Ratings based on 566 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
98% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveller

Posted 16-Jul-2015
Cons: Hotelhalle /Bar zu groß, annonym & wirkt kalt auch das Restaurant hat uns nicht gerade gefallen!
Schöne Stadt Mit vielen interessanten Kirchen alle Fussläufig zum Hotel!!!!!!!!
Comment from Hotel Management
18-Jul-2015 by Magdalena Piskorska, Hotel Management
Dear Guest, We appreciate you taking the time to write your comments regarding your recent stay with us. I would like to sincerely apologize for the situation you experienced in the bar and hope this will not affect your general experience in Krakow. On behalf of our entire staff here at the Radisson Blu we would like to thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely, Magdalena Piskorska Manager On Duty 665 761 678
2 out of 5
by A verified traveller from 123

Staff has bad attitude- lack if care

Posted 13-Jul-2015
The staff has lack if care towards the guests what is a shame as the hotel has a great location and nice facilities.
Comment from Hotel Management
25-Jul-2015 by Joanna, Front office Manager, Hotel Management
Dear 123, It is our priority to deliver high quality service to all our guests. I am very sorry to hear that we failed at some point with you. Wish you only a positive experiences in your future travels!
5 out of 5
Recommended
for Everyone
by A verified traveller from Wien

Tolles Hotel

Posted 29-Jun-2015
Pros: Betten, Lage.
Cons: Die Badezimmer Utensilien könnten hochwertiger bzw. Eco sein. Zum Frühstück fehlte mir Haferflockenbrei. Die Handtücher könnten flauschiger sein.
Location: Perfekte Lage
Absolut empfehlenswert! Sehr angenehm und gut gelegen.
Comment from Hotel Management
02-Jul-2015 by Joanna, Front Office Manager, Hotel Management
Thank you for comments. We hope to see you again
5 out of 5
Recommended
for Everyone
by A verified traveller from Cotswolds

Great location, staff extremely helpful

Posted 22-Jun-2015
Great location close to the main square in an accessible, clean and fun area. Excellent staff who went out of their way to help us.
Comment from Hotel Management
03-Jul-2015 by Rafał, Front Office Supervisor, Hotel Management
Dear Caroline, Thank you for such good feedback. I hope we will have a pleasure to host you again!
5 out of 5
Recommended
for Everyone
by A verified traveller from NYC

Great hotel within the old town but not too close.

Posted 01-Jun-2015
Pros: Great professional staff, clean lobby and hallways. Comfy rooms.
Cons: Shower system is a little impractical and could be improved.
Location: Strategic location, right across from a park, tourist locations all within walking distance.
Great hotel located a few steps away from the best parts of the old town, but far enough where you don't have to listen to nightlife all night.
Comment from Hotel Management
18-Jun-2015 by Joanna, Front Office Manager, Hotel Management
Thank you for your comment. Yes we have great location in Krakow. Hope to see you again!
3 out of 5
Recommended
for Everyone
by A verified traveller from U.K.

Brilliant location.

Posted 23-May-2015
Pros: Location, location, location.
Cons: Getting slightly shabby (carpets grubby). Housekeeping staff need to sharpen up if it is to deserve a 5 star rating.
Location: Short pleasant walk through park to main square and restaurants.
Hotel in best location, short walk through nice park to main square, restaurants/bars etc. Everywhere within walking distance. Really helpful/efficient reception and bar staff. Rooms pleasant and functional. Business rooms (pay for upgrade) have Nespresso coffee machines and better views. Unexciting breakfast buffet, better and more economical to breakfast in local restaurants.
Comment from Hotel Management
18-Jun-2015 by Joanna, front Office Manager, Hotel Management
Thank you for your comments. We do our best and I'm glad to hear that you enjoyed our services. Hope to see you again!
5 out of 5
Recommended
for Everyone
by A verified traveller from London

Great hotel near to city centre

Posted 06-May-2015
Can't fault this hotel. Excellent staff excellent position great breakfast food, brilliant room. Highly recommended.
Comment from Hotel Management
18-Jun-2015 by Joanna, front Office Manager, Hotel Management
Thank you. I hope we will have a pleasure to host you again in the future
5 out of 5
Recommended
for Everyone
by A verified traveller

Fantastic as always!

Posted 06-May-2015
Pros: Fantastic as always!
Cons: Fantastic as always!
Location: Fantastic as always!
Fantastic as always! Utrolig bra! *super standard *super service *spa *treningssenter *super frokost *alt
Comment from Hotel Management
18-Jun-2015 by Joanna, front Office Manager, Hotel Management
And we will do our best to keep it this way. Thank you!
4 out of 5
Recommended
for Everyone
by A verified traveller

Citynära

Posted 04-May-2015
Mkt bra centralt hotell med nära till alla sevärdheter, museum och resturanger.
Comment from Hotel Management
18-Jun-2015 by Joanna, Front Office Manager, Hotel Management
Yes, our location is our great selling point! Thank you for your comment
4 out of 5
Recommended
for Getaway With Friends
by Aina Kersti

Posted 02-May-2015 on Hotels
Comment from Hotel Management
18-Jun-2015 by Joanna Front Office Mgr, Hotel Management
Thank you for high rating
Comment from Hotel Management
18-Jun-2015 by Joanna Front Office Mgr, Hotel Management
Thanks for high rating :-)
Comment from Hotel Management
18-Jun-2015 by Joanna Front Office Mgr, Hotel Management
Thank you for good rating
Comment from Hotel Management
18-Jun-2015 by Joanna Front Office Mgr, Hotel Management
Thank you for good note