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Reviews of The Klagan Regency

2 out of 5
The Klagan Regency
TB-00-01, 1 Borneo Hypermall, Jalan UMS Kota Kinabalu, Kota Kinabalu, Sabah

Reviews

7.8

Good

Rating 10 - Excellent. 83 out of 324 reviews" "
Rating 8 - Good. 142 out of 324 reviews" "
Rating 6 - Okay. 68 out of 324 reviews" "
Rating 4 - Poor. 22 out of 324 reviews" "
Rating 2 - Terrible. 9 out of 324 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

8.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Manivannan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Need to improve the quality and choices of breakfast... Need to have more options for other meals.
Stayed 3 nights in Jun 2020

10/10 Excellent

Rafiee

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
the best place for holiday, good service
Stayed 1 night in Jun 2020

10/10 Excellent

Sew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay again, definitely
It was amazing..the room is clean, the breakfast was great..will recommend to friends
Stayed 2 nights in Mar 2020

10/10 Excellent

Mohd Hanafi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome nice place to stay with famili
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
best stay in sabah
Stayed 4 nights in Feb 2020

8/10 Good

Aimi

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect but the bathtub drain stopper stucked in closer position; hence the water cant drain out propey.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Stayed 4 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

8/10 Good

David

Liked: Cleanliness, staff & service, room comfort
Great hotel near to the UMS campus.
Was here on a vacation, and stayed in KK for a few nights while exploring Sabah. This hotel is convenient and is located in a large mall. It seems to be an old Novotel, but has not really been maintained well and is in need of some repair. However, it is clean and comfortable and the series excellent! The breakfast is comprehensive and good and the rooms are large. The only is so we had was the water in the show as not quite hot enough, and parking is a big problem. The hotel itself does not have any reserved par and there is no valet service. There is only street part, but because it is located at a big mall, most of the time there is no parking available. Overall, a good hotel outside of downtown. Note that it takes about 20 minutes to drive to downtown from this hotel.
Stayed 2 nights in Dec 2019

8/10 Good

David

Liked: Cleanliness, staff & service, room comfort
Nice hotel near UMS
Vacation with my wife. Overall the hotel is nice, and the service is very good, but the parking is a big problem. There is only street parking available, and because the hotel is part of a mall, it is really hard to find parking. The hotel should provide at least valet pa.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the best hotel
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2019

4/10 Poor

Verified traveller

Disliked: Staff & service
Room is not ready after register for check in. Check in abt 1900hrs local time. Problems in finding parking lot.
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness
Parking problemmmmm
Stayed 2 nights in Dec 2019

10/10 Excellent

Mohd Alfikri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff is very nice
Stayed 1 night in Dec 2019

8/10 Good

KlaganGuest

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like : Comfort, easy acces, friendly and helpfull staff Dislike: parking
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good. Excellent
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
4 free parking slot
Everything is good except for parking space. You'll need to pay RM6 for 5 hours and RM2 for next every hour. 10am-10pm
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2019

8/10 Good

Zul Hikmi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is delicious n much more .bath room i like
Stayed 1 night in Sep 2019

4/10 Poor

Frustrated, Kelantan

Travelled with family, Business traveller
Disliked: Amenities
Only four car parkings available, and always got people reserve to the extremely limited parking. Should have been 1st come 1st serve basis instead. Extremely difficult to get a parking.
Stayed 4 nights in Sep 2019

8/10 Good

MAISARA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was not so gòod, it would be a good idea to have a chef from Semenanjung. The nasi lemak sambal was sweet n it should be spiced up
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Superb And superbbb
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Near to work place
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathtub, pool n foods are great
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Jul 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
staf kurang ajar
Stayed 1 night in Jul 2019

10/10 Excellent

Rick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 3 nights in May 2019

10/10 Excellent

Saiful, Miri

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice to stay!!!
Stayed 3 nights in May 2019

6/10 Okay

Verified traveller

Stayed 1 night in May 2019

10/10 Excellent

Ayu, KL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to bring family for vacation. Spacious. Fast check-in process. Receptionist inform that swimming pool still under renovation and propose room with bath tub. She's really helpful. However, hopefully management of the make a proper maintenance schedule and avoid school holiday. Some customer like me, priority to choose hotel is swimming pool availability. Other than that, I really enjoy the stay here :)
Stayed 5 nights in Mar 2019

10/10 Excellent

BATRISYIA, LABUAN

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good to stay
Stayed 1 night in Mar 2019

10/10 Excellent

Dan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel might be a little off the city area but grab and easily accessible. I rather stay in the outskirts where it’s not that noisy. Nearby mall for all your needs at any hours, one borneo have lots to offer. But don’t expect a shopping heaven from it, it’s far from it. It maybe a hyper mall but shops are quite basic. Our stay was awesome, room is clean and staff and friendly and helpful. Breakfast was average, KK have much more to offer for breakfast in other places. Didn’t get to try their pool, but visited it. Basic pool nothing fancy, good for kids to relax. Overall experience is good and will like to stay there again. KK is full of places to go, will revisit some time soon. Please give up the good work
Stayed 4 nights in Feb 2019

8/10 Good

Rafflesia

Travelled with partner
Liked: Staff & service, property conditions & facilities
Pros : Many defects in room (shower & aircon ). Call the technicians & they attended the fault very fast. Hotel next to 1Borneo Mall - very convenience with many eateries & shopping. Cons : Lighting in the toilet is very dim. Should repair the lights over the toilet bowl.
Stayed 4 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay..
Stayed 3 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No parking it’s not good
Stayed 1 night in Dec 2018

4/10 Poor

Verified traveller

Stayed 3 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast very delicious👍👍
Stayed 3 nights in Dec 2018
Response from Siti Reservation on 25 Dec 2018
Thank you very much !

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Staff & service
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room very big space .
Stayed 1 night in Dec 2018

6/10 Okay

syasya

Liked: Staff & service
Stayed 1 night in Dec 2018