Ratings based on 844 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
98% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from Perth, Australia

Fantastic hotel in a great location

Posted 21-Jul-2014
Pros: Its central location to a lot of attractions and shops, as well as the hotel facilities, including the pool and bar.
Cons: Very little.
Location: Walking distance to a very classy shopping mall, the Petronis Towers, a lovely park and covered walkways that lead to trains, Monorails and other shop
We arrived early and our room was still ready for us to check into. The Club Lounge is well worth the extra few dollars for all the extras that are available. The staff were exceptional, even right to the final Concierge who asked us if we had remembered all our documents and if we had left anything in our room.
5 out of 5
Recommended
for Everyone
by A verified traveller from H

Great location and excellent service

Posted 21-Jul-2014
Upgrade to the club suites and enjoy the afternoon tea and cocktails from 5 to 7pm. Fantastic value and we loved the views from the club lounge and sky bar pool. Excellent location, comfort and staff provided excellent service.
5 out of 5
Recommended
for Everyone
by A verified traveller from New Zealand

Wonderful hotel!

Posted 18-Jul-2014
Pros: Next to PETRONAS Towers
Cons: Cost of food and water in the restaurant and advising guests that there is a cheaper option in the outside bar.
Location: This is a little way from the main shopping area but right next to the PETRONAS Towers which has an adjacent mall which is very large.
Great hotel next to PETRONAS Towers. Very high quality.
4 out of 5
by A verified traveller

Better options in the area

Posted 14-Jul-2014
Not a bad hotel just not great compared to what's close by.
4 out of 5
Recommended
for Everyone
by A verified traveller

Good hotel for KLCC visit

Posted 11-Jul-2014
Pros: Comfortable and convenient to KLCC
Cons: Some of the food quality in the Trader's club could have been better, but overall it was fine.
Location: KLCC, Petronas towers, shopping mall via hotel shuttle in 4 minutes.
This hotel is very comfortable and the staff are good - mostly a really pleasant stay. The Club room was nice and the Trader's Club service was very good. The food quality in the Club was fairly good, but not the highest level, but the staff there made up for it. I would recommend the club level as you get breakfast, generous afternoon tea and then evening drinks and large spread of food from 5-7. If you use this to have all of your meals while in KL it pays for itself. I was there for 3 nights and spent about 15 dollars for food the entire trip!
5 out of 5
Recommended
for Everyone
by A verified traveller from Sydney

Great View

Posted 09-Jul-2014
Extremely friend staff, very helpful every step of the way. The pool in the SkyBar is amazing with great view to the Petronas towers. Very short walk to Petronas mall and the station.
4 out of 5
Recommended
for Families
by A verified traveller from New Zealand

Friendly staff, great location

Posted 08-Jul-2014
Pros: Location was great and very much enjoyed having the breakfast, afternoon tea etc at club room. Very friendly staff
Had a lovely time, friendly staff, great club room facilities. Close to KLCC and Aquatica, and we only found out about the walkway to Sungei Wang/Bukit Bintang area on the last couple of days else would have used that much more too. Probably not what I would choose again though with family. We had a suite and my son slept on the couch made up as a bed, no room for an extra pull out bed or anything, so only suitable for one child and a small one at that bc it's not that wide (he is 6 years old and fell off the first night poor tyke!). The pool is ok but not as good as an outdoor one or one with child facilities, it is too deep for my son to stand up in and as he is not a strong swimmer it wasn't that great for us. Overall though a lovely hotel, if I wasn't pregnant or had my son with me I would have enjoyed it much more!
5 out of 5
Recommended
for Business Travellers
by A verified traveller from New York, NY

Top-notch hotel in a convenient location

Posted 08-Jul-2014
Cons: Best to scrub the tub even though it may look clean
Location: Good access to KLCC and Pavillion as well as adjoining shopping malls
The room was spacious considering that it's right next to KLCC. The bed was amazing - not too firm or soft - with clean linens and properly made up. Shower is superb with great water pressure. AC was not too cold or warm and very queit. The location is great - sky walk to Pavillion (max 5 mins) and directly linked to KLCC. The only complaint I have is about the bathtub which was not properly cleaned after (presumably) the previous guest's stay.
5 out of 5
Recommended
for Everyone
by A verified traveller from melbourne, Australia

Wow what a view!

Posted 07-Jul-2014
Pros: Service, location, comfort and excellent value for money
Location: The hotel is also well located - a short walk to KLCC or along the raised undercover walkway to Bukit Bintang and all its shopping and restaurants.
I recently stayed at Traders Hotel on a business trip. Originally I was supposed to be in KL for a long weekend of touring around but ended up having to work. From the moment I arrived until I left, my stay was fantastic. I was given a room on the 23rd floor which had the most spectacular view of the Petronas Towers - morning and night. It's one of the best value hotels I've stayed in - a decent wifi connection is included in your room rate. Rooms are extremely comfortable, modern and spacious. Staff are extremely helpful from front desk, concierge, Sky Bar and valet. And the Sky Bar is definitely worth a visit - lovely cocktails and great views - although it can get rowdy on Saturday night.
5 out of 5
Recommended
for Everyone
by A verified traveller from Sandhurst, UK

Great hotel , central location, staff great.

Posted 04-Jul-2014
Pros: Staff were wonderful
Cons: Nothing significant
Location: Aquarium , Petronas Towers, Conference Centre. 2 very large shopping malls all less than 5minutes walk .
Very nice hotel , location great for access to Petronas Towers . Close to shops and many resturants. Ten minute covered walk way to nearest light rail station. Two major shopping malls again accessed without having to go out in the rain or sun . Other attractions close by.