Reception

Reviews of Super OYO 89847 Switz Paradise Hotel

2 out of 5
Super OYO 89847 Switz Paradise Hotel
3rd Floor, Lot 3.3-3.11, Star City North Complex, Jalan Asia City, Kota Kinabalu, Sabah

Reviews

6.8
Rating 10 - Excellent. 5 out of 59 reviews" "
Rating 8 - Good. 25 out of 59 reviews" "
Rating 6 - Okay. 17 out of 59 reviews" "
Rating 4 - Poor. 8 out of 59 reviews" "
Rating 2 - Terrible. 4 out of 59 reviews" "

7.0/10

Cleanliness

7.6/10

Staff & service

6.0/10

Amenities

6.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

ng

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Hariani

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023
Response from Eva on 28 Aug 2023
Hi, Hariani! We are pleased to know you had an awesome stay with us. Your precious words of appreciation meant a lot to us, hope to serve even better soon. Regards, Eva

8/10 Good

Yacob

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Overall our 1 night stay in this hotel is good minus the unfriendly staff on duty (upon check-in n check-out) and the walking distant from the nearest lift to the hotel lobby. A bonus from me for the beautiful leaves felt decoration along the wall to my room. Recommend for unfussy lodger.
Stayed 1 night in Jul 2023
Response from Eva on 28 Aug 2023
Hi, Yacob! Thank you for rating us and for the valuable feedback. We have forwarded the matter to our relevant team for ensuring your future stays are up to the mark. Regards, Eva

8/10 Good

Hilman

Stayed 1 night in Feb 2020

6/10 Okay

Michael

Disliked: Staff & service
Stayed 1 night in Jan 2020
Response from OYO on 30 Jan 2020
Hi, Michael! Thank you for taking out your valuable time to rate us. It seems that you are not completely satisfied with our services and we will surely put in our best effort to keep up with your expectations in the future. Regards, Kevin

4/10 Poor

Verified traveller

Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
We were there
The room was small, but clean. The bed and pillow were old and uncomfortable. The room itself has the bare basics and no window. The shower was powerful and excellent. There is no hot kettle in the room so you must walk to the outside of the lobby everytime you want cold or hot water. The tv had only one movie channel in english, and the tv screen was like a desktop pc monitor. The staff was very helpful, and it was easy to use Grab from that location. It is a short walk across the street to the mall for food, but the selections in western food are severely limited. All the surrounding shops are chinese or very spicy. The wifi was dicey, and frustrating.
Stayed 1 night in Apr 2019

10/10 Excellent

Lisa N

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short trip value for money is good
Stayed 1 night in Feb 2019

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Lift are not working!
Stayed 2 nights in Feb 2019

10/10 Excellent

Norliza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The provide season pass as low as rm5 for the whole day for the car. Walking distance to centre point
Stayed 2 nights in Jan 2019
Response from Jane on 14 Jan 2019
Dear Norliza, Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2018
Response from Switz Paradise Hotel on 11 Jan 2019
Dear Guest, Thanks for staying with us. We appreciate your feedback! We're sorry that you were unhappy, we'll work hard to fix the issue that you experienced. Thanks for letting us know.

4/10 Poor

Verified traveller

Will never repeat booking the place
Stayed 1 night in Dec 2018
Response from Switz Paradise Hotel on 25 Dec 2018
Dear Guest, Thanks for staying with us. We appreciate your feedback! We're sorry that you were unhappy, we'll work hard to fix the issue that you experienced. Thanks for letting us know.

8/10 Good

Aizam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Sep 2018
Response from Switz Paradise Hotel on 11 Jan 2019
Dear Guest, Thanks for staying with us. We appreciate your feedback! we are glad that you enjoyed your stay with us.

6/10 Okay

Norelle, Australia

Liked: Staff & service
Disliked: Cleanliness
Stairs make it very noisy when guests come and go after hours
Stayed 1 night in Jul 2018
Response from Verolina on 25 Aug 2018
Dear Guest, Thanks for staying with us. We appreciate your feedback! We're sorry that you were unhappy, we'll work hard to fix the issue that you experienced. Thanks for letting us know.

10/10 Excellent

Nea, Brunei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Safe n near to shop n staff are really friendly n helpful
Stayed 1 night in May 2018

8/10 Good

yayasuraya, kuala lumpur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and affordable
The bed very comfortable and the staff very friendly.
Stayed 2 nights in Jan 2018
Response from Murina on 1 Apr 2018
Dear Guest, Warmest greetings from Switz Paradise Hotel~!! Thank you for your rating!! Please let us know if there's any other area we can improve to make your stay better with us. Hope to hear from you soon. Thank you very much and Have a nice day!

4/10 Poor

mohd effendey jamal

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
it was good but they need to clean under the bed
enjoying the shop and earting place lot of seafood which is cheap.
Stayed 3 nights in Jul 2017

8/10 Good

siti nuranniem , malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to the city
Its a great holiday, my family and i was enjoy it. All the facilities was good nice. Suitable for a good budget hotel. I will recommend to my friend for this hotel.
Stayed 2 nights in Jun 2017

8/10 Good

Yee Kang

Liked: Cleanliness, staff & service
Will go back again
Overall it's cheap and clean.
Stayed 2 nights in Jun 2017

8/10 Good

Ahmad anuar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I and my husband was very happy stay in hotel switz Paradise..tq
Dear Mr Ahmad Anuar, Greetings from Switz Paradise Hotel. Thank you for your valuable input to us and we are glad that you enjoyed your stay with us. Regards, Darlene Reservation Agent

6/10 Okay

Verified traveller

Liked: Staff & service
good hotel in the city
overall a good hotel located right in the city centre of kota kinabalu.
Response from Darlene - Reservation Agent on 22 May 2017
Dear Anonymous, Thank you your valuable input. We will work on how to make it easier to find the hotel.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
NICE
overall is nice but didnt provide free hot drink example coffe or milo etc. Several time require about can't connect to wifi but hotel staff keep saying that need refresh (actually is changed password) - im try to connect SPH 5158 or 6168 but is unavailable... till im check out on 4th of day still cant connect.

6/10 Okay

Chang, Malaysia

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
WIFI
Check in at10am...is connected to sph6168... wifi... after 7pm till im check out of 3rd days is unable connect wifi, maybe password had reset and didnt tell customer... Had required to staff but they keep say :"just refresh and reconnect back to network"

8/10 Good

Nat, Kuala Lumpur , MY

Liked: Cleanliness, staff & service, property conditions & facilities
Strategic Place to Stay
Convenient ! You can easily find cheap local food nearby Airport bus booth is near , You can take the citybus to ride around the town for only a ringgit .
Response from Darlene on 3 May 2017
Greetings from Switz Paradise Hotel. Sorry for the late response. We would like to thank you for your valuable inputs. We hope you would stay with us again soon. Thank you.

2/10 Terrible

ika, kuala lumpur

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
never again
The only good thing about this hotel is the location other than that it's terrible. I don't really appreciate the way all 3 ladies at the counter eyeing at my family just because my 2 y/o daughter throw some tantrum. The way they talk and respond to my questions is rude just rude. The room is dirty. Below the bed I can see dust like it was never clean forever. The picture showed inside website are good but when u see it yourself. The facilities are good but the service and room have a lot to improve.

4/10 Poor

Linda, myy

Liked: Cleanliness
Disliked: Property conditions & facilities
Nice hotel at the centre of the town
Clean hotel, but the hotel should provide free drinking water for each room. Good receptionist girl...

8/10 Good

Verified traveller

Liked: Staff & service
Feel like google are lying to me..but its still ok
strategic location to find food..a bit far (abt 15 minutes walking) from the market

8/10 Good

SARA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
convienient and clean
amazing

8/10 Good

md massani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
convenient,clean and wonderful
It very amazing, very wonderful place to stay for low budget hotel,the staff are very helpful and friendly with the tourist. they will help you incase you are in confusse where to go around the city.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Mohd Fauzi

Disliked: Staff & service, property conditions & facilities
SCAM
Not as advertised. Even when they received booking using credit card, still request for cash. Will charge credit card only if I cancel the booking. Not sure whether this is Hotel policy of Hotels.com policy. But, for sure that This is SCAM!

8/10 Good

erry, Sandakan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
I like the safety and the hospitality of the staff..

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The hotel makes me feel uncomfortable and unsecured. Whole night i am keeping awake, not sleeping well all the night. :(

6/10 Okay

MOHD ZULKEFLI, Sarawak Maritime Academy, Sibu

Liked: Cleanliness, room comfort
Seafarers delight
Very convenient to stay for attending STCW 2010 and other short courses

4/10 Poor

syam, tawau

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
nice hotel but no customer parking...
room so small, no cabinet, no user hotel parking, no smoking room.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Nice hotel and low price
Friendly and good staff. If you want to change bath towel,you should request the staff.

6/10 Okay

Verified traveller

Disliked: Cleanliness
Room cleaniness need to improve.
Ok.

8/10 Good

Nur Farihah, Semporna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice short trip
The hotel is in asia city complex. We had a late check-in and the receptionists were really helpful. Overall we had a comfort stay.

6/10 Okay

Edward, Labuan

Liked: Cleanliness
good
I last minutes book this hotel 1 hour before go to the hotel. Room was clean, no windows. Need some improvement for the aircondition ducting where water was dripping on the table below aircond.

6/10 Okay

Umar, Shah Alam, MY

Liked: Staff & service
Disliked: Room comfort
nice hotel because at the center of town
i rent a car but no parking for me. it very dispointed. hotel entrance at parking lot, but please don't dream that you will give a previlegeto parking it for free, you have to pay!

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, room comfort
Low cost save baget
Nice to stay at swiss paradise becouse of it lowest price

8/10 Good

ameera shafiq, malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice budget hotel to stay
i stay here for 3 nights and highly recommended to those who want to stay in the city with budget price. room are clean and have unique bathroom..only in sabah..haha..nice place to stay. =)

8/10 Good

Fatima, Aulnay-sous-Bois

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fait l’affaire pour quelques nuit. Un peu dur à trouver au premier abord mais bien situé.
Response from Ava on 12 Oct 2023
Merci de nous avoir évalué positivement, Fatima! Il est tellement décourageant de voir notre précieux invité insatisfait de nos services. Nous travaillerons sûrement sur les retours partagés pour improviser nos services à l’avenir. Bonne journée à venir :) Cordialement, Ava

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very poor
very poor condition
Stayed 1 night in Jan 2020
Response from OYO on 28 Jan 2020
Hi, Sorry for the trouble faced. We have duly noted your feedback and will ensure better services in the future. Have a nice day ahead :) Regards, Kevin

4/10 Poor

AKIMITSU

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
残念なホテル
客室に窓が有るか無いかは最初に載せるべき、割り増し料金を払って窓有りに変更! Wi-Fiは部屋では全く利用出来ない殆どロビーで繋いだが弱い!ロビーでは一日中従業員の子供がテレビゲームをしながら奇声を上げてる、全くうるさかった。部屋ももう少し何とかなんないの?って感じ。案内にはコインランドリ―有ると書いてあり写真も載ってたが有りません!このホテルを選択した理由の一つなのに 情報をもっと正確に伝えてほしい。

2/10 Terrible

Jack , Kuala Lumpur

Disliked: Cleanliness, property conditions & facilities, room comfort
Sangat susah nak temui hotel. Tiada lif khas
Hotel berada dalam lot parking di tingkat 3 dan tiada lif khas. Juga tiada laluan kecemasan jika berlaku kebakaran. Hotell ini TIDAK sepatutnya mendapat kelulusan pihak berkuasa utk dijadikan hotel. Pelanggan yg menempah melalui online kebanyakan tertipu dgn gambar2 dalam web. Mereka menempah kerana gambar kelihatan menarik. Hakikatnya terlalu teruk
Stayed 1 night in Oct 2017

6/10 Okay

Verified traveller