We thoroughly enjoyed our stay at the Hyatt. We are pleased we upgraded to a seaview room, there is always plenty of action on the waterfront. Although the restaurant area is under a major makeover, we were made aware of this when we booked, the restaurant which is still operating was very good, offering buffet and a l carte. The buffet breakfast had a huge selection. We were within walking distance of several shopping malls and markets, and when needed, taxis were always available at the door. The staff were helpful and friendly.
Hotel was very clean, staff pleasant and very helpful.
Beach was clean, waves were exilarating and the life guards were attentive. Interesting pool for those not too keen on the sea.
We enjoyed the cultural show at Tepi Laut Restaurant.
Since Shangri-la Rasa Ria is quite a distance Kota Kinabalu town and from Sepiluk Orangutan Sanctuary it was a bonus that they had orangutan viewing activities at the resort.
Beach/Pool towels were a little stinky and there were too many flies around at outdoor buffet breakfast, otherwise everything was just perfect.
We were there for 5 days and 4 nights.....Wish we had booked a longer stay.
"Great location, close to airport and national Park"
This was our sixth visit and we have always had great experience. We have felt 'at home' from our first visit, the staff welcome us back and recognise us. The crew at STAR Marina and on Mamutik are just amazing (Ozman and his whole crew).
The staff are really friendly and accommodating. The grand deluxe room is worth upgrading to as the view from the bath of the mountains is impressive. The breakfast has a wide variety of tasty food and if you stay for a week the staff know your name and know your breakfast drink order.
I arrived at about 11 am on 25/11/14. I was immediately given a check in at Level 11 (booked junior suite). No need to wait until 3 pm. Very happy with staff and environment around the Hotel. My family was very happy. There was also shuttle bus service to the city and was convenient, even the bus driver was friendly and helpful. Had a good time at the pool. Morning buffet was also good.
We loved the hotel and looking forward to come again. And recommended to our friend local and overseas.
Roslan from Johor
Located on the coastline of the city center, travelers looking for a relaxing vacation destination will want to book their …More
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