Ratings based on 1,730 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
98% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Couples
by A verified travellerfrom Western Australia

Great Hotel, central to everything

Posted 01-May-2015
Pros: Husband and I very happy with staff from start to finish, best holiday I have had in a long time. I will be heading back to Kuala Lumpur soon.
Location: Located right next to Convention Centre, underground walk ways to Suria Shopping Mall that is underneath Petronas Towers & Pavillion Shopping Centre
Great for Shopping, must go to Suria Shopping Mall located under Petronas Towers, Pavillion Shopping Mall, Time Square Shopping Mall and the best one I like was Mid Valley Mega Mall just located out of Kuala Lumpur City.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Sydney

Great location, view and pool bar!

Posted 29-Apr-2015
Pros: The room, view, pool, staff, location
Cons: Breakfast selection
Location: Shopping, towers, short cab to tourist attractions, bars
Spent 4 days in KL recently and stayed at the Traders. It suited my needs perfectly as it was very conveniently located, had an amazing view of the towers and an awesome pool bar for some evening drinks. Staff were very friendly and helpful, assisting with taxis and sharing their local knowledge. My only gripe was I wasn't a huge fan of the buffet breakfast but there were plenty of nice cafes nearby.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Pontypridd. Wales

Great hotel in central KL

Posted 27-Apr-2015
Very friendly staff and great room.We upgraded to the breakfast, afternoon tea and cocktails. Excellent value. Great views of the Petronas Towers. Would recommend highly.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Sydney

Fantastic retreat in the heart of Kuala Lumpur

Posted 27-Apr-2015
Great hotel. Close to shopping centre. What makes this hotel are the wonderful staff. Helpful , attentive and always smiling.
1 out of 5
by A verified travellerfrom Istanbul

This hotel does not allow customers to use tripod

Posted 24-Apr-2015
Pros: Twin Towers View
Cons: Their policy about tripod using.
Location: Its in the hearth of the city.
This hotel has an amazing Twin Towers view but they have a strange rule that hotel guests can not use tripod while taking pictures on the roof bar. It was really bad experience for me. I made a reservation and paid lot of money just to take pictures of Twin Towers in this hotel. And I went to the roof bar which is located at the top floor to take some night view pictures. However the staff did not allow me to take photos with tripod. They said "you can take photos here but you can not use tripod". But as everybody knows it is impossible to take pictures at night without tripod. I do not recommend this hotel for people who want to take pictures with tripod. If there is a restriction on using tripod int his hotel they should put a warning on their website and expedia page as well.
5 out of 5
Recommended
for Everyone
by A verified traveller

Great Service, friendly staff, great location

Posted 20-Apr-2015
Pros: Great service, great location, reasonable rates. Recommend the Club Floor to anyone as the view, service, cocktails and quiet location are great
Cons: Reception on L5 is not clear with the multiple island desks - a few velvet ropes would clarify where to line up etc.
Location: Awesome location - next to KLCC, park, close to covered walkway to Pavilion, BB and Sungei Wang.
Have visited KL many times and stayed in a range of hotels. Was suprised to see how much had changed in KL in the last 3 years. KL not as cheap as it used to be for shopping but still awesome for eating out! As always the people of KL are what stands out. Friendly, welcoming and helpful.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Woodlands, TX

GREAT LOCATION

Posted 15-Apr-2015
Pros: Very contemporary design , clean and very well maintained.
Location: GREAT location. Next to a Convention Center, other High end Hotels, a huge Park ,walking distance to an Upscale Mall - All facing The Twin Towers.
They have excellent staff, very polite and making each guest feel special. We had our room upgraded to 18th floor with direct view of The Twin Towers. The view is absolutely breathtaking at night. There is also a Buggy service to The Mall, every 20 mins - very convenient if you are tired after a whole day of shopping We had a late flight and allowed to leave luggage and take a shower before leaving. Staff printed our boarding passes and arranged for a taxi to the airport.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Singapore

Worth The Money

Posted 15-Apr-2015
Hotel Staffs are very friendly and Helpful, giving good infos to Add-On I might be interested in. Room is very Clean and Well-Maintained; the Chupa Chup in the bathroom is a cute welcome gift. XD Only downside for my Room, is the Fridge is not so cold, thus Drinks take some time to get Cold. Overall, very happy with my Stay there and will recommend to others despite the higher pricetag. ^w^
4 out of 5
Recommended
for Everyone
by A verified traveller

Convenient Location

Posted 14-Apr-2015
Pros: Location
Cons: Room cleanliness and condition.
Service was average. Plus about Traders was its location, which was very convenient as its within walking distance to the KLCC. Improvements include the cleanliness and condition of the room. At this price, these 2 aspects can be enhanced.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Perth, Australia

Cut above the rest.

Posted 14-Apr-2015
Pros: Attentive personnel at all levels.Proximity to major shopping centre, sights and transport-monorail GOKL buses.
Location: Close to excellent shopping facilities, transport and sights using public or free transport.
Well sited hotel close to Petronas Towers and shopping.Well appointed, comfortable rooms.Hotel personnel were attentive and worked hard to insure their guests were looked after to a high standard. My room situated on the Traders Club level (27) which has the benefits of breakfast, afternoon teas and revening drinks/canapes(2 hrs).Well worth the extra cost. Would highly recommend this hotel to any one.