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Reviews of Travelodge by Wyndham Gananoque

2 out of 5
Travelodge by Wyndham Gananoque
785 King St E, Gananoque, ON

Reviews

7.8

Good

Rating 10 - Excellent. 274 out of 791 reviews" "
Rating 8 - Good. 284 out of 791 reviews" "
Rating 6 - Okay. 132 out of 791 reviews" "
Rating 4 - Poor. 59 out of 791 reviews" "
Rating 2 - Terrible. 42 out of 791 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Brenna

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

Brandy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The jetted tub was amazing! I was very happy with the cleanliness of the room and the staff were very helpful. I appreciated the take away breakfast in bags but wish it had options for diet restrictions.
Stayed 1 night in Oct 2023

10/10 Excellent

Victoria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and very reasonably priced for a room with a hot tub. Looking forward on going back in the future.
Stayed 1 night in Oct 2023
Response from Kevin on 22 Oct 2023
Thank you for staying with us and for your feedback, we do appreciate it.Look forward to seeing you in the future.

10/10 Excellent

Kristina

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As always , a very pleasant place to stay
Stayed 1 night in Oct 2023
Response from Kevin on 17 Oct 2023
Thank you for staying with us and for your feedback, we do appreciate it.Hope to see you again in the future.

8/10 Good

Wendy

Travelled with partner
Liked: Staff & service, property conditions & facilities
There was hair, and lots of it left in the shower walls.
Stayed 1 night in Oct 2023
Response from Kevin on 17 Oct 2023
Thank you for staying with us and for your feedback, we do appreciate it.Hope to see you again in the future.

8/10 Good

Balasubramanian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good experience
Stayed 1 night in Oct 2023
Response from Kevin on 9 Oct 2023
Thank you for staying with us and for your feedback, we do appreciate it.Hope to see you again in the future.

10/10 Excellent

Teagan

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023
Response from Tanya A on 6 Oct 2023
Thank you for staying with us and for your feedback, we do appreciate it .Hope to see you again in the future.

10/10 Excellent

Justin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed in a suite. Was affordable, clean and staff was great. Will come back.
Stayed 1 night in Oct 2023
Response from Kevin on 5 Oct 2023
Thank you for staying with us and for your feedback, we do appreciate it.Hope to see you again in the future.

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Surprisingly good stay. Will go again.
Stayed 1 night in Oct 2023
Response from Kevin on 4 Oct 2023
Thank you for staying with us and for your feedback, we do appreciate it .Hope to see you again in the future.

8/10 Good

Erin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grab and go
The grab and go breakfast wasn’t great at all. Toast or bagel would have been a better idea then the cereal bar and muffin Fruit was good 👍
Stayed 2 nights in Sep 2023
Response from Kevin on 3 Oct 2023
Thank you for staying with us and for your feedback, we do appreciate it.Hope to see you again in the future.

6/10 Okay

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is old but well maintained.
Stayed 1 night in Sep 2023
Response from Kevin on 2 Oct 2023
Thank you for staying with us and for your feedback, we do appreciate it.Hope to see you again in the future.

6/10 Okay

Mildred

Disliked: Cleanliness
Stayed 2 nights in Sep 2023
Response from Kevin on 2 Oct 2023
Thank you for staying with us and for your feedback, we do appreciate it.Hope to see you again in the future.

10/10 Excellent

Elvira

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Kevin on 2 Oct 2023
Thank you for staying with us and for your feedback, we do appreciate it.Hope to see you again in the future.

4/10 Poor

Joe

Travelled with family, Travelled with pets
Liked: Amenities
Disliked: Staff & service
Air conditioning did not function properly. I needed to buy "bug bomb" to deal with a plethora of flies in the room. Room much too small (less than 200 sq ft) for a family traveling with a dog (which they knew in advance). Front desk did NOTHING to address my concerns.
Stayed 1 night in Sep 2023
Response from Management on 2 Oct 2023
Thank you for your feedback, we will be addressing your concerns internally.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Kevin on 27 Sept 2023
Thank you for staying with us and for your feedback, we do appreciate it.Hope to see you again in the future.

10/10 Excellent

LIAM

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the heated pool and pool hours. A very pleasant stay.
Stayed 2 nights in Sep 2023
Response from Christian on 26 Sept 2023
.

10/10 Excellent

Vilic

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff were very helpful and acomodating.
Stayed 1 night in Sep 2023

10/10 Excellent

Richard

Stayed 1 night in Sep 2023
Response from Kevin on 17 Oct 2023
Thank you for staying with us and for your feedback, we do appreciate it.Hope to see you again in the future.

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Right off the highway nice little spot
Stayed 1 night in Sep 2023
Response from Kevin on 23 Sept 2023
Thank you for staying with us and for your feedback, we do appreciate it.Hope to see you again in the future.

10/10 Excellent

Barb

Stayed 1 night in Sep 2023
Response from Kevin on 22 Sept 2023
Thank you for staying with us and for your feedback, we do appreciate it.Hope to see you again in the future.

10/10 Excellent

Roman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good, except the AC wall-mount unit was a bit noisy. We enjoy the whirlpool very much.
Stayed 2 nights in Sep 2023
Response from Kevin on 19 Sept 2023
Thank you for staying with us and for your feedback, we do appreciate it.Hope to see you again in the future.

10/10 Excellent

Brianne

Stayed 2 nights in Sep 2023
Response from Kevin on 19 Sept 2023
Thank you for staying with us and for your feedback, we do appreciate it.Hope to see you again in the future.

10/10 Excellent

Rita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very friendly. Rooms are clean. The coffee pot in the room is bigger than 1 cup, it's a small pot. So nice when 2 are staying in the room that wake up to coffee. Gananoque is a beautiful town with the 1000 island cruises right there. We took the 1 hour and it was just enough to see a sample of the islands.
Stayed 2 nights in Sep 2023
Response from Kevin on 18 Sept 2023
Thank you for staying with us and for your feedback, we do appreciate it.Hope to see you again in the future.

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Kevin on 17 Sept 2023
Thank you for staying with us and for your feedback, we do appreciate it.Hope to see you again in the future.

8/10 Good

Don

Liked: Cleanliness, staff & service, property conditions & facilities
Adequate stay.
Stayed 2 nights in Sep 2023

10/10 Excellent

KHUSHVIR

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to all amenities
Stayed 2 nights in Sep 2023
Response from Kevin on 11 Sept 2023
Thank you for staying with us and for your feedback, we do appreciate it.Hope to see you again in the future.

8/10 Good

Donna

Liked: Cleanliness, staff & service
Very clean, secure. Bed was as hard as a rock.
Stayed 1 night in Sep 2023
Response from Kevin on 9 Sept 2023
Thank you for staying with us and for your feedback, we do appreciate it.Hope to see you again in the future.

6/10 Okay

Maria

Travelled with group
Liked: Staff & service, property conditions & facilities
Overall a good experience
Stayed 2 nights in Sep 2023
Response from Kevin on 11 Sept 2023
Thank you for staying with us and for your feedback, we do appreciate it.Hope to see you again in the future.

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Kevin on 8 Sept 2023
Thank you for staying with us and for your feedback, we do appreciate it.Hope to see you again in the future.

10/10 Excellent

Barbara

Stayed 1 night in Sep 2023
Response from Kevin on 8 Sept 2023
Thank you for staying with us and for your feedback, we do appreciate it.Hope to see you again in the future.

10/10 Excellent

Anne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Sep 2023
Response from Kevin on 6 Sept 2023
Thank you for staying with us and for your feedback, we do appreciate it.Hope to see you again in the future.

10/10 Excellent

Connie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay clean, but the bed hurt my back.
Stayed 3 nights in Sep 2023
Response from Kevin on 6 Sept 2023
Thank you for staying with us and for your feedback, we do appreciate it.Hope to see you again in the future.

10/10 Excellent

Luc

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Kevin on 6 Sept 2023
Thank you for staying with us and for your feedback, we do appreciate it.Hope to see you again in the future.

6/10 Okay

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were nice. The pool was great. The rooms are basic. No fuss no muss.
Stayed 2 nights in Sep 2023
Response from Kevin on 5 Sept 2023
Thank you for staying with us and for your feedback, we do appreciate it.Hope to see you again in the future.

2/10 Terrible

Sean

Disliked: Staff & service, property conditions & facilities
Advertise breakfast and show pictures of hot breakfast. I got a tiny muffin and a juice box.
Stayed 2 nights in Sep 2023
Response from Kevin on 5 Sept 2023
We are sorry you were misinformed.our breakfast has not been advertised as included since covid.... any and all information about breakfast was to be removed from all web sites multiple years ago.Again we apologize for any misunderstanding

2/10 Terrible

Susan

Disliked: Cleanliness, property conditions & facilities
terrible
Stayed 2 nights in Sep 2023
Response from Kevin on 5 Sept 2023
We are sorry your stay was not what you expected.thank you for your feedback.

4/10 Poor

William r

Travelled with partner
Room not as advertized. Entrance door difficult to open and riser too high .no housekeeping on 2nd and 3rd day unless requested.
Stayed 3 nights in Aug 2023
Response from Kevin on 5 Sept 2023
We are sorry your room was not as expected...We are looking into this directly

10/10 Excellent

Pietro Luigi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023
Response from Kevin on 3 Sept 2023
Thank you for staying with us and for your feedback, we do appreciate it.Hope to see you again in the future.

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023
Response from Kevin on 2 Sept 2023
Thank you for staying with us and for your feedback, we do appreciate it.Hope to see you again in the future.

8/10 Good

Will

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good, clean, simple road accommodation with the added bonus of a pool. Recommended!
Stayed 1 night in Aug 2023
Response from Kevin on 31 Aug 2023
Thank you for staying with us and for your feedback, we do appreciate it.Hope to see you again in the future.

8/10 Good

jad

Stayed 1 night in Aug 2023
Response from Kevin on 1 Sept 2023
Thank you for staying with us and for your feedback, we do appreciate it.Hope to see you again in the future.

10/10 Excellent

youcef

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a nice experience
Stayed 1 night in Aug 2023
Response from Kevin on 31 Aug 2023
Thank you for staying with us and for your feedback, we do appreciate it.Hope to see you again in the future.

6/10 Okay

Lara

Travelled with partner
Nice for a 1 night stay as quite basic . Would have like to have room with no carpet due to allergies . Outdoor Pool could have been cleaner and better accessible as opposed to walking thru check in area in wet swimwear 🤔. No dining at motel , but fast food available in walking distance . Nice grab and go healthy bkft in morning . Free parking outside room .
Stayed 1 night in Aug 2023
Response from Kevin on 31 Aug 2023
Thank you for staying with us and for your feedback, we do appreciate it.Hope to see you again in the future.

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Kevin on 1 Sept 2023
Thank you for staying with us and for your feedback, we do appreciate it.Hope to see you again in the future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Kevin on 28 Aug 2023
Thank you for staying with us and for your feedback, we do appreciate it...Hope to see you again in the future.

8/10 Good

aki

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Kevin on 26 Aug 2023
Thank you for staying with us and for your feedback, we do appreciate it.Hope to see you again in the future.

10/10 Excellent

Rhonda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean. Pool was nice and pool deck was nice for sitting out. Pool was warm.
Stayed 2 nights in Aug 2023
Response from Kevin on 25 Aug 2023
Thank you for staying with us and for your feedback, we do appreciate it.Hope to see you again in the future.

8/10 Good

Linda

Stayed 1 night in Aug 2023
Response from Kevin on 25 Aug 2023
Thank you for staying with us and for your feedback, we do appreciate it.Hope to see you again in the future.

10/10 Excellent

Shaun

Stayed 1 night in Aug 2023
Response from Kevin on 22 Aug 2023
Thank you for staying with us and for your feedback, we do appreciate it.Hope to see you again in the future.

10/10 Excellent

Pradip

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Kevin on 19 Aug 2023
Thank you for staying with us and for your feedback, we do appreciate it...Hope to see you again in the future.