overall nice experience - starting from the welcome/easy check-in provided to accomodating our requests like boat ride, last minute room preference changes; patience of employees while using of swimming pool at the end of the alloted time, checking with us regularly for any needs when we felt in doubt regarding anything, smooth checkouts. Rooms were clean. Restaurant staff was very helpful considering we were 3 families with kids. We had the breakfast and it was delicious. the hotel staff was nice.
Amazing place. No any faults. Best place in kerala to stay. Although foods the same every morning. Shower was cold on 3-4 days. The mature, pool, staff are great. Wifi paid at a charge but very poor although they are working on this. Very nice clean rooms facilities. Sheets not changed daily. Need transport to get to places. 2 - 5mins walk will get u on a boat transport to the main city which is 5 - 10mins boat ride.really truly beautiful and amazing. Despite the food is limited. Loved it as friends stayed at other places.this is the best place to stay. Friendly staff and very welcoming and accommodating. Hassel free.
I specifically picked this hotel for the use of wifi-a lot of hotels as I travel frequently and for long periods and email/skpe import I looked at on line did not have wi-fi. Unlike hotels in major cities where often free- you had to pay about 4 times price internet cafe. however each night I went to use and I had a problem with initial connection and had to go to reception to get them to ring maintenance (who had gone home to fix)- some nights took nearly 1 hour to fix. for a hotel advertising as a business hotel- they need to improve of this and get a more reliable modem. Most other things fine-although standard of bathroom needs an upgrade
We had a lovely week at this typical Taj luxury hotel. Service is amazing and the attention to detail is great. The seafood restaurant in the hotel is exceptional and is worth a visit even if you decide not to stay here.
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