Shangri-La Hotel - Kuala Lumpur (Kuala Lumpur, Malaysia)

Rooms & Rates

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Room type

Deluxe room


		37 square meters (398 square feet). 1 kingDesk. Television with cable/satellite channels. Complimentary wireless Internet access. Laptop-compatible safe. Complimentary newspapers. Minibar. Shower. Bath amenities include phone, hair dryer, and makeup/shaving mirror. Bathrobes and slippers. Blackout drapes/curtains, clock radio, and hypo-allergenic bedding. Air conditioning.

Executive Room


		One king or two twin beds. 40 square meters (430 square feet). City views. Flat-screen TV, high-speed Internet access, and laptop-compatible safe. Minibar, and complimentary bottled water. Marble bathroom with shower, separate deep soaking bathtub, telephone, scale, bathrobes, and slippers. Complimentary nightly turndown service with fruit basket.

Horizon Executive


		One king or two twin beds. 44.5 square meters (480 square feet). City views. Flat-screen TV, high-speed wireless Internet access, and laptop-compatible safe. Minibar, and complimentary bottled water. Marble bathroom with shower, separate deep soaking bathtub, telephone, scale, bathrobes, and slippers. Complimentary nightly turndown service with fruit basket and chocolates. Guests have access to the Horizon Club, which serves complimentary breakfast, afternoon tea, evening cocktails, and all-day refreshments. Other privileges include complimentary pressing of two suits, complimentary high-speed Internet access at the Horizon Club workstations.

Premier Room


		One king or two twin beds. 42 square meters (450 square feet). City views. Flat-screen TV, high-speed Internet access, and laptop-compatible safe. Minibar, and complimentary bottled water. Marble bathroom with shower, separate deep soaking bathtub, telephone, scale, bathrobes, and slippers. Complimentary nightly turndown service with fruit basket.

Apartment Suite


		One king or two single beds. City view. Located on floors 18-21. 80 square metres (861 square feet). Separate living room and guest bathroom. Cherry wood furniture. Cable/satellite TV with premium channels and DVD player. Multi-line phone with voicemail. High-speed Internet access. Kitchenette. Rice cooker. Microwave. Coffee/tea maker. Toaster. Hot Plate. Bathroom with separate shower and deep soaking bathtub. Bathroom phone. Bathrobes. Hair dryer. Complimentary toiletries. Iron/ironing board. In-room safe (accommodates laptop).

Horizon Club Suite - Club Benefits


		80 square meters (861 square feet). 2 double beds. Desk. In-room safe (accommodates laptop). Cable/satellite television channels. Multi-line phone. Voice mail. Clock radio. Minibar. Complimentary bottled water. Coffee/tea maker. Marble bathroom with shower, separate deep soaking bathtub, telephone, scale, bathrobes, and slippers. Iron/ironing board. Complimentary newspaper. Blackout drapes/curtains. Welcome amenities. Turndown service. Air conditioning. Smoking permitted. Includes access to Horizon Club Lounge with breakfast and evening cocktails, wireless Internet access, and parking.

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Hotel Policies & Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

Know Before You Go

Advanced reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. There are no room charges for children 12 years old and younger who occupy the same room as their parents or guardians, using existing bedding. All guests staying in hotel guestrooms must be registered with the hotel. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Policies

Pets not allowed
Check-out time is Noon
Check-in time starts at 2 PM
American Express accepted
Diners Club accepted
MasterCard accepted
Visa accepted

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Airport shuttle fee: MYR 320 per vehicle (one way)
- Deposit: MYR 400 per night
- An early check-in fee will be charged
- A late check-out fee will be charged
- Buffet breakfast fee: MYR 76.56 per person (approximate amount)
- Rollaway bed fee: MYR 140 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Property Amenities

Swimming pool - outdoor
Poolside bar
Swimming pool - children's
Spa tub
Steam room
Sauna
Concierge desk
Complimentary newspapers in lobby
Health club
Coffee shop or café
Room service (24 hours)
Bar/lounge
Restaurant(s) in hotel
Parking (free)
Self parking
Limo or Town Car service available
Banquet facilities
Ballroom(s)
Business center
Multiple small meeting rooms
Exhibit space
Multiple large conference rooms
Event catering
Audio-visual equipment
Cell phone/mobile rental
Secretarial services
Business services
Computer rental
Internet access - wireless
Express check-in
Porter/bellhop
Express check-out
Doorman/doorwoman
Security guard
24-hour front desk
Safe-deposit box at front desk
Multilingual staff
Total number of rooms - 662
Hair salon
Gift shops or newsstand

Currency exchange
Medical assistance available
Beauty services
Dry cleaning/laundry service
Babysitting or child care
Coffee in lobby
Shoe shine
Air-conditioned public areas
Elevator/lift
Number of floors - 28
Umbrella
Tennis on site
Wedding services
Floor butler
Shopping center shuttle (complimentary)
Technology support staff
Designated smoking areas
Grocery/convenience store
Tours/ticket assistance
Computer station
Laundry facilities
Valet parking
Self parking (free)
Valet parking (surcharge)
Free guest parking only during stay
Garden
Pool table
Luggage storage
Train station pickup (surcharge)
Area shuttle (complimentary)
Conference center
Shopping on site
Airport transportation (surcharge)
Supervised child care/activities
Breakfast available (surcharge)
Technology helpdesk
Television in lobby
Tour assistance
Wireless (high-speed) Internet access - complimentary

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Rooms

The 662 guestrooms offer flat-screen TVs with complimentary premium channels, complimentary wireless and wired Internet access, and laptop-compatible safes. Other amenities include minibars, refrigerators, and complimentary bottled water. Marble bathrooms have telephones, scales, bathrobes, and slippers. Complimentary nightly turndown service includes fruit baskets and chocolates.

Room Amenities

Cable/satellite television channels
Hypo-allergenic bedding available
Complimentary newspaper
Air conditioning
Blackout drapes/curtains
Voice mail
Multi-line phone
Minibar
Coffee/tea maker
Complimentary bottled water
Wake-up calls
Daily housekeeping
Turndown service
Bathroom phone
Shower only
Bathroom scale
Extra towels/bedding in room
Makeup/shaving mirror
In-room massage available

Sewing kit
Slippers
Bathrobes
Complimentary toiletries
Hair dryer
In-room childcare (surcharge)
Electronic/magnetic keys
Welcome amenities
In-room safe (laptop compatible)
Iron/ironing board
Clock radio
Desk
Rollaway beds available
Cribs (infant beds) available
Smoking permitted
Wired high-speed Internet access (complimentary)
ESPN
Wireless high-speed Internet access (complimentary)

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Dining

Lemon Garden Café - In this buffet-style restaurant, individual theater kitchens serve Malay, Indian, Chinese, Italian, and Continental dishes, with a tandoori oven, large seafood tank, wood-burning oven, and indoor herb garden. The adjacent coffee bar serves specialty coffees, freshly baked breads, croissants, and cakes. Open from early morning until late evening.

Shang Palace - A grand red door, a replica of Beijing's Forbidden City's Duan Gate, leads into this opulent Cantonese restaurant. An intricate wall carving of nine dragons, a gallery lined with timber columns, and numerous works of art continue the Imperial theme. Serving dim sum and classic Cantonese and Chinese dishes for lunch and dinner.

Zipangu - Styled like a Tokyo brasserie, this contemporary restaurant features a walk-in wine and sake cellar and a cigar lounge. A glass wall separates the main dining area from the kitchen, allowing diners to watch chefs in action. Three open-kitchen counters prepare sushi, grilled dishes, and kappou specialties. Open for lunch and dinner.

Restaurant Lafite - Dark-marble columns lead into a circular dining area with curved ivory and gold curtains, spherical lights, and shimmering glass beads hanging from the ceiling. The cuisine is contemporary French with Asian twists, and vegetarian options are available. Open for lunch and dinner (closed Sundays and public holidays).

Lobby Lounge - Floor-to-ceiling windows overlook a garden with tropical fauna and fountains. Musicians perform on a raised fiber-optic stage. Specialty coffees, teas, snacks, and cocktails are served from mid-morning until late evening.

Arthur's Bar & Grill - A perfect place for social gatherings, this Manhattan-style bar and grill serves a variety of beverages from refreshing beers to signature cocktails and an extensive list of wines served by the glass, complemented by a selection of international and local cuisine.

Lemon Garden 2Go - The design of this coffee area incorporates acid-treated copper, stainless steel, glass, and curved flooring with zebra ribs. A boat-shaped serving station offers drinks and snacks to eat on the premises or to take away. Open from early morning until mid-evening.

Poolside Terrace - Canopied by sun umbrellas and surrounded by landscaped gardens, this poolside bar serves beverages, snacks, and local fare. Open from mid-morning until early evening.

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Recreation

Golfing nearby
Golf - driving range nearby
Racquetball/squash nearby
Running track/path nearby
Pilates classes/instruction nearby

Yoga classes/instruction nearby
Aerobics on site
Swimming on site
Tennis on site

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Spa

Massages

Verified Reviews: All guest reviews are verified as submitted by our customers and reflect their stay at Shangri-La Hotel - Kuala Lumpur

4.7

out of 5

avg. guest rating

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Showing 1 - 10 results (of 82) · See more Shangri-La Hotel - Kuala Lumpur reviews

Tony L from Sydney, Australia

5.0

out of 5

“Highly Recommended !”

Highly recommended. clean comfortable rooms, great service, close to all the shopping centres in KL !

David J from Staffordshire UK

5.0

out of 5

“Fantastic Stay”

Stayed here in November 2011. We had booked a club room but were given a free upgrade to a suite on the 26th floor. Room and view were excellent. Staff could not be more helpful or friendly. The free afternoon tea and later drinks and snacks were all of excellent quality and came in with the price of the room. The breakfast is extremely comprehensive and good quality. The hotel is about a ten minute walk from the KL Tower and the Petronas Towers. There are bars, clubs and restaurants in the imediate area. The light railway/tram was within a five minute walk and you could travel all around from this station. would definately stay here again.

Nightlife

The Sky bar at the Traders hotel is worth a visit for the fantastic views.

Kathryn D from Australia

5.0

out of 5

“Luxurious but friendly place to stay”

This hotel is beautifully designed and quite luxurious. It has a large garden and pool area, that are tranquil and quiet despite being the heart of the city. The rooms are large and the beds are very comfortable . The buffet breakfast is truly amazing - such a huge choice of hot and cold foods from all around the world. The staff are very helpful and friendly - a very pleasant place to stay in KL.

Naomi D from Hawaii

5.0

out of 5

“Totally loved my experience at the hotel!!!!!”

The facilites and services were excellent!!!!

peter t from Point Cook, Victoria, Australia

5.0

out of 5

“we r now organising our friends 2 go with us next year”

If u have the opertunity to be asked 2 up-grade 2 the Horizon Club do so, they spoil the hell out of u Angie & her staff were of the highest order If u r lucky enough to B greated by man named Ali then your stay will B gr8 not 2 say the rest of the greeting staff were fantastic

Area recommendations

SHOPPING

Dining

Hakka Restaurant a big open chinise restaurant, great food & selection + 20 rng Long necks

A Traveller from London, UK

5.0

out of 5

“Great price for a 5 star hotel”

Spent 5 nights here. Quality is top notch. Service is fantastic. Highly recommend this hotel!

Andrew Q from Brisbane, Australia

4.0

out of 5

“Beautiful Hotel”

Shangri La KL is a beautiful hotel without a doubt. The staff are more than helpful and so serving and generous. The beds are to die for and its just a pleasure to stay in. Raja Chulan and Bukit Nanas monorail are only a 5 min walk away and an abundance of bars and restaurants are directly across the road. A 5min walk down to Petrona Twin Towers and easy access to taxi's to get you anywhere!

Getting around

All the horror stories that you read about getting taxi's... I'm sure at some stage they are true but I traveled on my own and caught atleast 10 taxi's during my visit without a problem at all. Just be firm and confident... always say meter first and then where you are going. If you don't feel comfortable, you can get taxi's from your hotel which are blue in colour. They are about twice the price of a standard taxi but are very clean and easy to use and you can travel without a problem.

What to pack

If you intend on shopping... pack light!! Buying clothes is so cheap and you will want to room to bring stuff home. Even during winter it is pretty warm so pack clothes for a warm climate! Alot of the bars and clubs require you to wear closed shoes not just thongs.

Shopping

Shopping is unbelievable. Bukit Bintang will make your eyes boggle. You have Pavilion, Fahrenheit, Lot 10, BB Plaza and Star Hill shopping centres which cater for the high end of Louis Vuitton, Tiffany, Burberry, Guess to great everyday local KL brands, all the way to street stalls. China Town is great for the traditional Asia street markets that are a ball of fun. You also have great shopping centres such as Mid Valley Mall, Suria KLCC and Times Square..

Mark R from Melbourne Australia

4.0

out of 5

“Good hotel in an average location”

The Shangri La Hotel is excellent value for money and the buffet breakfast whilst not cheap by Malaysian standards wasexceptional. The pool was a nice area to relax in but the gym and spa is restricted to those over 18. The hotel is conveniently located to the Menara Tower and the surrounding gardens are worthwhile exploring. The hotel is a fifteen walk to the David Wangi train station which takes you several stops to Chinatown and the Central Market area. The hotel is a fifteen minute walk in the other direction to the central Bintang Walk area where all the major shops are - it's worth going to the Pavilion Shopping Centre basement for the food court which provides very good meals at excellent value - it is worthwhile going to the cinemas on level 5 of the Pavilion Shopping Centre - ticket prices are considerably cheaper than Australia. Food is also cheap in the Central Market complex on the 2nd level. The butterfly park is lovely for kids as well as the nearby orchid gardens.

A Traveller from Perth Australia

5.0

out of 5

“Will definitely revisit this hotel”

We had a lovely time at the hotel and will definitely go back.

Area recommendations

A visit to Chinatown is a must. The KLCC is also only a short walk away.

NnN SP from London

5.0

out of 5

“perfect for KL”

This hotel deserves it's high status on trip advisor. Exceptional servic, care and attention to detail.

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Showing 1 - 10 results (of 82) · See more Shangri-La Hotel - Kuala Lumpur reviews

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