All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
This property has the shinyest floors of anyplace we have ever stayed. The breakfast was good but they were out of almost everything and we had to ask for them to fill it. They had free food from 5pm-7pm and free water in the lobby. The indoor pool was mirky, so we didn't dare go in it.
Very pleased with this hotel. The room was spotless. Lots of space, bed extremely comfortable.. Loved the air purifier. Staff very helpful!
Moira
Stayed 1 night in Mar 2024
Response from GM on 1 Apr 2024
Thank you for taking the time to write such a generous review of our hotel and team members. We are pleased that you enjoyed our spotless accommodations and convenient location. We do our best to ensure every guest has a pleasant stay and we're thrilled our dedicated team made that happen for you! We hope when you are in the Kingsland area again, you will think of the Comfort Suites, Kingsland for your place to stay.Jeanine MorrisGeneral Manager
2/10 Terrible
JESSICA
Travelled with family, Travelled with family and small children
They try to double charge you, then if you tell them about it they will deny it even if you show receipts that they gave you then will cancel your room and make you leave
JESSICA
Stayed 1 night in Mar 2024
Response from GM on 1 Apr 2024
Thank you for your review; we truly value your feedback. We take pride in providing our guests with an exceptional experience as you can read from many reviews before yours; therefore, we hope you will accept our apologies regarding your billing. We certainly understand your frustration and apologized to you several times. When booking with a third party you pay the third party directly. We only ask for your credit card for incidentals. We explained this to you, we even offered to show you on our computer that your room was paid with a virtual credit card. Your erratic behavior frighted the front desk staff, which in fact I had guest calling me directly because they were worried about the safety of the front desk. The police were called, you and your party were escorted off the property. We also informed Expedia that we would waive the cancelation policy as we tried in every way to explain to you, we did not double charge you. We are always providing outstanding hospitality to all our guests even during situation like this, we tried to make the situation correct.While we know we cannot change the negative experience you had this time; it is our hope you will give us another opportunity to prove ourselves to you.Jeanine MorrisGeneral Manage
STAY AWAY from this one! Tried to check in at the property and the manager at desk claimed they could not find our booking. Manager tried to blame Expedia-and claimed others have been having the same issue. Just wanted us to pay a higher rate directly to hotel and refused to assist in any way. Spoke to another couple who had experienced the same issue.
LISA
Stayed 1 night in Mar 2024
Response from GM on 1 Apr 2024
Thank you for your review; we truly value your feedback. We take pride in providing our guests with an exceptional experience as you can read from many reviews before yours; therefore, we hope you will accept our apologies regarding the reservation not coming thru from the third party. We certainly understand your frustration and apologized to you several times. However, when you book with a third party all reservation issues must go through the third party to find out why the reservation did not come thru.We are always providing outstanding hospitality to all our guests even during situation like this, we tried to make the situation correct.While we know we cannot change the negative experience you had this time; it is our hope you will give us another opportunity to prove ourselves to you.Jeanine MorrisGeneral Manage
Parking was difficult for me with a boat behind me. Not their fault. Just a heads up for others.
peter
Stayed 1 night in Mar 2024
Response from GM on 12 Mar 2024
I appreciate your positive comments about our facilities and services. We are so inspired to see your great review post your stay. We promise to remain committed to our hard work to provide every guest with marvelous accommodations. Looking forward to welcoming you again.Sincerely,Jeanine MorrisGeneral Manager
Friendly staff, very clean and new looking. They had popcorn in the lobby!
Susan
Stayed 1 night in Mar 2024
Response from GM on 12 Mar 2024
Thank you so much! We appreciate the wonderful comments regarding the Comfort Suites Kings Bay. We are so happy you enjoyed our ultra clean accommodations and found our staff friendly and helpful.We look forward to seeing you again in the future!Best Wishes,Jeanine MorrisGeneral Manager
Good day! Thank you for leaving an amazing review of our hotel. It means so much to all of us to hear from guests like yourself who have enjoyed our hospitality and amenities.Great to hear how you have loved our comfortable bed and clean accommodations. Once again, thank you for your recommendation and we look forward to seeing you again!Jeanine MorrisGeneral Manager
Pleasant staff. Recently remodeled. Comfortable bed.
Marianne
Stayed 1 night in Mar 2024
Response from GM on 12 Mar 2024
Good day! Thank you for leaving your review of our hotel. It means so much to all of us to hear from guests like yourself who have enjoyed our hospitality and amenities.Great to hear how you have loved our comfortable bed and clean accommodations. Once again, thank you for your recommendation and we look forward to seeing you again!
10/10 Excellent
Julie
Travelled with family and small children
9 Mar 2024
The property had an easy and friendly check in. A welcome bag was a nice touch as well.
Julie
Stayed 1 night in Mar 2024
Response from GM on 12 Mar 2024
Thank you so much! We appreciate the wonderful comments regarding the Comfort Suites Kings Bay. We are so happy you enjoyed our ultra clean accommodations and found our staff friendly and helpful.We look forward to seeing you again in the future!Best Wishes,Jeanine MorrisGeneral Manager
10/10 Excellent
Bea
Travelled with family
7 Mar 2024
Liked: Amenities
Good location
Bea
Stayed 1 night in Mar 2024
Response from GM on 12 Mar 2024
I appreciate your positive comments about our facilities and services. We are so inspired to see your great review post your stay. We promise to remain committed to our hard work to provide every guest with marvelous accommodations. Looking forward to welcoming you again.Sincerely,Jeanine Morris
6/10 Okay
William
Travelled with family, Travelled with partner
4 Mar 2024
Quiet and safe
William
Stayed 1 night in Mar 2024
Response from GM on 12 Mar 2024
Good day! Thank you for leaving an amazing review of our hotel. It means so much to all of us to hear from guests like yourself who have enjoyed our hospitality and amenities.Great to hear how you have loved our comfortable bed and clean accommodations. Once again, thank you for your recommendation and we look forward to seeing you again!Jeanine MorrisGeneral Manager
6/10 Okay
Sandra
29 Feb 2024
Liked: Cleanliness, staff & service
Good parking, well lit. Excellent breakfast. Good staff. Very clean.
Negatives were old scarred furniture in bedroom and lack of attention to items that needed repair eg shower bar was completely off the wall on one side and shower spigot pipe leaked and sprayed water out of the side.
Sandra
Stayed 1 night in Feb 2024
Response from GM on 12 Mar 2024
I appreciate your positive comments about our facilities and services. We are so inspired to see your great review post your stay. We promise to remain committed to our hard work to provide every guest with marvelous accommodations. Looking forward to welcoming you again.Sincerely,Jeanine Morris
Everything was good except for the ice cube that it was dirty inside. Breakfast was delicious and staff was very friendly.
Cesar
Stayed 1 night in Feb 2024
Response from GM on 12 Mar 2024
Thank you for taking the time to write such a thorough and detailed review regarding your most recent stay.I hope you will accept our sincerest apologies for these maintenance mishaps that you have encountered and that you did not receive immediate action regarding the necessity of correcting such issues as quickly as possible. It is through feedback like yours that we are able to quickly address the maintenance issues.We promise to deliver and match your expectations in the future .Jeanine MorrisGeneral Manger
The staff were amazing and the property was perfect for our getaway. We actually added another day. Deepak, Sandy and Felecia were wonderful and we thank you.
Deamon
Stayed 2 nights in Feb 2024
Response from GM on 12 Mar 2024
Good day! Thank you for leaving an amazing review of our hotel. It means so much to all of us to hear from guests like yourself who have enjoyed our hospitality and amenities.Great to hear how you have loved our comfortable bed and clean accommodations. Once again, thank you for your recommendation and we look forward to seeing you again!Jeanine MorrisGeneral Manager
Comfortable rooms, friendly staff, good breakfast, reasonable price. Convenient to restaurants for dinner and close to highway.
Carol
Stayed 1 night in Feb 2024
Response from GM on 12 Mar 2024
Good day! Thank you for leaving an amazing review of our hotel. It means so much to all of us to hear from guests like yourself who have enjoyed our hospitality and amenities.Great to hear how you have loved our comfortable bed and clean accommodations. Once again, thank you for your recommendation and we look forward to seeing you again!Jeanine MorrisGeneral Manager
Good day! Thank you for leaving an amazing review of our hotel. It means so much to all of us to hear from guests like yourself who have enjoyed our hospitality and amenities.Great to hear how you have loved our comfortable bed and clean accommodations. Once again, thank you for your recommendation and we look forward to seeing you again!Jeanine MorrisGeneral Manager
Our 1 night stay was perfect. The staff is extremely courteous and helpful. The hotel is newly renovated and accommadating. Selected this hotel because of high reviews and it did not dissapoint. Will definitely stay here again for future trips.
Verified traveller
Stayed 1 night in Jan 2024
Response from GM on 27 Jan 2024
Thank you for taking the time to review your recent stay at the Comfort Suites . We are delighted to know you were pleased with our thoughtful hospitality. We will surely share your compliments with our team to keep them motivated. We appreciate your comments and look forward to welcoming you again!Sincerely ,Jeanine MorrisGeneral Manager
10/10 Excellent
Micheal
11 Jan 2024
Micheal
Stayed 1 night in Jan 2024
Response from GM on 12 Mar 2024
Good day! Thank you for leaving an amazing review of our hotel. It means so much to all of us to hear from guests like yourself who have enjoyed our hospitality and amenities.Great to hear how you have loved our comfortable bed and clean accommodations. Once again, thank you for your recommendation and we look forward to seeing you again!Jeanine MorrisGeneral Manager
Thank you for taking the time to write such a generous review of our hotel and team members. We are pleased that you enjoyed our spotless accommodations and thoughtful hospitality . We do our best to ensure every guest has a pleasant stay and we're thrilled our dedicated team made that happen for you! We hope when you are in the Kingsland area again, you will think of Comfort Suites, Kings Bay .
10/10 Excellent
Bryanne
3 Jan 2024
Bryanne
Stayed 1 night in Jan 2024
Response from GM on 27 Jan 2024
Thank you for taking the time to write such a generous review of our hotel and team members. We are pleased that you enjoyed our spotless accommodations and thoughtful hospitality . We do our best to ensure every guest has a pleasant stay and we're thrilled our dedicated team made that happen for you! We hope when you are in the Kingsland area again, you will think of Comfort Suites, Kings Bay . Sincerely, Jeanine MorrisGeneral Manager
10/10 Excellent
Paul
1 Jan 2024
Paul
Stayed 1 night in Dec 2023
Response from GM on 27 Jan 2024
Thank you for taking the time to write such a generous review of our hotel and team members. We are pleased that you enjoyed our spotless accommodations and thoughtful hospitality . We do our best to ensure every guest has a pleasant stay and we're thrilled our dedicated team made that happen for you! We hope when you are in the Kingsland area again, you will think of Comfort Suites, Kings Bay .
Check in was quick and easy and the gentleman Deepak that helped me was very friendly
Roy
Stayed 1 night in Dec 2023
Response from GM on 27 Jan 2024
Thank you for taking the time to write such a generous review of our hotel and team members. We are pleased that you enjoyed our spotless accommodations and thoughtful hospitality . We do our best to ensure every guest has a pleasant stay and we're thrilled our dedicated team made that happen for you! We hope when you are in the Kingsland area again, you will think of Comfort Suites, Kings Bay . Sincerely Jeanine MorrisGeneral Manager
10/10 Excellent
Megan
29 Dec 2023
Megan
Stayed 2 nights in Dec 2023
Response from GM on 27 Jan 2024
Thank you for taking the time to review your recent stay at the Comfort Suites . We are delighted to know you were pleased with our thoughtful hospitality. We will surely share your compliments with our team to keep them motivated. We appreciate your comments and look forward to welcoming you again!
The staff was friendly, restaurant in walking distance, the indoor pool was open. It was a good experience. We could hear highway noise but that's expected.
Paula
Stayed 1 night in Dec 2023
Response from GM on 27 Jan 2024
Thank you for sharing your review of the Comfort Suites. We are glad to know you had such a delightful stay! It's wonderful to know that our convenient location served you well on your expeditions and you were able to recharge before heading back out on the road.Thank you for allowing us to host your visit; we hope to have the pleasure of doing so again soon!Jeanine MorrisGeneral Manager
10/10 Excellent
Peggy
Travelled with family
11 Dec 2023
Liked: Amenities
Peggy
Stayed 4 nights in Dec 2023
Response from GM on 27 Jan 2024
Thank you for taking the time to write such a generous review of our hotel and team members. We are pleased that you enjoyed our spotless accommodations and thoughtful hospitality . We do our best to ensure every guest has a pleasant stay and we're thrilled our dedicated team made that happen for you! We hope when you are in the Kingsland area again, you will think of Comfort Suites, Kings Bay .
10/10 Excellent
Jessica
9 Dec 2023
Jessica
Stayed 1 night in Dec 2023
Response from GM on 27 Jan 2024
Thank you for taking the time to write such a generous review of our hotel and team members. We are pleased that you enjoyed our spotless accommodations and thoughtful hospitality . We do our best to ensure every guest has a pleasant stay and we're thrilled our dedicated team made that happen for you! We hope when you are in the Kingsland area again, you will think of Comfort Suites, Kings Bay .
10/10 Excellent
erica
8 Dec 2023
erica
Stayed 2 nights in Dec 2023
Response from GM on 27 Jan 2024
Thank you for sharing your review of the Comfort Suites. We are glad to know you had such a delightful stay! It's wonderful to know that our convenient location served you well on your expeditions and you were able to recharge before heading back out on the road.Thank you for allowing us to host your visit; we hope to have the pleasure of doing so again soon!
4/10 Poor
Cynthia
Travelled with family
4 Dec 2023
Liked: Staff & service
Disliked: Cleanliness
Cynthia
Stayed 1 night in Dec 2023
Response from GM on 27 Jan 2024
Thank you for taking the time to write such a detailed review. All your comments are essential to educating our staff about the good and bad service. We will ensure your feedback will be given to all. We hope you give us another chance to make it up to you. Thank you for your feedback and we hope you will come back and stay with us again.Jeanine MorrisGeneral Manager
Thank you for taking the time to write such a detailed review. All your comments are essential to educating our staff about the good and bad service. We will ensure your feedback will be given to all. We hope you give us another chance to make it up to you. Thank you for your feedback and we hope you will come back and stay with us again.Jeanine MorrisGeneral Manager
Thank you for choosing the Comfort Suites, Kings Bay for your recent visit to our beautiful city. Our highest priority is making sure you have a comfortable and carefree stay, and we are happy we made that happen for you. Thank you for taking time out of your day to recognizing our commitment to superior hospitality. We look forward to your return.Jeanine MorrisGeneral Manager
Thank you for choosing the Comfort Suites, Kings Bay for your recent visit to our beautiful city. Our highest priority is making sure you have a comfortable and carefree stay, and we are happy we made that happen for you. Thank you for taking time out of your day to recognizing our commitment to superior hospitality. We look forward to your return.Jeanine MorrisGeneral Manager
Thank you for choosing the Comfort Suites, Kings Bay for your recent visit to our beautiful city. Our highest priority is making sure you have a comfortable and carefree stay, and we are happy we made that happen for you. Thank you for taking time out of your day to recognizing our commitment to superior hospitality. We look forward to your return.Jeanine MorrisGeneral Manager
10/10 Excellent
Patricia
18 Nov 2023
Patricia
Stayed 1 night in Nov 2023
Response from GM on 27 Jan 2024
Thank you for sharing your review of the Comfort Suites. We are glad to know you had such a delightful stay! It's wonderful to know that our convenient location served you well on your expeditions and you were able to recharge before heading back out on the road.Thank you for allowing us to host your visit; we hope to have the pleasure of doing so again soon!
Very clean and comfortable beds. Excellent service from front desk staff. Very welcoming with snacks when we arrived. Breakfast was great with lots of options. The room could be improved by replacing the fixtures in the bathroom as they were rusted from the moisture. Other than that everything was excellent. Would definitely stay there again.
Verified traveller
Stayed 1 night in Nov 2023
Response from GM on 4 Nov 2023
Thank you for taking the time to review your recent stay at the Comfort Suites Kings Bay . We are delighted to know you were pleased with our thoughtful hospitality. We will surely share your compliments with our team to keep them motivated. We appreciate your comments and look forward to welcoming you again!Jeanine Morris General Manager
We’ve stopped here before and we’re happy with everything then. Staff, cleanliness, breakfast, and attention to detail were well done.
My only suggestion would be to have better signs out by the main road and directing to the building. It is way in the back of many properties a a bit difficult to find.
Elizabeth
Stayed 1 night in Nov 2023
Response from GM on 13 Nov 2023
Thank you for taking the time to write such a generous review of our hotel and team members. We are pleased that you enjoyed our spotless accommodations. We do our best to ensure every guest has a pleasant stay and we're thrilled our dedicated team made that happen for you! We hope when you are in the Kingsland area again, you will think of the Comfort Suites ,Kings Bay.Jeanine MorrisGeneral Manager
We stayed one night. The staff was very welcoming, friendly and accomodating! The property was clean and well kept. The snavks and breakfast were great! The bed was comfortable. Thank you for a nice quick visit.
Heather
Stayed 1 night in Oct 2023
Response from GM on 4 Nov 2023
Heather, thank you for taking the time to write such a generous review of our hotel and team members. We are pleased that you enjoyed our spotless accommodations. We do our best to ensure every guest has a pleasant stay and we're thrilled our dedicated team made that happen for you! We hope when you are in the Kingsland area again, you will think of the Comfort Suites Kings Bay.Jeanine MorrisGeneral Manager
Thank you for the excellent review of your recent stay at the Comfort Suites Kings Bay. We are pleased you found our location here in the heart of Kingsland the perfect place to stay. It was a pleasure having you as our guests, and we look forward to welcoming you both back to the area.Jeanine MorrisGeneral Manager
10/10 Excellent
Powell, Cary
29 Oct 2023
Powell
Stayed 1 night in Oct 2023
Response from GM on 1 Dec 2023
Thank you for choosing the Comfort Suites, Kings Bay for your recent visit to our beautiful city. Our highest priority is making sure you have a comfortable and carefree stay, and we are happy we made that happen for you. Thank you for taking time out of your day to recognizing our commitment to superior hospitality. We look forward to your return.Jeanine MorrisGeneral Manager
Excellent overnight stay while traveling from Florida to NC. Accommodations were perfect. Best bed I’ve ever experienced in a hotel. Good breakfast and wonderful service. Will certainly return.
Susan
Stayed 1 night in Oct 2023
Response from GM on 4 Nov 2023
Thank you for choosing the Comfort Suites Kings Bay for your recent visit to our beautiful city. Our highest priority is making sure you have a comfortable and carefree stay, and we are happy we made that happen for you. Thank you for taking time out of your day to recognizing our commitment to superior hospitality. We look forward to your return.Jeanine MorrisGeneral Manager
10/10 Excellent
Pamela
28 Oct 2023
Pamela
Stayed 1 night in Oct 2023
Response from GM on 1 Dec 2023
Thank you for choosing the Comfort Suites, Kings Bay for your recent visit to our beautiful city. Our highest priority is making sure you have a comfortable and carefree stay, and we are happy we made that happen for you. Thank you for taking time out of your day to recognizing our commitment to superior hospitality. We look forward to your return.Jeanine MorrisGeneral Manager
Thank you for taking the time to give us a review of our hotel. We are pleased that you had an excellent experience with us. We do our best to ensure every guest has a pleasant and enjoyable stay! We hope when you are in the Kingsland area again, you will think of the Comfort Suites, Kings Bay.Jeanine MorrisGeneral Manager
Our stay at this hotel was kind of a last minute booking due to the first place we booked being a dump.This hotel is very clean and the staff here were very friendly and helpful. The beds are comfortable and we all got a good night's rest after our 17 hour trip. Staying here made the remainder of our time in Kingsland much more enjoyable.
Angel
Response from GM on 25 Oct 2023
It was a pleasure to read about the high points of you and your family's stay and how much you all enjoyed our attentive service, complimentary hot breakfast, and spacious rooms. We understand that fresh and clean accommodations are of the utmost importance, and we are very proud of our housekeeping associates for the great work they do. We will be sure to share your kind compliments with them.We are delighted your stay at the Comfort Suites, Kings Bay was perfect in every way, and we look forward to your next visit with us.Jeanine MorrisGeneral Manager
Thank you for taking the time to give us a review of our hotel. We are pleased that you had an excellent experience with us. We do our best to ensure every guest has a pleasant and enjoyable stay! We hope when you are in the Kingsland area again, you will think of the Comfort Suites, Kings Bay.Jeanine MorrisGeneral Manager
I liked that the property was central to the gas stations, food, and other hotels. This one had a beautiful view of the lake with ducks and geese on it. It was a good stop near 95. I felt safe traveling with small children. The room was comfortable though interiorly could use some updating. The staff was friendly.
Nicole
Stayed 1 night in Oct 2023
Response from GM on 4 Nov 2023
Thank you for your kind words about our hotel. We are delighted that you had a restful night on our clean and fresh Comfort Suites beds and that you liked the service provided by our staff. We will share your compliments with them. Thank you once again for choosing the Comfort Suites Kings Bay ; we look forward to welcoming you back soon.Jeanine MorrisGeneral Manager
2/10 Terrible
richard
7 Oct 2023
richard
Stayed 1 night in Oct 2023
Response from GM on 4 Nov 2023
Thank you for taking the time to respond with your feedback. This is not the experience that we want for our guests, and I would love to discuss this with you further so that we can address the issue.Jeanine MorrisGeneral Manager
Amazing stay! Hotel check-in was friendly and included a snack bag, warm cookie and nachos. Very clean room, comfortable bed, and quiet. Close to just about any eatery you might want. Would definitely stay here again!
Linda
Stayed 1 night in Oct 2023
Response from gm on 12 Oct 2023
Thank you for your kind words regarding your recent stay at the Comfort Suites Kings Bay . I am delighted to read our amenities, accommodations, and especially our staff members made for a memorable stay. I look forward to sharing your many compliments with our team. We hope to have the opportunity to welcome you again soon.Jeanine MorrisGeneral Manager