Ratings based on 113 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
93% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from Stratford, ON

Hotel right off 401

Posted 14-Sep-2014
Pros: Excellent staff, very clean room, comfortable bed and great location!
Cons: The breakfast sausage
Location: There are several good restaurants within walking distance and a huge shopping mall just minutes away.
We were celebrating my birthday and wanted to spend the night in a hotel in Kitchener and go out for a nice supper. Our experience was a very positive one! The front desk person was very friendly and helpful during our check-in. We were pleasantly surprised to find that our standard King bedroom was very clean and had ample space. The bedding looked clean and modern. The bathroom looked a little dated but was very clean which is important to us. The King bed was very comfortable. Even though this hotel is right off of the 401 you could not hear the sound of the cars. We tried Ennios Italian Restaurant for the first time which was only about a 5 minute drive from the hotel and it was superb! The free breakfast in the morning offered many choices and the staff were super attentive and friendly. We will definitely stay again!
2 out of 5
by A verified traveller from Ontario

Convenient to 401

Posted 13-Sep-2014
Pros: the bed.
Cons: Lots.
The hotel was not what I expected for a 4 rating. I don't understand how that hotel rated that high. The only thing that was nice was the bed and linens. The hotel is dated, the food dreadful, even the smell of the basic dinner served, soup and chili smelled dreadful. We went off site for dinner. The air conditioner kept us awake most the night, the sink drain didn't drain. I have experienced Best Western hotels and they all fail for for not being updated. They all do however have nice beds.
4 out of 5
Recommended
for Families
by A verified traveller

Very good hotel close to my destination

Posted 31-Aug-2014
Pros: Excellent continental breakfast, but would be more convenient for a lot of guests if it was open until 10 a.m.
Staff was knowledgeable and pleasant. I actually had very few chances for interaction with the staff.
3 out of 5
by A verified traveller from London, Ontario

Clean Hotel, small rooms

Posted 03-Aug-2014
Pros: cleanliness
Location: good location for shopping dining
Small room, could hear the arguing of next door guests all night.
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice Hotel, noisy AC

Posted 13-Jun-2014
Pros: Close to main roads
Cons: Noisy AC unit when it came on
Just stayed over nioght for a meeting the next day
4 out of 5
Recommended
for Everyone
by A verified traveller

Overall pretty good

Posted 13-Jun-2014
The only real problem was that the bathroom sink drained incredibly slowly.
4 out of 5
Recommended
by Peter

This traveller left a rating score only Posted 08-Jun-2014 on Hotels.com
4 out of 5
Recommended
for Everyone
by A verified traveller

Close to highway.

Posted 02-Jun-2014
Pros: Could park next to room and bring luggage in through patio door. Very convenient
Cons: Have vending and ice machine not so close to rooms.
Would not get the same room. Too close to ice machine and snack machines. Very noisy. Especially when in use. Nice room, but toilet kept running after flushing. Did not get the best nights rest. Staff was excellent. Breakfast very good.
5 out of 5
Recommended
for Everyone
by Helen from Lethbridge

Nice hotel.

Posted 30-May-2014
Pros: It was clean and the breakfast was good.
Cons: Perhaps the air conditioner could be quieter.
Location: We were here for a convention so only came to sleep.
We were pleasantly surprised with the quality of this motel.
3 out of 5
Recommended
by Bill from CK

Posted 17-May-2014 on Hotels.com
Hotel was very good for the price. Location slightly inconvenient. Needs a sign at the entrance.