroom, Balcony, Corner

Highlights

Balcony
Soundproofed
Individually decorated
Heating
Flat-screen TV
Pillow menu
Pillow-top bed
Separate bedroom
  • 205 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Superior Quadruple Room, 2 Bedrooms, Non Smoking, Connecting Rooms

Superior Quadruple Room, 2 Bedrooms, Non Smoking, Connecting Rooms | Premium bedding, in-room safe, individually decorated, desk

Superior Quadruple Room, 2 Bedrooms, Non Smoking, Connecting Rooms

Highlights

Deck/patio
Soundproofed
Individually decorated
Heating
Connecting rooms available
Flat-screen TV
Pillow menu
Blackout curtains
  • 312 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Single Beds OR 1 King Bed and 1 Queen Bed

View all photos for Family Suite, 2 Bedrooms, Connecting Rooms, Tower

Family Suite, 2 Bedrooms, Connecting Rooms, Tower | Premium bedding, in-room safe, individually decorated, desk

Family Suite, 2 Bedrooms, Connecting Rooms, Tower

Highlights

Balcony
Separate sitting area
Soundproofed
Individually decorated
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
  • 377 sq ft
  • Mountain view
  • Sleeps 5
  • 1 Queen Bed, 2 Single Beds and 1 Queen Sofa Bed

View all photos for Economy Double Room, 1 Bedroom, Non Smoking, Pool Access

Premium bedding, in-room safe, individually decorated, desk

Economy Double Room, 1 Bedroom, Non Smoking, Pool Access

Highlights

Soundproofed
Individually decorated
Heating
Flat-screen TV
Pillow menu
Pillow-top bed
Separate bedroom
Blackout curtains
  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite Junior sous comble

Suite Junior sous comble | Premium bedding, in-room safe, individually decorated, desk

Suite Junior sous comble

Highlights

Balcony
Soundproofed
Individually decorated
Heating
Flat-screen TV
Pillow menu
Pillow-top bed
Day bed
  • 215 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed OR 3 Single Beds

View all photos for Family Room, 2 Bedrooms, Non Smoking, Connecting Rooms

Family Room, 2 Bedrooms, Non Smoking, Connecting Rooms | Premium bedding, in-room safe, individually decorated, desk

Family Room, 2 Bedrooms, Non Smoking, Connecting Rooms

Highlights

Balcony
Soundproofed
Individually decorated
Heating
Connecting rooms available
Flat-screen TV
Pillow menu
Blackout curtains
  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed and 2 Single Beds OR 2 Queen Beds

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About the area

La Chapelle-d'Abondance

Located in La Chapelle-d'Abondance, Chalet-Hôtel Les Gentianettes, The Originals Relais (Hôtels-Chalets de Tradition) is in the mountains and on a river. Super Chatel Ski Lift and Forme d'O Aquatic Center are worth visiting if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Aiguille du Midi. Travelling with kids? Don't miss Aquaparc. Enjoy the area's slopes with downhill skiing, snowboarding and skiing lessons, and don't miss out on the sledging.
Visit our La Chapelle-d'Abondance travel guideOpens in a new window

What's nearby

  • Panthiaz Gondola - 14 min walk
  • Super Chatel Ski Lift - 7 min drive
  • Forme d'O Aquatic Center - 8 min drive
  • Petit Chatel Ski Lift - 8 min drive
  • Aquaparc - 49 min drive

Getting around

  • Troistorrents Station - 22 min drive
  • Geneva International Airport (GVA) - 70 min drive

Restaurants

  • Wood Café - 7 min drive
  • Cornettes de Bise - 75 min drive
  • Avalanche Bar - 7 min drive
  • La Table Savoyarde - 7 min drive
  • Le Chesery - 7 min drive

About this property

Chalet-Hôtel Les Gentianettes, The Originals Relais (Hôtels-Chalets de Tradition)

Upscale family-friendly hotel near Super Chatel Ski Lift
Located close to Forme d'O Aquatic Center, Chalet-Hôtel Les Gentianettes, The Originals Relais (Hôtels-Chalets de Tradition) provides a poolside bar, a free daily manager's reception and a terrace. Hit the slopes at this hotel, offering a free ski shuttle, cross-country skiing and ski passes. Indulge in a Swedish massage, a facial and a body treatment at the on-site spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and French cuisine. Stay connected with free WiFi in public areas, and guests can find other amenities, such as shopping on-site and a garden.
Other perks at this hotel include:
  • A seasonal outdoor pool and an indoor pool, with sunloungers and pool umbrellas
  • Buffet breakfast (surcharge), 4 outdoor tennis courts and an electric car charging station
  • Massage treatment rooms, snow sports gear and luggage storage
  • Newspapers in the reception, smoke-free property and coffee/tea in reception
Room features
All rooms are individually decorated, and boast comforts such as premium bedding and pillow menus, as well as perks such as desk chairs and safes.
Extra amenities include:
  • Designer toiletries and hairdryers
  • Flat-screen TVs with digital channels
  • Wardrobes/cupboards, electric kettles and heating

Languages

English, French

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free ski shuttle
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7:30 AM–10:00 AM for a fee: EUR 24 for adults and EUR 15 for children
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • bar de l'hôtel
  • Gentianettes
  • La Barratte

Things to do

  • 4 outdoor tennis courts
  • Arcade/game room
  • Cross-country skiing
  • Full-service spa
  • Indoor pool
  • Library
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Shopping
  • Ski passes
  • Ski storage
  • Snow sports gear
  • Snowshoeing
  • Spa tub
  • Steam room

Family friendly

  • Arcade/game room
  • Indoor pool
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Daily housekeeping
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden
  • In the mountains
  • On a river
  • On the boardwalk
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body treatments
  • Facials
  • Swedish massages
  • Treatment room

Accessibility

  • Lift

More

  • 4 floors
  • Building
  • Built in 1994
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Room service

More

  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Heating
  • Individual decor
  • Iron/ironing board on request
  • Mobile key entry
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Front desk staff will greet guests on arrival
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

Renovations and closures

The property is closed between 15 September and 15 December.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 25 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 33 lb per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.25 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 24 for adults and from EUR 15 for children
  • Pet fee: EUR 25 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from June to September
Pool access available from 8 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Gentianettes Hôtels-Chalets Tradition
Gentianettes Hôtels-Chalets Tradition Hotel
Gentianettes Hôtels-Chalets Tradition La Chapelle-d'Abondance

Frequently asked questions

Does Chalet-Hôtel Les Gentianettes, The Originals Relais (Hôtels-Chalets de Tradition) have a pool?

Yes, this property has an indoor pool and a seasonal outdoor pool. Pool access is from 8 AM to 8:00 PM.

Is Chalet-Hôtel Les Gentianettes, The Originals Relais (Hôtels-Chalets de Tradition) pet-friendly?

Yes, this hotel allows dogs (limit 2 total) with a maximum weight of up to 33 lb per pet. There's a fee of EUR 25 per pet, per day. Service animals are exempt from fees.

How much is parking at Chalet-Hôtel Les Gentianettes, The Originals Relais (Hôtels-Chalets de Tradition)?

Limited spots are available.

What time is check-in at Chalet-Hôtel Les Gentianettes, The Originals Relais (Hôtels-Chalets de Tradition)?

Check-in start time: 3:00 PM; check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Chalet-Hôtel Les Gentianettes, The Originals Relais (Hôtels-Chalets de Tradition)?

Checkout is at 10:30 AM.

Where is Chalet-Hôtel Les Gentianettes, The Originals Relais (Hôtels-Chalets de Tradition) located?

Located near the slopes, this La Chapelle-d'Abondance hotel is in the mountains, within 6 mi (10 km) of Super Chatel Ski Lift and Forme d'O Aquatic Center, and close to winter sports, such as skiing lessons and sledging. Tour and Evian Casino are also within 25 mi (40 km).

Chalet-Hôtel Les Gentianettes, The Originals Relais (Hôtels-Chalets de Tradition) Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 25 out of 45 reviews" "
Rating 8 - Good. 13 out of 45 reviews" "
Rating 6 - Okay. 6 out of 45 reviews" "
Rating 4 - Poor. 0 out of 45 reviews" "
Rating 2 - Terrible. 1 out of 45 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Pretty setting. Hotel restaurant is apparently good but we were unable to make a reservation. Communication was difficult as the staff exclusively spoke French and were unable to communicate with us in English, German or Italian - while we were able to understand the gist, it is surprising for a hotel that presumably attracts a diverse clientele. No hairdryer in room and WiFi was unreliable. Overall it is surprising that the hotel has a 4 star rating as that was not our experience.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
be like this don't change your facility and add more options about food
Stayed 1 night in Jul 2019

8/10 Good

Philippa, Cape Town

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in quiet pretty town
Fabulous stay, great food, friendly staff and lovely spa room

10/10 Excellent

Jane, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An oasis while walking the GR5
We arrived very wet and grubby after being in the hills during a storm. Although it is a smart hotel, we were warmly greeted and made to feel very welcome. We stayed two nights and ended up well rested and fed and with our clothes clean! Highly recommended.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Great Hotel But Poor Booking Process
Really good stay. Hotel took payment though when they were not supposed to when booked and despite numerous emails hotels.com did not resolve which was really frustrating.

8/10 Good

Paul, Cambs UK

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Very Helpful Staff
Very nice hotel. Staff very helpful and pleasant. Can't comment on restaurants as we are both vegetarian and there wasn't really a great veggie offering. This is true of France in general so is not particularly a criticism of this hotel. From what we could see of the menus the other food did look good. My one disappointment was the size of the room. It was clean and the shower/bathroom very good but for the sort of money charged I would not expect a cramped room. Fortunately I did not need to swing any cats. Everything else about the hotel, including the pool and saunas, was very good.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Yannick

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

10/10 Excellent

Elisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superbe découverte
Le cadre de l’hôtel est juste magnifique ! Le staff de l’hôtel/restaurant est super gentil et toujours à l’écoute, je recommande vivement les gentianettes !
Stayed 2 nights in Aug 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2019