Ratings based on 11 Verified Reviews

They paid and stayed. We double-checked.
2.7 out of 5
45% of guests recommend
3.3 Room cleanliness
2.5 Service & staff
2.9 Room comfort
2.5 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified travellerfrom Wien

Angebliches 5 * Haus mit Billigsttouristen

Posted 02-Sep-2014
Pros: Gar nichts.
Cons: Das ganze Haus sprengen und etwas hinstellen, das nach Service und Ausstattung die Behauptung "5 *" wirklich verdient. Das Ganze ist ein Nepp am Gast.
Location: Bei Ephesos. Die Ausgrabungen dort sind großartig.
Für eine Besichtigung von Ephesos hatten wir in dem vermeintliche 5-Stern-Haus zwei Nächte gebucht. Fazit: 1) Das Ganze war eine riesige Enttäuschung. Nach mitteleuropäischen Standards maiximal 2 Sterne. 2) Eine Nacht ist bei fast unerträglicher Hitze im ganzen Hotel die Aircondition ausgefallen, die zweite Nacht gab es kein Wasser. So ein Pech. Versuch, akonto dessen einen Preisnachlaß zu bekommen, schlug kläglich fehl. 3) Strand ist schrecklich verdreckt, das Meer ganz braun und ölig. 4) Essen eine Katastrophe. Es gibt zwar à-la-carte-Restaurants, die haben aber nur Bänke ohne Rückenlehne, wie in einem Bierzelt. Essensqualität im allgemeinen Restaurant wirklich erbärmlich, wir sind dann nach dem ersten Abend trotz vorausbezahlter Vollpension nach aussen ausgewichen. 5) Das Hotel ist eine "all-inclusive" Veranstaltung, die hauptsächlich von stark übergewichtigen Russen frequentiert ist. Das Haus könnte genausogut auf der Krim stehen. 6) Austattung der Zimmer ist sehr einfach, eigentlich zweistern Niveau.
5 out of 5
Recommended
for Everyone
by A verified traveller

Empfehlenswert

Posted 01-Sep-2014
War zufrieden mit der Unterbringung und habe mich gut erholt ............
3 out of 5
by eric

Hotel was ok

Posted 06-Nov-2013
Pros: Nice view of the sea
Cons: The staff needs to be told how to welcome the guests
The hotel was not what we expected as a 5 star, it was more like a three star, the staff at the bar next to the hotel lobby were not pleasant at all, the white wine was served warm
3 out of 5
Recommended
for Couples
by A verified traveller

repos

Posted 05-Jan-2013 on Hotels.com
Hôtel beaucoup trop isolé
3 out of 5
Recommended
for Everyone
by A verified traveller

Good hotel but unfriendly staff

Posted 16-Dec-2012
Pros: Location
Cons: Rude and unhelpful staff
Nice hotel with great location for Ephesus. But partially ruined by the moody and rude hirelings staff.
3 out of 5
by A verified travellerfrom Treviso - Italy

Surmeli Efes Hotel - Kusadasi Turkey

Posted 24-Oct-2011 on Hotels.com
This hotel will be either excellent or disappointing. Excellent if you are looking for an all inclusive at competitive prices. Disappointing if you are looking for quality rather than quantity. Food is cold, sad and most of the times, tasteless. Not really representative of the real Turkish food. Hotel rooms would need an urgent upgrade. As the hotel is normally almost full of package tourists, all hotel facilities will be overcrowded. Do not expect much privacy or personalised service. But, if you are looking for an all inclusive hotel with a beach and non stop drinks, the hotel will be a good choice. Be aware that there is nothing around the hotel and getting anywhere requires transportation.
4 out of 5
Recommended
by A verified travellerfrom San Francisco

Dramatic Hotel

Posted 29-Sep-2009 on Hotels.com
Very dramatic design to this hotel. A beautifull buffet in their main restuarant. The front desk is understaffed most times, short on English speakers and gives a poor inpression.
2 out of 5
by A verified travellerfrom Lodi

buona posizione manutenzione scadente

Posted 01-Sep-2009
buona posizione, spiaggia ottima, manutenzione scadente
2 out of 5
by A verified traveller

Needs Improvement

Posted 11-Aug-2009 on Hotels.com
looking good from outside, but inside is very outdated (60s plastic style). Full of cheep tourist entertainment but does not have neither good food or beach (shallow for a mile...).
1 out of 5
by A verified traveller

Terrible

Posted 05-Aug-2009
the worst hotel