Ratings based on 464 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
98% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Manchester

Great hotel near Old Town

Posted 11-Feb-2015
Location: Handily placed for the Old town and Central market square and also the Wawel castle
We arrived very late on Saturday night and within 10 minutes both rooms were sorted and we were checked in. On the Sunday we were late for breakfast and thought that we wouldn`t get anything but after the waitress had a few words with reception we were given a great breakfast and a large sundae glass full of fruit topped with cream to finish.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom montreal

Great location

Posted 09-Feb-2015
Great location halfway between the Castle and the square. Walk to either in minutes. Rooms are modern And comfy but there are still smoking rooms. Some light Smoke smell occasionally. Food was good. Nice bar area to relax
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Newcastle, Australia

Everything was of an exceptional standard.

Posted 20-Jan-2015
Pros: Everything was to our liking.
Cons: Can't think of anything.
Location: The hotel was close to the places of interest within the town and the restaurants were all within comfortable walking distance.
From the time we arrived we were made welcome and the assistance of the staff gave us assurance that our stay would be a pleasant one. The upgrade, the invitation to the General Managers farewell celebration and presentation and the facilities were beyond expectation. Our stay great.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Budapest

Good downtown hotel but needs work

Posted 05-Jan-2015
Pros: Location
Cons: Breakfast, room service, and a new lounge.
Location: Old town, Jewish district, shopping.
I have stayed at several Radisson Blu hotels and found them excellent. This one however is not at that same level mainly due to the quality of the breakfast, the lounge, and the room service. I ordered room service twice and found the food was pedestrian at best. In fact, my wife and I both ordered salmon on the second night and we got salmon but not what was on the menu. It was supposed to be a garlic tagliatelli noodle with veggies but instead came with chickpeas and a white sauce. Not appetizing but because it was late we ate it anyway. Should have gone with the burger. The breakfast is not high quality and is a standard Euro buffet with meats, cheeses, and packaged scrambled eggs and badly cooked bacon. Omelets are available but overcooked and not appealing. The room was quiet and located well for the city. This is not a bad hotel but for the price it is not up to the Blu standards. I think with some changes it could be quite nice, but currently needs some work.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Atlanta

Just outside Krakow old city

Posted 29-Dec-2014
Pros: The location worked well for us. We had internet access.
Cons: We chose not to have breakfast because it was very expensive.
Location: It's a convenient walk to the castle as well as to the old square.
We spent two nights at this hotel. The hotel seemed new, and everything worked well. The walk to the central square took around 10 minutes. The hotel is also convenient to the tram that goes to the museum in Schindler's factory.
5 out of 5
Recommended
for Everyone
by A verified traveller

December break

Posted 24-Dec-2014
Brilliant hotel in a brilliant place, really clean, helpful staff and lovely surroundings
5 out of 5
Recommended
for Getaway With Friends
by Karifrom Egersund

Helt fantastisk!

Posted 23-Nov-2014 on Hotels.com
Helt fantastisk.. Hyggelig og service-minded personell som gjorde alt for at gjesten skulle ha det bra.
4 out of 5
Recommended
for Getaway With Friends
by A verified traveller

Flinke damer i spaavdelingen.

Posted 18-Nov-2014 on Hotels.com
Veldig bra spabehanling, god frokost. Likte ikke at det ikke var frokost inkl. Og vi brukte mye tid i innsjekk pga hotellansatt prøde å selge oppgradering av rom som var rimlig på nett. Så turen ble mye dyrere.
5 out of 5
Recommended
for Families
by A verified traveller

This traveller left a rating score only Posted 11-Nov-2014 on Hotels.com
5 out of 5
Recommended
for Couples
by Paulfrom Chesterfield

Excellent Hotel, facilities and Staff

Posted 23-Oct-2014 on Hotels.com
We had a slight issue with our room on arrival smelling of cigarette smoke but this was resolved immediatly and we were very happy with the staff responce! This is a beautiful hotel with exceptional facilities. Im a perfect location for a city break as it is right on the edge of the main square in Krakow. We loved our stay in this hotel and will most certainly use it again.