Ratings based on 599 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
88% of guests recommend
3.8 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Miami, FL

Clean, solid hotel in heart of Chinatown

Posted 26-Jan-2015
Pros: Shower, free water bottles, clean rooms
Cons: More comfortable beds
Location: Shopping in Chinatown, visit Central Market, buy street food
Swiss Inn was a good value for the money, and located just in front of one of the main Chinatown shopping streets. The beds were a little uncomfortable (though I am picky about beds), but the bathroom was nice, and everything was very clean. Hotel provided free water bottles daily, as well as free wifi. Certainly not a luxury hotel, but a good option for budget travellers.
2 out of 5
by A verified travellerfrom 横浜/日本

入口の場所が分かりずらく、事前に入口の経路の確認または案内図が必要なホテルです

Posted 10-Jan-2015
Pros: ベットは大きさもシーツも良好でよく眠れました。ロケーションは中華街の中にあるので交通の便は良いです。入口はわかりずらいですが。また一階に併設されている飲食店の食事が20%OFFになる特典がありました。空調はとても良いものでした。
Cons: 露店がひしめき合った場所にあるため、入口の案内図が必要です。シャワールームのアメニティは二人分のシャンプーとコンディショナー、ボディソープをつけてほしいものです。スリッパも常設してほしいと思いました。窓がないので、空気清浄器や芳香剤などをつけたほうが良いと思います。照明は問題ありません。
Location: まわりがチャイナタウンなので買い物には困りません。スーツケースを持って歩くのは難しい場所です。
部屋が小さく、窓もなく、設備も最小限でした。寝るためだけの小さな部屋とい感じで3つ星と2つ星の中間のような印象を受けました。ベットの大きさと部屋の清掃状態は良いのですが、長期滞在はしたくありません。ビジネス向けだと思います。価格に対してのお得感も感じませんでした。
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice and clean

Posted 27-Dec-2014
Very nice and clean hotel It is located in the center of chinatown shopping street, and can easily get access to taxi.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Singapore

Good value stay

Posted 26-Dec-2014
Pros: The hotel is newly furnish. The room is nice and comfortable. Very convenient location. Pasar malam and food street just right In frfront of the hotel
Cons: Hotel should provide toothpaste and toothbrush.
Location: You can visit the night market and food street just by using the 2 exits of the hotel. Very convenient
The Inn have 2 entrance, one facing the Petaling Street and the other ( just behinds) facing Jalan Sultan. The hotel does not provide any parking but there is one multi story carpark opposite the Inn along Jalan Sultan. You only pay M$ 15 for overnight/1 day parking. The Inn's location is very convenient, the entrance facing Petaling Street a night market and it a food/eating street at the other exit along Jalan Sultan. The family room is comfortable and clean. The interior is nicely furnish. Walking distance to Central market and bus terminal. I will go back again when I visit KL again.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Singapore

Great stay

Posted 26-Dec-2014
Unknown to me, i was greeted by the manager himself, very humble & usher my family to our rooms.Hotel staff very help full. Have a great breakfast, good locations near to everywhere we wanted to visit.
3 out of 5
by A verified travellerfrom Thailand

Problem with deposit

Posted 22-Dec-2014
Pros: good location
The requirement for a deposit was not made known when booking. I wanted to pay in cash but when they "verified" the card the room rate plus the deposited was debited to the card immediately. It was not returned on checkout and took 7 days for the card to be credited.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Australia

Convenient clean accommodation

Posted 11-Dec-2014
Walking distance to transport. Room neat and tidy . Air conditioning great. Mini fridge in the room. Toilet a little close to the glass shower partition. Breakfast was good, we stayed 4 nights.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Amsterdam

Goed hotel

Posted 27-Nov-2014
Pros: Personeel 24 u p.d. aanwezig.Restaurant. Petalingstreet. Goede en nette kamers. Internet in het hele gebouw.
Goed hotel. Personeel 24 uur p.d aanwezig voor hulp en vragen. Petalingstreet, China Town voor de deur. Hop on Hop off bus voor de deur. Bagage opslag. Taxi service. Tegenover Han Travel Tours. 5 min. lopen naar Sentral Market. Credit/Debitcard, cash, maestro.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom USA

Good location

Posted 23-Nov-2014
Pros: - Good location (China town) - Helpful and friendly staff. - Cleanliness - Room floor is laminated wood and tiles instead of carpet.
Cons: - Noisy air conditioning - Noisy bathroom ventilation fan - TV pictures are not clear on all channels - same for the other room TV. - WI-FI
Location: Because the hotel is in China town there are many food stalls, restaurants, and shops selling knock-off brands around.
Check-in and out were quick. Room WI-FI connection was generally stable with some unexpected disconnects. Connection speed was a little slow, but usable. The deluxe room bathroom had a sliding glass door separating the shower area to keep the rest of the bathroom dry. A family room has a big open floor space, but the shower area has no sliding glass door. Breakfast was served at the hotel restaurant and had a few selections of western and local foods. They tasted OK.
5 out of 5
Recommended
for Couples
by A verified travellerfrom Frankfurt

Gutes Hotel mitten in Chinatown, sehr zu empfehlen

Posted 16-Nov-2014
Pros: die Lage, mitten in KL's Chinatown mit zahlreichen Essens-Ständen & Restaurants + Night Market, zum Busterminal (Pudu Sentral) nur 10 Min. zu Fuß
Cons: das Bad könnte größer sein, da ich teilweise Probleme hatte mich umzudrehen (bei normaler Statur)
Location: KL Chinatown
Insgesamt haben wir 3 Nächte im Swiss Inn in Kuala Lumpur verbracht und waren mit dem Hotel sehr zufrieden. Das Personal war auch nett, allerdings teilweise überfordert bei Rückfragen zu helfen.