Second trip to Kuwait and I wasn't sure that my first experience at the Sheraton could be topped. The four points Sheraton is managed by the same team and it shows. The employees make this hotel special. From the person at the airport arranging your pickup, to OJ while checking in, room service, restaurant service, turn down service, airport drop off. Everyone cares, makes you feel welcome and goes out of their way to help.
Airport pickup/drop off, arrival fruit, turn down service, breakfast, lots of water and Internet are all complimentary. What more does a business traveller need?? Yes, a very clean room, comfortable bed and water pressure in the shower!!
I can't say enough good things about Le Royal hotel chain in Kuwait. In a sea of overpriced hotels, Le Royal is serious value for money. The staff are great and accomodating, they provide free wifi, breakfast, and airport transfer. Location is extremely convenient. I am in Kuwait once every 6 weeks for business, and I won't stay anywhere else.
A fairly basic hotel aimed at business travelers. There's no frills here, but none were promised. I wanted a clean bed at a good price in the city. Location is awesome if you want to be in the heart of the city. I wouldn't hesitate to stay here again.
Darren from Toronto, Canada
This modern International Business Economy Hotel is perfectly located close to Al Hamra Business and Entertainment Centre. 15 …More
"I was pleasantly received, from airport pick-up, to porter & reception. All staff are pleasant. Room is perfect in all means. Location is perfect. 2 minute walk to AlHamra Luxury Center/Mall, a few minutes walk to the beach & Kuwait Towers. Breakfast was delicious as well. Gym & spa facilities are all anyone would look for in a hotel. I am a returning client for sure."
There was a problem with the room I booked when I complained I was upgraded to bigger and better one, they even got me a cake on my birthday as a surprise, that was amazing thing to do. Thank you
Breakfast is great lots of variety
The only thing I didn't like May be the location which was a bit far from centre of the city.
Hala from UK
Featuring contemporary architecture blending East and West, situated by the sea two kilometres from the Kuwait city …More
The experience overall was fantastic. I stayed 6 nights and the only complaint, very minor, was a leaky showerhead. All my questions and requests were attended to immediately. The room was large and the bed was excellent, with a pillow menu, if you wanted to change. The location is far from the local tourist areas, but this is in a business district, so do not expect to walk to any popular places. But they do have a car rental there, if you need transportation on your own.
One note....I have travelled quite a bit in recent years and have read bad reviews of hotels. If you smile and be friendly with staff, they will take care of you and remember you. They deal with hundreds of visitors a day, a smile and "How are you?" can go a long way.
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