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Reviews of Abad Whispering Palms

3 out of 5
Abad Whispering Palms
New Nazarath Road, Kottayam, Kerala

Reviews

6.8
Rating 10 - Excellent. 4 out of 24 reviews" "
Rating 8 - Good. 8 out of 24 reviews" "
Rating 6 - Okay. 7 out of 24 reviews" "
Rating 4 - Poor. 2 out of 24 reviews" "
Rating 2 - Terrible. 3 out of 24 reviews" "

7.0/10

Cleanliness

6.6/10

Staff & service

6.0/10

Amenities

6.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

Jyoti

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It took 45 minutes to checkin and 30 minutes to checkout. Very inefficient process. Went late to lunch buffet, and food was cold. A la carte food was good. Location of hotel is good, though getting to it is interesting in a larger vehicle.
Stayed 1 night in Dec 2022

8/10 Good

Milce

10/10 Excellent

Assim

Liked: Staff & service
Stayed 1 night in Feb 2022

2/10 Terrible

Nafis

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in Jan 2022

6/10 Okay

Verified traveller

Travelled with family and small children, Travelled with group
Disliked: Amenities
Liked the location. Disliked the lack of food choices, lack of a bar despite advertising a min bar in room and overall slow pace of service.
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

Ramakrishnan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent experience
It was a nice experience to stay in Abad Whispering Palms. Nice location, backwaters for an entertaining boat trip and good facilities.
Stayed 1 night in Jul 2019

6/10 Okay

AA, Seattle

Liked: Cleanliness, amenities, property conditions & facilities
The property itself is great because of the location. We were not happy with the staff responses. Asked for some extra glasses and kept us waiting for ever. Then the quality of food was a disaster. I have stayed in few properties in Kumarakom and this was the worst.
Stayed 1 night in Jan 2019

10/10 Excellent

Sibin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A rejuvenating weekend
Abad Whispering Palms is as pretty a place as it looks from the pictures. Didnt have much complains in terms of the rooms and service. They maintained a very high level However in room dining was not up to standards. The food was cold and not very tasty. But on the other hand, the buffet offerings were very good Not many places come to mind where one can wakeup to an amazing view and open your door to see ducks quacking and trotting along
Stayed 1 night in Jul 2018
Response from Sreejith on 7 Aug 2018
Dear , We want to thank you for your valuable feedback. We are glad to hear that you enjoyed your stay with us at ABAD . The satisfaction of our valued customers is most important to us. We eagerly look forward to your return. Thank you once again and request you to like and support us in Facebook. Sincerely, Guest Relations Manager, ABAD Hotels & Resorts.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Good hotel
A pleasant stay. Clean rooms, and good choice of food in the restaurant. However restaurant service was quite slow.
Stayed 2 nights in May 2018
Response from Sreejith on 16 May 2018
Dear Guest, We want to thank you for your valuable feedback. We are glad to hear that you enjoyed your stay with us at ABAD Whispering Palms. The satisfaction of our valued customers is most important to us. We eagerly look forward to your return. We have noted your point and hope to improve that going forward. Thank you once again and request you to like and support us in Facebook. Sincerely, Guest Relations Manager, ABAD Hotels & Resorts.

6/10 Okay

Traveller

Disliked: Staff & service, room comfort

8/10 Good

T, Ohio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lakefront resort
overall very good experience. I took my mom and 2 other ladies of my family. this girls only trip turned out to be great fun. Kumarakom is a village with not many things to do around. If you are looking just to relax for few days this the place for you. very clean, staff was courteous and helpful and its got a great lake view. we stayed in lake front cottages. swimming pool looked clean but we did not use it. food was great although I was disappointed by very few number of Kerala special delicacies on the menu. Spa was below average for the price we paid.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty property
Large well kept property. Only spent one night, but comfortable and clean. Friendly staff, who will deliver a hair dryer to room on request. Buffet dinner didn't look to our taste, but they had very good a la carte. Told us it would be half hour- came quicker.

6/10 Okay

Anto

Liked: Cleanliness, staff & service, room comfort
Good hotel for family
Its really good one for family. Good ambience & very quiet place for relaxation. Rooms are very clean. Service is good. Food is good but expensive.

8/10 Good

Meeta, Dubai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable stay
only issue was that the electric socket was right next to the shower and it was scary to shower in case some water went into it.

6/10 Okay

Delores, Bangalore

Liked: Room comfort
Disliked: Property conditions & facilities
Not a value 4 money hotel otherwise comfortable !
Bad Food Buffet was very sad with no choice very very expensive for a mid sized resort no activities in terms of entertainment whatsoever.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor experience
Very poor room maintenance and poor food

2/10 Terrible

Dani , United Kingdom

Disliked: Cleanliness, property conditions & facilities, room comfort
Rooms not maintained very well , poor food safety
First impression was good , I booked three rooms in property had 2 children with us milk for them was charged on room service . That was a joke ! Maybe room , food and facilities were good NO that was not the case pool had sharp corners , no life guard security guard was keeping a watch . Rooms which was given to us was poorly maintained need lot of work doing hot water was sometimes available sometimes not . food was horrendous naan was like chewing gum , tandoori chicken was uncooked ie blood in it . I am myself from hospitality industry , this is the worst hotel experience I had .

10/10 Excellent

Maheswar, Coimbatore

Liked: Cleanliness, property conditions & facilities, room comfort
Excellent stay *conditions apply
This is my first stay with Abad in Kumarakom. The property in short was great. I stayed in a room overlooking the lagoon. The room was spacious enough, clean and tidy. Though there are certain points that I need to mention here. The capacity of the water heater in the room is certainly not enough. There is not enough hot water for even one person to bath. When such is the case I do not understand the purpose of having a bath tub inside the bathroom. The resort also did not have a cab of its own. I had come for a conference in Back water ripples which is hardly 1.5 km away. When I asked the travel desk if I can get a drop they said a minimum charge of Rs.500 would be charged for the drop which is very unreasonable. Instead they advised me to take an auto rickshaw. You can expect nothing but a deserted road if you go to the road for an auto rickshaw.

6/10 Okay

Verified traveller

Abad Whispering Palms
Rooms are not up to the mark need some more improvement , i would say a decent stay nothing great as such. Food was bad need improvement. Go to this place if you are getting any deal or if you didn't get any other stay. Some plus points. 1. Faces lake. 2. Quite and green place.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, room comfort
Overall would not recommend
Poor service, bad food and isolated location. Overall would not recommend this hotel.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay
We had a good stay and experience at the Abad Whispering Palms. The disappointing think was it is very far in the village and no shops nearby. However, the hotel has all facilities inside including a nice little antiques shop. The poolside view is amazing! We relaxed and enjoyed swimming in th evening after the stunning sunset view. Breakfast was overloading, so much variety. Fully enjoyed it. Overall it was a nice stay!

6/10 Okay

DR. VINOD, INDIA

Liked: Cleanliness, property conditions & facilities

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort