Terrace/patio

Reviews of Pullman Kuching

4.5 out of 5
Pullman Kuching
Interhill Place, No. 1A, Jalan Mathies, Kuching, Sarawak

Reviews

8.2

Very good

Rating 10 - Excellent. 371 out of 1003 reviews" "
Rating 8 - Good. 404 out of 1003 reviews" "
Rating 6 - Okay. 139 out of 1003 reviews" "
Rating 4 - Poor. 65 out of 1003 reviews" "
Rating 2 - Terrible. 24 out of 1003 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Changsheng

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 2 nights in Mar 2024

6/10 Okay

Chwee Poh

Stayed 3 nights in Mar 2024

8/10 Good

AH CHOO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is easy to walk down to the waterfront and back. Good if you can provide more information on eateries, places of interest, shops, etc on the map you provided. Its too few, brief and not accurate enough.
Stayed 2 nights in Mar 2024
Response from Pullman Kuching on 6 Mar 2024
Dear AH CHOO, Thank you for taking the time to review your stay with us. Your feedback is duly noted, and will be shared with the team for further review. In the meantime, do approach our Concierge for more information. Thank you. Warm regards,Pullman Kuching

10/10 Excellent

JUNYA

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent service.
Stayed 1 night in Feb 2024
Response from Pullman Kuching on 6 Mar 2024
Dear JUNYA, We are thrilled to learn that you had an enjoyable stay with us. Thank you for the kind words as it serve as an encouragement to the team to strive better. We look forward to welcoming you again in the near future. Thank you. Warm regards,Pullman Kuching

8/10 Good

Raffles Kean Yee

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to choices of restaurants, cafes, and pubs.
Stayed 1 night in Feb 2024
Response from Pullman Kuching on 21 Feb 2024
Dear Raffles Kean Yee,Many thanks for your rating on your recent patron to Pullman Kuching. We are glad you enjoyed your stay with us and that we were able to provide you with a great experience. We want to assure you that your feedback will give us the opportunity to remedy any problem that may exist and help us to improve our service further. We hope to have the pleasure of welcoming you back in the near future. Thank you.Warm regards,Pullman Kuching

6/10 Okay

Wei Di

Travelled with partner
Liked: Staff & service
Overall stay was good. Found some old blood stains on the sheets.
Stayed 3 nights in Feb 2024
Response from Pullman Kuching on 21 Feb 2024
Dear Wei Di,Many thanks for your rating on your recent patron to Pullman Kuching. We are glad you enjoyed your stay with us and that we were able to provide you with a great experience. We want to assure you that your feedback will give us the opportunity to remedy any problem that may exist and help us to improve our service further. We hope to have the pleasure of welcoming you back in the near future. Thank you.Warm regards,Pullman Kuching

8/10 Good

Verified traveller

Travelled with family
Liked: Room comfort
A great hotel but not with good services
The hotel rooms were not clean with lots of thick dust. Lots of things are missing like small towel, lotion. The kettle and ac control is broken upon checking in. The room wasnt cleaned properly for the subsequent days. Glass was not washed, floor wasnt mopped, towel wasnt given. The conceige service was great. Parking fee was also not explained clearly which created lots of confusion
Stayed 5 nights in Dec 2023
Response from Pullman Kuching on 7 Jan 2024
Dear Valued Guest,We would like to apologize for the unpleasant experience and disappointment that you had experienced with your stay recently. Please be rest assured that my team and I take your feedback on board seriously. We want to assure you that your complaint and feedback will give us the opportunity to remedy any problem that may exist and help us to improve our service further. We appreciate your time and effort of putting up these constructive reviews. Thank you.Warm regards,Pullman Kuching

10/10 Excellent

Guan Hoe Donald

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean facility. Many eating options around the vicinity.
Stayed 3 nights in Dec 2023
Response from Pullman Kuching on 7 Jan 2024
Dear Guan Hoe Donald,Many thanks for your rating on your recent patron to Pullman Kuching. We are glad you enjoyed your stay with us and that we were able to provide you with a great experience. We hope to have the pleasure of welcoming you back in the near future. Thank you.Warm regards,Pullman Kuching

10/10 Excellent

Eugene

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Pullman Kuching on 18 Dec 2023
Dear Eugene,Many thanks for your rating on your recent patron to Pullman Kuching. We are glad you enjoyed your stay with us and that we were able to provide you with a great experience. We hope to have the pleasure of welcoming you back in the near future. Thank you.Warm regards,Pullman Kuching

4/10 Poor

Ching

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stink
Stayed 3 nights in Dec 2023
Response from Pullman Kuching on 18 Dec 2023
Dear Ching,Thank you for taking the time to tell us about your experience at the Pullman Kuching. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing of your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Thank you.Warm regards,Pullman Kuching

8/10 Good

Leong Sim

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
City centre, convenient walking distances to places of interests.
Stayed 5 nights in Nov 2023
Response from Pullman Kuching on 13 Dec 2023
Dear Leong Sim,Many thanks for your rating on your recent patron to Pullman Kuching. We are glad you enjoyed your stay with us and that we were able to provide you with a great experience. We hope to have the pleasure of welcoming you back in the near future. Thank you.Warm regards,Pullman Kuching

10/10 Excellent

Kanyapat

Stayed 1 night in Dec 2023
Response from Pullman Kuching on 13 Dec 2023
Dear Kanyapat,Many thanks for your rating on your recent patron to Pullman Kuching. We are glad you enjoyed your stay with us and that we were able to provide you with a great experience. We hope to have the pleasure of welcoming you back in the near future. Thank you.Warm regards,Pullman Kuching

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Smoking and tobacco smell in lobby area
Good stay at a good location. Only complaint is the smoking stench in the main lobby. They should be more stricter with smokers snoking in a designated area further away so tge ventilation doesnt blow into the lobby.
Stayed 2 nights in Nov 2023
Response from Pullman Kuching on 13 Dec 2023
Dear Valued Guest,We would like to apologize for the unpleasant experience and disappointment that you had experienced with your stay recently. Please be rest assured that my team and I take your feedback on board seriously. We want to assure you that your complaint and feedback will give us the opportunity to remedy any problem that may exist and help us to improve our service further. We appreciate your time and effort of putting up these constructive reviews. Thank you.Warm regards,Pullman Kuching

10/10 Excellent

JUNYA

Business traveller
Liked: Cleanliness, property conditions & facilities
Excelent.
Stayed 1 night in Nov 2023
Response from Pullman Kuching on 4 Dec 2023
Dear JUNYA,Many thanks for your rating on your recent patron to Pullman Kuching. We are glad you enjoyed your stay with us and that we were able to provide you with a great experience. We hope to have the pleasure of welcoming you back in the near future. Thank you.Warm regards,Pullman Kuching

6/10 Okay

Han Peng

Business traveller
Disliked: Amenities, property conditions & facilities
Staff were pleasant and helpful but property’s wear and tear, especially mold and broken fixtures, need serious attention.
Stayed 3 nights in Nov 2023
Response from Pullman Kuching on 4 Dec 2023
Dear Han Peng,Many thanks for your rating on your recent patron to Pullman Kuching. We are glad you enjoyed your stay with us and that we were able to provide you with a great experience. We want to assure you that your feedback will give us the opportunity to remedy any problem that may exist and help us to improve our service further. We hope to have the pleasure of welcoming you back in the near future. Thank you.Warm regards,Pullman Kuching

10/10 Excellent

Khairiana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bfast is great. Near to foodcourt. And toilet is big for deluxe room
Stayed 2 nights in Oct 2023
Response from Pullman Kuching on 4 Dec 2023
Dear Khairiana,Many thanks for your rating on your recent patron to Pullman Kuching. We are glad you enjoyed your stay with us and that we were able to provide you with a great experience. We hope to have the pleasure of welcoming you back in the near future. Thank you.Warm regards,Pullman Kuching

8/10 Good

King Hong

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023
Response from Pullman Kuching on 4 Nov 2023
Dear King Hong,Thank you for taking the time to tell us about your experience in Pullman Kuching. We would like to apologize for the unpleasant experience and disappointment that you had experienced with your stay recently. We appreciate your time and effort of putting up these constructive reviews. Thank you.Warm regards,Pullman Kuching

4/10 Poor

Ada, San Leandro

Liked: Staff & service
Disliked: Cleanliness
Stain on bedding. Horrible!
Stayed 2 nights in Oct 2023
Response from Pullman Kuching on 4 Nov 2023
Dear Ada,Thank you for taking the time to tell us about your experience in Pullman Kuching. We would like to apologize for the unpleasant experience and disappointment that you had experienced with your stay recently. We appreciate your time and effort of putting up these constructive reviews. Thank you.Warm regards,Pullman Kuching

10/10 Excellent

Prabakar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Oct 2023
Response from Pullman Kuching on 4 Nov 2023
Dear Prabakar,Many thanks for your rating on your recent patron to Pullman Kuching. We are glad you enjoyed your stay with us and that we were able to provide you with a great experience. We hope to have the pleasure of welcoming you back in the near future. Thank you.Warm regards,Pullman Kuching

4/10 Poor

Esther

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Pullman Kuching on 4 Nov 2023
Dear Esther,Thank you for taking the time to tell us about your experience in Pullman Kuching. We would like to apologize for the unpleasant experience and disappointment that you had experienced with your stay recently. We appreciate your time and effort of putting up these constructive reviews. Thank you.Warm regards,Pullman Kuching

10/10 Excellent

Iz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel room overseeing the Sarawak River. Splendid view. Very clean roon.
Stayed 3 nights in Sep 2023
Response from Pullman Kuching on 5 Oct 2023
Dear Iz,Many thanks for your rating on your recent patron to Pullman Kuching. We are glad you enjoyed your stay with us and that we were able to provide you with a great experience. We hope to have the pleasure of welcoming you back in the near future. Thank you.Warm regards,Pullman Kuching

6/10 Okay

Wee Jung

Liked: Staff & service
Stayed 4 nights in Sep 2023
Response from Pullman Kuching on 29 Sept 2023
Dear Wee Jung,Many thanks for your rating on your recent patron to Pullman Kuching. We are glad you enjoyed your stay with us and that we were able to provide you with a great experience. We hope to have the pleasure of welcoming you back in the near future. Thank you.Warm regards,Pullman Kuching

6/10 Okay

Yih Wey, Port Dickson

Liked: Cleanliness, staff & service, amenities
Air-conditioning is not that well. No exemptions for parking at the basement/no onsite parking
Stayed 3 nights in Sep 2023
Response from Pullman Kuching on 29 Sept 2023
Dear Yih Wey,Thank you for taking the time to tell us about your experience in Pullman Kuching. We would like to apologize for the unpleasant experience and disappointment that you had experienced with your stay recently. We appreciate your time and effort of putting up these constructive reviews. Thank you.Warm regards,Pullman Kuching

6/10 Okay

Kwet

Liked: Staff & service
Hotel room need a good maintenance, ac in the room is not cooling. Two bottles of water in room every day, that very nice.
Stayed 1 night in Sep 2023
Response from Pullman Kuching on 22 Sept 2023
Dear Kwet,Many thanks for your rating on your recent patron to Pullman Kuching. We are delighted that you generally enjoyed your visit and appreciate you taking the time to let us know. We hope to have the pleasure of welcoming you back in the near future. Thank you.Warm regards,Pullman Kuching

10/10 Excellent

John, Petaling Jaya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the location of this hotel as it is very convinient.
Stayed 2 nights in Sep 2023
Response from Pullman Kuching on 22 Sept 2023
Dear John,Many thanks for your rating on your recent patron to Pullman Kuching. We are delighted that you generally enjoyed your visit and appreciate you taking the time to let us know. We hope to have the pleasure of welcoming you back in the near future. Thank you.Warm regards,Pullman Kuching

6/10 Okay

Robert Yang, Singapore

Liked: Cleanliness
Disliked: Staff & service
Asked for extra bed 4x before they brought it.
Stayed 1 night in Sep 2023
Response from Pullman Kuching on 22 Sept 2023
Dear Robert Yang,Many thanks for your rating on your recent patron to Pullman Kuching. We are delighted that you generally enjoyed your visit and appreciate you taking the time to let us know. We hope to have the pleasure of welcoming you back in the near future. Thank you.Warm regards,Pullman Kuching

10/10 Excellent

Mohd Shafiq Robin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel and location.
Stayed 2 nights in Aug 2023
Response from Pullman Kuching on 4 Sept 2023
Dear Mohd Shafiq,Many thanks for your rating on your recent patron to Pullman Kuching. We are glad you enjoyed your stay with us and that we were able to provide you with a great experience. We hope to have the pleasure of welcoming you back in the near future. Thank you.Warm regards,Pullman Kuching

10/10 Excellent

Lau How

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice 4-Star Hotel to stay. Rooms are clean, functional and comfortable. I had a nice 4 days stay here and would recommend this Pullman Hotel.
Stayed 3 nights in Aug 2023
Response from Pullman Kuching on 23 Aug 2023
Dear Lau How,Many thanks for your rating on your recent patron to Pullman Kuching. We are glad you enjoyed your stay with us and that we were able to provide you with a great experience. We hope to have the pleasure of welcoming you back in the near future. Thank you.Warm regards,Pullman Kuching

8/10 Good

Pauline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful n friendly reception staff. Very happy with our stay, will come again.
Stayed 8 nights in Jul 2023
Response from Pullman Kuching on 15 Aug 2023
Dear Pauline,Many thanks for your rating on your recent patron to Pullman Kuching. We are glad you enjoyed your stay with us and that we were able to provide you with a great experience. We hope to have the pleasure of welcoming you back in the near future. Thank you.Warm regards,Pullman Kuching

10/10 Excellent

Eugene

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great place to be with lots of restaurants and shopping available and walkable
Stayed 1 night in Jul 2023
Response from Pullman Kuching on 15 Aug 2023
Dear Eugene,Many thanks for your rating on your recent patron to Pullman Kuching. We are glad you enjoyed your stay with us and that we were able to provide you with a great experience. We hope to have the pleasure of welcoming you back in the near future. Thank you.Warm regards,Pullman Kuching

8/10 Good

Andrew

Travelled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Jul 2023
Response from Pullman Kuching on 15 Aug 2023
Dear Andrew,Many thanks for your rating on your recent patron to Pullman Kuching. We are glad you enjoyed your stay with us and that we were able to provide you with a great experience. We hope to have the pleasure of welcoming you back in the near future. Thank you.Warm regards,Pullman Kuching

10/10 Excellent

Salehkamal

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay
Stayed 1 night in Jul 2023
Response from Pullman Kuching on 24 Jul 2023
Dear Salehkamal, Many thanks for your rating on your recent patron to Pullman Kuching. We are glad you enjoyed your stay with us and that we were able to provide you with a great experience. We hope to have the pleasure of welcoming you back in the near future. Thank you.Warm regards,Pullman Kuching

8/10 Good

Robin

Liked: Cleanliness, staff & service
Stayed 3 nights in Jun 2023
Response from Pullman Kuching on 3 Jul 2023
Dear Robin,Many thanks for your rating on your recent patron to Pullman Kuching. We are glad you enjoyed your stay with us and that we were able to provide you with a great experience. We hope to have the pleasure of welcoming you back in the near future. Thank you.Warm regards,Pullman Kuching

6/10 Okay

Kim Pooi

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Rooms are getting dated
This hotel is really run down. I can’t wait for the Sheraton to open. It’s a shame as the staff are really nice The breakfast is the same everyday! I stay for 3 nights and it’s always nasi lemak and same noodle station! The carpets to the rooms are filthy. I don’t think it’s vacuum. I was sneezing most days I stayed here Upon checking in I saw a long strand of hair in the bathroom. The furniture looks tired, there are no charging points next to the bed.
Stayed 4 nights in Jun 2023
Response from Pullman Kuching on 3 Jul 2023
Dear Kim Pooi,We would like to apologize for the unpleasant experience and disappointment that you had experienced with your stay recently. Please be rest assured that my team and I take your feedback on board seriously. We want to assure you that your complaint and feedback will give us the opportunity to remedy any problem that may exist and help us to improve our service further. We appreciate your time and effort of putting up these constructive reviews. Thank you.Warm regards,Pullman Kuching

8/10 Good

Katherine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff is friendly and efficient except due to the refurnish. Tv programme should have more channel beside aircon shld change . And the lighting too. Plug for the bedside should have more . Lovely staff help me so much in my stay.
Stayed 3 nights in Jun 2023
Response from Pullman Kuching on 3 Jul 2023
Dear Katherine,Many thanks for your rating on your recent patron to Pullman Kuching. We are glad you enjoyed your stay with us and our team were able to provide you with a great experience. We hope to have the pleasure of welcoming you back in the near future. Thank you.Warm regards,Pullman Kuching

6/10 Okay

Hock Cheow

Not much activities.
Stayed 2 nights in Jun 2023
Response from Pullman Kuching on 17 Jun 2023
Dear Hock Cheow,Thank you for taking the time to tell us about your experience in Pullman Kuching. We would like to apologize for the unpleasant experience and disappointment that you had experienced with your stay recently. We appreciate your time and effort of putting up these constructive reviews. Thank you.Warm regards,Pullman Kuching

8/10 Good

SWEE LAI

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location is good. Convenient.
Stayed 5 nights in Apr 2023
Response from Pullman Kuching on 16 May 2023
Dear SWEE LAI,Many thanks for your rating on your recent patron to Pullman Kuching. We are delighted that you generally enjoyed your visit and appreciate you taking the time to let us know. We hope to have the pleasure of welcoming you back in the near future. Thank you.Warm regards,Pullman Kuching

8/10 Good

Flavia

Liked: Cleanliness, staff & service
Excellent location
Stayed 6 nights in May 2023
Response from Pullman Kuching on 16 May 2023
Dear Flavia,Many thanks for your rating on your recent patron to Pullman Kuching. We are delighted that you generally enjoyed your visit and appreciate you taking the time to let us know. We hope to have the pleasure of welcoming you back in the near future. Thank you.Warm regards,Pullman Kuching

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2023
Response from Pullman Kuching on 30 May 2023
Dear William,Many thanks for your rating on your recent patron to Pullman Kuching. We are delighted that you generally enjoyed your visit and appreciate you taking the time to let us know. We hope to have the pleasure of welcoming you back in the near future. Thank you.Warm regards,Pullman Kuching

10/10 Excellent

Murray

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Staff
Conveniently located quality hotel, with good dining options onsite and close by.
Stayed 2 nights in Apr 2023
Response from Pullman Kuching on 11 May 2023
Dear Murray,Thank you so much for your positive review! We're glad you enjoyed your stay with us and that we were able to provide you with a great experience. We appreciate your kind words and hope to see you again soon!Warm regards,Pullman Kuching

4/10 Poor

Barry

Liked: Staff & service
Disliked: Property conditions & facilities
Problems in room with plumbing and Luke warm water. Safe did not work Hot buffet food in restaurant at breakfast and dinner was cold. An ala carte meal was served with over 10 minutes between the first and second persons meal arriving
Stayed 5 nights in Apr 2023
Response from Pullman Kuching on 2 May 2023
Dear Barry,Thank you for taking the time to tell us about your experience in Pullman Kuching. We would like to apologize for the unpleasant experience and disappointment that you had experienced with your stay recently. We appreciate your time and effort of putting up these constructive reviews. Thank you.Warm regards,Pullman Kuching

10/10 Excellent

Murray

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My favourite in Kuching.
Lovely hotel with exceptional service from all staff. This hotel is well placed with easy access to the waterfront and other points of interest.
Stayed 5 nights in Apr 2023
Response from Pullman Kuching on 25 Apr 2023
Dear Murray,Many thanks for your rating on your recent patron to Pullman Kuching. We are delighted that you generally enjoyed your visit and appreciate you taking the time to let us know. We hope to have the pleasure of welcoming you back in the near future. Thank you.Warm regards,Pullman Kuching

8/10 Good

Pallavi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2023
Response from Pullman Kuching on 2 May 2023
Dear Pallavi,Many thanks for your rating on your recent patron to Pullman Kuching. We are delighted that you generally enjoyed your visit and appreciate you taking the time to let us know. We hope to have the pleasure of welcoming you back in the near future. Thank you.Warm regards,Pullman Kuching

10/10 Excellent

Esau John

Liked: Staff & service, amenities, property conditions & facilities
near to everything I need even from repairing my shoes. The staff was most helpful
Stayed 3 nights in Apr 2023
Response from Pullman Kuching on 14 Apr 2023
Dear Esau John,Many thanks for your rating on your recent patron to Pullman Kuching. We are delighted that you generally enjoyed your visit and appreciate you taking the time to let us know. We hope to have the pleasure of welcoming you back in the near future. Thank you.Warm regards,Pullman Kuching

8/10 Good

Jeetinder

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good fitness centre and staff were extremely helpful and freindly.
Stayed 7 nights in Mar 2023
Response from Pullman Kuching on 14 Apr 2023
Dear Jeetinder,Many thanks for your rating on your recent patron to Pullman Kuching. We are delighted that you generally enjoyed your visit and appreciate you taking the time to let us know. We hope to have the pleasure of welcoming you back in the near future. Thank you.Warm regards,Pullman Kuching

10/10 Excellent

Jane Yoke Ying

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big room.
Stayed 4 nights in Mar 2023
Response from Pullman Kuching on 14 Apr 2023
Dear Jane Yoke Ying,Many thanks for your rating on your recent patron to Pullman Kuching. We are delighted that you generally enjoyed your visit and appreciate you taking the time to let us know. We hope to have the pleasure of welcoming you back in the near future. Thank you.Warm regards,Pullman Kuching

8/10 Good

Ang

Travelled with group
Liked: Cleanliness, staff & service
Staying experience was good but lack of surrounding amenities such as shopping mall.
Stayed 3 nights in Mar 2023
Response from Pullman Kuching on 14 Apr 2023
Dear Ang,Many thanks for your rating on your recent patron to Pullman Kuching. We are delighted that you generally enjoyed your visit and appreciate you taking the time to let us know. We hope to have the pleasure of welcoming you back in the near future. Thank you.Warm regards,Pullman Kuching

10/10 Excellent

Lim Hwee

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spacious and clean. Friendly service. Convenient and within walking distance from Waterfront.
Stayed 3 nights in Mar 2023
Response from Pullman Kuching on 14 Apr 2023
Dear Lim Hwee,Many thanks for your rating on your recent patron to Pullman Kuching. We are delighted that you generally enjoyed your visit and appreciate you taking the time to let us know. We hope to have the pleasure of welcoming you back in the near future. Thank you.Warm regards,Pullman Kuching

10/10 Excellent

Boon Hee

Stayed 1 night in Mar 2023
Response from Pullman Kuching on 14 Apr 2023
Dear Boon Hee,Many thanks for your rating on your recent patron to Pullman Kuching. We are delighted that you generally enjoyed your visit and appreciate you taking the time to let us know. We hope to have the pleasure of welcoming you back in the near future. Thank you.Warm regards,Pullman Kuching

8/10 Good

Kim Seong

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Pls upgrade your hotel into worldwide standard. It is not within expectation on the hotel facilities with 'Pullman' rating.
Response from Pullman Kuching on 10 Apr 2023
Dear Kim Seong,Thank you for taking the time to tell us about your experience in Pullman Kuching. We would like to apologize for the unpleasant experience and disappointment that you had experienced with your stay recently. We appreciate your time and effort of putting up these constructive reviews. Thank you.Warm regards,Pullman Kuching