Ratings based on 698 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
96% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller

nice place, friendly people

Posted 29-Aug-2014
Pros: convienant
Cons: towels could be softer
Location: 1 hr from Crater Lake
had a good time, food was good, great coffee. I should not be required to type more than I want to.
3 out of 5
Recommended
for Everyone
by A verified traveller

Posted 27-Aug-2014
Everything is OK for this hotel. The TV is kindle of old and the bath tub is small. Anyway, the hotel is clean and quiet.
3 out of 5
Recommended
for Everyone
by A verified traveller from NJ

Staff members were friendly and helpful.

Posted 20-Aug-2014
Staff was helpful and friendly. Facility was like new. Pretty lobby. Room was comfortable but AC and fridge were noisy and pillows too soft. Convenient to Redwoods National Park.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 18-Aug-2014
Easy check in and out. Staff were curtious and friendly. Easy access
5 out of 5
Recommended
for Everyone
by A verified traveller from Bethlehem PA

Very nice Hotel - would stay here again

Posted 15-Aug-2014
Pros: Comfortable and quiet
A free glass of wine to relax at the end of the day - a pleasant surprise. Breakfast was very good.
4 out of 5
Recommended
for Everyone
by A verified traveller

Convenient location

Posted 15-Aug-2014
Pros: Convenience-bar staff very friendly
Location: Really close to downtown-good choices of restaurants
The room was spacious and clean. My son really liked the pool/spa area and the continental breakfast was fine
5 out of 5
Recommended
for Everyone
by A verified traveller from SARATOGA, CA

Very pleasant hotel in Klamath Falls

Posted 15-Aug-2014
Pros: Nice quiet room, comfortable bed, very clean, pool open 24/7:) Really liked the breakfast, lots of option and great coffee. Dinner was also quite good
Cons: The hotel gym. Fix treadmill, get some free weights, provide some equipment to work with
Location: Great location, bike/run trail nearby. Easy access to 97
Had a very quiet room on second floor. Very comfortable bed, slept really well.Room seemed very clean. Fitness center is a joke. Only 3 pieces of equipment and treadmill was broken. Great breakfast buffet!
5 out of 5
Recommended
for Everyone
by A verified traveller

Beautiful views of the lake.

Posted 14-Aug-2014
Pros: Rib eye steak in the restaurant.
Cons: Reward for guests that come back.
Location: The restaurant in the hotel has excellent rib eye steak. The Chef knows his cut of meats.
Excellent rib eye steak in the restaurant and pizza.
4 out of 5
Recommended
for Students
by A verified traveller from PDX

Convinient if you need to go to OIT

Posted 14-Aug-2014
Pros: Location
Cons: The breakfast staff was a bit overwhelmed... or slow to react to the demand.
Location: Klamath Falls deserved to be discovered.
Nice suite-rooms. Great location. This is a great hotel if you are viiting the area or need to go to OIT.
1 out of 5
by A verified traveller

Unhappy with cancellation policy

Posted 10-Aug-2014
Unable to get to hotel because of road closure due to forrest fire. Tried to cancel but was told it was less than 24 hr notice and i would still be charged anyway. Not happy with cancellation policy. Will not use expedia again or patronize shilo inns.