View from property

Reviews of Oxford Suites Silverdale

3 out of 5
Oxford Suites Silverdale
9550 NW Silverdale Way, Silverdale, WA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 672 out of 1001 reviews" "
Rating 8 - Good. 212 out of 1001 reviews" "
Rating 6 - Okay. 68 out of 1001 reviews" "
Rating 4 - Poor. 35 out of 1001 reviews" "
Rating 2 - Terrible. 14 out of 1001 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Saurabh, Snohomish

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff in the hotel was super friendly and flexible. Really enjoyed the evening salad bar and drinks as part of the stay. Really that was the biggest difference.
Stayed 2 nights in Mar 2024
Response from Derik B. Front Office Manager on 14 Mar 2024
Thank you so much for the 5 out of 5 rating! It's great that you were able to take advantage of our complimentary soup and salad, as well as the complimentary beverage!

10/10 Excellent

Eileen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the employees were so friendly and helpful.
Stayed 1 night in Mar 2024
Response from Derik B. Front Office Manager on 11 Mar 2024
Thank you for the 5 out of 5 rating Eileen! Part of the joy of working here is being able to meet and interact with all of our guests. Knowing they are being taken care of makes it all worth it!

10/10 Excellent

Tina, Port Angeles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrived late and got checked in right away!!
Stayed 1 night in Mar 2024
Response from Derik B. Front Office Manager on 11 Mar 2024
Thank you, Tina! No matter the time of day, we are always happy to help and provide exceptional service!

8/10 Good

Emmanuel

Stayed 3 nights in Dec 2023
Response from Derik B. Front Office Manager on 23 Mar 2024
Thank you for the review, Emmanuel! We would love to know how we can make your next stay a 5 out of 5 experience!

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff. Friendly, helpful, thoughtful.
Stayed 1 night in Feb 2024
Response from Derik B. Front Office Manager on 2 Mar 2024
Thank you for the review, Scott! Our staff really is the best. Hope to see you again the next time you visit Silverdale!

2/10 Terrible

Michael

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room smelled like mold. Deadbolt between rooms broken. Garbage throughout the hallways. Front desk person was rude
Stayed 2 nights in Feb 2024

10/10 Excellent

Kari

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are incredibly helpful. Food was tasty. Quick check in and out. Views.
Stayed 1 night in Feb 2024
Response from Derik B. Front Office Manager on 20 Feb 2024
Thanks for the 5 out of 5 review Kari! It was wonderful having you as our guest, and we look forward to your next stay!

10/10 Excellent

Patrick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Annette and Lisa were so kind and very accommodating in helping us extend our stay during a very tender time for our family after the loss of my father and my brother in law's mother passed away within two weeks of each other. We look forward to staying again under better circumstances. The entire staff is very kind, the rooms are lovely, clean and comfortable! The complementary breakfast buffet was delicious!
Stayed 1 night in Feb 2024
Response from Derik B. Front Office Manager on 9 Feb 2024
Thank you so much for the wonderful review, Patrick. It warms our hearts to know that the staff was able to make your stay as enjoyable as possible given the circumstances.

10/10 Excellent

Kimberly

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It had a nice view and it was very clean
Stayed 1 night in Feb 2024
Response from Derik B. Front Office Manager on 9 Feb 2024
Thank you for the review, Kimberly! It's great that you were able to enjoy the beautiful view of Dyes Inlet. We look forward to your next stay!

8/10 Good

Dennis

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located for medical appointments in Poulsbo/Silverdale area. Onsite food service minimized running around hassles. Beds were nice.
Stayed 1 night in Feb 2024
Response from Derik B. Front Office Manager on 9 Feb 2024
Thank for the kind words, Dennis! Please let us know how we can turn that 4 out of 5 review into a 5 out of 5 review!

10/10 Excellent

Jacob

Business traveller
Liked: Cleanliness, staff & service, amenities
Clean and quiet
Stayed 1 night in Jan 2024
Response from Derik B. Front Office Manager on 9 Feb 2024
Thank you so much for staying with us, Jacob! We appreciate the review!

10/10 Excellent

Cyndi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very nice property. The room and bathroom were clean and spacious. The breakfast room was very nice and had a great view of the bay. The best part was the very friendly staff.
Stayed 3 nights in Jan 2024
Response from Derik B. Front Office Manager on 9 Feb 2024
Thank you Cyndi! Breakfast with a beautiful view of Dyes inlet is a great way to start the day, and we're glad you got to enjoy it!

10/10 Excellent

patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very clean property, excellent dining options, quite, and great staff.
Stayed 1 night in Jan 2024
Response from Derik B. Front Office Manager on 9 Feb 2024
Thank you for the 5 out of 5 review Patricia!

10/10 Excellent

Holly

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and easy check in process . surprised with complimentary drink, and soup and salad bar !! Great restaurant on premises . Every area that I visited was clean and well maintained.
Stayed 1 night in Jan 2024
Response from Derik B. Front Office Manager on 9 Feb 2024
Thank you so much for the kind words, Holly! It's great to hear that everything went well with your stay!

10/10 Excellent

Cary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Oxford Suites in Silverdale is a real treasure. The staff are incrediblyhelpful and friendly, the rooms are clean, the beds are comfortable, the restaurant has very good food and their breakfast has the best eggs we've had after staying in 21 different hotels over the last 5 months! Would highly recommend!
Stayed 3 nights in Jan 2024
Response from Derik B. Front Office Manager on 26 Jan 2024
Thank you for the kind words and compliments Cary! We love to see our guests having a great time and taking advantage of all we have to offer at the Oxford Suites! We look forward to your next stay with us.

10/10 Excellent

Julie

Liked: Amenities
It was wonderful. Clean, comfortable and amazing staff. The breakfast buffet is outstanding.
Stayed 3 nights in Jan 2024
Response from Annette on 23 Jan 2024
I am so glad that you enjoyed your stay with us. We hope to see you again soon. Annette

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing Hotel! I won’t be staying anywhere else while in Silverdale.
Stayed 1 night in Jan 2024
Response from Derik B. Front Office Manager on 20 Jan 2024
Thank you so much Jordan! It's great to hear that you enjoyed your stay!

10/10 Excellent

Rinna

Stayed 1 night in Jan 2024
Response from Derik B. Front Office Manager on 9 Feb 2024
Thank you for the 5 out of 5 review Rinna!

10/10 Excellent

Beryle

Stayed 2 nights in Jan 2024
Response from Derik B. Front Office Manager on 9 Feb 2024
Thank you for the 5 out of 5 review, Beryle! We're glad you enjoyed your stay at the Oxford Suites.

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly service. Convenient location.
Stayed 3 nights in Dec 2023
Response from Derik B. Front Office Manager on 6 Jan 2024
Thank you for the 5 out of 5 review Nancy!

10/10 Excellent

Karen

Stayed 1 night in Dec 2023
Response from Derik B. Front Office Manager on 6 Jan 2024
We appreciate the 5 star review Karen!

10/10 Excellent

Aaron

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the property because there was a gym, pool spa, sauna, and steamer.
Response from Derik B. Front Office Manager on 6 Jan 2024
Thanks for the review, Aaron! It's great to hear you were able to take advantage of all the amenities.

8/10 Good

Bill

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Derik B. Front Office Manager on 30 Dec 2023
Thank you for the review, Bill. We'd love to know how we can improve the experience for our guests. Feedback is always appreciated.

6/10 Okay

Dieter

Travelled with partner
Liked: Cleanliness
The hotel is close to many restaurants and stores. We went to the hotel's breakfast buffet as soon as it opened, hoping the food would be hot and fresh then. For 3 mornings in a row - the food was lukewarm. A microwave oven at the buffet would be nice so you can reheat your food.
Stayed 3 nights in Dec 2023
Response from Derik B. Front Office Manager on 30 Dec 2023
Thank you for the constructive feedback, Dieter. This is not the standard that we hold ourselves to when it comes to our breakfast buffet, and we will strive to do better for our guests.

8/10 Good

Judy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The meals have improved 98% from 2022 when I stayed there. Everyone on staff very, very friendly. My only other thing would be: House keeing needs to be refined.
Stayed 3 nights in Dec 2023
Response from Derik B. Front Office Manager on 30 Dec 2023
Thank you for the review Judy! We'll keep working hard to get that remaining 2%!

8/10 Good

Joanne

Stayed 2 nights in Dec 2023
Response from Derik B. Front Office Manager on 30 Dec 2023
Thank you for the review, Joanne! Please let us know how we can improve to get that 10 out of 10 review.

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Derik B. Front Office Manager on 30 Dec 2023
Thanks for the 5 out of 5 review, Richard!

8/10 Good

Renee

Stayed 1 night in Dec 2023
Response from Derik B. Front Office Manager on 30 Dec 2023
We appreciate the review, Renee!

10/10 Excellent

Debra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are very clean & spacious. The staff were friendly and very welcoming.
Stayed 1 night in Dec 2023
Response from Derik B. Front Office Manager on 30 Dec 2023
We appreciate the kind words Debra!

2/10 Terrible

Kyle

Stayed 2 nights in Dec 2023

10/10 Excellent

BRIAN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Derik B. Front Office Manager on 18 Dec 2023
Thank you for the 5 out of 5 review Brian. It's great to know you enjoyed your stay with us!

10/10 Excellent

Whitney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Derik B. Front Office Manager on 18 Dec 2023
Glad to see you had a 10 out of 10 experience at the Oxford Suites Silverdale Whitney!

10/10 Excellent

Dixie, Bremerton

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Derik B. Front Office Manager on 18 Dec 2023
Thank you for the 5 out of 5 review Dixie. We look forward to your next stay at the Oxford Suites!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Place to Get Away
Always a great stay at Oxford Suites Silverdale. It’s comfortable, spacious, with great food and facilities. Love the steam room!
Stayed 1 night in Dec 2023
Response from Derik B. Front Office Manager on 18 Dec 2023
Thank you for the kind words! It's great you were able to enjoy all of our amenities during your stay.

10/10 Excellent

Sinead

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every staff member at this hotel was so friendly and nice. It was my third time staying there and they remember me every time I go back. They treat me like family. The food and cocktails are amazing as well. Cannot recommend this hotel enough.
Stayed 2 nights in Dec 2023
Response from Derik B. Front Office Manager on 9 Dec 2023
Thank you so much for the kind words, Sinead! This is the kind of experience we strive to provide for all our guests. We look forward to your next stay with us!

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Derik B. Front Office Manager on 9 Dec 2023
Thank you for the 5 out of 5 rating Deborah!

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, property conditions & facilities
Central location for easy accessiblity
Stayed 1 night in Dec 2023
Response from Derik B. Front Office Manager on 9 Dec 2023
Thank you for the 5 out of 5 review Connie! It's great to hear that the location provided additional convenience for you.

10/10 Excellent

Alexandra

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Derik B. Front Office Manager on 9 Dec 2023
Thank you for the 10 out of 10 review Alexandra!

10/10 Excellent

Thomas, Eugene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and great service, clean and safe
Stayed 1 night in Nov 2023
Response from Derik B. Front Office Manager on 30 Nov 2023
Thanks for the 5 out of 5 review Thomas!

10/10 Excellent

Delmer

Stayed 6 nights in Nov 2023
Response from Derik B. Front Office Manager on 18 Dec 2023
Thank you for the 5 out of 5 review, Delmer!

10/10 Excellent

RANDY

Liked: Cleanliness, staff & service, property conditions & facilities
Great rooms and friendly staff!
Stayed 1 night in Nov 2023
Response from Derik B. Front Office Manager on 30 Nov 2023
Thanks for the kind comments about your stay and the staff! We really appreciate it!

10/10 Excellent

Jacqueline

Stayed 1 night in Nov 2023
Response from Derik B. Front Office Manager on 18 Dec 2023
Looks like you had a great stay! Thank you for the 5 out of 5 review!

8/10 Good

Angelica

Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 1 night in Nov 2023
Response from Derik B. Front Office Manager on 23 Nov 2023
Thank you for the review, Angelica!

10/10 Excellent

Georgi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Derik B. Front Office Manager on 18 Nov 2023
Thank you for the 10 out of 10 review Georgi!

10/10 Excellent

Gabriel, Seattle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk was very friendly...I even got an upgrade! I forgot to ask for her name but she efficiently checked me in. Derrick the assistant manager came out to let me know that I will like the upgraded suite. It was indeed nice...very clean...spacious...it even had a fireplace! I also tried the restaurant because I got a free drink! The food was tasty and my server Kyra was super nice. This is my first time to stay at Oxford...it will surely not be my last!
Stayed 1 night in Nov 2023
Response from Derik B. Front Office Manager on 12 Nov 2023
We appreciate the kind words Gabriel. Glad we were able to make your first stay with us enjoyable!

10/10 Excellent

Kathleen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Awesome we will be back
Stayed 2 nights in Nov 2023
Response from Derik B. Front Office Manager on 12 Nov 2023
Thanks for the 5 out of 5 review Kathleen, we really appreciate it!

8/10 Good

Nikki

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable as always!
Everything was great as usual! Only thing was that our floor was wet. Like the carpet was shampooed and didn’t have time to dry. Other than that it was great!!
Stayed 1 night in Nov 2023
Response from Derik B. Front Office Manager on 11 Nov 2023
We're glad you enjoyed your stay, Nikki! Our apologies for the carpet, it indeed was shampooed before you checked in. Look forward to your next stay with us!

8/10 Good

Michael

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
This place is the best in Silverdale. If you have a street view it's a little loud. Housekeeping did not come at all during my multi day stay. Breakfast had different options every day, but the hours vary and don't match the hours on the ticket. Often opening sooner, nice but confusing. You also get a coupon for a free drink. For the price it's nice, but with no housekeeping and small garbage cans, some road noise and a loud person in the room next door it wasn't worth the cost.
Response from Derik B. Front Office Manager on 6 Nov 2023
Thank you for the review, Michael! Apologies for the lack of housekeeping service during your stay. We do schedule certain days for full stayover service, but you can request service for the entire length of your stay if you prefer. If you have any issues with noisy neighbors, please let our front desk staff know so that we can resolve the issue to your satisfaction.

10/10 Excellent

Grant

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying at an Oxford Suited and we were pleasantly surprised. Nice property and well furnished room, and the view of the inlet was quite lovely. Free breakfast in the morning was a bit disappointing (we passed), but otherwise a good stay
Stayed 1 night in Nov 2023
Response from Derik B. Front Office Manager on 7 Nov 2023
Thanks for the 5 out of 5 review Grant! We're delighted you enjoyed your stay with us. We'd love to hear what options you would like to see for our breakfast buffet!

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff went above and beyond! Accommodations are Grade “A”!
Stayed 1 night in Oct 2023
Response from Derik B. Front Office Manager on 2 Nov 2023
We appreciate the review, Kelly! Looking forward to your next stay with us!