On the beach, white sand, sun-loungers, beach umbrellas

Reviews of Lanta Riviera Resort

3 out of 5
Lanta Riviera Resort
90/4 Moo 2 Saladan, Ko Lanta, Krabi

Reviews

6.4
Rating 10 - Excellent. 3 out of 31 reviews" "
Rating 8 - Good. 10 out of 31 reviews" "
Rating 6 - Okay. 9 out of 31 reviews" "
Rating 4 - Poor. 7 out of 31 reviews" "
Rating 2 - Terrible. 2 out of 31 reviews" "

6.0/10

Cleanliness

5.6/10

Staff & service

5.8/10

Property conditions & facilities

Reviews

8/10 Good

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

rachelle, G

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unfriendly staff, good location
Great beach front location, rocks at low tide in water are not a problem at all for swimming and this beach is lovely, way better than long or Dao if you like your beaches laid back. Pool was really high in chemicals and stung to swim in and badly laid out, strange access etc. Breakfast included was really average and a battle every morning to actually get anything. Staff are not nice and our highlight was being told on the 30th that unless we paid to attend a New Year's Eve party we had to leave the hotel with no refund of our prepaid accomodation for the next 4 days. I tried to reason with them and finally said it was illegal and would contact police at which point they backed off. They also couldn't find our expedia booking when we arrived. Motorbike we rented there was clapped out and wouldn't give us two helmets. We spent all our time and money at Coco Eco next door with great pool, food and staff. Lanta Riviera have no concept of service or hospitality and staff at collocated freedom bar are no better. Head nth down to meeting point bar only a few mins walk !

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

2/10 Terrible

Liz, Bangkok

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Con artists
We booked and pre-paid online. We were told on arrival that no rooms were available. Instead of apologizing, we were treated as if we were trying to cheat the staff. The first thing we heard when we walked to the desk was a "What?" from the desk manager. Then we were asked to 'prove' our booking, but received hostile refusals to be able to use the internet to show the confirmation email. When we were eventually accommodated, the room was noisy, being next to the bar and restaurant. The bed was tiny for two people, the room was damp and dirty and had lots of insects. The water occasionally shut off and so we couldn’t use the toilet or the shower. We had no sleep and no apology. At 9pm we were disturbed by another rude and hostile manager knocking on the door, we were marched to the internet room and asked again to 'prove' our payment and booking. We set about doing so on the computer I was directed to sit at, this manager then promptly left my husband alone with the internet room supervisor as the manager seemed to be 'too busy’ to deal with us. We were offered no compensation or refund. We left in the morning after a very unhappy and restless night. We got the feeling that this resort hotel is run for block-booked tour groups which maybe means that they are usually full. Perhaps because of this they don't feel they need to cater for independent tourists, even the ones who have paid in advance for their service.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Great little spot!!
We loved Koh Lanta so very much! We'd return in a heart beat. We loved the hotel too; it was in a terrific spot. The staff were fabulous. The rooms were great, comfy beds & very clean. Plumbing in bathroom lacking slightly, but it's to be expected. The freedom bar attached is AMAZING!

4/10 Poor

VGN, Montana

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid this Hotel
I stayed for 2days they never cleaned my room.I never got a towel.The freedom Bar was loud sudo Ragga bar people milled around late drinking and playing pool.The room with fan only was really hot hard to sleep in.The pool did not look clean and most of the chairs were broken.I had better service in Burma and cleaner rooms.It was close to the beach.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Cheap Charlie but ok
Spent 6 nights in their cheapest bungalow, 800 Thb a night. Nothing special, friendly staff and ok food, but pricey. The massage hut was excellent though, had a massage every day and it was great.

8/10 Good

Dröfn

Liked: Property conditions & facilities, room comfort
Veldig fin beliggenhet, fine rom og omgivelser
Veldig kult hotell basert på små hus og leiligheter, veldig bra beliggenhet på stranda, helt fint basseng, bar og restaurant på hotellet med helt OK mat. Frokosten er litt kjedelig, men grei. Det som trekker litt ned er servicen som ikke er spesielt bra, litt vanskelig å få de til å vaske rommet, men generelt er det rent og fint på området. Veldig fint, velholdt og frodig hage som omlukker hotellet som gjør det veldig hyggelig. Passer bra for både par og familier, mye barer og restauranter på stranden, scooter leie på hotellet og grei beliggenhet i forhold til å komme seg rundt på øya.
Stayed 11 nights in Mar 2020

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr schönes gepflegtes Resort. Traumhafte Parklandschaft. Freundliches Personal. Kommen gerne wieder.
Stayed 7 nights in Dec 2019

6/10 Okay

Sara

Travelled with group
Disliked: Property conditions & facilities
Fint hotel med god beliggenhed.
Fint hotel, men desværre fremstår det lidt slidt. Hotellet ligger perfekt beliggende og der er masser af restauranter i nærområdet. Morgenmaden er lkke specielt god, men billig.
Stayed 3 nights in Nov 2019
Response from k on 7 Dec 2019
Thanks for the comment The resort is renovated every year, with the American set breakfast. Give you a holiday pleasure.

6/10 Okay

Cajsa

Liked: Room comfort
Disliked: Staff & service
Bra hotell dock lite dyrt
5 nätter, bra pool, helt ok frukost, väldigt bra läge på khlong kong beach

10/10 Excellent

Nadia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the resort and freedom bar are top :) I have just loved my stay

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

maetin, Danmark

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Happy hollyday
Hyggeligt hotel kørt af familie hvad gør det super hyggeligt i forhold til Ibis Hua hin. Dejligt tæt ved stranden hyggelig bar og spise sted med udsigt over strand og havet. Det rum vi havde valgt var ikke det rum vi fik først så Vi valgte at tag det bedste de havde for 3000 bath ekstra, hvad vi ikke fortryder.. Og de ting som vores rum ikke virkede blev ordnet hurtigt og med et smil det var modsat på Ibis. Vi og i må anbefale et spise sted nær vores hotel kaldt tree sisters der spiste vi to gange om dagen hver dag og alt er bedre lige fra smag kvalitet med skønne smil og super service... Vi lejet en knallert for 200 bath pr. Dagpå vores hotel og det kan klart anbefales. Dog brugte vi kun poolen en gang deres rensning system var mega dårligt og alt for meget klor...vi havde begge hud irretiation 2 dage efter. De burde bruge det samme system som Ibis deres pool var vi i hver dag.
Vores værelse D6
Ko Lanta riviera resort pool
The bar room
The bar room

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service
Backpacker
Bodde i 2 Etg, likte meg veldig godt her. Bra plassering, rett ved stranden og strandbarer...

8/10 Good

Mikko, Helsinki

Good, but not perfect:(
+Great location, right by the beach. +Pool is always plus if you get tired of getting sand everywhere -No maintenance....if something gets broken it stays that way. Very nice resort, but rundown. -Cleaning very slow. Had to wait my room to be cleaned for 4hours.

4/10 Poor

Eliisa, Finland

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 yötä/hotellihuone
Uima-allas oli kiva ja siisti, hotellin ravintolan ruoka oli hyvää ja edullista, ranta oli ihan vieressä. Palvelu oli jokseenkin huonoa ja huoneen siivouksen sai vain pyydettäessä.

6/10 Okay

Julie Therese Vedvik, Oslo

Liked: Property conditions & facilities
Familievennlig sted i vakre omgivelser:)
Jeg og sønnen min på 8 var der i 10 dager. Veldig fine omgivelser og hyggelig sted å være.

6/10 Okay

Verified traveller

Disliked: Staff & service
utmärkt läge
Ligger ungefär i mitten av alla beacher.

4/10 Poor

Monika, Stockholm

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Ok Hotell med dåligt läge
Helt ok hotell m fina bungalows men ligger helt off på rätt sunkig strand. Man får ta Tuk Tuk 20 min till Long Beach eller Klong Dao.

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service
Bra hotell
Nöjd

2/10 Terrible

Peter, Koh Lanta

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ekstraordinært dårligt
Rod i receptionen, de nægtede, at jeg havde booket et Super De Luxe værelse, selv om jeg kunne fremvise bestilling o bookingnummer. Fuldstændig ligeglade og uinteresserede gav de mig et dårligt og beskidt værelse med en ventilator i loftet. Kun fordi jeg insisterede og simpelthen belejrede receptionen blev jeg til sidst kørt ind på naboresortet Coco, hvor jeg så til gengæld blev godt behandlet og fik et ok værelse.

4/10 Poor

Michael, Stuttgart

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dreckiges Zimmer, keine Klimaanlage
Dreckiges Zimmer, keine Klimaanlage, grimmiges Personal

4/10 Poor

mr ville, finland

Liked: Staff & service
Disliked: Cleanliness, room comfort
kohtuullinen matalan budjetin paikka
Siisteys ei oikein ollut kohdallaan. Huoneesta puuttui jostain syystä tv. Ilmastointia en saanut säädettyä sopivaksi ja se puhaltaa suoraan sänkyyn.

8/10 Good

Verified traveller

Disliked: Staff & service

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Disliked: Room comfort
Für Badeurlaub nur bedingt geeignet!
Super Bungalowanlage am Strand mit guten muslimischen Restaurant und Bar! Einfache Zimmer leider ohne Kühlschrank( warme Getränke) und ohne Tv! Sauberkeit beim Erstbezug gut, geputzt schlecht Bad nicht geputzt! Pool eigentlich einer, eher klein! Im Meer gleich extrem steinig,weit raus schwimmen nicht möglich! Da Gezeiten,bei Ebbe nur Steine und bei Flut wenig Strandbreite !

6/10 Okay

Håkan

Ok!
Hyffsad bungalow, den vi bodde i var ganska sliten, sned badrumsdörr som inte gick att stänga men hotellets läge uppvägde det. Supermysig bar (freedom bar) vid stranden, trevlig och rolig personal på hotellets restaurang.

6/10 Okay

titi91, idf

Liked: Cleanliness
Disliked: Property conditions & facilities
Pas mal. je recommande
Le wifi capte uniquement au bord de la piscine. Dc dans presque aucune chambre. Le debit de l eau etait vraiment faiblard... Galere pour la douche. Pareil pour les autres vacanciers. Bonne situation de l hotel. Je conseil de traverser la route et de marcher 300m pour manger pour 1euros les pad thai car a l hotel cest mini 2.5euros

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Je ne ferais pas la publicité à mes amis
Je suis en vacance avec une lady thaïe, le restaurant est moyennement bon mais les serveurs et serveuses sont très souriants et sympathiques. Concernant la chambre, après réclamation, possibilité de changer pour une avec clim. moyennant supplément excessif. Après marchandage, le supplément est diminué d'1/5. Chambre quasi identique mais avec clim. au lieu d'un gros ventilateur. Sur notre séjour, la literie a été changée une seule fois, habituellement elle est changée chaque jour. Très belle piscine et la plage a proximité immédiat. Malgré tout, je ne ferais pas la publicité à mes amis pour le logement. Cause : coût excessif. Pour service égal, possibilité de trouver beaucoup moins cher.

8/10 Good

Daniela

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Tolle Bar, unmotiviertes HotelPersonal
Sehr nette Anlage, mit Pool und direkter Strandlage. Leider ohne Liegestühle am Strand. Hotelpersonal war sehr unmotiviert und mässig freundlich. Wifi nur in der Pool Aera. Sehr coole Freedom Bar mit sehr nettem Personal. Super Plätzchen für tolle Sonnenuntergänge. Per Tuk Tuk oder Taxi ist man in ca. 15min in Saladen, wo man einkaufen oder essen gehen kann. Abends im Hotel gar nichts los, abgsehen von der coolen Freedom Bar ;-) super Massagen und nette Tauchschule im Resort vertreten.