Ratings based on 315 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
86% of guests recommend
3.8 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by Roger from ACT Australia

Great place to stay in Petaling Street

Posted 09-Apr-2014
Pros: Clean, friendly, great location. Excellent breakfast.
Cons: The Air conditioning struggled at night so the room was a bit warm. Only thing that could be improved.
Enjoyable 3 night stay right in the middle of Chinatown.
5 out of 5
Recommended
for Everyone
by Kiira from Estonia

Convenient! Young couple with an infant.

Posted 04-Apr-2014
Pros: Location, breakfast, good balance between price and quality, rooms are not the biggest but they have solved it with good interior solutions,
Cons: They don't have baby cots (we had our traveling cot).
I booked this hotel because of its great location in the Chinatown. I thought that the hotel is only accessible from the Sultan street. But it turned out that it is also connected directly to Petaling street through the building! So its easy to access with the taxi (what was important for us because of the amount of luggage and the baby+stroller) and convenient to go shopping to the Petaling street. They also had a fridge, that worked (not like most of the hotels that have those toy fridges). Breakfast was abundant and they changed something every day! It was my third time in KL and next time when i will be coming back i will stay there again for sure!
5 out of 5
Recommended
for Everyone
by A verified traveller

Awesome Experience

Posted 24-Mar-2014
Pros: it is centrally located, great staff and comfortable rooms.
The hotel staff was very welcoming and we were explained everything very well.
5 out of 5
Recommended
for Everyone
by ken F from Norwich England

Great location

Posted 23-Mar-2014
Right in the heart of China town. Easy to get about, my wife had difficulty walking so it was ideal.
3 out of 5
by shelly from melbourne

rooms need maitenance

Posted 22-Feb-2014
Great location Very nice staff Our room was tiny with no ambience. Tiny window, the toilet sewage could be smelt. The base of the toilet needs resealing.
3 out of 5
Recommended
for Everyone
by Traveler

Good Location and Clean

Posted 14-Feb-2014
Right on Petaling St. in the middle of Chinatown and the room was very clean. The hotel breakfast was nice. The room size was small.
3 out of 5
Recommended
for Everyone
by Janet from Myy

Good hotel with easy access to public transport

Posted 02-Feb-2014
The staff is very welcoming and helpful. Easy access to public transport and there is plenty of chinese food stall.
3 out of 5
Recommended
for Everyone
by Tony from liverpool

Swiss Inn Chinatown

Posted 31-Jan-2014
Pros: The central location and staff.
Cons: cleanliness in the rooms could be improved.
Location: There is ample shopping and food experiences available within the immediate area. The hotel is also near to bus and rail terminals
The hotel is centrally located within Chinatown and is an ideal base for visiting the sites in and around Kuala Lumpur. Although the area around the hotel looks a bit seedy I never experienced any problems. There is a wide variety of street food and cafe/restaurants in and around the hotel. The snacks in nearby Central Market were superb.
5 out of 5
Recommended
for Everyone
by kim

This traveller left a rating score only Posted 27-Jan-2014
4 out of 5
Recommended
for Everyone
by A verified traveller

Good Location in Chinatown

Posted 15-Jan-2014
Pros: Cleanliness and location
Cons: Clearer Directions to move around the 2 sections
Location: Good and inexpensive local food Walking distance to an India temple and historical Chan clan temple
Quick Check-in. Easy access to good local food even during early hours in the morning like 6am and around midnight.