Ratings based on 449 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
98% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveller

Good, but not the best in krakow

Posted 20-Oct-2014
Pros: Big business room, clean hotel
Cons: The staff need to be more generous if you are a big customer.
Location: Great location... 5 minutes walk from main square.
We stayed here for 4 nights and reserved rooms for guests for our wedding. I paid extra to get upgraded to a business room, which was nice and spacious. However it's the best hotel I have stayed in krakow, and I wasn't offered any discount or a complimentary upgrade in spite of the fact that I booked 7 more rooms for guests for 3-4 nights each and the fact that we were getting married.... Just goes to show they are inflexible. They don't acknowledge the fact that you have spent a lot of money on them. Housekeeping was average. No swimming pool. Otherwise the business room was big and the hotel was clean overall. Very close to the main square, but we were offered a room which faces other rooms in the hotel.... A big let down considering you spend so much.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Coventry

Good standard hotel near to Castle and Sqaure

Posted 15-Oct-2014
Pros: Position
All the staff were polite and nothing was any trouble to them. Check in quick ,bar staff always cheerfulsnd room cleaners nothing to much to heal our stay.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Glasgow, Scotland

Ideal Hotel

Posted 04-Oct-2014
Pros: It was comfortable and peaceful with delightful, helpful staff at reception and in the restaurant.
Cons: I was very happy with the hotel as it is.
Location: The hotel is situated across from the park, a short distance from the main square in Krakow and from the Wawel Castle and Cathedral.
We spent four nights at the hotel and enjoyed the various tourist attractions in and around Krakow.
Comment from Hotel Management
10-Oct-2014 by Nino, Hotel Management
Dear Belle, Thank you for the review. I am happy that you enjoyed your time in Krakow. Hope to see you soon back with us. With the very best regards, Nino General Manager
4 out of 5
Recommended
by Tovefrom Stavanger

bra beliggenhet

Posted 16-Sep-2014 on Hotels.com
Bra beliggenhet, god service, fine rom, kun en negativ ting å si, og det var den ubehagelige eimen av heste urin utenfor hotellet.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Hessen

Tolles gehobenes Hotel in Zentrumsnähe! Sehr ruhig

Posted 06-Sep-2014
Tolles Hotel, mit hervorragendem Komfort in den Zimmern. Frühstücksbüffet mit gutem Angebot, wenn auch Service nicht wirklich zufriedenstellend.
Comment from Hotel Management
03-Oct-2014 by Nino, Hotel Management
Vielen herzlichen dank das Sie die Zeit genommen haben,Ihrer Kommentare mit uns zu teilen. Ich hoffe das ich Ihnen bald wieder zu begrüßen. Mit den besten Grüßen aus Krakau, Nino General Manager
5 out of 5
Recommended
for Couples
by A verified travellerfrom cheshire

Nice hotel in great location

Posted 14-Aug-2014
Pros: As above
Cons: Cleaning of the tiles in the bathroom was grubby around the bath, not a major issue but noticeable
Location: Very close to the market square and all that entails, restaurants and bars and the park which is very peaceful right opposite.
Everything was fine our parents however were disappointed with the lunch they had. The breakfast however was very good with multiple choices. The hotel staff were friendly and helpful throughout our stay. We will definitely return to Krakow and should the hotel be available we will again stay here.
Comment from Hotel Management
03-Oct-2014 by Nino, Hotel Management
Dear Rob, Thank you for your review. I am sorry to hear that your parents did not like the lunch. It is really great to read that our staff were able to help you. Hope to see you soon again, With the very best regards, Nino General Manager
5 out of 5
Recommended
for Getaway With Friends
by Hannahfrom Stockholm

Perfekt läge i Krakow

Posted 14-Aug-2014 on Hotels.com
Hotellet har ett toppenläge i Krakow med allt inom gångavstånd. Rummen var rena och fräscha. Frukosten var dock dyr, det finns ett toppen frukostställe precis runt hörnet från hoteller till en tredjedel av priset.
5 out of 5
Recommended
for Families
by Ilatirrafrom SUOMI

Posted 14-Aug-2014 on Hotels.com
Hotelli oli jopa parempi kuin ennen matkaa sen kuvittelin olevan. Tosin tiskillä se vaihdettiin vielä astetta parempaan huoneeseen, business classiin. Huone oli todella suuri, ja hyvin varusteltu.Hotelissa oli perus kuntosali (HUOM!! SAUNA), jossa sai pohkeet kivasti kipeiksi :) Aamiainen oli hyvätasoinen, tosin matkamme aikana sen sisältö oli aina samanlainen, poislukien viikonloppuna lisätty kuohuviiini. Pienenä miinuksena oli se, että kun meni hotellista ulos, nenään pisti vastapuolella olena yleisen toiletin haju. Tai sitten se haju tuli tiheään ohi menevistä hevosista? Pieni haitta siis.
5 out of 5
Recommended
by A verified traveller

Bra beliggenhet

Posted 12-Aug-2014 on Hotels.com
Gåavstand til severdigheter
Comment from Hotel Management
09-Oct-2014 by Nino, Hotel Management
Thank you for the comment With best regards Nino General Manager
5 out of 5
Recommended
for Everyone
by A verified travellerfrom UK

Good central hotel

Posted 12-Aug-2014
Pros: Staff are helpful and efficient, rooms comfortable and well equipped, very good standard of breakfast buffet, well equipped gym.
Location: Easy walking to most of tourist attractions and numerous good restaurants.
Whilst primarily a business hotel, the Radisson is just as suitable for a holiday as it is a few minutes walk from the central square and Wawel hill.