Ratings based on 44 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
89% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom roma

Per Durban è l'hotel ideale

Posted 12-Aug-2014
Pros: la posizione
Cons: va bene così
Location: Durban non ha grandi attrazioni.
Determinante la presenza della cassafortina in camera. situato in una zona dove poter fare una passeggiata anche di sera. E vicino al centro per andarci di giorno. L'albergo in se è ottimo.
4 out of 5
Recommended
for Personal Event
by Crissyfrom New York

Posted 27-May-2014 on Hotels.com
The hotel was very nice and I felt safe at the hotel as a solo traveler. The area around the hotel was safe as long as you stayed along the beach front area. The hotel offered 500 mb of free wifi a day and any balance seems to carry over from one day to the next. Enough for the average traveler. You can purchase additional data too. The buffet breakfast was very good with a wide selection of foods. The dinner did have a wide selection, but I suspect could be a bit hit and miss depending on your tastes. The porter was very friendly and helpful, but seemed a bit overly concerned that I needed to take a tour.
2 out of 5
Recommended
for Overnight Stay Before Destination
by A verified traveller

Good facilities but not the safest location

Posted 06-May-2014 on Hotels.com
Hotel Edward itself has lots of charm and comfortable rooms with great sea views. However, it's not the safest location in terms of evening promenades. We also had a strange experience. The morning we checked out we accidentally left a fine wollen jacket in the cupboard. After calling that day to confirm that it had been found, we arrived back at the hotel a few days later only to be presented with a completely different (and decidedly inferior) jacket and no sign of the one we had lost. The staff refused to see this as their issue and as we were racing to the airport there was no opportunity to pursue this mystery - with its implications - further.
4 out of 5
Recommended
for Business Travellers
by A verified traveller

Great service

Posted 02-May-2014 on Hotels.com
Terrific service, and wonderful location right on the beachfront. Be advised that the streets behind the hotel, like those of much of the Golden Mile, are quite dodgy, especially in the evening.
4 out of 5
Recommended
for Everyone
by A verified traveller

Superb location!

Posted 06-Jan-2014
Superb location! Staff was pleasant. Johnny at the Bell Desk was one of the best hotel employees I have ever come across in all of my travels. He acted as a concierge and was eager to assist with any thing and everything. Truly an outstanding employee. Hotel felt very dirty. Room was not cleaned well, hair everywhere. Tub/shower was simply gross. Other than that, I would recommend. I just hope that the housekeeping staff can be trained to do a better job.
5 out of 5
Recommended
for Personal Event
by A verified traveller

This traveller left a rating score only Posted 07-Sep-2013 on Hotels.com
3 out of 5
Recommended
for Families
by A verified travellerfrom Lesotho

Posted 13-Aug-2013 on Hotels.com
There was a lot of noise from outside and in the reception area.
3 out of 5
Recommended
by A verified traveller

Posted 12-May-2013 on Hotels.com
Room service very slow.
5 out of 5
Recommended
for Business Travellers
by JPPfrom Canada

Beau séjour

Posted 22-Apr-2013 on Hotels.com
très bonne impression cependant le coffre de sécurité dans les chambres n'est pas assez grand pour un y glisser un portable 13 pouces.Attention se balader aux alentours dès la nuit tombante est dangereux, et il faut rester prudent en journée. Préférez les taxis.N'hésitez pas à négocier les prix des services proposés par le concierge ( navette etc.)
2 out of 5
by A verified traveller

Protea Edward review

Posted 05-Apr-2013
Pros: Location, great view
Cons: Poor service
Location: Next to the ocean. Great location.
I stayed for 15 days, got a sea side room which was great. It has great location, great views. However, there were service issues. Beyond the 3rd day the wifi on the 7th floor stopped working. The hotel did not have any clue on how to fix it. Room service menu was very small. The breakfast spread not impressive, no variation in dinner spread. Room service won't respond to calls. Food quality was good. Very nice lamb curry. Figured out that price wise this was exactly same as Hilton as well. Overall not recommended.