Ratings based on 293 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
96% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Goodlettsville TN

Excellent

Posted 24-Jan-2015
Pros: One of the best hotels I've stayed in all week. Staff was friendly.
Excellent room, could not ask for more, well kept,clean, roomy. I will mark this hotel as a definite stay when in the area.
Comment from Hotel Management
25-Jan-2015 by Joe, Hotel Management
AWESOME!!!! We are so happy that you had a great stay with us. We look forward to seeing you soon Joyce.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Chattanooga TN

Nice hotel to stay

Posted 22-Jan-2015
Pros: Nice location
Cons: staff friendliness
Location: plenty of food facilities
My experience was okay. Staff not as friendly as I am use to
Comment from Hotel Management
22-Jan-2015 by Joe, Hotel Management
Thank you for the 4 Stars. We appreciate you, but want your experience to be exceptional. We look forward to giving you great service the next time we see you
5 out of 5
Recommended
for Families
by A verified traveller

Nice place to stay

Posted 21-Jan-2015
We liked the room a lot and good breakfast. There were a couple of issues with the room which the staff addressed promptly.
Comment from Hotel Management
22-Jan-2015 by Joe, Hotel Management
WOO HOO 5 STARS. We loved having you here and can't wait to see you again.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Nashville ,TN

Great escape with family close to park and dam

Posted 20-Jan-2015
A great experience. One of the friendliest staff I have ever ran across. Everybody was able to answer questions and seemed to do thier jobs well . Check in was smooth and enjoyable. We used the pool and the gym. Although both were minimal they provided exactly what it should which added to the overall visit. Bed was great, room was clean, breakfast was good. A+. My wife lived wAste high electrical socket to plug hair dryer in without crawling under a table or other obstacles. Although I dont understand it she was ecstatic at that point.
Comment from Hotel Management
22-Jan-2015 by Joe, Hotel Management
WOW..Thank you for the great 4 star review. Our team strives to be great and we are glad you had a great experience. We look forward to seeing you next time your in Tennessee
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Atlanta, Georgia

Good room for the price

Posted 19-Jan-2015
Pros: Staff, price
Cons: Old couches, tvs and carpeting in the rooms.
Location: Easy access to freeway, plenty of restaurants, gas stations and a Wal-Mart on the same exit.
Staff were all friendly and courteous. The location was easy to find and right off the expressway. The hotel is older and could use some renovating maybe in the carpets and the older style televisions. However, it was just fine for our family two nights there, and I was disappointed that we couldn't get in the pool, but it has just been painted and drained. Overall, friendly staff, decent room, good location.
Comment from Hotel Management
22-Jan-2015 by Joe, Hotel Management
Thank you Andrea for taking the time to write a review. Thank you for recognizing our great staff too. Our pool is know open and ready for your next visit.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 19-Jan-2015
Nice room, staff, breakfast but waffle machine broke as well has ice machine on 2nd floor and the picture on Expedia site shows a hot tub by pool and there wasn't one.
Comment from Hotel Management
25-Jan-2015 by Joe, Hotel Management
Thank you so much for your review and for recognizing our wonderful staff. We will use your comments to continue to improve our guest service.
5 out of 5
Recommended
for Everyone
by A verified traveller

good value

Posted 13-Jan-2015
We were in knoxville for family, and needed a place to sleep This place had a comfortable bed and good breakfast for the price
Comment from Hotel Management
25-Jan-2015 by Joe, Hotel Management
WOW!!! 5 Stars. Come back and see us soon.
4 out of 5
Recommended
for Everyone
by A verified traveller

Bad bed and pillows

Posted 05-Jan-2015
Cons: Get new mattresses and pillows
Everything was good but the pillows and bed, pillow was flat and the mattress was lumpy in spots, woke up tried.
Comment from Hotel Management
06-Jan-2015 by Joe, Hotel Management
Thank you for taking the time to write about your experience. We will continue to work hard so your next visit with us will be a 5-star experience. Warm Regards,
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Florida

Nice stay on way to Florida

Posted 05-Jan-2015
Pros: I liked 2 TVs and the living room.
Cons: The breakfast eggs were dry. Rest were good.
Location: Only overnight on way to Florida
Breakfast OK, eggs dry, but nice variety. Good value for the money.
Comment from Hotel Management
05-Jan-2015 by Joe, Hotel Management
Thank you so much for staying with us. We pride ourselves in providing great value at a reasonable price. We hope you will come back and see us the next time you are in the area; Warm Regards,
4 out of 5
Recommended
for Everyone
by A verified travellerfrom l

Posted 25-Dec-2014
No complaints. I have to write fifty characters. Which I think is stupid. It was good. Still no complaints.
Comment from Hotel Management
06-Jan-2015 by Joe, Hotel Management
Thank you for taking the time to write your review Big Knuckles. We look forward to seeing you soon.