Reception

Reviews of Quality Hotel Grand Kongsberg

3.5 out of 5
Quality Hotel Grand Kongsberg
Christian Augusts Gate 2, Kongsberg

Reviews

8.6

Excellent

Rating 10 - Excellent. 303 out of 763 reviews" "
Rating 8 - Good. 359 out of 763 reviews" "
Rating 6 - Okay. 77 out of 763 reviews" "
Rating 4 - Poor. 19 out of 763 reviews" "
Rating 2 - Terrible. 5 out of 763 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Finn

Liked: Staff & service, amenities, property conditions & facilities
Convenient location, great breakfast and overall a nice hotel, with parking available close by. Only negative was some sort of flying bugs.
Stayed 1 night in Nov 2023
Response from IH on 1 Dec 2023
Hi. Thank you for taking the time to give us such nice feedback, we really appreciate it. Hope to see you here again

2/10 Terrible

Craig

Stayed 1 night in Oct 2023
Response from IH on 19 Nov 2023
Hei. Tusen hjertelig takk for at du tok deg tid til å gi oss din tilbakemelding, det setter vi stor pris på. Håper vi får gleden av å ønske deg velkommen tilbake hit til oss :)

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Response from IH on 7 Mar 2023
Hei. Tusen takk for at du tok deg tid til å gi oss din tilbakemelding, det setter vi stor pris på. Hjertelig velkommen tilbake.

8/10 Good

Stella

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Great central location
We stayed for a family birthday party in town. The one thing that really bugged me was that there is no provision of milk for the bedrooms. Tea and coffee in plentiful supply, and the ladies who looked after them were happy to provided more tea/coffee as required. when I asked for milk they were a bit bemused. I think most Norwegians drink coffee black. I asked at reception and they shrugged, so I asked a the kitchen and they gave me a little jug of milk. We had to wrap it in a towel soaked in cold water to keep it fresh overnight as the bathroom floor is underheated and very warm!
Stayed 3 nights in Jul 2022
Response from IH on 5 Aug 2022
Hi. Thank you so much for your feedback, we really appreciate. Some of us need milk in our coffee, so of course we will be more then happy to help you with that. Hope to see you here again :)

10/10 Excellent

Alexandria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super nice for families with younger children. Great play area and popcorn when we arrived! Great staff and included breakfast.
Stayed 1 night in Jul 2022
Response from IH on 1 Aug 2022
Hi. Thank you so much for taking the time to give us such excellent feedback, we love it! Hope to see you here again.

8/10 Good

Cinde, Calgary

Travelled with family and small children
Liked: Cleanliness, staff & service
Property is outdated and in need of a refresh. Breakfast is excellent!
Stayed 1 night in Jul 2022
Response from IH on 1 Aug 2022
Hi. Thank you so much for taking the time to give us your feedback, we really appreciate it. Hope to see you here again.

4/10 Poor

Paul

Business traveller
Liked: Cleanliness
Disliked: Staff & service, room comfort
Rip off
Very small room with a small shower, the step into the bathroom is high and I kept banging my toes. From the shower area there is also a step which blends in with the tiles and difficult to see, kept banging my toes again! Only 4 clothes hangers in the room and no drawers. Very expensive even for Norway about 530 euro for 3 nights, parking is another 185 Kr per night.
Stayed 3 nights in Feb 2022
Response from IH on 20 Mar 2022
Hi. Thank you so much for the feedback, we really appreciate it.Forwarded the feedback reegarding the bathroom to maintenance, they will of course check it up. We have dynamic prices here at the hotel, that adjust regarding the occupancy. Regarding hangers, just ask the reception we will of course bring more to your room. Welcome back :)

10/10 Excellent

Geir

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Happy with the hotell and a very nice staff.
Stayed 2 nights in Nov 2021
Response from IH on 14 Dec 2021
Hei. Tusen hjertelig takk for strålende tilbakemelding. Dette gir oss så mye positiv energi :D Håper vi får gleden av å ønske deg velkommen tilbake hit til oss :)

8/10 Good

Arthur

Business traveller
Liked: Cleanliness, staff & service, room comfort
Pleasant
Overall it was pleasant - nice food in the bar!
Stayed 1 night in Nov 2021
Response from Resepsjonen. on 17 Nov 2021
Thank you Arthur for your positive feedback, we appreciate it to a great extent. We hope to see you again soon.

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top Kongsberg choice
Always stay at this hotel if it has availability. Very popular! Bar, restaurant and breakfast all fantastic. Staff always very helpful.
Stayed 2 nights in Oct 2021
Response from IH on 21 Oct 2021
Hi. Thank you so much for your excellent feedback, such a pleasure to read. Welcome back :)

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Nice place good atmosphere
The hotel is in great location and having a car park on site was very useful. The rooms were clean but quite basic and one light was broken which was frustrating apart from that everything else was fine. The stuff are friendly and helpful, bar and restaurant had a good atmosphere and the food was nice. I would defiantly stay here again if I am back in the area
Stayed 1 night in Oct 2021
Response from IH on 27 Oct 2021
Hi. Thank you so much for your nice feedback, we really appreciate it. Please tell the reception if there somethings not working in your room, and we will fix it soon as possible. Hope to see you here again :)

10/10 Excellent

Monika

Liked: Cleanliness, staff & service, room comfort
We will be back , nice and cousy hotel
Stayed 1 night in Jun 2021
Response from Reception on 28 Jun 2021
Hello Monika! Great to hear. We would like to welcome you back at any point :)

10/10 Excellent

Mads

Stayed 1 night in Mar 2021
Response from IH on 7 Apr 2021
Hei. Tusen takk for strålende tilbakemelding, det setter vi stor pris på. Håper vi får gleden av å sjekke deg inn igjen her hos oss :)

10/10 Excellent

wenche

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020
Response from Charlotte A. Odden / Front Of House Manager on 6 Aug 2020
Takk for at du bestilte overnatting via oss. Vi setter pris på tilbakemeldingen din!

8/10 Good

Gary

Stayed 1 night in Jul 2020
Response from Mvh resepsjonen on 27 Jul 2020
Takk for at du bestilte overnatting via oss. Vi setter pris på tilbakemeldingen din!

8/10 Good

Matthew

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Business stay
Stay was good and vote is nice but very basic. Good for business.
Stayed 1 night in Mar 2020
Response from Cecilie on 15 Apr 2020
Dear Matthew, Thank you so much for your feedback. :) We really appreciate it. I hope we will see you again soon! Quality Hotel Grand, Kongsberg

10/10 Excellent

Clive

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would recommend to everyone
Great staff
Stayed 1 night in Mar 2020
Response from Front Desk Agent on 4 Mar 2020
Thank you for taking the time to give us your awesome feedback, we really appreciate it more than you know :)

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2020
Response from IH on 3 Mar 2020
Hei. Tusen takk for din tilbakemelding, det setter vi stor pris på. Håper vi får gleden av å sjekke deg inn igjen her hos oss :)

8/10 Good

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nothing so much to do around. Hotel overall is great. Especialy SPA area.
Stayed 2 nights in Feb 2020
Response from Front Desk Agent on 20 Feb 2020
Good morning, Thank you for taking the time to give us your feedback, we really appreciate it :)

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A calm city, nothing to do much. Everything was great.
Stayed 6 nights in Jan 2020
Response from IH on 28 Jan 2020
Hi. Thank you so much for your positive feedback, we really appreciate it. Hope to see you here again :)

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Good Location Good staff rooms need modernising looking old and tired no facilities within the room for tea or coffee
Stayed 2 nights in Dec 2019
Response from Charlotte / Front Of House Manager on 24 Dec 2019
Thank you for your feedback and welcome back.

8/10 Good

Charlotte

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for business stay.
This is a lovely hotel in Kongsberg. Comfy (if small) rooms, a nice reception area, good breakfast. The reason I can't give this a higher rating is because the dinner options are really non-existent. Considering Kongsberg is a small town with not so many options to eat, I would expect the restaurant to be better.
Stayed 2 nights in Nov 2019
Response from Charlotte / Front Of House Manager on 29 Nov 2019
Hi, Thank you for your feedback. We will forward it to our Chef :-) Welcome back.

10/10 Excellent

hailey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019
Response from Anja/Receptionist on 9 Nov 2019
Good evening, Hailey. Thank you so much for your score, we genuinely appreciate you taking the time to rate us :) Enjoy your weekend!

8/10 Good

Jaunius, Siauliai

Business traveller
Liked: Cleanliness, staff & service, amenities
Pool is great. Gym is very small. Breakfast facilities are great.
Stayed 3 nights in Sep 2019
Response from IH on 9 Oct 2019
Hi. Thank you so much for your positive feedback, we really appreciate it. Hope to see you here again sometime :) Best regards Ida Helgesplass Service Manager Quality Hotel Grand Kongsberg

10/10 Excellent

Silje Nordnes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Asked for a bathtub and enoyed our stay
Stayed 1 night in Sep 2019
Response from Reception Team QH Grand Kongsberg on 9 Sept 2019
Thank you Silje for great feedback. Nice to hear you had a great stay.

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good trip
Great breakfast 😃
Stayed 1 night in Aug 2019
Response from Reception team QH Grand Kongsberg. on 31 Aug 2019
Hello Gary. Thank you for letting us know you had a great time with us. Thank you for the good feedback.

8/10 Good

David

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
We had two rooms. Both with views of the roofs in the back of the building. Not pleasant.
Stayed 1 night in Aug 2019
Response from Charlotte A. Odden / Front Of House Manager on 12 Aug 2019
Hi, Thank you for your feedback. We have rooms pointing all directions of the town, but just let the reception know next time. Then we can arrange a room with a view.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Straight forward. The adjoining Spa was fantastic.
Stayed 1 night in Feb 2019
Response from Charlotte A. Odden/ Front Of House Manager on 5 Mar 2019
Thank you for feedback, we appreciate it :) hope to see you soon again.

10/10 Excellent

Oleg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2019
Response from Charlotte/Front Office Manager on 25 Jan 2019
Takk for at du bestilte overnatting via oss. Vi setter pris på tilbakemeldingen din!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018
Response from Charlotte / Front Office Manager on 5 Dec 2018
Tusen takk for din fantastiske score, det setter vi stor pris på. Velkommen tilbake :)

8/10 Good

Paul

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2018
Response from Charlotte / Front Office Manager on 23 Nov 2018
Thank you so much for your review! We truly appreciate it. Hope to see you again soon:)

10/10 Excellent

A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable central location with good breakfast
Friendly service on reception and in a central location. Good choice of items for the breakfast.
Stayed 2 nights in Oct 2018
Response from Charlotte /Front Office Manager on 6 Nov 2018
Thank you for wonderful and kind words, we appreciate every word :) hope to see you soon again.

10/10 Excellent

James

A must when visiting Kongsberg.
It was amazing. The check-in was quick with pleasant. The hotel is only a short distance from the railway station and right in the downtown near shopping and restaurants. I was especially pleased with the quality and cleanliness of the room and the breakfast was one of the best I have experienced in Scandinavia. Surely the place to stay when traveling in Norway.
Stayed 1 night in Sep 2018
Response from Charlotte / Front Office Manager on 11 Sept 2018
Dear James, Thank you so much for your wonderful feedback! We truly appreciate all your kind words. Hope to see you again soon.

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Everything was fine except the very loud noise from the pub outside across from the hotel. If you are going there with little kids, request the room not facing the pub.
Response from Charlotte / Front Office Manager on 15 May 2018
Dear George, Thank you for taking the time to give us your feedback:) We truly appreciate it, and would like you to know that we have some rooms facing the backyard where its calmer. Please let us know the next time you are coming, and we will try to give you one of those rooms. Welcome back.

8/10 Good

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel friendly staff
Response from Service Manager on 25 Mar 2018
Thank you for your kind words! Hope to see you again soon:-) Stine Bye Service Manager Quality Hotel Grand Kongsberg

10/10 Excellent

Phil, S.E. England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Warm and Friendly
Little to complain about regarding this hotel. Front desk staff were friendly and helpful, areas clean and tidy, rooms good all round and comfortable, with minimal refurbishment evidently required.
Stayed 1 night in Mar 2018
Response from Service Manager on 23 Mar 2018
Thank you for your kind words, we really appreciate it! I am so glad you enjoyed being our guest, hope to see you again soon:-) Stine Bye/Service Manager

8/10 Good

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff
Good service. Friendly staff
Response from Charlotte / Front Office Manager on 26 Feb 2018
Hi Frank, Thank you so much for your feedback. :) We really appreciate it. I hope we will see you again soon!

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018
Response from Charlotte / Front Office Manager on 23 Jan 2018
Hi Olga, thank you so much for TOP SCORE! :) We truly appreciate it and are very grateful that you took the time. Hope you have a wonderful day and welcome back:)

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to visit again!
It was our second time staying in this hotel. We were impressed by the service back in August and decided to return again. We were not disappointed.
Stayed 1 night in Jan 2018
Response from Stine on 12 Jan 2018
Hi George, Thank you for your lovely review, we absolutely love reading feedbacks like this! Hope to see you again soon:-) Stine Bye Service Manager Quality Hotel Grand Kongsberg

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 3 nights in Nov 2017
Hei, Tusen takk for din score :-) Det setter vi pris på. Mvh Charlotte A. Odden Front Office Manager

10/10 Excellent

Marek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hei, Takk for din tilbakemelding. Det setter vi pris på. Velkommen igjen. MVH Charlotte / Front Office Manager

8/10 Good

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel in the Center of Kongsberg
Arrived late on a work trip (after midnight), short 5 minute walk from the train station. Front desk was still staffed when I arrived, smooth check-in and good service. Room was clean and nice, relatively standard. Comfortable bed and I slept well. Breakfast in the morning was good and then left relatively early. A good standard stay.
Response from General Manager on 24 Nov 2016
Thank you so much for your feedback. :) We really appreciate it. I hope we will see you again soon! Charlotte Odden Front Office Manager

10/10 Excellent

Randi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from General Manager on 11 Oct 2016
Tusen takk for at du tok deg tid til å gi oss din score. Velkommen igjen! Charlotte Odden Front Office Manager Quality Hotel Grand, Kongsberg

8/10 Good

Kim, London

Liked: Cleanliness, staff & service, room comfort
Business stay
Probably the best hotel in town. Service was great. Friendly people. Room a bit dated but reasonable considering the location. Breakfast excellent!
Response from General Manager on 16 Nov 2016
Hello, Thank you for your feedback! We hope to see you soon here again. Have a great day. Best regards, Kristine in reception.

8/10 Good

neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from General Manager on 16 Nov 2016
Hello Neil, Thank you for your feedback! We hope to see you soon here again. Have a great day. Best regards, Kristine in reception.

10/10 Excellent

Ryan, Gravesend

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed my time here!
Very good hotel in all regards.
Response from General Manager on 16 Nov 2016
Hello, Thank you for your feedback! We hope to see you soon here again. Have a great day. Best regards, Kristine in reception.

6/10 Okay

Elizabeth, Bay Area, CA

Liked: Staff & service, property conditions & facilities
Decent hotel
I stayed in this hotel for one night with my husband. When we first got into the room the first thing I noticed was a lip and face print on the window. We went out to dinner and got back around 11pm. The bar across the street had a live band playing. We thought they ended at midnight but it was just a break. By 1 am they were still playing so we called the front desk and asked for a different room, which they got us quickly. The 2nd room was much more quiet. I might look for a different hotel before staying at this one again.
Response from General Manager on 16 Nov 2016
Hello, Thank you for your feedback! We hope to see you soon here again. Have a great day. Best regards, Kristine in reception.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good business stay
good。 Gym could be better
Response from General Manager on 16 Nov 2016
Hello, Thank you for your feedback! We hope to see you soon here again. Have a great day. Best regards, Kristine in reception.

10/10 Excellent

Ryan, Gravesend

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kongsberg
Excellent all round. Great location, lovely staff and room, great food. Would recommend. Only minor is that parking is not free, although 155 NOK for 24 hours is not bad.
Response from General Manager on 16 Nov 2016
Hello Ryan, Thank you for your feedback! We hope to see you soon here again. Have a great day. Best regards, Kristine in reception.