GUEST REVIEWS
Expedia Guest Rating
of guests recommend
TripAdvisor Traveller Rating
TripAdvisor provides an assessment of hotel quality based on more than 40 million reviews & opinions from real travellers. The traveller rating represents an average of individual ratings for this hotel.
See all #### TripAdvisor ReviewsRooms & Rates
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Standard Room
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One Queen Bed Non Smoking
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One King Bed Executive Non Smoking
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One King Bed Non Smoking
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Two Double Beds Non Smoking
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One King Bed Smoking
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Two Beds Accessible Nonsmoking
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One King Bed Accessible Nonsmoking
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Hotel Policies & Fees
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Accessibility Options
Property Amenities
Rooms
Air-conditioned accommodations at Crowne Plaza Hotel Knoxville Downtown University offer CD players and safes. Televisions come with cable channels and complimentary TV Internet access.
Rooms are equipped with wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as direct-dial phones with voice mail. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered daily and wake-up calls can be requested.
Room Amenities
Verified Reviews: All guest reviews are verified as submitted by our customers and reflect their stay at Crowne Plaza Hotel Knoxville Downtown University
of guests recommend
out of 28 reviews
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Showing 1 - 10 results (of 28) · See more Crowne Plaza Hotel Knoxville Downtown University reviews
“Hotel staff knowledgeable, helpful -- would stay there again”
Hotel staff was very professional overall, from the desk staff to the servers in the restaurant. Maid service was excellent. I liked the washable duvet covers, as bedspreads are often the most germ-laden items in a hotel room. Lots of big towels and nice grooming items provided. Very small bathtub -- one of those one-piece fiberglass units; kept bumping my elbows in the shower, even with the U-shaped shower rod. Nice little workout room and indoor pool. We were forced by circumstances to eat three meals in the hotel -- the Thanksgiving buffet, one dinner, and one breakfast. Typical hotel food: presentation a little precious and outdated (e.g., soup in a bread bowl), just-adequate preparation, pricey. Minimal wine list. The service, however, was superb, making up considerably for the unexceptional food. High quality fruit preserves at breakfast were a nice surprise. Only total food disaster was the dreadful, overly sweet, weirdly thin and runny "vanilla" sauce for their signature bread pudding (which was okay, if a little dry). Great place to bunk. Wonderful staff. Suggest you eat elsewhere. :-)
“Very Comfortable”
I was attending a conference in Knoxville and found the hotel to be very welcoming and comfortable.
“OK Stay”
Did seem a little old and tired, but location was good and price with Expedia discount was not too bad.
“hi”
hi
“Great Location”
We wanted a downtown experience, and we got it. This hotel was steps away from weekend events, coffee shops, excellent independent restaurants, museums, shopping, etc. The hotel is undergoing renovations, but we were never disturbed by the construction. We were lucky enough to receive one of the new rooms, and it was gorgeous. We can't say enough good things about the hotel staff, either. Everyone we encountered was polite, helpful, pleasant, welcoming, and handy with recommendations and directions. The only thing we really missed on this trip was a mini-fridge. We have a child, and a fridge would have been nice. Regardless, though, we would stay there again.
“Super staff, clean comfortable rooms, will stay again”
This is a very nice hotel and the staff is very helpful, friendly, and gracious.
“Knoxville's Home away from Home!”
The Crown Plaza Knoxville has left a lasting impression, the room was spacious and clean. The Hotel staff was extremely professional and seem to enjoy their jobs. We would definitely recommend the Crown Plaza Knoxville.
“Crowne Plaza Knoxville”
Best location for enjoying Knoxville on foot. Everything you could want so close.
“Great location, could walk to all shops and resturants we wanted to see.”
A little outdated, but very clean.Great service,very polite helpful staff. Did not sample the resturant. Skip wine in the bar 12.00 glass. We ate at several resturants nearby inMarket Square and dowtown area. All were great. We wer there for a tour of U.T. campus. Asked to stay high up,had great room.10th floor overlooking Market Square.A llot of sirens at night, but it is the city, firehouse is 1 block away.Would stay again.
“Great base for downtown Knoxville!”
We stayed here for two nights while visiting the University of Tennessee with our high school junior daughter. There are lots of great shops and eateries within a couple of blocks around the hotel. Market Square is a fantastic pedestrian area right across the street and Old City is just around the corner. The hotel is up to date, clean and comfortable. There's even a parking garage which is handy.
Showing 1 - 10 results (of 28) · See more Crowne Plaza Hotel Knoxville Downtown University reviews
401 W Summit Hill Dr Knoxville, 37902 Tennessee
Nearby Points of Interest
Location Highlights
The preferred airport for Crowne Plaza Hotel Knoxville Downtown University is Knoxville, TN (TYS-McGhee Tyson) - 18.9 km / 11.8 mi.
Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
Nearest Major Airport:
Area:
Downtown Knoxville, Tennessee, United States of America: Downtown Knoxville is heavily influenced by the University of Tennessees main campus, which dots the downtown area. Other large area organizations include the National Transportation Research Center and the Tennessee Valley Authority. The Tennessee River provides the southern border for this area.
401 W Summit Hill Dr Knoxville, 37902 Tennessee
