Ratings based on 860 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
96% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Irvine, CA

Very nice hotel. I would stay there again.

Posted 29-Nov-2014
Pros: Everything was above my expectations.
Cons: Nothing needs improvement.
Location: The hotel is in an excellent location.
There is nothing negative I can report about this hotel. Everything was more than I expected.
5 out of 5
Recommended
for Everyone
by A verified traveller

A Satisfying Stay at Shilo

Posted 28-Nov-2014
This is what made our stay at the Shilo better than a lot of hotels: Beautiful room, flat TV, temp control by remote, and an outstanding continental breakfast in their restaurant dining room.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Bakersfield, CA

Great service and experience for second time.

Posted 27-Nov-2014
Pros: Just about everything.
Cons: I have no suggestions at this time.
Location: Visual distance of lake, plenty of fast food options in walking distance.
Service was fantastic from check in to check out, staff was super friendly and polite. Breakfast was good,and in an actual restaurant setting. Room was clean,comfortable, and well stocked. This was my second stay in this hotel,Iwas certainly not disappointed.
4 out of 5
Recommended
for Everyone
by A verified traveller

Excellent choice

Posted 13-Nov-2014
2nights. Very comfortable Staff quite accomadating
4 out of 5
Recommended
for Everyone
by A verified traveller

Short stay

Posted 11-Nov-2014
Pros: Location, cleanliness, staff
Cons: Better warming trays for breakfast items
We stayed only 1 night but had a nice experience. Front desk clerk was very friendly while allowing us early check in. The room was spacious and clean. Beds were comfortable. The continental breakfast had plenty of options including sausage and eggs, pancakes, red potatoes and the usual standards. Although the "Hot" items were cold. They need better warming trays. Apparently we were supposed to get tickets for the breakfast and drinks at the bar which we did not. I would definitely stay again.
3 out of 5
by A verified travellerfrom Oregon

Posted 10-Nov-2014
The pool area is very dirty, tiles are stained badly, feels gross. Breakfast is continental, eat early to avoid long lines.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 07-Nov-2014
Cons: The hotel is very clean and the people there are very friendly. It is a little dated but that was fine. Very comfortable hotel I would recommend.
The hotel is very clean and the people there are very friendly. It is a little dated but that was fine. Very comfortable hotel I would recommend.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Wenatchee, WA

Great price, great room, great breakfast

Posted 28-Oct-2014
Pros: Large clean rooms. Great Breakfast. Large pool and hot tub
Cons: Beef instead of pork sausage for breakfast
Stayed here twice on our vacation. Once going and once coming back a week later. Rooms were clean, large and comfortable for our two adults and two kids. Staff was friendly and prompt. Breakfast was great. Potatoes, eggs and a good assortment of other things. Best breakfast I've had at a hotel in a long time. For the money, I couldn't ask for a better experience.
3 out of 5
by A verified travellerfrom San Francisco

No attention to detail

Posted 21-Oct-2014
15 people in line when I arrived to check in. One desk clerk. Seemingly no one else even working in the hotel or available. TV was very dim, picture almost not visible; no brightness control. Shower wouldn't operate properly. Generally, it seems as if this hotel is poorly managed.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Honolulu

Great breakfast. Friendly staff

Posted 15-Oct-2014
Nice HD TVs in the bar area (21+) Bartender was very pleasant and made good convo with all the patrons. Sorry I don't recall her name! The workout room is OK. But it's right next to the lobby. I don't want to be working out while everyone coming and going looks at me. Our room was spacious and clean. The happy hour food menu seemed too good to be true! It was. Very mediocre tasting items. Not much to do in the area.