Ratings based on 72 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
94% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from Kuala Lumpur

That extra mile from the hotel team!

Posted 20-Aug-2014
5 days was not enough. Super friendly team running the hotel with excellent pool with a slide(adult size!). Spent the whole first day gushing on that surprise cake that was placed in our room for my friend's BIRTHDAY! Together with a card personally signed by staff.
4 out of 5
Recommended
for Everyone
by A verified traveller from Malaysia

Comfortable hotel near to beach

Posted 18-Aug-2014
Comfortable, clean, friendly staff, convenient location and good facilities. Spa package is well worth the money
5 out of 5
Recommended
for Everyone
by A verified traveller from Singapore

Quiet hotel with good facilities.

Posted 14-Aug-2014
Pros: Quiet and clean.
Cons: Do replace the beach towel after you've collect them. Also have 1 more extra bottle of conditioner.
Location: Slight walking distance from main rd, can go for massage and dinning.
Was there for 4 days 3 nights. Staff were pleasant and helpful. The place is as clean as can be with no mosquito. Wifi signal was good and internet speed acceptable. We had a little problem getting to reception/room service through the phone when our safe box is low batt, but that was quickly resolved. Behind the hotel was a farm like place where there was constant chirping on 1 night, but it's isn't very loud so we didn't have any problem with it. Overall it has been a pleasant experience.
4 out of 5
Recommended
for Families
by A verified traveller from surrey

Good hotel for families.

Posted 19-Jul-2014
Pros: Staff
Although the hotel was very good it is definetley for families as the pool can get quite noisy , there is also major building work going on just accros the road that spoilt our evening meal with the noise.
5 out of 5
Recommended
for Everyone
by A verified traveller from S'pore

Wonderful stay !

Posted 02-Jul-2014
Friendly staff, delicious & wide variety of buffet breakfast. Beds were comfortable, although pillows were too soft for my liking ( but not a big problem) close proximity to mini marts, restaurants, massage parlours etc....
4 out of 5
Recommended
for Everyone
by Rendall from Singapore

Clean, spacious, more than as expected when arrive

Posted 30-Jun-2014
Laid back place for a getaway vacation from the busy city
5 out of 5
Recommended
for Everyone
by Fakhra from Sydney

Fantastic Hotel, Great Spa

Posted 23-Jun-2014
Pros: It looks new and is well kept. there are no dinghy spots anywhere. the lobby is lovely. the restaurant and breakfast area is gorgeous. location
Cons: Sadly, I don't think they can do much about noisy guests :(
Location: It's about a minutes walk from the main road, few minutes to the beach. There are shops, stores, pharmacy and stores right across.
We had a wonderful stay at Centara. Prior to the stay I communicated with the hotel regarding transport and they were prompt in email replies. I asked them to organise pick up from airport and the hotel rep was waiting at arrivals with our name. Check in was smooth, we were welcomed with a delicious cool drink and cold towels. The receptionist showed us around the hotel re breakfast area, pool, gym spa and took us to the room. I had read in some reviews this was being done but this was my first experience of actual service itself. I thought it was great that a staff member actually walks with you (albeit brief and short) to show the place. Breakfast was good, though I didn't like the quality and flavor of Asian selections. Do try the spa. I had the best experience! I got the three hour Winnalee package. It was AMAZING, real pampering. wonderful service!
4 out of 5
Recommended
for Everyone
by Karen from Singapore

Great for families with young kids

Posted 19-Jun-2014
Our 2 kids loved the pool with the slide and the kids club! We stayed in the pool access room and will definitely choose that option again. The gym was well maintained. Hotel location is very convenient with a Thai pancake stall, street food and massage salon right next door. Just one setback- we were sent a bill in our last night charging us for our room upgrade which we already paid for on check-in. But that was quickly resolved.
5 out of 5
Recommended
for Everyone
by Serene from singapore

Comfortable, enjoyable, relaxing place

Posted 16-Jun-2014
Pros: Swimming pool... There is a jacuzzi there, n a basketball ring for you to play ball. Have a pool bar for u to order drinks. Breakfast is pretty decent
Cons: Wifi is quite a pain... In ur room. Got to go lobby to surf internet if wanted faster speed
Location: Coming out from hotel, turn right 5 mins have a 7-11 convenience shop. Turn left walk along the road, will lead u to the town, but have to walk 15 min
Once arrived, there will be welcome drink n cold towel... Looks like a pretty standard service offered in most hotels. We are pretty pleased with the room - nice bed, clean, spacious. It was always raining, when we stayed 2 nights, and we are glad that this is the place we are staying in. Overall great experience... Will want to stay here again next time we visit krabi.
5 out of 5
Recommended
for Everyone
by A verified traveller

Excellent Location, Friendly Staff

Posted 20-May-2014
Pros: Clean , Friendly staff, Close to the city and beach
Cons: I think the dinner we had at the restaurant wasn't that great. I think you could improve and add a bit more variety to the breakfast buffet
I really enjoyed my stay at Centara. The staff are really friendly and are always happy to help. The rooms are clean and spacious. The buffet breakfast is good but could be better. Overall , a great experience.