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The jetted tub was amazing! I was very happy with the cleanliness of the room and the staff were very helpful. I appreciated the take away breakfast in bags but wish it had options for diet restrictions.
Thank you for staying with us and for your feedback, we do appreciate it.Hope to see you again in the future.
4/10 Poor
Joe
Travelled with family, Travelled with pets
30 Sept 2023
Liked: Amenities
Disliked: Staff & service
Air conditioning did not function properly. I needed to buy "bug bomb" to deal with a plethora of flies in the room. Room much too small (less than 200 sq ft) for a family traveling with a dog (which they knew in advance). Front desk did NOTHING to address my concerns.
Joe
Stayed 1 night in Sep 2023
Response from Management on 2 Oct 2023
Thank you for your feedback, we will be addressing your concerns internally.
The staff is very friendly. Rooms are clean. The coffee pot in the room is bigger than 1 cup, it's a small pot. So nice when 2 are staying in the room that wake up to coffee. Gananoque is a beautiful town with the 1000 island cruises right there. We took the 1 hour and it was just enough to see a sample of the islands.
Rita
Stayed 2 nights in Sep 2023
Response from Kevin on 18 Sept 2023
Thank you for staying with us and for your feedback, we do appreciate it.Hope to see you again in the future.
Advertise breakfast and show pictures of hot breakfast. I got a tiny muffin and a juice box.
Sean
Stayed 2 nights in Sep 2023
Response from Kevin on 5 Sept 2023
We are sorry you were misinformed.our breakfast has not been advertised as included since covid.... any and all information about breakfast was to be removed from all web sites multiple years ago.Again we apologize for any misunderstanding
Thank you for staying with us and for your feedback, we do appreciate it.Hope to see you again in the future.
6/10 Okay
Lara
Travelled with partner
30 Aug 2023
Nice for a 1 night stay as quite basic . Would have like to have room with no carpet due to allergies . Outdoor Pool could have been cleaner and better accessible as opposed to walking thru check in area in wet swimwear 🤔.
No dining at motel , but fast food available in walking distance . Nice grab and go healthy bkft in morning . Free parking outside room .
Lara
Stayed 1 night in Aug 2023
Response from Kevin on 31 Aug 2023
Thank you for staying with us and for your feedback, we do appreciate it.Hope to see you again in the future.