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Sheraton Krakow Hotel

Ul. Powisle 7 Krakow, 31-101 Poland

Located right next to the Wawel castle with a unique Atrium and glass roof.

The heart of Krakow
Sheraton is located on the bank of Wisla River near famous Wawel Castle with stunning views to both. Hotel is located just a 10-minute walk away from the Old Town and a famous Kazimierz district. Show more
Restaurant and bar
The Olive Restaurant serves both Polish specialties and Mediterranean cuisine and SomePlace Else is lively sport bar with Tex-Mex cuisine & garden terrace.
Free Internet
Sheraton Krakow offers free Internet access for all hotel and meeting guests. Hide

GUEST REVIEWS

4.7out of 5

Expedia Guest Rating

99%

of guests recommend

TripAdvisor Traveller Rating

TripAdvisor Traveller Rating

TripAdvisor provides an assessment of hotel quality based on more than 40 million reviews & opinions from real travellers. The traveller rating represents an average of individual ratings for this hotel.

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Rooms & Rates

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Please complete the highlighted fields below. The check-out date must occur after the check-in date. Please change the date. Date format should be dd/mm/yy. Please provide the ages of children below. The check-in or check-out date is prior to the current date. The check-in date cannot be after 29/06/2013. The check-out date cannot be after 29/06/2013. The check-in date is missing. Please add the check-in date. The check-out date is missing. Please add the check-out date.
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Room type  
Classic Double Room
1 king2 twin28 square meters. Desk. Television with satellite channels and pay movies. Wired and wireless Internet access (surcharge). Laptop-compatible safe and in-room safe. Complimentary newspapers. Minibar. Ensuite bathroom includes bathtub with handheld showerhead. Bath amenities include phone, hair dryer, and complimentary toiletries. Bathrobes. Blackout drapes/curtains, hypo-allergenic bedding, and iron/ironing board. Air conditioning.
Deluxe Double Room
1 king2 twinDesk. Television with satellite channels and pay movies. Wired and wireless Internet access (surcharge). Laptop-compatible safe and in-room safe. Complimentary newspapers. Minibar. Ensuite bathroom includes bathtub with handheld showerhead. Bath amenities include phone, hair dryer, and makeup/shaving mirror. Bathrobes and slippers. Blackout drapes/curtains, hypo-allergenic bedding, and iron/ironing board. Air conditioning.
Classic Single Room
1 king2 twin28 square meters. Desk. Television with satellite channels and pay movies. Wired and wireless Internet access (surcharge). Laptop-compatible safe and in-room safe. Complimentary newspapers. Minibar. Ensuite bathroom includes bathtub with handheld showerhead. Bath amenities include phone, hair dryer, and complimentary toiletries. Bathrobes. Blackout drapes/curtains, hypo-allergenic bedding, and iron/ironing board. Air conditioning.
Deluxe Single Room
1 king2 twinDesk. Television with satellite channels and pay movies. Wired and wireless Internet access (surcharge). Laptop-compatible safe and in-room safe. Complimentary newspapers. Minibar. Ensuite bathroom includes bathtub with handheld showerhead. Bath amenities include phone, phone, and hair dryer. Bathrobes and slippers. Blackout drapes/curtains, hypo-allergenic bedding, and iron/ironing board. Air conditioning.
Club Single Room
1 king2 twin28 square meters. View of the river. Desk. Television with satellite channels and pay movies. Complimentary wired and wireless Internet access. Laptop-compatible safe and in-room safe. Complimentary newspapers. Minibar and complimentary bottled water. Ensuite bathroom includes bathtub with handheld showerhead. Bath amenities include phone, hair dryer, and complimentary toiletries. Bathrobes. Blackout drapes/curtains, hypo-allergenic bedding, and iron/ironing board. Air conditioning. Non-Smoking.
Club Double Room
1 king2 twin28 square meters. View of the river. Desk. Television with satellite channels and pay movies. Complimentary wired and wireless Internet access. Laptop-compatible safe and in-room safe. Complimentary newspapers. Minibar and complimentary bottled water. Ensuite bathroom includes bathtub with handheld showerhead. Bath amenities include phone, hair dryer, and complimentary toiletries. Bathrobes. Blackout drapes/curtains, hypo-allergenic bedding, and iron/ironing board. Air conditioning. Non-Smoking.
Junior suite
1 king2 twin44 square meters. View of the river. Desk. LCD television with satellite channels and pay movies. Complimentary wired and wireless Internet access. Laptop-compatible safe and in-room safe. Complimentary newspapers. Minibar and complimentary bottled water. Ensuite bathroom includes bathtub with handheld showerhead. Bath amenities include phone, hair dryer, and complimentary toiletries. Bathrobes. Blackout drapes/curtains, hypo-allergenic bedding, and iron/ironing board. Air conditioning. Non-Smoking.
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Hotel Policies & Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

Know Before You Go
  • All guests staying in hotel guestrooms must be registered with the hotel.
Policies
  • Pet fee charged at hotel/condo
  • Small pets only
  • Minimum check-in age is 18
  • Early departure fee charged
  • Check-out time is Noon
  • Check-in time starts at 3 PM
  • Pets accepted
  • Pet policy - dogs and cats only
  • Maximum number of pets per room - 2
  • Pet maximum weight in kg is 25
  • American Express accepted
  • Barclaycard accepted
  • Diners Club accepted
  • JCB International accepted
  • MasterCard accepted
  • Visa accepted
Fees
  • The following fees and deposits are charged by the property at time of service, check-in, or check-out.
    • Self parking fee: PLN 75 per day (in/out privileges)
    • Airport shuttle fee: PLN 95 per vehicle (one way)
    • Pet fee: PLN 200 per room, per stay
    • Fee for in-room high-speed Internet (wired): PLN 59 (for 24 hours, rates may vary)
    • Fee for in-room wireless Internet: PLN 59 (for 24 hours, rates may vary)
    • Hot and cold buffet breakfast fee: PLN 89 per person (approximate amount)
    • Rollaway bed fee: PLN 120 per night
  • The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Mandatory Fees and Taxes
  • The following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out.
    • A tax is imposed by the city: PLN 1.60 per person, per night
  • The above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change.

Accessibility Options

  • Accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Handicapped parking
  • In-room accessibility

Property Amenities

  • Swimming pool - indoor
  • Sauna
  • Complimentary newspapers in lobby
  • Fitness facilities
  • Restaurant(s) in hotel
  • Room service (24 hours)
  • Coffee shop or café
  • Parking (surcharge)
  • Parking garage
  • Ballroom(s)
  • Business center
  • Banquet facilities
  • Computer rental
  • Audio-visual equipment
  • Secretarial services
  • Total number of rooms - 232
  • Safe-deposit box at front desk
  • Multilingual staff
  • 24-hour front desk
  • Porter/bellhop
  • Express check-out
  • Doorman/doorwoman
  • Security guard
  • Express check-in
  • Number of floors - 5
  • ATM/banking
  • Gift shops or newsstand
  • Babysitting or child care
  • Currency exchange
  • Laundry facilities
  • Dry cleaning/laundry service
  • Patio
  • Barbecue grill(s)
  • Shoe shine
  • Air-conditioned public areas
  • Elevator/lift
  • Umbrella
  • Number of bars/lounges - 2
  • Breakfast available (surcharge)
  • Suitable for children
  • Wedding services
  • Coffee in lobby
  • Tour assistance
  • Garden
  • Luggage storage
  • Parking limited (surcharge)
  • Year Built - 2004
  • Number of restaurants - 2
  • Meeting facilities size (meters) - 500
  • Number of meeting/conference rooms - 8
  • Number of buildings/towers - 1
  • Airport transportation (surcharge)
  • Tours/ticket assistance
  • Wireless (high-speed) Internet access - complimentary
  • Wired (high-speed) Internet access - complimentary
  • Wheelchair accessible

Rooms

Televisions come with satellite channels and pay movies. High-speed (wired) Internet access (surcharge) is provided along with multi-line phones and in-room safes (accommodate laptops). Coffee/tea makers are provided. Bathrooms include bathtubs with handheld showerheads, bathrobes, complimentary toiletries, and hair dryers. Minibars and air conditioning are also included. Hypo-allergenic bedding, extra towels/bedding, and wake-up calls can be requested. Cribs (infant beds) and rollaway beds are also available. A nightly turndown service and housekeeping are provided.

Room Amenities

  • Pay movies
  • Hypo-allergenic bedding available
  • Air conditioning
  • Blackout drapes/curtains
  • Multi-line phone
  • Voice mail
  • Minibar
  • Coffee/tea maker
  • Wake-up calls
  • Daily housekeeping
  • Extra towels/bedding
  • Turndown service
  • Private bathroom
  • Bathrobes
  • Complimentary toiletries
  • Hair dryer
  • Bathroom phone
  • Handheld showerhead
  • Bathtub only
  • Sewing kit
  • Satellite television service
  • In-room safe (laptop compatible)
  • Electronic/magnetic keys
  • Desk
  • Iron/ironing board
  • Rollaway beds available
  • Cribs (infant beds) available
  • Wireless high-speed Internet access (surcharge)
  • In-room massage available
  • Climate control
  • Complimentary newspaper
  • In-room safe
  • Wired high-speed Internet access (surcharge)

Dining

Sheraton Krakow Hotel has a restaurant serving breakfast, lunch, and dinner. 24-hour room service is available.

Sheraton Krakow Hotel, Krakow,  Poland, Dining Restaurant

Recreation

  • Golf - driving range nearby
  • Ice skating nearby
  • Rowing or canoeing nearby
  • Kayaking nearby
  • Tennis nearby
  • Racquetball/squash nearby
  • Running track/path nearby
  • Yoga classes/instruction nearby
  • Golfing nearby
  • Bicycle rentals on site
  • Swimming on site

Verified Reviews: All guest reviews are verified as submitted by our customers and reflect their stay at Sheraton Krakow Hotel

4.7
out of 5
avg. guest rating
Hotel service:
4.7
Hotel condition:
4.8
Room cleanliness:
4.8
Room comfort:
4.7
Location:
4.6
Neighbourhood:
4.6
99%

of guests recommend

out of 115 reviews

Write a review of this hotel

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A Traveller from Ottawa Canada
4.0
out of 5
Recommends this hotel
Posted 18 Dec 2011

“Wonderful pillows”

Within 5 minutes walking distance to the castle and the river and a short 15 minute walk to the central market. A beautiful hotel, great service. You'll need a taxi from the train station or airport , but after this you can walk to most of the key locations in town.

What to pack
Lots of cobble stone streets everywhere. They are beautiful but really hard on your feet if you walk all day.bring really comfortable shoes and a wind breaker as you are near the river.
A Traveller from Leicester, united kingdom
5.0
out of 5
Recommends this hotel
Posted 7 Nov 2011

“5 stars well deserved”

this was an excellent hotel where we stayed for 5 days in November. it was somewhat business orientated but that aside exceptionally pleasant. the breakfast brought seperately is expensive but offers a wide selection which should suit everyone. the hotel is located on the river just outside the old town,which is a 10 minute walk away. it is right next to the castle. the staff all spoke excellent english and were always pleased to help but never overbearing which i have found at some other 5 star hotels

A Traveller from istanbul
3.0
out of 5
Recommends this hotel
Posted 31 Oct 2011

“Customer is always RIGHT.”

The hotel staff and management is not flexible for the expectations of the GUESTs. They are very keen on THEIR rules.

Area recommendations
Radisson Krakow
A Traveller from London
5.0
out of 5
Recommends this hotel
Posted 28 Oct 2011

“Magnificent hotel”

This hotel was excellent - but then what else would you expect from a 5* Shareaton. It was set at the foot of the royal palace but still an easy 10minute walk to the main market square. The on-site sports bar was a great hit with my husband and served enough cocktails to keep me happy too.

A Traveller
5.0
out of 5
Recommends this hotel
Posted 11 Sep 2011

“Great location, very friendly staff”

This is a hotel I would totally recommend to both Polish and non-polish speaking visitors. The staff was friendly, and very helpful. The rooms very good size, it was nice to sleep in a king size bed. Food was very tasty. Location was perfect. 5 minutes to Wawel, 10 minutes to Rynek, yet a quiet area where you felt safe and comfortable. Would definitely stay there again.

A Traveller from UK
5.0
out of 5
Recommends this hotel
Posted 22 Aug 2011

“Great value, but not in the centre of the old town.”

Could not ask for a cleaner, more spacious hotel, the staff were very professional and if only it were a little closer to the main square it could not be faulted at all. All the sights are within walking distance (The old town is about a 10 to 15 min walk) so it is relatively central, but coming back later at night you feel safer taking the main well lit routes. Krakow is a great city break, and food and drink prices appear very affordable.

Area recommendations
The main market square area with the cloth hall is fantastic all day or night for people watching with outside tables at hundreds of cafes, restaurants and bars, just sitting and watching the world go by. Even with a Champions League fixture in town one evening everything felt safe and everyone well mannered in the main square.
Dining
Try something new, we went to CK Dezerter and for just a few pounds had Pork Knuckle with horseradish sauce ... we stuck to Polish food even though there are many Italian restaurants and really enjoyed trying the local dishes. You can eat very cheaply for under £10 a head and get a great local meal.
A Traveller from Nottingham
5.0
out of 5
Recommends this hotel
Posted 16 Aug 2011

“Sheraton Comfort as expected”

Expected a comfortable clean and spacious room and wasn't disappointed. Staff welcoming and couldn't have been more helpful. Location near enough to sites without being noisy. An added bonus- Sheraton was last pick up on 'Crackow tour' bus so were last on and nearly first off on trips to Auschwitz and Wieliczka salt mines. Only minor complaint was security bit like Fort Knox. Key card only allowed you up to own floor so meeting friends 2 floors up from us proved eventful. Good value for money on whole, breakfast a ltitle bit pricey. Would stay at Sheraton Krakow again.

Shopping
The cloth market for all the local crafts.
Anne from Expat living in Dresden, Germany
5.0
out of 5
Recommends this hotel
Posted 15 Jun 2011

“Magical Krakow”

We lwere amazed and delighted with Krakow. Not too crowded, filled with history and beauty. We want to go back and go back often. A magical city. The Krakow Sheraton was wonderful, in a great location, and the staff was helpful and friendly. Thank you for such a great trip.

Area recommendations
The Old Ctiy was marvelous, Kamieriez was dirty, but worth it. The Ghetto was haunting and a requirement.
Ian Ri from London, England
5.0
out of 5
Recommends this hotel
Posted 24 May 2011

“WOnderful weekend break”

The hotel exceeded our expectations. An excellent restaurant offering good cooking and good portions. Right next door was a comfortable bar with a wide range of cocktails. We could have eaten in the hotel every evening without a second thought and happily moved across to the bar for the rest of the evening. The hotel and bar staff were unfailingly polite and helpful and spoke excellent English. As a five star hotel they have a high standard to maintain and I can happily say that they more than met those standards and I would certainly recommend it for travellers to Krakow.

A Traveller from london
5.0
out of 5
Recommends this hotel
Posted 27 Apr 2011

“Excellent hotel”

The hotel is worth its name. Everything was excellent, especially the staff. They were all very helpful. The gym is well equipped, the bar and restaurant really nice and the room spacious and comfortable.

Sheraton Krakow Hotel

Ul. Powisle 7 Krakow, 31-101 Poland

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Nearby Points of Interest

  • Smok Wawelski Statue - 0.4 km / 0.2 mi
  • Krakow Philharmonic - 0.4 km / 0.2 mi
  • Dragon's Den - 0.4 km / 0.2 mi
  • Planty - 0.4 km / 0.3 mi
  • Wawel Cathedral - 0.4 km / 0.3 mi
  • Wawel Castle - 0.5 km / 0.3 mi
  • Archbishop's Palace - 0.6 km / 0.3 mi
  • St. Francis of Assisi Church and Monastery - 0.6 km / 0.4 mi
  • Jagiellonian University - 0.7 km / 0.4 mi
  • Collegium Maius - 0.7 km / 0.4 mi
  • National Museum - 0.7 km / 0.5 mi
  • Holy Trinity Church - 0.8 km / 0.5 mi
  • Church of St. Wojciech - 0.8 km / 0.5 mi
  • Jagiellonian Library - 0.8 km / 0.5 mi
  • Town Hall Tower - 0.8 km / 0.5 mi

Location Highlights

  • University nearby
  • Water nearby
  • In historical district
  • On river
  • In city center

The preferred airport for Sheraton Krakow Hotel is Krakow (KRK-John Paul II - Balice) - 9.2 km / 5.7 mi.

Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.

Distances are displayed to the nearest 0.1 mile and kilometre.

Nearest Major Airport:

  • Krakow, Poland (KRK-John Paul II - Balice)

Area:

Old Town, Krakow, Poland: Cafés, shops, and magnificent medieval buildings create a magical experience in the vast Main Market Square, the heart of Krakow’s Old Town. Landmarks around the square include the 500-year-old Cloth Hall, with lively market stalls, and the 14th-century St. Mary’s Basilica, home to the world's largest Gothic altarpiece. Each hour, a bugle call from atop St. Mary’s resounds throughout Old Town.

Sheraton Krakow Hotel

Ul. Powisle 7 Krakow, 31-101 Poland

Most recent booking for this hotel: less than 14 hours ago.
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