Interior

Reviews of Tune Hotel KLIA - KLIA2

3.5 out of 5
Tune Hotel KLIA - KLIA2
Lot Pt 13, Jalan Klia 2/2, Sepang, Selangor

Reviews

7.8

Good

Rating 10 - Excellent. 311 out of 1000 reviews" "
Rating 8 - Good. 405 out of 1000 reviews" "
Rating 6 - Okay. 149 out of 1000 reviews" "
Rating 4 - Poor. 66 out of 1000 reviews" "
Rating 2 - Terrible. 69 out of 1000 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff! Very helpful and friendly.
Stayed 1 night in Mar 2024
Response from Afiq on 28 Mar 2024
Dear Frank , Thank you for staying with us, we are pleased to know that you found it a convenient place to stay during your travels and that you enjoyed your stay with us. We look forward in welcoming you back in the near future. Regards, Muhammad Afiq – Duty Manager.

8/10 Good

emmet

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient for KLIA 2, walking distance. As airport hotels go this one is good. Staff at reception very efficient and friendly. Room is compact, bed is comfortable, shower is good, wifi good. Breakfast surprisingly good. Rooms and corridor a little tired, but this place has given most things some thought. KLIA terminal/food court/shopping mall just minutes away on foot if you feel like it. I was impressed.
Stayed 1 night in Mar 2024
Response from Afiq on 21 Mar 2024
Dear Emmet, Thank you very much for taking the time to drop us a review about your recent stay with us.We are delighted to see that our services made such a positive impression and delivered an incredible experience during your stay. We look forward to welcoming you back for more memorable moments. Thank you for recommending us . Regards, Muhammad Afiq – Duty Manager.

4/10 Poor

Sandy, Fresh Meadow

Travelled with family
Disliked: Cleanliness
Toilet is smelly, no air conditioner
Stayed 1 night in Mar 2024
Response from Afiq on 15 Mar 2024
Dear Sandy , Thank you for taking the time to share your recent experience stay with us. Please accept our apologies that your overall experience did not meet up to your expectations. Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward.We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future.Thank you again for choosing to stay with us and for your time in sharing your feedback.Regards, Muhammad Afiq – Duty Manager.

10/10 Excellent

annika

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location close to airport. Good staff.
Stayed 1 night in Mar 2024
Response from Afiq on 13 Mar 2024
Dear Annika, we very much appreciate your comments regarding your stay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be more memorable experience with us. Regards, Muhammad Afiq – Duty Manager.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for short stay airport transfer passengers.
Stayed 1 night in Feb 2024
Response from Carol on 10 Mar 2024
Dear Michael , Thank you for staying with us, we are pleased to know that you found it a convenient place to stay during your travels and that you enjoyed your stay with us. We look forward in welcoming you back in the near future. Regards, Carolene Bosco- General Manager

10/10 Excellent

annika

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to airport and nice comfortable rooms
Stayed 1 night in Mar 2024
Response from Carol on 10 Mar 2024
Dear Annika , Thank you for staying with us, we are pleased to know that you found it a convenient place to stay during your travels and that you enjoyed your stay with us. We look forward in welcoming you back in the near future. Regards, Carolene Bosco- General Manager

4/10 Poor

Christine

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Generally of poor quality. Needs a refurbishment.
Stayed 1 night in Feb 2024
Response from Afiq on 23 Feb 2024
Dear Christine , Thank you for taking the time to share your recent experience stay with us. Please accept our apologies that your overall experience did not meet up to your expectations. Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward.We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future.Thank you again for choosing to stay with us and for your time in sharing your feedback.Regards, Muhammad Afiq – Duty Manager.

10/10 Excellent

Stephane

Liked: Cleanliness
Stayed 1 night in Feb 2024
Response from Afiq on 23 Feb 2024
Dear Stephane, Thank you for leaving us a good rating. We are glad you enjoyed your stay with us and we look forward in welcoming you back again soon. Regards, Muhammad Afiq – Duty Manager.

8/10 Good

Don

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Nice hotel right at the airport.
Stayed 1 night in Jan 2024
Response from Afiq on 9 Feb 2024
Dear Don , We are delighted you have chosen Tune KLIA2 as your preferred choice of accommodation. Thank you for your positive feedback and looking forward to extend our hospitality to you again soon. Regards, Muhammad Afiq – Duty Manager.

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Transport to the other terminal was frequent and reliable and the hotel was comfortable and clean. I would recommend it,.
Stayed 1 night in Feb 2024
Response from Afiq on 8 Feb 2024
Dear Richard, Thank you for your review and feedback. We are pleased that you had an enjoyable stay with us. We look forward to welcoming you back in the near future. Regards, Muhammad Afiq – Duty Manager.

8/10 Good

Helena

Business traveller
Liked: Cleanliness, staff & service
Good hotel that is in a perfect location for access to the airport. Rooms are small but clean and the air con works very well. Breakfast is poor and not catered for Westerners at all.
Stayed 3 nights in Feb 2024
Response from Afiq on 7 Feb 2024
Dear Helena, Please accept our sincere apology for the shortcomings and receiving feedback is a great helps to us, and as such, we will certainly have a look at areas of concern in a positive manner for our improvement going forward. We look forward to welcoming you back soon. Muhammad Afiq – Duty Manager.

8/10 Good

Wilson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I visit this hotel regularly. this time round higher traffic due to lunar new year season, but staff still have can-do, accommodating attitude. Excellent staff makes this hotel enjoyable.
Stayed 1 night in Jan 2024
Response from Afiq on 3 Feb 2024
Dear Wilson , Thank you for taking the time to share your recent experience stay with us. Please accept our apologies that your overall experience did not meet up to your expectations. Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward.We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future.Thank you again for choosing to stay with us and for your time in sharing your feedback.Regards, Muhammad Afiq – Duty Manager.

10/10 Excellent

Serwaa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Less than 5mins walk from KLIA. We were very grateful to get a complimentary extended check out time. The breakfast was amazing. People at the airport were extremely helpful and kind to direct us to the Hotel. We will definitely go there again whenever we do an overnight transit. Exceptional customer service from staff.
Stayed 1 night in Feb 2024
Response from Afiq on 3 Feb 2024
Dear Serwaa , We are very grateful that you took the time to post generous comments, after your recent stay with us. It is very nice to know that you appreciated the hotel facilities and the service provided by our team. We will be sure to pass along your outstanding comments to all staff. We know they take great pride in creating such wonderful stays for our guests and ensuring that they feel welcomed and well looked after. Regards, Muhammad Afiq – Duty Manager.

2/10 Terrible

Bradford

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
This a rent by the hour hotel. That isn't mentioned at Expedia. So, when you check in, you are given a real bill for the stay. I went back and tried to book again and no mention of that you are not buying a night. I have no use for hourly hotels.
Stayed 1 night in Dec 2023
Response from Afiq on 27 Jan 2024
Dear Bradford , Thank you for taking the time to share your recent experience stay with us. Please accept our apologies that your overall experience did not meet up to your expectations. Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward.We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future.Thank you again for choosing to stay with us and for your time in sharing your feedback.Regards, Muhammad Afiq – Duty Manager.

8/10 Good

Lesley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is next to the airport, undercover access is good, but clearer directions needed, also a number of ramps caused some difficulty when wheeling luggage. Staff were excellent as was the included Buffett breakfast.
Stayed 1 night in Dec 2023
Response from Afiq on 22 Jan 2024
Dear Lesley, Thank you very much for taking the time to drop us a review about your recent stay with us.We are delighted to see that our services made such a positive impression and delivered an incredible experience during your stay. We look forward to welcoming you back for more memorable moments. Thank you for recommending us . Regards, Muhammad Afiq – Duty Manager.

6/10 Okay

CARLOS

Liked: Cleanliness, staff & service, property conditions & facilities
Very difficult to go there faster.
Stayed 1 night in Jan 2024
Response from Afiq on 21 Jan 2024
Dear Carlos , Thank you for taking the time to share your recent experience stay with us. Please accept our apologies that your overall experience did not meet up to your expectations. Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward.We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future.Thank you again for choosing to stay with us and for your time in sharing your feedback.Regards, Muhammad Afiq – Duty Manager.

10/10 Excellent

Andrew

Stayed 1 night in Jan 2024
Response from Afiq on 7 Feb 2024
Dear Andrew, Thank you for leaving us a good rating. We are glad you enjoyed your stay with us and we look forward in welcoming you back again soon. Regards, Muhammad Afiq – Duty Manager.

8/10 Good

Duane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was lovely. The place was clean and very close to everything I needed. Wonderfull. Beds were comfy.
Stayed 1 night in Jan 2024
Response from Afiq on 12 Jan 2024
Dear Duane, we very much appreciate your comments regarding your stay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be more memorable experience with us. Regards, Muhammad Afiq – Duty Manager.

8/10 Good

Wilson

Stayed 1 night in Jan 2024
Response from Afiq on 12 Jan 2024
Dear Wilson, Thank you for leaving us a good rating. We are glad you enjoyed your stay with us and we look forward in welcoming you back again soon. Regards, Muhammad Afiq – Duty Manager.

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service
What an excellent, reasonably priced airport hotel. There’s a covered walkway from KLIA2 all the way to the crossing in front of the hotel. It was much easier to get there than expected. Check in was smooth and staff were friendly and informed. The room was basic but had everything needed and even a fan as well as aircon. The shower had great pressure and temperature, the bed was comfortable and I heard no noise from the airport. Breakfast was in a little oasis of peace so close to a bustling airport. I will definitely stay again.
Stayed 1 night in Dec 2023
Response from Afiq on 12 Jan 2024
Dear Lisa, thank you for letting us know the highlight of your recent stay. We appreciate hearing back from our guest and are glad you enjoyed you stay especially with the hospitality service that our team delivered. We hope to see you with us again. Regards, Muhammad Afiq – Duty Manager.

10/10 Excellent

Jaswinder singh

Stayed 1 night in Dec 2023
Response from Afiq on 21 Jan 2024
Dear Jaswinder, Thank you for leaving us a good rating. We are glad you enjoyed your stay with us and we look forward in welcoming you back again soon. Regards, Muhammad Afiq – Duty Manager.

8/10 Good

Wade

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Afiq on 27 Dec 2023
Dear Wade, Thank you for leaving us a good rating. We are glad you enjoyed your stay with us and we look forward in welcoming you back again soon. Regards, Muhammad Afiq – Duty Manager.

10/10 Excellent

kathryn

Response from Afiq on 20 Jan 2024
Dear Kathryn, Thank you for leaving us a good rating. We are glad you enjoyed your stay with us and we look forward in welcoming you back again soon. Regards, Muhammad Afiq – Duty Manager.

10/10 Excellent

yuanyuan

Stayed 1 night in Dec 2023
Response from Afiq on 27 Dec 2023
Dear Yuanyuan, Thank you for leaving us a good rating. We are glad you enjoyed your stay with us and we look forward in welcoming you back again soon. Regards, Muhammad Afiq – Duty Manager.

8/10 Good

Anwar Sitara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was wonderful experience with tune hotel Thank you
Stayed 2 nights in Dec 2023
Response from Afiq on 16 Dec 2023
Dear Anwar Sitara, Thank you for your review and feedback. We are pleased that you had an enjoyable stay with us. We look forward to welcoming you back in the near future. Regards, Muhammad Afiq – Duty Manager.

6/10 Okay

PACITA, Ozone Park

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
I like that it is so close to the airport and there are many good places to dine in. The reception is great and the breakfast was more than ample. The building, however, has that old and musty smell. The ease of going into the airport was the big plus.
Stayed 1 night in Dec 2023
Response from Afiq on 16 Dec 2023
Dear Pacita, Thank you for taking the time to share your recent experience stay with us. Please accept our apologies that your overall experience did not meet up to your expectations. Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward.We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future.Thank you again for choosing to stay with us and for your time in sharing your feedback.Regards, Muhammad Afiq – Duty Manager.

6/10 Okay

Helen

Stayed 1 night in Dec 2023
Response from Afiq on 16 Dec 2023
Dear Helen, Please accept our sincere apology for the shortcomings and receiving feedback is a great helps to us, and as such, we will certainly have a look at areas of concern in a positive manner for our improvement going forward. We look forward to welcoming you back soon. Muhammad Afiq – Duty Manager.

6/10 Okay

Lisa

Liked: Staff & service, amenities, property conditions & facilities
I loved the easy check-in and convenience of the hotel, it is right beside the airport. I did not like how the receptionist came to my room door asking for more money for the room because it was booked only until 11:00 pm. I still have to double check my original booking but I was so tired and in bed sleeping because of my flight the next morning, I just paid but I am sure I paid enough for the night when I originally booked. A rip off.
Stayed 2 nights in Dec 2023
Response from Afiq on 16 Dec 2023
Dear Lisa , Thank you for taking the time to share your recent experience stay with us. Please accept our apologies that your overall experience did not meet up to your expectations. Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward.We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future.Thank you again for choosing to stay with us and for your time in sharing your feedback.Regards, Muhammad Afiq – Duty Manager.

8/10 Good

Nortini

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was not expected by looking external only but what internally was unbelievable. The design and spaces was completely comforting and beautiful. The room was spacious enough. The downside was on the toiletries supply and no slippers provided whereas the floor was slippery once out from taking prayer wash.
Stayed 1 night in Nov 2023
Response from Afiq on 16 Dec 2023
Dear Nortini, Thank you very much for taking the time to drop us a review about your recent stay with us.We are delighted to see that our services made such a positive impression and delivered an incredible experience during your stay. We look forward to welcoming you back for more memorable moments. Thank you for recommending us . Regards, Muhammad Afiq – Duty Manager.

4/10 Poor

Charles L

Stayed 1 night in Dec 2023
Response from Afiq on 16 Dec 2023
Dear Guest, Please accept our sincere apology for the shortcomings and receiving feedback is a great helps to us, and as such, we will certainly have a look at areas of concern in a positive manner for our improvement going forward. We look forward to welcoming you back soon. Muhammad Afiq – Duty Manager.

10/10 Excellent

LAI YUEN

Good
Stayed 1 night in Nov 2023
Response from Afiq on 15 Dec 2023
Dear Lai Yuen, Thank you for leaving us a good rating. We are glad you enjoyed your stay with us and we look forward in welcoming you back again soon. Regards, Muhammad Afiq – Duty Manager.

10/10 Excellent

Yong Sook

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 1 night in Dec 2023
Response from Afiq on 15 Dec 2023
Dear Yong Sook, Thank you for leaving us a good rating. We are glad you enjoyed your stay with us and we look forward in welcoming you back again soon. Regards, Muhammad Afiq – Duty Manager.

10/10 Excellent

Charles

Stayed 1 night in Nov 2023
Response from Afiq on 15 Dec 2023
Dear Charles, Thank you for leaving us a good rating. We are glad you enjoyed your stay with us and we look forward in welcoming you back again soon. Regards, Muhammad Afiq – Duty Manager.

10/10 Excellent

Britney

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2 minute walk from airport. Very convenient for stop overs. Clean and affordable.
Stayed 1 night in Nov 2023
Response from Afiq on 19 Nov 2023
Dear Britney , Thank you for staying with us, we are pleased to know that you found it a convenient place to stay during your travels and that you enjoyed your stay with us. We look forward in welcoming you back in the near future. Regards, Muhammad Afiq – Duty Manager.

10/10 Excellent

Carmen, Cottesloe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Afiq on 19 Nov 2023
Dear Carmen, Thank you for leaving us a good rating. We are glad you enjoyed your stay with us and we look forward in welcoming you back again soon. Regards, Muhammad Afiq – Duty Manager.

10/10 Excellent

Leonard

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Nov 2023
Response from Afiq on 19 Nov 2023
Dear Leonard, Thank you for leaving us a good rating. We are glad you enjoyed your stay with us and we look forward in welcoming you back again soon. Regards, Muhammad Afiq – Duty Manager.

4/10 Poor

wai yin

Travelled with family
Disliked: Staff & service, property conditions & facilities
need reference number for check in. we have given all guests name via email at least a week before, but we cannot simply use our passports for check in. we would like to book shuttle of 8am and our flight is 1115, the front desk said not enough time as we have baggage, actually we use less than 15 min for baggage check in and less10 min for immigration. we have more than 1.5 hr at airport for doing nothing. our room is garden room but it is small and no space for putting luggage.
Stayed 1 night in Nov 2023
Response from Afiq on 19 Nov 2023
Dear Wai Yin, Thank you for taking the time to share your recent experience stay with us. Please accept our apologies that your overall experience did not meet up to your expectations. Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward.We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future.Thank you again for choosing to stay with us and for your time in sharing your feedback.Regards, Muhammad Afiq – Duty Manager.

10/10 Excellent

RYOKO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very confortable stay with you. Thank you very much.
Stayed 4 nights in Nov 2023
Response from Afiq on 19 Nov 2023
Dear Ryoko, Thank you for your review and feedback. We are pleased that you had an enjoyable stay with us. We look forward to welcoming you back in the near future. Regards, Muhammad Afiq – Duty Manager.

8/10 Good

John Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient to the airport not a lot around outside the hotel but good restaurants and bar.
Stayed 1 night in Nov 2023
Response from Afiq on 13 Nov 2023
Dear John Joseph, Thank you for staying with us, we are pleased to know that you found it a convenient place to stay during your travels and that you enjoyed your stay with us. We look forward in welcoming you back in the near future. Regards, Muhammad Afiq – Duty Manager.

10/10 Excellent

Piotr

Business traveller
Liked: Staff & service
Good food and bars in the area
It is simple accomodation so if you are looking for something sophisticated it won't be for you. This area is good for night life with plenty of bars and food market. Room itself is ok nothing fancy but good enough. Staff friendly and helpful.
Stayed 1 night in Nov 2023
Response from Afiq on 10 Nov 2023
Dear Piotr, Thank you for choosing to stay at Tune Hotel KLIA2. We are glad to know that you were overall satisfied with your stay, and it was a pleasure being of service to you. We hope that you will be able to visit us again so that we may extend our warm hospitality to you again! The team look forward to welcoming you back soon. Regards, Muhammad Afiq – Duty Manager.

8/10 Good

Louis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
KLIA T2 Stay
Enjoyed the closeness to the airport, and by default the KLIA Express to KL. Generally good. We had a superior room and were happy with it. It was however too dark in the bed area. More light would have gone a long way. Very good breakfast. Lots of variety.
Stayed 2 nights in Nov 2023
Response from Afiq on 10 Nov 2023
Dear Louis, Thank you for your review and feedback. We are pleased that you had an enjoyable stay with us. We look forward to welcoming you back in the near future. Regards, Muhammad Afiq – Duty Manager.

8/10 Good

Aldo

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Afiq on 10 Nov 2023
Dear Aldo, Thank you for leaving us a good rating. We are glad you enjoyed your stay with us and we look forward in welcoming you back again soon. Regards, Muhammad Afiq – Duty Manager.

10/10 Excellent

yi jun, Penang

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
for the price given, its worth it
Stayed 1 night in Nov 2023
Response from Afiq on 6 Nov 2023
Dear Yi Jun , We are delighted you have chosen Tune KLIA2 as your preferred choice of accommodation. Thank you for your positive feedback and looking forward to extend our hospitality to you again soon. Regards, Muhammad Afiq – Duty Manager.

8/10 Good

Brett, Miami

Liked: Cleanliness, staff & service, property conditions & facilities
Great place for s short stay / layover. Small rooms but clean and proficient. Restaurant and bar decent and convenient. Have stayed there twice. Connecting tunnel to airport & facilities nice!
Stayed 2 nights in Oct 2023
Response from Afiq on 6 Nov 2023
Dear Brett , Thank you for staying with us, we are pleased to know that you found it a convenient place to stay during your travels and that you enjoyed your stay with us. We look forward in welcoming you back in the near future. Regards, Muhammad Afiq – Duty Manager.

6/10 Okay

leeling

It is a very basic room.
Stayed 1 night in Oct 2023
Response from Afiq on 3 Nov 2023
Dear Leeling , Thank you for taking the time to share your recent experience stay with us. Please accept our apologies that your overall experience did not meet up to your expectations. Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward.We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future.Thank you again for choosing to stay with us and for your time in sharing your feedback.Regards, Muhammad Afiq – Duty Manager.

10/10 Excellent

Khin

Stayed 2 nights in Oct 2023
Response from Afiq on 26 Nov 2023
Dear Khin, Thank you for leaving us a good rating. We are glad you enjoyed your stay with us and we look forward in welcoming you back again soon. Regards, Muhammad Afiq – Duty Manager.

10/10 Excellent

MARGARETA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GOOD HOTEL WITH FRIENDLY STAFF
Hotel is located within walking distance from KLIA2. Staff are polite and friendly much better than my previous stay. Breakfast not bad. Highly recommended. Thank you Tune Hotel KLIA-KLIA2
Stayed 1 night in Oct 2023
Response from Afiq on 2 Nov 2023
Dear Margareta, Thank you very much for taking the time to drop us a review about your recent stay with us. We are delighted to see that our services made such a positive impression and delivered an incredible experience during your stay. We look forward to welcoming you back for more memorable moments. Thank you for recommending us . Regards, Muhammad Afiq – Duty Manager.

6/10 Okay

Vic

Liked: Staff & service, property conditions & facilities
The American breakfast. I had an early check out but the breakfast was waiting for me when I checked out. It was cold and a complete waste of time
Stayed 1 night in Oct 2023
Response from Afiq on 2 Nov 2023
Dear Vic , Thank you for taking the time to share your recent experience stay with us. Please accept our apologies that your overall experience did not meet up to your expectations. Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward.We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future.Thank you again for choosing to stay with us and for your time in sharing your feedback.Regards, Muhammad Afiq – Duty Manager.

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy stay at the airport
Easy walk from terminal 2 arrival. Clean room. has a restaurant and bar on site. Easily catch the terminal 1 shuttle bus in the morning with a short walk back to terminal 2.
Stayed 1 night in Oct 2023
Response from Afiq on 27 Oct 2023
Dear Mark , We are delighted you have chosen Tune KLIA2 as your preferred choice of accommodation. Thank you for your positive feedback and looking forward to extend our hospitality to you again soon. Regards, Muhammad Afiq – Duty Manager.

10/10 Excellent

Shumsheer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was perfect stay for a night between flights- especially as I was travelling with two young kids.
Stayed 1 night in Oct 2023
Response from Afiq on 27 Oct 2023
Dear Shumsheer, Thank you for choosing to stay at Tune Hotel KLIA2. We are glad to know that you were overall satisfied with your stay, and it was a pleasure being of service to you. We hope that you will be able to visit us again so that we may extend our warm hospitality to you again! The team look forward to welcoming you back soon. Regards, Muhammad Afiq – Duty Manager.