Reception

Reviews of Hotel Crestwood

3 out of 5
Hotel Crestwood
8A, Mrigendralal Mitter Road, Near Park Circus 7 Point Crossing, Kolkata, West Bengal

Reviews

7.0

Good

Rating 10 - Excellent. 1 out of 12 reviews" "
Rating 8 - Good. 8 out of 12 reviews" "
Rating 6 - Okay. 1 out of 12 reviews" "
Rating 4 - Poor. 0 out of 12 reviews" "
Rating 2 - Terrible. 2 out of 12 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

8.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Travelled with family, Business traveller
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Staff were helpful, room was small, tv didn’t work, bathroom drain was getting clogged, breakfast was okay. Overall average experience.
Stayed 2 nights in Jan 2020

8/10 Good

Oswald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Although it was just one night stay in this Hotel, it was good and comfortable. May be I was looking for. larger room
Stayed 1 night in Mar 2019
Response from Sudip Kumar Das on 28 May 2019
Thank you.

8/10 Good

Juilee, Boston, MA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stayed at Hotel Crestwood with my dad when we were visiting Kolkata for work. It is easy to reach from the airport and navigate around. We reached the hotel couple hours before the check in time, yet the staff was welcoming and accommodating. Good room, staff, cleanliness, breakfast and restaurant facilities. We had a pleasant stay.
Stayed 1 night in Nov 2018
Response from Sudip Kumar Das on 9 Jan 2019
Thank you Ma'am. Please visit again.

8/10 Good

Arun, San Francisco

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are clean - properly sanitized. Overall service is good
Stayed 1 night in Nov 2018
Response from Sudip Kumar Das on 9 Jan 2019
Thanks a Ton. Please visit again.

2/10 Terrible

Verified traveller

Disliked: Staff & service
It is far from the City and difficult to locate
Its a bad experience and lost my votar ID within the Hotel but not stressed so far and immediately informed the Receptionist though I am very much doubt whether they searched or not but the Lady receptionist who was in the afternoon is quiet better.
Stayed 1 night in May 2018
Response from Sudip Kumar Das on 5 May 2018
Our hotel is centrally located and very easy to find out. specially through GPRS , anyone can come easily. We are running this hotel since last nine years. We normally send the ID if we get it but this time it was not there with us.

8/10 Good

H, Bangkok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly budget hotel
My flight landed adjust after midnight and staff were very helpful regarding the very late check in.
Stayed 2 nights in Apr 2018
Response from Sudip Kumar Das on 10 Apr 2018
Thank you sir for your fed back. Please visit again.

8/10 Good

Jane, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Stay at Crestwood Hotel
Hotel was nice, good location. Rooms were decent/good. Altogether a good hotel especially for the price. I would stay here again.

10/10 Excellent

Gerhard, braunschweig in germany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
crestwood best position for tourists in kolkata
we booked the floatel in kolkata on arriving this hotel was close d your servicemanager in usa arranged hotel crestwood for us this hotel was absolutly clean all staffmembers very friendly a good indian restaurant inside stram und bus station directly infront the hotel all was very ok thank you so much

8/10 Good

ak

Liked: Cleanliness, staff & service, property conditions & facilities
Conveniently located and very well organized by In
The staff is courteous and helpful. It's a really nice hotel.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, room comfort
Pleasant stay at Crestwood
No hot water, very basic breakfast, room and shower not very clean, lots of dust on the fridge, window-sill, dirty curtains just above your face if you are in a bed..

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nada recomendable
Estuve varios dias en el hotel, porque cometi el error de pagarlo por adelantado y ya no podia cancelarlo sin perder el dinero, si no no hubiera aguntado mas de un dia. Muy mala experiencia. El servicio de recepción es muy malo, antipático y desagradable. EL Check In muy muy lento, había una mujer en la recepcion que era especialmente antipatica y con muy pocas ganas de ayudar. La conexion wifi inexistente, tienes que pedir una clave cada dia y una vez que la tienes , lo cierto es que no funciona nada bien, directamente era imposible navegar desde el ordenador. El desayuno malo, y escaso ademas de poco higienico. Para los extranjeros no habia papel higienico en el baño. La seguridad de la habitacion es muy mala, las cerraduras se pueden abrir con una tarjeta. Quizas lo unico que no era pesimo es la limpieza y como siempre habia alguna persona del Staff que era agradable. Pero la nota del hotel, puedo decir que tras 2 meses viajando por India es la peor que he dado

8/10 Good

Kay, Heidelberg

Liked: Cleanliness, staff & service
Basic Hotel, sensationelle Lage
Simples Hotel für Business-Reisende und Urlauber. Direkte Nähe zur Parkt Street und damit zum pulsierenden Kern der Stadt, jedoch durch Lage in einer Seitenstraße von verhätnismäßig ruhig (wenn man in indischen Großstädten von Ruhe sprechen kann). Zimmer sind in Ordnung mit A/C und werden täglich gereinigt. Mein Zimmer war etwas abgewohnt und mein Fenster zeigte auf eine davorliegende Wand, was den Raum eher dunkel machte. Das Frühstück hat für Europäer wenig zu bieten. Es gibt eine Sorte Saft, Toast mit Butter und indischer Marmelade (liquide Gummibärchen), eine Frucht und Kaffee/Tee. Der Rest ist spicy-indisch und für mich morgens nicht machbar. Ansonsten für den Preis voll ok.