Outdoor pool, open 8:00 AM to 7:00 PM, pool umbrellas, pool loungers

Reviews of Ban Sainai Resort

4 out of 5
Ban Sainai Resort
550, Soi Aonang 11/1, Moo 2, Aonang Beach, Krabi, Krabi

Reviews

9.6

Exceptional

Rating 10 - Excellent. 375 out of 471 reviews" "
Rating 8 - Good. 79 out of 471 reviews" "
Rating 6 - Okay. 11 out of 471 reviews" "
Rating 4 - Poor. 4 out of 471 reviews" "
Rating 2 - Terrible. 2 out of 471 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is an absolute gem! Its perfect walking distance to the beach and main strip, but tucked away from the commotion of it all. The staff is extremely welcoming, and there's so many nice little touches everywhere. The grounds are stunningly beautiful. This is easily one of the nicest places I've ever stayed. My only regret is not staying longer!
Stayed 1 night in Mar 2024
Response from Ms. Hathaitat Siltrakul & Ban Sainai Team on 12 Mar 2024
Dear Khun Laura,Greetings from all of us here at Ban Sainai Resort Aonang, and thank you for your kind stay and review shared here.Great to hear that you really enjoyed the place, the people, the team, and all the little touches we carefully thought of.We are always so fortunate and so grateful to have you as our valued guests always and for leaving this wonderful feedback; thank you a million!We can't wait for next chance to being at your service again soon.Experience & Unwind; Enjoy Your Peaceful Holiday.With warm regards,Ms. Hathaitat Siltrakul & Ban Sainai Team

10/10 Excellent

jiseob

Stayed 2 nights in Dec 2023
Response from Ms. Hathaitat Siltrakul & Ban Sainai Team on 2 Jan 2024
Dear Khun Jiseob,Greetings from Ban Sainai Resort Aonang,and thank you for your kind stay and review shared.Delighted to hear that you enjoyed this tropical paradise especially towards everything we had offered.We are always felt so honored and grateful to have you with us and we can't wait for next chance being at your service again soon.Experience & Unwind; Enjoy Your Peaceful Holiday.With warm regards,Ms. Hathaitat Siltrakul & Ban Sainai Team

8/10 Good

Chad

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Ms. Hathaitat Siltrakul & Ban Sainai Team on 26 Dec 2023
Dear Khun Chad,Greetings from Ban Sainai Resort Aonang,and thank you for your kind stay and review shared.Delighted to hear that you enjoyed this good holiday so far.We are always felt so honored and grateful to have you.And looking forwards to the next opportunity to be at your service again soon.Experience & Unwind; Enjoy Your Peaceful Holiday.With warm regards,Ms. Hathaitat Siltrakul & Ban Sainai Team

10/10 Excellent

jae woo

Stayed 4 nights in Dec 2023
Response from Ms. Hathaitat Siltrakul & Ban Sainai Team on 26 Dec 2023
Dear Khun Jae Woo,Greetings from Ban Sainai Resort Aonang,and thank you for your kind stay and review shared.Delighted to hear that you enjoyed this good holiday so far.We are always felt so honored and grateful to have you.And looking forwards to the next opportunity to be at your service again soon.Experience & Unwind; Enjoy Your Peaceful Holiday.With warm regards,Ms. Hathaitat Siltrakul & Ban Sainai Team

10/10 Excellent

Kaia Hannestad Mikalsen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
Absolutely wonderful reaort for the parents and children. Beautiful tropical family cottage, helpfull and ki d staff, magical resort. Loved it.
Stayed 14 nights in Nov 2023
Response from Ms. Hathaitat Siltrakul & Ban Sainai Team on 9 Dec 2023
Dear Khun Kaia Hannestad,Greetings from Ban Sainai Resort Aonang,and thank you for your kind stay and review shared.Deighted to hear that you enjoyed this tropical paradise a lot especially the absolute wonderful resort for both parents and children, and the beautiful tropical family with kind staff and magic nature vibes our resort had offered.We look forwards for next chance to seeing you again soon.Experience & Unwind; Enjoy Your Peaceful Holiday.With warm regards,Ms. Hathaitat Siltrakul & Ban Sainai Team

10/10 Excellent

Morten

Stayed 1 night in Nov 2023
Response from Ms. Hathaitat Siltrakul & Ban Sainai Team on 9 Dec 2023
Dear Khun Morten,Greetings from Ban Sainai Resort Aonang,and thank you for your kind stay and review shared.Deighted to hear that you enjoyed this tropical paradise a lot.We look forwards for next chance to seeing you again soon.Experience & Unwind; Enjoy Your Peaceful Holiday.With warm regards,Ms. Hathaitat Siltrakul & Ban Sainai Team

10/10 Excellent

SEOHYUN

Stayed 7 nights in Sep 2023
Response from Ms. Hathaitat Siltrakul & Ban Sainai Team on 16 Nov 2023
Dear Khun Seohyun,Greetings from Ban Sainai Resort Aonang,and thank you for your stay and review here.We can't wait for next chance to being at your service again soon.Experience & Unwind; Enjoy Your Peaceful Holiday.With warm regards,Ms. Hathaitat Siltrakul & Ban Sainai Team

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 6 nights in Oct 2023
Response from Ms. Hathaitat Siltrakul & Ban Sainai Team on 2 Nov 2023
Dear Khun Dan,Greetings from Ban Sainai Resort Aonang,and thank you for your stay this current visit and this review shared.Delighted to hear that you enjoyed this very wonderful experiences and found this stay to be amazing one.It is such a great honor to have you and can't wait for next chance to being at your service again soon.Experience & Unwind; Enjoy Your Peaceful Holiday.With warm regards,Ms. Hathaitat Siltrakul & Ban Sainai Team

10/10 Excellent

HYOJU

Stayed 1 night in Sep 2023
Response from Ms. Hathaitat Siltrakul & Ban Sainai Team on 18 Oct 2023
Dear Khun Hyoju,Greetings from Ban Sainai Resort Aonang,and thank you for your stay and review shared.We are well delighted to have you with us with us here and had been such a fortunate event to welcome you to our property.Great to hear that you enjoyed this amazing tropical paradise here and I believe this won't be the last chance we meet up, and we can't wait for next chance to being at your service again soonest.Experience & Unwind; Enjoy Your Peaceful Holiday.Warmest Regards,Ms. Hathaitat Siltrakul & Ban Sainai Team

10/10 Excellent

Steve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Ban Sainai was like staying on a tropical island. It is very spread out, but the staff were always ready to drive you from your room to the pool or reception area. The breakfasts were very good as were the meals at the pool. The pool was absolutely gorgeous and we spent plenty of time there. The resort has a regular shuttle schedule to take you to the beach. This was an awesome experience to stay at the Ban Sainai.
Stayed 4 nights in Oct 2023
Response from Ms. Hathaitat Siltrakul & Ban Sainai Team on 11 Oct 2023
Dear Khun Steve,Greetings from Ban Sainai Resort Aonang,and thank you for your kind stay and review shared.We are well delighted to hear that you enjoyed the tropical island paradise, the staff team whom is always eager to assist, the great pool, the very good breakfast and great meals at the pool area, the gorgeous pool area, the resort shuttle service and many more.We once again are so thankful to have you with us and we can't wait for next chance being at your service again soon.Experience & Unwind; Enjoy Your Peaceful Holiday.With warm regards,Ms. Hathaitat Siltrakul & Ban Sainai Team

10/10 Excellent

jeakwon

Stayed 3 nights in Sep 2023
Response from Ms. Hathaitat Siltrakul & Ban Sainai Team on 15 Sept 2023
Dear Khun Jeakwon,Greetings from Ban Sainai Resort Aonang,and thank you for your kind stay and review shared.Delighted to have you with us.And can't wait to have next chance to seeing you again soon.Experience & Unwind; Enjoy Your Peaceful Holiday.With warm regards,Ms. Hathaitat Siltrakul

10/10 Excellent

Daniel, Watton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel to stay in. The rooms are huge, comfortable and high spec. It is like having your own lodge. Pool is also really nice with nice views
Stayed 2 nights in Aug 2023
Response from Ms. Hathaitat Siltrakul & Ban Sainai Team on 25 Aug 2023
Dear Khun Daniel,Greetings from Ban Sainai Resort Aonang,and thank you for your kind stay and review shared.Delighted to hear that you had a wonderful holiday especially with the very nice hotel to stay in, the huge rooms, the comfortable and high spec place that made you feel like you have your own lodge or the really nice pool and very nice view from it. We are thankful for your kind review here and can't wait for next chance to be at your service again soon.Experience & Unwind; Enjoy Your Peaceful Holiday.With warm regards,Ms. Hathaitat Siltrakul & Ban Sainai Team

10/10 Excellent

Kaylee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was so kind here. Free daily shuttles to and from the beach. Room was beautiful and so clean. Highly recommend
Response from Ms. Hathaitat Siltrakul & Ban Sainai Team on 28 Jun 2023
Dear Khun Kaylee,Greetings from Ban Sainai Resort Aonang,and thank you for your kind stay and review shared.Delighted to hear that you had enjoyed this wonderful experience a lot especially for meeting with our very kind team members, free daily shuttle to beach, the beautiful and clean room and many more.We really can't wait for next chance to seeing you again.Until then, we wish you a great delightful journey always.Experience & Unwind; Enjoy Your Peaceful Holiday.Warmest Regards,Ms. Hathaitat Siltrakul & Ban Sainai Team

10/10 Excellent

Ahmad

Stayed 1 night in Jun 2023
Response from Ms. Hathaitat Siltrakul & Ban Sainai Team on 17 Jul 2023
Dear Khun Ahmad,Greetings from Ban Sainai Resort Aonang,and thank you for your kind stay and review shared.Delighted to hear that you enjoyed this tropical paradise and hopefully you we can be at your service again soonest.Experience & Unwind; Enjoy Your Peaceful Holiday.Warmest Regards,Ms. Hathaitat Siltrakul & Ban Sainai Team

10/10 Excellent

Andrew Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The resort staff were always helpful and cheerful. The resort was like a little tropical oasis with fantastic accommodation.
Stayed 9 nights in May 2023
Response from Ms. Hathaitat Siltrakul & Ban Sainai Team on 26 May 2023
Dear Khun Andrew Robert,Greetings from Ban Sainai Resort Aonang,and thank you for your kind stay and review shared.Delighted to hear that you enjoyed this tropical paradise. Also, great to hear that the team had been so helpful and cheerful. As well a the resort that offered this little tropical oasis with fantastic accommodation vibes.Thank you for all of this lovely review, stay and support to us.We wish to have the next opportunity to welcoming you back again soonest.Experience & Unwind; Enjoy Your Peaceful Holiday.Warmest Regards,Ms. Hathaitat Siltrakul & Ban Sainai Team

10/10 Excellent

Harold

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great service, rooms are wonderful and the food was good. Enjoyed the bungalow style room and staff were amazing. I would stay there again and again and again.
Stayed 6 nights in Apr 2023
Response from Ms. Hathaitat Siltrakul & Ban Sainai Team on 20 Apr 2023
Dear Khun Harold,Greetings from Ban Sainai Resort Aonang,and thank you for your kind stay and review shared.Delighted to hear that you enjoyed this great getaway.Great to hear that you enjoyed this wonderful room, the good food, the great services, the amazing staff, the bungalow style in this rustic natural location and many many more.It is always so delighted and so honored to have you.Please come back and visit us again soon.Until then, we wish you a great journey always!Experience & Unwind; Enjoy Your Peaceful Holiday.Warmest regards,Ms. Hathaitat Siltrakul & Ban Sainai Team

10/10 Excellent

Robert

Stayed 4 nights in Mar 2023
Response from Ms. Hathaitat Siltrakul & Ban Sainai Team on 21 Mar 2023
Dear Khun Robert,Greetings from all of us at Ban Sainai Resort Aonang.Thank you so much for leaving this lovely review for us.We really hope that we will have the next chance to serve you again soonest.Experience & Unwind; Enjoy Your Peaceful Holiday.With warmest regards,Ms. Hathaitat Siltrakul & Ban Sainai Team

10/10 Excellent

RAHEE

Stayed 1 night in Feb 2023
Response from Ms. Hathaitat Siltrakul & Ban Sainai Team on 2 Mar 2023
Dear Khun Rahee,Greetings from all of us here at Ban Sainai Resort Aonang, and thank you so much for your kind review shared on this platform.Great to hear that you seem to have a great stay experience by giving full score rating to us here.We can't wait for the chance to being at your service again soonest.Experience & Unwind; Enjoy Your Peaceful Holiday.Warmest Regards,Ms. Hathaitat Siltrakul & Ban Sainai Team

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2023
Response from Ms. Hathaitat Siltrakul & Ban Sainai Team on 25 Feb 2023
Dear Khun Kevin,Greetings from us, and thank you so much for leaving the full score for us on this platform as it showed everything went so well.We really can't wait to welcome you back to Ban Sainai Resort soonest.Until then, please always stay healthy and happy!Experience & Unwind; Enjoy Your Peaceful Holiday.With warm regards,Ms. Hathaitat Siltrakul & Ban Sainai Team

10/10 Excellent

Françoise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un établissement plein de charme et de quiétude
Dans la très fréquentée station de Ao Nang voilà un havre de paix … Un excellent rapport qualité prix pour cet hébergement très agréable Lés bungalow sont spacieux propres e5 confortables avec une belle terrasse Les jardins sont splendides avec un bel étang gorge de nénuphars, la piscine agréable et tout le personnel au petit soin On aimerait trouver plus souvent ce genre de halte !!!!
Stayed 3 nights in Feb 2023
Response from Ms. Hathaitat Siltrakul & Ban Sainai Team on 11 Feb 2023
Dear Khun Francoise,Greetings from Ban Sainai Resort Aonang,and thank you for your kind stay and review shared.Delighted to hear that this stay experience had offered such great getaway. It is so great to hear that you enjoyed the tranquil holiday especially in terms of the great value for money, the spacious and clean cottage with comfortable stay experience, the great team whom is always so kind and helpful, the great peaceful place to relax and unwind and etc.We look forwards to the days we shall say Welcome Back again very soon. Until then, please stay happily healthy!Experience & Unwind; Enjoy Your Peaceful Holiday.With warm regards,Ms. Hathaitat Siltrakul & Ban Sainai Team

10/10 Excellent

stephane

Stayed 19 nights in Jan 2023
Response from Ms. Hathaitat Siltrakul & Ban Sainai Team on 11 Feb 2023
Dear Khun Stephane,Greetings from Ban Sainai Resort Aonang,and thank you for your kind stay and review shared.Delighted to hear that this stay experience had offered such great getaway.We look forwards to the days we shall say Welcome Back again very soon. Until then, please stay happily healthy!Experience & Unwind; Enjoy Your Peaceful Holiday.With warm regards,Ms. Hathaitat Siltrakul & Ban Sainai Team

10/10 Excellent

Philippe

Stayed 2 nights in Jan 2023
Response from Ms. Hathaitat Siltrakul & Ban Sainai Team on 7 Feb 2023
Dear Khun Philippe,Greetings from all of us here at Ban Sainai Resort Aonang.And thank you so much for spending time in reviewing for us full score here. Looks like it is another great holiday and we are happy for this.We can't wait for the chance that we can serve you another wonderful holiday again!Until then, we wish you a very delightful journey always.Experience & Unwind; Enjoy Your Peaceful Holiday.Warmest Regards,Ms. Hathaitat Siltrakul & Ban Sainai Team

10/10 Excellent

Marianne

Stayed 1 night in Jan 2023
Response from Ms. Hathaitat Siltrakul & Ban Sainai Team on 2 Feb 2023
Dear khun Marianne,Greetings from Ban Sainai Resort Aonang,and thank you for your kind stay and review.Delighted to hear that you enjoyed this holiday.And we look forwards to welcoming you again soon.Experience & Unwind; Enjoy Your Peaceful Holiday.Warmest Regards,Ms. Hathaitat Siltrakul & Ban Sainai Team

10/10 Excellent

Chandana

Stayed 2 nights in Jan 2023
Response from Ms. Hathaitat Siltrakul & Ban Sainai Team on 26 Jan 2023
Dear Khun Chandana,Greetings from Ban Sainai Resort Aonang,and thank you for your kind stay and review shared.Delighted to hear that you enjoyed this great getaway seeing the review with full scores given to us here.We wish to see you again in the near future and serve the great experiences to you again soon.Until then, we wish you a delightful stay always.Experience & Unwind; Enjoy Your Peaceful Holiday.Warmest Regards,Ms. Hathaitat Siltrakul & Ban Sainai Team

10/10 Excellent

Jonathan

Stayed 5 nights in Jan 2023
Response from Ms. Hathaitat Siltrakul & Ban Sainai Team on 26 Jan 2023
Dear Khun Jonathan,Greetings from Ban Sainai Resort Aonang,and thank you for your kind stay and review shared.Delighted to hear that you enjoyed this great getaway seeing the review with full scores given to us here.We wish to see you again in the near future and serve the great experiences to you again soon.Until then, we wish you a delightful stay always.Experience & Unwind; Enjoy Your Peaceful Holiday.Warmest Regards,Ms. Hathaitat Siltrakul & Ban Sainai Team

10/10 Excellent

Jess

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2022
Response from Ms. Hathaitat Siltrakul & Ban Sainai Team on 6 Dec 2022
Dear Khun Jess,Greetings from all of us here at Ban Sainai Resort,and thank you for your full score remark here.From the score itself, we can say you had a marvelous stay.Thank you for letting us know. And we look forwards to seeing you again very soon.Experience & Unwind; Enjoy Your Peaceful Holiday.Warmest Regards,Ms. Hathaitat Siltrakul & Ban Sainai Team

8/10 Good

Margaret

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were not thrilled with the garden apartment which was right behind the parking lot and the reception area. The view wasn’t great and it was loud at times and when I went out on my deck I would often see people on the grounds so it didn’t feel private.
Stayed 5 nights in Jul 2022
Response from Ms. Hathaitat Siltrakul & Ban Sainai Team on 6 Aug 2022
Dear Khun Margaret, Greetings from all of us, and thank you for your kind support and this review shared on this platform. Sorry to hear that you dot not enjoy our The Garden cottage as of the mentioned concerns. We will definitely pass on this kind suggestion to the respective team and find out best solution. Once again, thank you for this constructive comment and your kind stay. We hope to have the chance to welcome you back again soon. Experience & Unwind; Enjoy Your Peaceful HOliday. With warmest regards, Ms. Hathaitat Siltrakul & Ban Sainai Team

10/10 Excellent

Zhenis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022
Response from Ms. Hathaitat Siltrakul & Ban Sainai Team on 27 Jul 2022
Dear Khun Zhenis, Greetings from all of us, and thank you for your kind stay and this full score review. We can't wait to seeing your again soonest. Experience & Unwind; Enjoy Your Peaceful Holiday. With warmest regards, Ms. Hathaitat Siltrakul & Ban Sainai Team

10/10 Excellent

Teresa

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Beautiful grounds
Stayed 5 nights in Apr 2022
Response from Hathaitat & Ban Sainai Team on 7 May 2022
Dear Khun Teresa, ("Khun" is a polite Thai honorific title means Mr. or Mrs.) Greetings from all of us here at Ban Sainai Resort Aonang; a green hotel and Sha Extra Plus property and thank you for your kind stay and review shared on this platform. We are very much delighted to hear that you had a fantastic stay experience especially for encountering our well maintained and beautiful grounds. We can't wait to be at your service again very soon! Please stay healthy and happy until the chance arrives. With warm regards, Experience & Unwind; Enjoy Your Peaceful Holiday. Ms. Hathaitat Siltrakul & Ban Sainai Team

4/10 Poor

Kate

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible staff and services. From the moment of arrival, the stay, and the dinning experience. Paid for the breakfast of which there many things on the menu that they advertise you can order anything on the many as much as you like for breakfast. Nevertheless everything we ordered they said they currently not available. For example roti mataba or rice soup with fish. Most of the available food are already cook and display. What a disappointment and bad advertisement. The price for the buffet is of course in full even of all the items are not available. The bathroom in our room were NOT cleaned properly and the shower absolutely smells like urine. Of which we mentioned but no body did anything about it. In addition there were supposed to be a bus shuttle from the hotel two routes a day into the boat and restaurants area (busy area) but it is always late and extremely disorganized. One time we were waiting for over fifteen because the driver couldn't be found. If which affects our boat schedule that we have already reserved from the other company. Staff here are just don't care. Never really smile to us (probably because we did mention something about the restroom and the room wasn't being cleaned), but should it be that way?? We were just letting them know the truth. I'm pregnant and really can't stay the smells of the rest room. Is it too much to ask for...
Stayed 4 nights in Apr 2022
Response from Hathaitat & Ban Sainai Team on 18 Apr 2022
Dear Khun Kate, Greetings from us, and sorry for this experience. We feel so sorry that we failed this time to assist you furhter. And to make you feel better. We had already identified the trouble you mentioned during time of checking in. Our team had tried to assist further and had addressed this directly with you. However, it is sad to see the experience had not been as satisfying as it should be and for this, we are really sorry. We will right away indentify the case especially the options of breakfast and rooms condition. The team had noted about room already but the floor of the room is sticky as of its floor tile and quite a challenge to manage and sorry this had made you felt uncomfortable. Once again, we accept all the things you mentioned and will ensure that things like this won't happen again. And sorry that you felt the team had not been friendly or not really smiling to you. As far as we checked, it is not because of the truth you had mentioned. But rather they felt quite sorry about the situation as well. For this that made you felt such way, we are sorry as well. We will ensure to let the team know of what shall be done and what shall be not again. Also, please accept our sincere apology once again and thank you for your visit this chance. Experience & Unwind; Enjoy Your Peaceful Holiday. With warm regards, Ms. Hathaitat Siltrakul & Ban Sainai Team

10/10 Excellent

Danielle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its about a 30 minute walking distance from the beach which is the equivalent of 100 baht by tuk tuk from the hotel to the beach and its away from the main streets. The quiet and calm was what we were looking for and we were very happy with that.
Stayed 14 nights in Jan 2022
Response from Ms. Hathaitat Siltrakul & Ban Sainai Team on 6 Feb 2022
Dear Khun Danielle, ("Khun" is a polite Thai honorific title means Mr. or Mrs.) Greetings from Ban Sainai Resort Aonang, Krabi, Thailand. And thank you for your kind stay and the full score review shared. We appreciated your kind appreciation towards our tropical paradise and thank you for letting us know how you had enjoyed this truly beautiful and peaceful holiday getaway. Love to hear you had a joyful experience. We are thankful once again for your support and review shared here and we can't wait to be at your service again very soon!. Until we meet again, please stay happy & healthy. Experience & Unwind; Enjoy Your Peaceful Holiday. Warmest Regards, Ms. Hathaitat S. & Ban Sainai Team

6/10 Okay

Fiona

Disliked: Property conditions & facilities
A little disappointing
This was supposed to be a 4* hotel which in Thailand normally means great hotel great staff and clean and tidy - out stay was certainly not. Covid has had an impact of course and staff numbers are reduced as expected but unfortunately that means that gardeners and general maintenance isn’t upto spec. Maybe when things get back to some sort of normal and staff numbers are increased it will get back to its 4* status. Having said that our stay was ok, we enjoyed the quietness, 4 days was enough and we were happy to move on .
Stayed 4 nights in Jan 2022
Response from Ms. Hathaitat Siltrakul & Ban Sainai Team on 29 Jan 2022
Dear Khun Fiona, ("Khun" is a polite Thai honorific title means Mr. or Mrs.) Greetings from Ban Sainai Resort Aonang, Krabi, Thailand. Thank you for your kind stay and this constructive review shared. We appreciated your kind support, and thank you for letting us know the points of improvement. You are right, since Covid-19, though it affected everyone worldwide, for us we still strive for recovering. We really hope sooner or later, we will be back and operate as normal again. We hope for next chance, you will feel more enjoyable while staying with us. Until we meet again, please stay happy & healthy. Experience & Unwind; Enjoy Your Peaceful Holiday. Warmest Regards, Ms. Hathaitat S. & Ban Sainai Team

10/10 Excellent

Tomer

Liked: Property conditions & facilities, room comfort
One of the best resorts in Thailand
An absolutely stunning resort with the best staff I've yet to meet in Thailand. It's close enough to the main street so you can walk down to the beach, but secluded enough to give an illusion of solitude. It's both a beautiful complex and a very well-staffed one. My only caveat? The facilities close down too early, at around 7 in the evening. However, the town is so close that it didn't matter as much as we feared.
Stayed 2 nights in Jan 2022
Response from Ms. Hathaitat Siltrakul & Ban Sainai Team on 10 Jan 2022
Dear Khun Tomer, ("Khun" is a polite Thai honorific title means Mr. or Mrs.) Greetings from Ban Sainai Resort Aonang, Krabi, Thailand. And thank you for your kind stay and the full score review shared. We appreciated your kind appreciation towards our tropical paradise, this beautiful complex, close proximity to Aonang downtown and main street, or the best part is the well staff property with the best team you encountered in Thailand's trip currently. We feel so thankful once again for your kind support and review shared here. We just can't wait to be at your service again very soon!. Until we meet again, please stay happy & healthy. Experience & Unwind; Enjoy Your Peaceful Holiday. Warmest Regards, Ms. Hathaitat S. & Ban Sainai Team

10/10 Excellent

Jurgis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2021
Response from Hathaitat on 17 Dec 2021
Dear Khun Jurgis, Greetings from all of us. And by your full score rating for us, it seems you had experienced a wonderful stay. Thank you so much for being here and we can't wait to be at your service again in the near future. Experience & Unwind; Enjoy Your Peaceful Holiday. With warm regards, Hathaitat & Ban Sainai Team

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful place to stay for relaxation and very friendly staff
Stayed 6 nights in Dec 2020
Response from Ms. Hathaitat Siltrakul & Ban Sainai Team on 22 Dec 2020
Dear Our Valued Guests, Greetings from Ban Sainai Resort, and thank you for letting us know that you enjoyed this stay and found this to be relaxing, and with our friendly service provided by the team. We can't wait to serve you again in the near future. Experience & Unwind; Enjoy Your Peaceful Holiday. With warm regards, Ms. Hathaitat Siltrakul & Ban Sainai Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2020
Response from Ms. Hathaitat Siltrakul on 3 Dec 2020
Dear Our Valued Guests, Greetings from all of us at Ban Sainai Resort Aonang and thank you for this post stay review. From the full score rating you had provided, it made us excited to know that you must have a great stay experience. We really can't wait to see you again soon! Looking forward to being at your service again. Experience & Unwind; Enjoy Your Peaceful Holiday! With warm regards, Ms. Hathaitat Siltrakul & Ban Sainai Team

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location and good stay.
Nice hotel, far enough from Ao Nang to feel like you are in an open space, yet less than 5 minutes by free shuttle to centre when you need it. Gardens are extensive and well kept and pool lovely with amazing backdrop to cliffs. Rooms nice and spacious but tired in places and could do with a revamp (including bathrooms). Breakfast interesting with a few local specialty dishe/drinks and reasonable choice. Staff friendly and genuinely seemed to want to please you and looked happy doing their jobs. Overall this is a nice hotel and whilst not the cheapest option or most high end it was definitely good value.
Stayed 4 nights in Feb 2020
Response from Pom on 4 Mar 2020
Dear Khun David, Greeting from Ban Sainai Resort and thank you very much for your current stay. We appreciated your rating score 10/10 and thank you very much for your constructive comment; we difinately pass to our management team for improvement in the future. Once againg thank you for being and we hope to see you next trip. Experience & Unwind; Enjoy Your Peaceful Holiday. Warmest Regards, Ms. Supattra S. & Ban Sainai Team

10/10 Excellent

Verified traveller

Stayed 2 nights in Feb 2020
Response from Pom on 21 Feb 2020
Dear Valued Guest, Greeting from Ban Sainai Resort and thank you very much for your current stay. We appreciated your rating 5/5 score and hope to see you next time. Once again thank you for being here with us this chance & Have a nice day! Experience & Unwind; Enjoy Your Peaceful Holiday. Warmest Regards, Ms. Supattra S. & Ban Sainai Team

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place with amazing views of rock cliffs from rooms and pool. Nice staff, good breakfast buffet and easy a cess to town restaurants and long boats. We did a Private 4 island longboat tour through front desk, nice and good value! Only 2500 bots for 6 hours(75 us$). Aonong beach is not the best to hang out , but west railey and other islands we good. Hard to avoid crowds and find shade. Rooms were spacious and lovely. Its very good for aonong beach Krabi.
Stayed 4 nights in Feb 2020
Response from Pom on 19 Feb 2020
Dear Valued Guest, Greeting from Ban Sainai Resort and thank you for your current stay. Thank you very much for your positive comment of beautiful place with amazing views, nice staff and good breakfast. We are glad to know that you enjoyed very much that the 4 islands trip that you booked with us was wonderful. Thank you once again for being here and hope to see you next time. Experience & Unwind; Enjoy Your Peaceful Holiday. Warmest Regards, Ms. Supattra S. & Ban Sainai Team

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful environment, like being in a Botanic garden. Quiet and peaceful. Cottages are nicely furnishec, the Terrace is great. The pool is huge, you can really swim. Staff is extremely polite and helpful. You can get into the busy streets quickly, but you are still far enogh to relax, and enjoy nature.
Stayed 9 nights in Feb 2020
Response from Pom on 13 Feb 2020
Dear Valued Guest, Greeting from Ban Sainai Resort and thank you very much for your current stay and the full score review shared. We are delighted to hear that you had a wonderful time spending here in the resort in particular of beautiful environment, being in a botanic garden with quiet and peaceful. Appreciated your mentioned of the service staff that polite and helpful. We keep noted that the location was off from the mainroad however it is made the place quiet and relax. Once again thank you for being here and hope to see you next trip. Once again thank you very much for being here with us. Experience & Unwind; Enjoy Your Peaceful Holiday. Warmest Regards, Ms. Supattra S. & Ban Sainai Team

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this place to stay, the staff are truly amazing, so friendly and nice. This is why we return and will choose to return. A totally peaceful resort to stay in.
Stayed 7 nights in Jan 2020
Response from Rattiya Wangsaha & Ban Sainai Team on 10 Feb 2020
Dear Oue Valued Guest, Greeting from Ban Sainai Resort & thank you very much for coming back again. We are all happy you have a memorable stay and we truly appreciate your review after stay. Hope to welcome you back one again. Have a lovely day! Best regards,

10/10 Excellent

Jalal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!
Every thing was great! Specially thanks for hotel cooperation for our honeymoon time
Stayed 5 nights in Feb 2020
Response from Pom on 9 Feb 2020
Dear Khun Jalal, ("Khun" is a polite Thai honorific title means Mr., Ms. or Mrs.) Greetings from Ban Sainai Resort Ao nang, Krabi, Thailand. Thank you for your kind stay and the full score review shared. We appreciated to know that you had a wonderful honeymoon spending time in the resort and for your special occasion in the name of resort we wish a lot of happy on this. Thank you once again for choosing here to stay for your very special time and hope to see you again in the future soon. Experience & Unwind; Enjoy Your Peaceful Holiday. Warmest Regards, Ms. Supattra S. & Ban Sainai Team

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The gardens and scenery of the resort were stunning; we saw so much wildlife just from our balcony. Staff were all very helpful and pleasant and breakfast was really good.
Stayed 4 nights in Jan 2020
Response from Rattiya Wangsaha on 7 Feb 2020
Dear Our Valued Guest, Thhank you very much for your kind stay and the full score review. We are all happy to note all of your feedback. We wish you a nice day & hope to welcome you back again soon! Best regards,

10/10 Excellent

Prem

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was clean, tranquil and beautiful. A little haven away from the crowd, relax and chill the staff are lovely and the little touches such as free fruit arrival maje you feel welcomed. We loved our stay and would stay there again.
Stayed 8 nights in Dec 2019
Response from Pom on 31 Dec 2019
Dear Khun Prem, Greeting from Ban Sainai Resort and the full score review share. We are delighted to hear that you had a wonderful time spending here in the resort. Thank you very for your kind mentioned of the staff's service and do hope to see you again. Once again thank you for being here with us this chance & Have a nice day! Experience & Unwind; Enjoy Your Peaceful Holiday. Warmest Regards, Ms. Supattra S. & Ban Sainai Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a really great time at the resort. Staff was very polite and respectful. Resort is conveniently located near the beach, market and restaurants.
Stayed 2 nights in Dec 2019
Response from pom on 11 Dec 2019
Dear Valued Guest, ("Khun" is a polite Thai honorific title means Mr., Ms. or Mrs.) Greetings from Ban Sainai Resort Aonang, Krabi, Thailand. Thank you for your kind stay and the review shared. We are thankful for your current stay and the positive feedback that the staff was very plote and respectful. We keep noted that resort's location is not far from the beach, market and restaurants. Thank you once again for being here and hope to see you again Experience & Unwind; Enjoy Your Peaceful Holiday. Warmest Regards, Ms. Supattra S. & Ban Sainai Team

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 13 nights in Nov 2019
Response from Rattiya Wangsaha on 8 Dec 2019
Dear Khun Ian, Greeting from Ban Sainai Resort & thank you very much for your kind stay. We are truly grateful to receive this great review score and we believe that you had a wonderful experience with us. Hopefully we are going to have a chance to welcome you again within the nest two years as you said. Again thank you for your recent stay & have a lovely day! Warmest regards, Ban Sainai Team

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Nov 2019
Response from Rattiya Wangaha on 5 Dec 2019
Dear our valued guest, Thank you very much for your stay & the review shared on the site. We hope to welcome you once again soon & have a nice day! Best regards, Ban Sainai Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Nov 2019
Response from Pom on 13 Nov 2019
Dear Valued Guest, Greeting from Ban Sainai Resort Aonang, Krabi, Thailand Thank you for stay here and the full score reviewed share. We hope to welcome you again next time. Until we meet again, have a good day. Experience & Unwind; Enjoy Your Peaceful Holiday. Warmest Regards, Ms. Supattra S. & Ban Sainai Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2019
Response from Pom on 6 Nov 2019
Dear Valued Guest, Greeting from Ban Sainai Resort, Ao nang, Krabi, Thailand We thank you for your kind stay and full score review shared. Experience & Unwind; Enjoy Your Peaceful Holiday. Warmest Regards, Ms. Supattra S. & Ban Sainai Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, great location, lovely staff! I would go back to Krabi specifically for this hotel. Thank you for an amazing stay :)
Stayed 2 nights in Oct 2019
Response from Pom on 31 Oct 2019
Dear Valued Guest, Greeting from Ban Sainai Resort Ao nang, Krabi, Thailand. Thank you for your stay and full score review shared. We are delighted to hear that our resort is in great location and beautiful property. Thank you for your kind word of the service staff and this is a great tool to encurage themselve for the better service. Once again thank yor for being here and waiting for your next visit. Experience & Unwind; Enjoy Your Peaceful Holiday. Warmest Regards, Ms. Supattra S. & Ban Sainai Team