Overrated, noisy hotel just off the I-75. Posted 27-Mar-2015
Arrived relatively late for a one night stay. We stayed in a standard room with 2 beds. Based on the Expedia ratings, I was expecting something better and overall for the same price you can find a better hotel. Positives: -Room and hotel were clean. -Bathroom in our room looked like it was recently renovated. Negatives: -Although check-in was quick, no information about the hotel was provided (i.e. check-out time, breakfast time, etc). -Very strong smell from the pool in the first floor hallway. -One ice dispenser for the entire hotel. Located on the first floor. -Elevator is at the end of the first floor hallway, which is inconvenient and could be a problem for people with limited mobility. -Carpet in hallways and stairwells is in poor condition in areas. -Our room had neither a fridge nor a microwave, which most rooms of this type/price have. There were two large rips in the curtain liners, the heater was loud, and there was a water stain in the ceiling. -Main problem is the extremely poor sound insulation. You can easily hear doors opening and closing, voices from your neighbours and even noise from the traffic. -Breakfast was poor, even for a continental breakfast. Limited selection and poor quality food. Water/juice dispenser was broken and no alternatives were provided. Only runs from 7:30 until 10:00. Had some hot food (egg patty, sausages, potatoes). The egg patty was flavorless, while the sausages and potatoes were saturated with oil and grease.
Comment from Hotel Management
30-Mar-2015 by Trish, Hotel Management
We apologize you were not satisfied with the condition of the hotel during your stay. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future. We are truly sorry that our juice machine was down when you was here , We do have it working now. We do hope you will visit us again in hopes of mending any harsh feelings you may have toward our Beautiful Hotel. Thank you, Trish Lay General Manager