Ratings based on 70 Verified Reviews

They paid and stayed. We double-checked.
3.1 out of 5
80% of guests recommend
3.6 Room cleanliness
3.5 Service & staff
3.4 Room comfort
2.9 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveller from Aba

Posted 21-Jun-2015
staff could have been more helpful with tourist attractions. It was no info
3 out of 5
by A verified traveller from Florida

Needs Improvement

Posted 14-Jun-2015
Pros: I liked that the room was clean and the ac works. There was also hot water in the shower. The pancakes was good for my daughter.
Cons: The service, cleaning the pool, making the lobby more appealing. Renovate the whole building, is has a lot of potential to do good business.
We were not told that we need to leave the key at the front desk to get the room cleaned. The toilet seat kept falling on our backs. Every night we had to ask for three sets of towels because there was three of us in the room.
4 out of 5
Recommended
for Everyone
by A verified traveller from NEW ORLEANS, LA.

Off track

Posted 31-May-2015
Pros: I liked being close to 2 main attractions (Lime Cay and Ft James)
Cons: Maybe because the had done some renovations to rooms there were no lamps on the nightstands and no mirror in outside the bathroom area.
Location: Again Lime Cay and Ft James are a must see but the Port Royal area is full of historic information. The airport being less than 15min ride doesn't hur
Even though it's not on the main drag of Kingston I had a pleasant stay without the hustle and bustle of the city.
4 out of 5
Recommended
for Everyone
by A verified traveller from Florida

Clean and quiet

Posted 27-May-2015
Perfectly suited for a short stay! Once your not planning a few days roaming/lounging in your hotel! Perfect place to rest your head being that there isn't much activity on premises! Quiet, clean with an exceptional staff! One drawback, no spa!! It's small and your view from your room is nice! Port Royal is a historic town of Kingston so lots of history plugs from the locals!! Overall great experience!
1 out of 5
by A verified traveller from new jersey

Business

Posted 25-May-2015
worst hotel I ever been too no iron or iron bed TV did not work far far from town no bible no microwave no fridge I would never go back there the staff was amazing the bar was whack I must say the front was amazing she was helpful that staff was great can't say enough about the staff the hotel 1 star.
3 out of 5
Recommended
for Everyone
by A verified traveller from Philadelphia, Pa

Nice hotel if you don't want to stay in Kingston.

Posted 18-May-2015
My wife and I wanted to visit the Bob Marley museum in Kingston and we were staying at a resort in Negril. The trip to Kingston from Negril is well over a 4 hour drive so we stayed at the Grand Port Royal and traveled back to Negril the following day.The staff at the GPR hotel is very laid back. I don't have anything bad to say about it and out of 5 stars I giveb it 3 stars.
3 out of 5
Recommended
for Everyone
by A verified traveller from Cape Town

Convenient, pleasant airport hotel

Posted 09-May-2015
Pros: The bar, the outlook, and a very pleasant burger for dinner - contrary to previous reviews, we found the service to be good. Hotel room was very clean
Location: Only hotel close to the airport, quite far from town.
After reading previous reviews, we were a bit concerned that this hotel would be unpleasant, but we were pleasantly surprised! Beware: the same road name also exists in town - but this hotel is about 15 or 20 minutes passed the airport on the airport road.
5 out of 5
Recommended
for Everyone
by A verified traveller

Beautiful Hotel-Beautiful Staff

Posted 02-May-2015
The room and property were just as depicted on Expedia. The food at the restaurant is delicious as well.
3 out of 5
Recommended
for Everyone
by A verified traveller from Texas

Not in Kingston proper

Posted 13-Apr-2015
Pros: Location & fact it was quiet!
Cons: Service, restaurant, & cleanliness could be improved. Bed was clean, floor needed mopping due to sea air & sea sand.
Location: On peninsula, across bay from Kingston proper. Good " local" seafood restaurants (2) nearby, not much else to do but watch birds, airplanes, & water.
The hotel is close to airport (but still costs $20 taxi) & it is on peninsula, not in heart of city, so it is quiet. Hotel is somewhat run down, old & worn, & restaurant is Very Slow, but food okay. For watching birds or relaxing it is adequate. Grounds big & nice! Pool looked a bit cloudy, but they were cleaning it later. If you want to be near "the action" or want something nice, look elsewhere. For our purposes ( birdwatching & walking around) it was good. Pool ok, but not really a beach.
1 out of 5
by A verified traveller from Long Island, New York

"whatever can go wrong will go wrong"

Posted 11-Apr-2015
Pros: very quaint and small. It was an old fort or armory of some sort. I like that you can still go in sea water (salt water pool)with no beach available.
Cons: EVERYTHING! major renovation,adult experience staff needed,better basic accomadation eg.water iron and board,activities needed, transportation to town
Location: Its the only hotel in the area. One restaurant walking distance(sea food). no beach. No structured charter boat to take you to lime keys beach.
We arrived at the hotel at 11:30pm since our flight was delayed four hours. Desk attendant stated kitchen is closed therefore cannot help us with meals. No bottled water available, no microwave, no refrigerator, went to bed without food or water. Water can only be purchase when the bar is open and get your ice bucket filled also. Had only snacks on the plane earlier that night. Next morning(Sunday)breakfast awful,the bacon not properly cooked, the fruit looked as if it was dried out in the refrigerator,the coffee was cold and the food did not look appetizing.Decided to go to the pool and found it green, pool attendant stated there is some kind of leakage and he just poured chemical in it. No beach but a salt water pool which was dangerously slippery(lot of moss). no activities available.My husband inquired about a massage and was told that the spa is under renovation,someone made a joke that it wasn't built yet. Went to the only outside restaurant for lunch/dinner(delicious).There are lots of poor houses and garbage in the area.Reported to the desk next morning that the air in the room doesn't work. Returned that night from been out all day to find that the air was not fixed and the room smelled like sewer with lots tiny flies and mosquito, remade the bed with the same dirty linin(my lipstick still on it) we had to change rooms at 11:45 that night. we ended up in a 2 double bed room.The towels are grey instead of white(they blame the dryer as they apologize)The staff are kids