Ratings based on 207 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
98% of guests recommend
4.8 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller from Coventry

Good standard hotel near to Castle and Sqaure

Posted 15-Oct-2014
Pros: Position
All the staff were polite and nothing was any trouble to them. Check in quick ,bar staff always cheerfulsnd room cleaners nothing to much to heal our stay.
5 out of 5
Recommended
for Everyone
by A verified traveller from Glasgow, Scotland

Ideal Hotel

Posted 04-Oct-2014
Pros: It was comfortable and peaceful with delightful, helpful staff at reception and in the restaurant.
Cons: I was very happy with the hotel as it is.
Location: The hotel is situated across from the park, a short distance from the main square in Krakow and from the Wawel Castle and Cathedral.
We spent four nights at the hotel and enjoyed the various tourist attractions in and around Krakow.
Comment from Hotel Management
10-Oct-2014 by Nino, Hotel Management
Dear Belle, Thank you for the review. I am happy that you enjoyed your time in Krakow. Hope to see you soon back with us. With the very best regards, Nino General Manager
5 out of 5
Recommended
for Couples
by A verified traveller from cheshire

Nice hotel in great location

Posted 14-Aug-2014
Pros: As above
Cons: Cleaning of the tiles in the bathroom was grubby around the bath, not a major issue but noticeable
Location: Very close to the market square and all that entails, restaurants and bars and the park which is very peaceful right opposite.
Everything was fine our parents however were disappointed with the lunch they had. The breakfast however was very good with multiple choices. The hotel staff were friendly and helpful throughout our stay. We will definitely return to Krakow and should the hotel be available we will again stay here.
Comment from Hotel Management
03-Oct-2014 by Nino, Hotel Management
Dear Rob, Thank you for your review. I am sorry to hear that your parents did not like the lunch. It is really great to read that our staff were able to help you. Hope to see you soon again, With the very best regards, Nino General Manager
5 out of 5
Recommended
for Everyone
by A verified traveller from UK

Good central hotel

Posted 12-Aug-2014
Pros: Staff are helpful and efficient, rooms comfortable and well equipped, very good standard of breakfast buffet, well equipped gym.
Location: Easy walking to most of tourist attractions and numerous good restaurants.
Whilst primarily a business hotel, the Radisson is just as suitable for a holiday as it is a few minutes walk from the central square and Wawel hill.
5 out of 5
Recommended
for Everyone
by A verified traveller from NJ

Excellent hotel

Posted 29-Jul-2014
Defiantly will stay again Excellent service Nice room
Comment from Hotel Management
06-Aug-2014 by Nino, Hotel Management
Dear Yona, Thank you very much for your comments I am very happy to hear that you enjoyed your stay with us. Hope to see you soon. With the very best regards from Krakow, Nino General Manager
5 out of 5
Recommended
for Everyone
by A verified traveller from florida

Best hotel we stay on our trip

Posted 29-Jul-2014
Pros: They treated us very well and could not have been nicer and more accommodating.
Cons: None
Location: Walking distance to all the old city attraction .
Excellent hotel The go out of the way to make you welcome
Comment from Hotel Management
06-Aug-2014 by Nino, Hotel Management
Dear Dov, Wow, what a excellent comment, thank you so much. Hope that you will soon return to us again. With the very best regards, Nino General Manager
5 out of 5
Recommended
for Everyone
by A verified traveller

Friendly staff

Posted 20-Jul-2014
Great location, friendly staff, comfortable bed. Enjoyed my stay and wanted to stay longer!
Comment from Hotel Management
06-Aug-2014 by Nino, Hotel Management
Dear Andy, Thank you for your comments. I really hope that the next time you can stay longer with us. See you soon. With the very best regards from Krakow, Nino General manager
4 out of 5
Recommended
for Everyone
by A verified traveller from sheffield

Good location

Posted 17-Jul-2014
Pros: Location
Cons: Breakfast
Location: Restaurants in the square, reasonably priced and good food.
Staff at radisson were extremely helpful. Location is excellent, 5 minute walk to centre and to other sites. Breakfast was pretty mediocre on the hot side but cold Selection was reasonable. Didn't use the spa etc. we paid an upgrade fee for a better room and that was worth it as it included breakfast and daily uk paper. Would stay again because of location but hotel doesn't feel luxurious.
Comment from Hotel Management
06-Aug-2014 by Nino, Hotel Management
Dear verrcr, It has been a pleasure having you as a guest of our hotel. I would like to thank you for taking a moment of your time and sharing the experience you had while staying with us. I have past your comments regarding our breakfast to our chef. With the very best regards, Nino General Manager
5 out of 5
Recommended
for Everyone
by A verified traveller from Essex

Two brothers in Krakow

Posted 07-Jul-2014
Pros: Smart, clean, comfortable, location to main squares in Krakow
Cons: Not really
Location: 7 minutes walk from main squares, great restaurants, great food & drinks really reasonable. Horse drawn carriages in the squares, really buzzing
My brother & I live on different sides of the globe and when getting together for the first time in 16 years decided to a weekend away. When booking it some months back I was looking for a decent standard hotel that 2 sixty odd years old could feel ok with. I have stayed in other Radisson Blu hotels before. so had a reasonable expectation. and was not disappointed.
Comment from Hotel Management
06-Aug-2014 by Nino, Hotel Management
Dear Chris, Thank you very much for your comments. I am happy that you and your brother liked your stay with us. Hope to see you both soon, With the very best regards, Nino General Manager
5 out of 5
Recommended
by A verified traveller

This traveller left a rating score only Posted 25-Jun-2014 on Hotels.com