To start my stay, I was pleasantly surprised when I arrived at 8.00AM and my room was available!
Hotel staff were polite and friendly at all times. Walking in to the lobby with my hands full one evening - I was approached by a concierge who offered to help carry my bags,etc. When I declined, he helped my re-organise things to make it easier. I was holding a half empty soft drink which he offered to dispose off for me to, if that would help.
The pool and bar is the highlight of the venue. Double storey floor to ceiling glass walls. Full view of the Petronas towers on one side, large windows creating a virtually open air bar area on the otherside separate by the pool. Cabana seating around the pool.
Checkout was incredibly efficient and hassle free. Backroom processes seemed to run like clockwork. The desk clerk glanced at my account with ease and confidence and declared that I was ready to go withing moments of stepping up. as was the flavor of my stay - they seemed to anticipate my needs. I was wheeling my bags from my room to the lift when a concierge asked if he could help. He provided a baggage claim ticket and stowed my bag till it was time to jump in a cab and head for the airport.
Outrigger from Australia
Traders Hotel Kuala Lumpur by Shangri-La is located in the heart of Kuala Lumpur City Centre. A short covered walkway …More
Amazing hotel to stay when in kuala lumpur! Hotel is nearby monorail station and easily walking accessible to various tourist attractions! Hotel employees are very nice and helpful. We (family of 3) stayed in the executive suite. It was amazing and we were well
Taken care of. I will definitely recommend.
"Relaxing R&R week at the Impiana KLCC with my Wife"
The Club rooms are in a separate tower, and this is certainly five star. We upgraded to a Club Premier room looking towards the Twin Towers, from Club Deluxe, although the Deluxe rooms were also ok (smaller and restricted views) and much better than the non-club wing. Club Tower/rooms are well worth the extra money.
The Club Lounge was a pleasant place to relax and enjoy breakfast and happy hour. The staff in there are fantastic.
The hotel facilities outside the Club Lounge were simply "ok" for a four star hotel, so we only used them a couple of times.
Only disaster was the Hair Salon. I had an over-priced (by KL prices in their luxury malls), and really poor quality man's hair cut (long hairs left all over).
Phil from Riyadh
Located within the heart of Kuala Lumpur’s bustling city centre, the Impiana KLCC hotel & Spa is a 4 stars hotel for business …More
Loved this hotel. The rooms are very spacious and very clean.
Breakfast buffet was great with a lot of choice.
Location is minutes away from Petronas towers.
Can get to the hotel from Sentral station via Monorail and then 5 minute walk.
Karine from UK
Fraser Place Kuala Lumpur is centrally located within the Golden Triangle and in close walking proximity to Petronas Twin …More
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