Ratings based on 1,644 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
98% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Singapore

Nice hotel with great view of PETRONAS TWIN TOWERS

Posted 05-Mar-2015
Pros: Amazing views of the PETRONAS twin towers.
Stayed for 2 nights over Chinese New Year. Service level was still great even though it was a big holiday. Even booked a city tour through the hotel. We were a group of 7 with a private driver. Great way to see KL!
5 out of 5
Recommended
for Everyone
by A verified traveller

Wonderful stay!

Posted 04-Mar-2015
Very nice property with easy access to the park, shopping, food, Hop On- Hop Off bus stop, and the pedestrian walkway. We had a large room with an incredible view of the towers...no complaining here. Comfy bed & pillows, fast & good room service. If I had to nit-pick, I'd say the bathroom lighting isn't the greatest for applying your makeup, but like I said, nitpicking. I wouldn't stay anywhere else if I am fortunate enough to get back to KL.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom singapore

nice view

Posted 01-Mar-2015
Pros: view from the room.
Cons: the staff should be more alert to service the customer.once I ask about the restaurant but he don't know anything.
Location: if you want to shop the hotel very near the department store and there are many restaurant around there.enjoy aqurium and pentonas twin tower.
very convenience and nice view. good hotel and the taste of food very nice.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom New York

1st stop Traders

Posted 01-Mar-2015
Great location, ease of access to KLCC, Bukit Bintan etc, easy access to shopping and dinning. Hotel staff exceptional helpful, pay the extra for the club facilities it's really worth it.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom seoul

뷰는 진짜 대박이예요

Posted 28-Feb-2015
Pros: 멋진 타워뷰~
Cons: 33층 스카이바와 수영장 넘 더워요
Location: 버기타고 수리야 고고~
뷰는 말할것도 없구요 ㅋㅋㅋ 아쉬운점은 너무 더운 스카이바와..그 수영장 ㅠ 낮에 수영하러 갔더니 더워서 포기하고, 밤은 좀 괜찮아 싶어 바에 갔는데 더 더워요 왜 인기가 많은 바 인지 ㅋㅋㅋ 그냥 뷰 때문이라면 방에서 보세요!
3 out of 5
Recommended
for Everyone
by A verified travellerfrom singapore

Older style

Posted 28-Feb-2015
Definitely four star Some areas a bit tired- club room Pretty good value and great location for Petronas Towers Hotel organised half day 'country' tour which was great Very helpful conceiage re restaurants , taxi, markets etc Good value and good for short weekend stay (or business)
4 out of 5
Recommended
for Everyone
by A verified traveller

Excellent room with a view

Posted 21-Feb-2015
Pros: Twin Towers views are breathtaking and the rooms are also very comfortable
Cons: Check in process
Location: KLCC City center
Check in process was a little cumbersome as staff seemed very busy. Not expected of a hotel of this calibre. We had to wait more than 15 minutes in queue to get our process started. Other than this little blemish, the hotel, the rooms, the views from the room, the comfort, the rooftop bar, everything is excelllent about this place!
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Philadelphia

Right in the middle of the city center.

Posted 19-Feb-2015
Pros: Close to what you would want to see in KL.
Cons: Location of the reservations desk was on the 5th floor and was a little strange when first checking in. The staff show us the location and elevator.
Location: KL tower and KL Twin tower and the large 6 store mall were very near and very easy to walk.
I felt welcome from the minute I arrived. The staff were great and always helpful with what ever you needed. The special discount for breakfast, tea time and happy hour was great and worth the deal.
5 out of 5
Recommended
for Everyone
by A verified traveller

뷰가 완전 좋네요

Posted 12-Feb-2015
Pros: 카트운행 뷰 서비스
Cons: 수영장이 좀 작고 너무 일찍 끝남
Location: 파빌리온까지도 가깝고 수리아 몰, KLCC공원 다 바로 앞이라 말레이시아 여행하기 최적의 위치인듯 해요 ㅎㅎ
수영장은 7시까지라 못 가봤구요 나머진 호텔 서비스며 상태며 다 좋네요 ㅎㅎ 호텔에서 수리아 몰 까지 무료 카트 운행해주는걸 너무 늦게 알아서,,,, 수리아 몰에서 호텔까지 몇번 왔다갔다 고생했습니다 걷기 힘드니깐 카트 타고다니세요! ㅎㅎ
4 out of 5
Recommended
for Everyone
by A verified travellerfrom KK

Nice hotel very close to KLCC.

Posted 10-Feb-2015
Great stay. Room is comfortable, staff are friendly and procedures to check in/out are fast. Furthermore, even free buggy service is provided to KLCC. Without the service, the five minutes walk to KLCC along the park and lake is very pleasing anyway.