Ratings based on 22 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
84% of guests recommend
4.0 Room cleanliness
3.8 Service & staff
3.3 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Personal Event
by A verified traveller

Posted 02-Jan-2015 on Hotels.com
Comment from Hotel Management
29-Jan-2015 by Rogerr, Hotel Management
Dear Valued guest Kindly provide us with feed back on your recent stay if you wish to. Kind regards Roger Reddy.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom uae

Very nice

Posted 19-Dec-2014
Good hotel ! Value for money, very big rooms. Overall very nice.
Comment from Hotel Management
07-Mar-2015 by Rogerr, Hotel Management
Dear Danny Thank you for your kind comments. We are glad that you had a memorable stay and we look forward to having you back in the near future. Kind regards Roger Reddy
3 out of 5
Recommended
for Everyone
by A verified travellerfrom united kingdom

Will most deffenitely go back.

Posted 17-Dec-2014
Found everyone friendly and helpfull was nice to have a fridge in the room
Comment from Hotel Management
07-Mar-2015 by Rogerr, Hotel Management
Dear Marian Thank you for your kind comments. We are glad that you had a memorable stay and we look forward to having you back in the near future. Kind regards Roger Reddy
2 out of 5
Recommended
for Couples
by Marcofrom London

3 star hotel, not 4!

Posted 04-Dec-2014 on Hotels.com
Selling a 3 star service for the price of 4 stars. For example there is no mini bar in the room and no room service after the restaurant has closed. I needed to go outside the hotel to get a bottle of water at 1am in Durban (not the safest place at that time!). Wasn't very happy about that..
1 out of 5
by A verified travellerfrom London

Extremely dissapointing

Posted 24-Sep-2014
Pros: The staff were friendly
Cons: The rooms need a spring cleaning and new curtains. It should be advertised as having a pool and 3 restaurants when it doesn't
The hotel looks nothing like it does on the website. We stayed in a junior suite and my daughters feet were black after walking barefoot on the carpets. There were cockroaches at night. The pool was not working and didn't look as if it had been for weeks. The staff were friendly but there is no way this hotel should be rated 4* it's 2* at best. The manager offered no compensation for the lack of available facilities. As we have a young daughter we found the hotel unsuitable and we left a week earlier.
4 out of 5
Recommended
for Business Travellers
by The Ugly Geniusfrom France

Visite Agréable

Posted 13-Sep-2014 on Hotels.com
Les rénovations sont bien - chambres un peu petite - service un peu lente, mais très courtois
3 out of 5
Recommended
for Personal Event
by Bill Sladefrom Vancouver

kitchenette Issues

Posted 07-Sep-2014 on Hotels.com
Overall enjoyed the experience but was disappointed that there were no dishes or cutlery for the kitchenette. Thought the meals were frightfully expensive.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Zimbabwe

Great place, great views!!!

Posted 28-Aug-2014
Pros: The rooms are clean and the deco up to date, our experience exceeded the price we paid!!
Location: We visited the beaches, a walking distance, there is a little food bar called Comics up the road- lovely food great atmosphere for a local feel.
We got a room overlooking both the ocean and the river and were chaffed to boot!. Rooms were lovely, clean and the staff super friendly and helpful front desk to the security guards. The neighbourhood is quiet and safe - away from the madding crowds.Will definitely stay here again!!
Comment from Hotel Management
07-Mar-2015 by Rogerr, Hotel Management
Dear Valued Guest Thank you for kind compliments and valed feedback.Will pass on to the rest of the team. We look forward to having you back in the near future. Kind regards Roger Reddy
5 out of 5
by william stephenfrom South Africa

Posted 15-Jul-2014
Pros: Location
Cons: Noise from other guests
Location: Perfect
Facilities: Nice ; Value: Economical; Service: Professional; Cleanliness: Lovely;
2 out of 5
by A verified traveller

Hotel liegt in sicherer Lage in Durban.

Posted 30-May-2014
war ein bisschen enttäuscht, hatte mehr von einem Three Cities Hotel erwartet. ist aber in einer sicheren Lage in Durban.